Boendets fasad

Recensioner av Room Mate Luca

4 out of 5
Room Mate Luca
Via XXVII Aprile 3, Florence, FI

Recensioner

9,2

Underbart

10 - Fantastiskt i betyg. 622 av 1000 recensioner" "
8 - Bra i betyg. 316 av 1000 recensioner" "
6 - Okej i betyg. 49 av 1000 recensioner" "
4 - Dåligt i betyg. 12 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 1000 recensioner" "

9,4/10

Renlighet

9,4/10

Personal och service

9,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Filip

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2022
Svar från Adriana Andaloro - Front Office Manager 18 maj 2022
Grazie per questo super voto, Filip! Ci rende orgongliosi del lavoro che facciamo e vogliosi di continuare a regalarvi bellissimi soggiorni, in pieno stile Room Mate! Alla prossima!

10/10 Fantastiskt

Vendela

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very helpful and friendly staff.
I love Room Mate Luca. I stayed at the Hotel 2 times in the last months when I visited Florence for work. The staff is very friendly and helpful.
Bodde här 1 natt i januari 2019
Svar från Adriana, Assistant Director 12 feb. 2019
There's no 2 without 3, we use to say! Thank you Vendela for this super comment and score, our staff is delighted to read your lovely words and hope to welcome you for the third time very soon! Bests,

6/10 Okej

Verifierad resenär

Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2018
Svar från Adriana - Assistant Manager 22 aug. 2018
Dear Guest, we thank you very much for your vote regarding your stay with us! We hope to welcome you back very soon.

10/10 Fantastiskt

Fábio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic!
I was there for 5 nights. The check-in was excellent, the gentleman could explain us pretty much all the best atractions and sightseeing points. The hotel is very central but in a quiet place. We walked everyday to the main places and it takes 10min, 15 max. The breakfast was good, with fresh fruit everyday. And the room is extremely clean and quite comfortable. A very pleasent stay!
Bodde här 5 nätter i juli 2018
Svar från Adriana - Assistant Manager 22 aug. 2018
That's the kind of comments we like the most, dear Fabio! Thank you very much for writing and scoring so high!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel
Nice clean room, comfortable beds, helpful staff in the reception. The breakfast was good, but we had to wait for things to be refilled.
Bodde här 3 nätter i oktober 2017
Dear Traveller, thank you very much for scoring so high your recent stay with us! We have taken into consideration your suggestion, and would like to surprise you next time you will visit us! Adriana, Assistant Manager

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2017
Grazie mille per questo voto circa il Suo soggiorno con noi! Vi aspettiamo in futuro, saluti

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt mysig hotell med supervänlig personal. Läget var optimalt då den låg på promenadavstånd till de flesta sevärdheter. Skulle verkligen stanna här igen om jag kommer tillbaka till florens.
Bodde här 1 natt i juni 2017

10/10 Fantastiskt

paulina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

4/10 Dåligt

Parisa

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Inte 4 star
Hotellet är inte i 4 sjtanig nivå! Litet rum med obekvämaste säng någonsin! Ej isolerat fönster så rummet var mycket kallt och blåsigt! Personalen var mycket trevliga och hjälpsamma men det fanns inte ett rum med bättre säng eller fönster!:(( fick så ryggvärk att blev tvungen att ligga på filten på golvet för att kunna sova!

10/10 Fantastiskt

Leif, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Supernice!
Supernice hotell and staff! Helt full and perfect service! We will be back!

10/10 Fantastiskt

Jörgen, Karlskrona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Florens
Vi stannade 3 nätter för att utforska Florens, hotellet låg utmärkt placerat nära gamla stan med alla sevärdheter. Bra rum, utmärkt frukost.

10/10 Fantastiskt

Ed, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prisvärt nära till San Marco.
Rent och fint, bra frukost. Hjälpsam personal. Fula tapeter men det kan man stå ut med.

