Hotell i Florence

“The property was incredibly clean and the staff was friendly and helpful. I did t give 5 stars because there is no elevator so carrying luggage upstairs is tricky. Also, there were a few areas that needed repairs but they were minimal.”

“Biggest hotel room I’ve ever had! Nice, clean, comfortable beds. The breakfast was alright, although the service quite slow with a lot missing the first day. Second day was a lot better. Would stay again, for sure! ”

“Love it here.”

“The room that I stayed in. It smells musty, when I came in, I noticed that they had a bag that would absorb moisture. So they knew of the problem. There was a sign that said that breakfast was served from six o'clock until nine thirty.I went to go and make myself a waffle about a quarter to 9 and and couldn't get any batter coming out. I asked the gentleman and he said that quit putting food out at 830 which I felt was pretty sad. Although he did get me enough batter to make myself a Waffle....

“Good to be back after 16 years.”

“All of the staff were amazing in all the details they each had for their jobs. Management treated us with so much respect and genuine kindness after knowing what we had just had from a previous stay at a different hotel. The room was beautiful and clean, the restaurant had wonderful food and very nice staff, the pool area was still able to be used until 11pm, as well as the jacuzzi! The layout of the indoor area was built so it made you feel you had a large welcoming area with plants and places...

“The rooms were clean and comfortable. Eating places within walking distance.”

“Easy check-in, great staff, clean room, and awesome breakfast! Thx for a great stay!”

“well, when i went to check in - i had to pay 2 $30 incidental fees for the two rooms i had booked which is no big deal - but in getting the money back - that has been a whole different situation. i've received 1 of the $30 payments - but not the other. ive been emailing back and forth with the GM i'm assuming - and then all of a sudden she's quit emailing me after she's said she'd figure out what was going on - nothing. no responses - i've emailed her twice since then. the public bathroom by the...

“Na”

“Great room”

“I have stayed at this property before and had been very impressed with its cleanliness and attention to detail, so I chose to stay here again a year later. Unfortunately, this time the quality had dropped a bit. The room was fairly clean but the sheets and towels had some stains on them, which is a total turnoff for me. I was given some new towels but was disappointed that overall the property had taken a decline in it’s quality and cleanliness!”