6/10 Okej

ingrid, stockholm

Gillade: Renlighet och boendets skick och faciliteter
intressant lobby
Rummet ganska litet. Servicen bra men frukosten undermålig. underbemanning personalen lämnar orörd disk kvar på border. Hårda sängar. Lobbyn är dock gansk intressant. Kort sagt häller ej fyrstjärning standard

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Trevligt och nära allt
Utöver ett bra läge och god service, fanns trevliga salonger som passade att sitta och arbeta i och för gemensahet

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

8/10 Bra

Linda, Kalmar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Utmärkt läge och bra service
Små men välstädade och trendigt trevliga rum (enkelrum), dock inte så ljudisolerade som de vill framhäva (om man bor mot den traffikerade vägen). Personalen hjälpsamma och tillmötesgående. Jag är mycket nöjd med min vistelse och kan rekommendera hotellet varmt.

8/10 Bra

Matilda

Gillade: Renlighet och personal och service
Good location, helpful staff
Stayed at the hotel on a romantic trip to Florence. The hotel was easy to find from the train station and was about a 10 minute walk from there. The staff was really service-minded and helpful. The room was fairly small and funky. The bed was rather small for two people and barely fit in the room (seemed like it was a single bed room that they changed into a double). The bed was comfortable though, and we had a very nice view of the city. The AC was uncomfortably loud, and you could only turn it on or off. The breakfast was okay, however I was left wanting for something fresh, like freshly baked bread and variety in the selection of fruits available. The wifi was exceptional in comparison to other hotels we have experienced in Italy.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

6/10 Okej

Mikael G.

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket nöjd!
Serviceinriktad och mycket trevlig personal på detta hotell som ligger på 10-12 minuters promenad avstånd från buss och järnvägsstationen. Fin frukost med personlig service. Varierande storlek på rummen.

10/10 Fantastiskt

Dana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is one of the best hotels I have stayed at in years. From the time of booking the reception was very responsive, responded to all my questions about our stay in Florence and were just as friendly on our arrival. The room was extremely comfortable and modern. We loved that breakfast was until 12pm each day. Even though the breakfast room was extremely busy, the staff went above and beyond to replenish food, bring me gluten free breakfast items and were just all around delightful. We practically liked that each day housekeeping left us amazing chocolates and bottled water. The front desk was accommodating and very helpful. The hotel is in a great location - away from the busy center but only a short walk to all the amazing sites in Florence. Highly recommend this hotel for any stay in Florence! Thank you for making our stay so nice.
Bodde här 5 nätter i december 2023
Svar från Augusto Frosali on behalf of Mario Parisio Manager 10 jan. 2024
Dear Dana,thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca thanks to our unbeatable location, our comfortable but cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. It is nice of you the mention for the little details: they are expression of our “Philosophy” so that in every Room Mate in the world you can meet a Friend “close” to you from every point of view. Kind regards,

10/10 Fantastiskt

David

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen servicio de todo el personal. Es un hotel bastante céntrico y accesible para moverse a pie por la ciudad y llegar a varios de lo destinos turísticos de Florencia. Cumplió con la reservación y siempre con muy buena atención.
Bodde här 4 nätter i december 2023
Svar från Augusto Frosali por Mario Parisio Director 10 jan. 2024
Querido David,nos alegra mucho haberle proporcionado la filosofia de viajar que nos mueve: un hotel de diseño con una ubicación estratégica y estupenda, encanto y personalidad que hacen que Luca sea único y exquisitamente Room Mate. Puede contar con otros amigos Room Mate en muchas otras ciudades del mundo que ya la están esperando para tener la misma vivencia.Nuestro más cordial saludo,

10/10 Fantastiskt

JINWOO

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
좋은 기억만 있는 호텔
제가 6일 동안 여행하는데 전혀 불편함을 느끼지 못 했습니다. 위치, 서비스, 깨끗함 등 어느 것 하나 부족함이 없었습니다. 또한 바로 앞에 버스 정류장이 있어서 기차역, 미켈란젤로 언덕 등 가기에 편리하였습니다. 다음에도 이곳에 숙박하고 싶습니다.
Bodde här 6 nätter i december 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 7 jan. 2024
진우님, 이렇게 좋은 평가를 해주셔서 감사합니다! 최고의 위치, 편안하지만 아늑한 객실, 정오까지 제공되는 다양한 아침 식사, 그리고 더욱 웃으며 세심한 직원 덕분에 Room Mate LUCA에서 완벽한 경험을 하신 것을 알게 되어 기쁘게 생각합니다. 우리는 곧 다시 만나기를 기대합니다. 친애하는

8/10 Bra

Jared

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay
Bodde här 4 nätter i november 2023
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 1 dec. 2023
Dear Jare, greetings and thank you very much for your review, we are truly happy to read that you enjoyed your stay here at Room Mate Luca and we awaits you on your next visit in our beautiful city. Best regards.

10/10 Fantastiskt

kasandra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Best hotel in Italy
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 11 nov. 2023
Dear Kasandra, greetings and thank you for your beautiful evaluation, we are truly happy to learn that we met your expectations. We await you on your next trip to Florence!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Aman was amazing and every single staff member was extremely helpful and kind. Would definitely stay here again.
Bodde här 3 nätter i november 2023
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 9 nov. 2023
Dear Room Mate Friend, thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca. Aman especially would like to thank you for your special mentions! Kind regards.

10/10 Fantastiskt

Phylecia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great find!
Wonderful location! Bright, well appointed room, great service and wonderful price for all you get.
Bodde här 2 nätter i oktober 2023
Svar från Augusto Frosali on behalf of Mario Parisio Manager 6 nov. 2023
Dear Phylecia , thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you again to Isabella very soon. Kind Regards

10/10 Fantastiskt

Sebastian, Elwood

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i oktober 2023
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 5 nov. 2023
Dear Sebastian, thank you for this great evaluation regarding your last stay at Room Mate Luca, we are really pleased that you enjoyed your stay. We awaits you on you next trip to Florence, best regards.

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff are friendly, helpful and welcoming. Breakfast was fantastic and the water & juice in the lobby was such a great addition. After walking all day it was awesome to drink cold water in the lobby. Breakfast staff was so efficient and helpful, even packing a breakfast for us when we wen on an early morning excursion. Would stay here again.
Bodde här 6 nätter i oktober 2023
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 1 nov. 2023
Dear Mary, thank you very much for your beautiful review and for your kind words. We are truly happy that you ejnoyed your stay at Room Mate Luca and most of alla we are really pleased to read your satisfaction with the service. We awaits you on your next visit in Florence. Best regards.

8/10 Bra

Jeff

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Two nights in Florence
Good location, very nice staff and nice breakfast included. Close to train station and main tourist spots. Very small rooms and bathroom, so better for one person than two.
Bodde här 2 nätter i oktober 2023
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 22 okt. 2023
Dear Jeff, greetings from Room Mate Luca and thank you for your review. We are very pleased to read that you enjoyed your stay and we await you on your next trip to Florence!Best regards.

10/10 Fantastiskt

Betty

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Staff are super friendly and helpful with recommendations and directions.
Bodde här 4 nätter i oktober 2023
Svar från Davide Cittadoni on behalf of Mario Parisio, GM 13 okt. 2023
Dear Betty, we are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience.We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff were helpful and friendly. They also prepared breakfast boxes for me when I had to leave early for tours. The breakfast was excellent. The room was quiet and peaceful.
Bodde här 8 nätter i september 2023
Svar från Adriana - Front Office Manager 10 okt. 2023
Dear David, Thank you very much for your stunning evaluation about your last stay in Florence! We are so happy and proud to have provided to you the real “Room Mate Experience” and we would be honored to turn to be your “Best Friend” in Florence, whenever you will be back to visit our beautiful city! Warm regards.

10/10 Fantastiskt

janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean room, comfy bed, nice staff, breakfast was nice, too
Bodde här 2 nätter i september 2023
Svar från Augusto Frosali on behalf of Mario Parisio Manager 3 okt. 2023
Dear Janet,than you for choosing Room Mate Luca and for this great rating. We are really glad you enjoyed our stay thanking our hotel rooms, friendly staff and breakfast service. Hoping to have you here again soon we send our best regards.

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Uitstekend
Bodde här 7 nätter i september 2023
Svar från Augusto Frosali on behalf of Mario Parisio Manager 3 okt. 2023
Dear Room Mate Friend,than you very much for the sensational rating.We hope to see you soon again!All our best

10/10 Fantastiskt

Daniela

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Fantastic hotel staff!!! Very attentive, resourceful and friendly. The free breakfast had great variety and was fresh. The room was a good size and clean. I wish the bathroom was modern and upgraded. It’s a bit outdated. The location is safe and very walkable. I wouldn’t recommend the public transportation in Florence (buses don’t run regularly). Also there’s a ton of restaurants in the area. Stayed 5 nights and have no complaints. Highly recommend Room Mate Luca.
Svar från Mirko on behalf of Mario Parisio, General Manager 21 sep. 2023
Dear Daniela, thank you very much for giving us such a great evaluation! We are very happy to have deserved your trust and we would be proud to be your point of reference whenever you will come back to Florence. We took note also of your precious suggestions, since we wish to improve our service and offer the perfect “Room Mate Experience”. If you wish to meet again your “Best Friend” in Florence, Luca is looking forward to welcoming you!Best regards

10/10 Fantastiskt

Sylvia

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
What a great experience! The hotel is perfectly situated close to the city center and a stone’s throw away from the Accadamia. Staff is friendly, great variety in breakfast options, and cute boutique hotel vibes overall. Keep in mind the size of the room is not North American standards. Overall a very pleasant stay!
Bodde här 6 nätter i augusti 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 16 sep. 2023
Dear Sylvia,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards

10/10 Fantastiskt

Niels

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lidt i den dyre ende og mit enkeltværelse var ikke stort. Men alt fungerede fint og der var pænt og rent. Fra lufthavnen tog jeg letbanen til endestationen i centrum og derefter var der 10 minutters gang gennem hyggelige gader. Super beliggenhed!
Bodde här 1 natt i september 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 16 sep. 2023
Kære Niels,Vi er glade for at læse sådan en behagelig kommentar, og vi takker dig meget!Vi er så glade for at vide, at du har haft en behagelig Room Mate-oplevelse: personalet, beliggenheden, den originale indretning og morgenmaden serveret indtil kl. Vi takker dig for at dele din mening med alle de mennesker, der leder efter det samme, mens de er i Firenze!Med venlig hilsen

10/10 Fantastiskt

Silvia

Gillade: Bekvämligheter
Me encantó. Lo recomiendo mucho. El personal amable excelente estancia
Bodde här 1 natt i augusti 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 31 aug. 2023
Estimada Silvia,Le agradecemos sus palabras agradables.Su satisfacción es nuestra, al mismo tiempo. Room Mate representa el mejor amigo que puede encontrar en cada ciudad. Así, como un buen amigo, haces todo lo posible para proporcionarle un servicio maravilloso, un ambiente agradable, una buena ubicación, un sabroso desayuno, y unas habitaciones impecablemente limpias.Le esperamos en su próximo viaje a Florencia!Saludos Cordiales

10/10 Fantastiskt

joseph

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff! They were very helpful and accommodating.
Bodde här 1 natt i augusti 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 31 aug. 2023
Dear Joseph,We are delighted to read such a pleasant comment and we thank you very much!We are so happy to know that you have lived an excellent Room Mate experience: the Staff, the location, the original decor and the breakfast served until noon. We thank you for sharing your opinion with all the people who are looking for the same while in Florence!Best regards

10/10 Fantastiskt

ARMANDO

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel
Excelente Hotel, personal muy amable, muy buena ubicación
Bodde här 1 natt i augusti 2023
Svar från Davide 20 aug. 2023
Estimado Armando,Gracias por esta agradable reseña, estamos muy contentos de leer que disfrutó de su estadía en el Room Mate Luca y estaremos encantados de tenerlo de regreso como nuestro huésped cuando quiera regresar a Florencia.Saludos cordiales, Davide Cittadoni para Mario Parisio, Director

10/10 Fantastiskt

ARMANDO

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excelente hotel, excelente todo su personal, excelente ubicación y excelente precio
Bodde här 3 nätter i augusti 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 17 aug. 2023
Estimado Armando,muchas gracias por compartir su experiencia con nosotros y por sus palabras.Estamos muy orgullosos del servicio y de nuestro personal, siempre tan atento a las necesidades del cliente, siempre con la sonrisa y servicial.Esperamos su próxima visita en Florencia, a casa de Luca!Saludos Cordiales

10/10 Fantastiskt

Seung Eun

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A stylish hotel with an artistic design. It's more than 10 minutes from the station, but close to the main attractions of Florence. Since it was summer and the weather was hot, we were able to tour during the day and come back to the hotel to relax when we got tired. The breakfast was simple but had everything we needed, so we were able to enjoy a leisurely breakfast. Most of the hotels in Italy are renovated old buildings, so the soundproofing wasn't the best, but we would definitely stay here again if we went to Florence again. We highly recommend this place.
Bodde här 2 nätter i juli 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 13 aug. 2023
Dear Seung, thank you very much for sharing your beautiful experience with Room Mate Luca. We are delighted to know that you enjoyed the great location right in the heart of Florence, the comfort of our modern and spotless rooms and the genuine hospitality of our attentive and professional Staff. We wish to welcome you again to Luca very soon.Best regards

10/10 Fantastiskt

Courtney

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel staff was great, nice to have an elevator for baggage which is unique in Florence. Great Italian breakfast every morning which was included.
Bodde här 3 nätter i augusti 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 10 aug. 2023
Dear Courtney,thank you very much for sharing such a great review!For us it's very important to satisfy the needs of our guests, providing a comfortable room, a warm welcoming and a plenty breakfast.We hope you can repeat soon the experience here in Florence, or in any other city that hosts a Room Mate hotel.Best regards

10/10 Fantastiskt

Mary

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was fabulous. Aman did a great job taking care of us at breakfast each morning. The food excellent. The front seat was so helpful. Would highly recommend!
Bodde här 3 nätter i juli 2023
Svar från Adriana - Front Office Manager 3 aug. 2023
Dear Mary,your satisfaction is ours, at the same time. Room Mate represents the best friend you can find in each city. And so, as a good friend, he does his best to give you a wonderful service, a nice atmosphere, a good location, a tasty breakfast, and warm and clean rooms.We await you on your next trip to Florence!Best regards

10/10 Fantastiskt

Kamha

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just love this hotel. Super friendly staff. Rooms are clean and tidy. Location is perfect, closed to the main tourist sights. Would love to visit again in the future.
Bodde här 5 nätter i juli 2023
Svar från Adriana - Front Office Manager 3 aug. 2023
Dear Room Mate Friend, thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca, thanks to our unbeatable location, our comfortable but cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff.Kind regards,

10/10 Fantastiskt

Barbara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had the best time at this hotel. Staff was very nice and knowledgeable. We felt really safe. The bed was really comfortable. The breakfast is fantastic. Walking distance from the hotel to everywhere is between 5 and 20 minutes. The AC was a blessing in the summer heat!
Bodde här 3 nätter i juli 2023
Svar från Adriana - Front Office Manager 27 juli 2023
Dear Barbara, thank you for giving this great evaluation! We are delighted to know that you have lived the perfect experience with Room Mate Luca, thanks to our unbeatable location, our comfortable but cozy rooms, our varied breakfast served until noon and our extra smiling and attentive staff. Kind regards,

10/10 Fantastiskt

Gerardo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelent service
Bodde här 2 nätter i juli 2023
Svar från Adriana - Front Office Manager 27 juli 2023
Dear Guest, we would like to thank you very much for your message. We are very happy to read your satisfaction during your stay with us. We look forward to welcoming you again!

10/10 Fantastiskt

Lynda

Bodde här 2 nätter i juli 2023
Svar från Mirko on behalf of Mario Parisio, General Manager 13 aug. 2023
Dear Lynda,Thank you very much for scoring so high!We hope we can welcome you here very soon again!Best regards

4/10 Dåligt

Khyati

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
I hate to say anything negative about a business because we mostly had a good experience with the staff at the hotel. The only thing that bothers me is that my 2 earbuds went missing from my room. I waited to write this because I wanted to make sure it was not in my luggage somewhere but unfortunately as I remember, they were on the table in my room while we stayed there. Was honestly hoping that I made a mistake because overall we enjoyed the location.
Svar från MP 26 juli 2023
Dear Guest, Thank you for taking the time to leave your feed-back about your stay at Room Mate Luca.We are very happy you had a good experience with our staff, who always strive to give the best service.As you mentioned the strategic location of Luca, absolutely close to the Accademy and all the main City attractions allow our guests to live in full the beautiful Florence.The 2 earbuds, were found by our housekeeping staff and as procedures were registered in lost & found and kept at the guest disposal. We tried to contact you to inform you about that but unfortunately we did not get any answer. We would have appreciated you to give us a call asking to check immediately your departure in order to avoid the doubt. We look forward your news and to have the possibility to welcoming you soon!Kind regards,Mario Parisio,Hotel Manager.