Utsikt från boendet

Recensioner av Fortuna Hotel

3 out of 5
Fortuna Hotel
350 Birch Rd, Fort Lauderdale, FL

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 477 av 1003 recensioner" "
8 - Bra i betyg. 315 av 1003 recensioner" "
6 - Okej i betyg. 109 av 1003 recensioner" "
4 - Dåligt i betyg. 54 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 48 av 1003 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Kerstin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Familjärt hotell ett kvarter från stranden
Mycket trevligt familjärt mindre hotell bara ett kvarter från stranden. Tillgång till två pooler och små gårdar. Lugnt och skönt. Rent och fräscht, sköna stora sängar, bra kyl, ismaskin. Hjälpsam personal.
Bodde här 1 natt i oktober 2023
Svar från Ilona, Slaes and Guest Relations Manager 2 nov. 2023
Dear Kerstin, we are absolutely thrilled to receive your extraordinary 10-star rating and to have had the pleasure of hosting you during your stay with us. Your generous praise and kind words warm our hearts and motivate us to continue delivering exceptional experiences for our international guests.Your description of our hotel as a "very nice family smaller hotel" is truly appreciated. We take pride in providing an intimate and welcoming atmosphere that caters to the needs of our guests. Our close proximity to the beach, just one block away, is indeed one of the highlights of our location, and we are delighted that you enjoyed it.The mention of access to two pools, small yards, cleanliness, comfortable beds, well-equipped fridge, and a convenient ice machine is music to our ears. We work diligently to ensure that our facilities and amenities meet and exceed our guests' expectations, and it's wonderful to hear that we have succeeded in this endeavor.Our team is dedicated to providing the best service possible, and we are pleased that you found them to be helpful. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you once again. Sincerely,

10/10 Fantastiskt

Kerstin

Bodde här 1 natt i oktober 2023
Svar från Ilona, Sales and Guest Relations Manager 22 okt. 2023
Dear Kerstin, we are absolutely thrilled to have received your fantastic 10-star rating and glowing feedback following your recent stay at our hotel. Thank you for taking the time to share your experience with us.Your kind words and generous rating mean the world to our entire team, and we couldn't be happier that we were able to provide you with a memorable stay. Here are some key highlights from your feedback that truly made our day:We're delighted that our dedicated team made you feel welcome and provided top-notch service throughout your stay. Your satisfaction is our top priority, and we are delighted to have met and exceeded your expectations.Maintaining a pristine environment for our guests is a fundamental aspect of our commitment, and we're thrilled that you noticed and appreciated our efforts to keep our hotel impeccably clean. We're glad you enjoyed the amenities and facilities we offer. Your feedback reinforces our dedication to providing a wide range of services to enhance your stay, making it even more enjoyable.We would be absolutely thrilled to host you once more and provide you with an even more extraordinary experience.Sincerely,

6/10 Okej

Tomas

Bodde här 2 nätter i april 2022
Svar från Ilona, Sales and Guest Relations Manager 29 apr. 2022
Tomas, We are sorry your stay didn't go as well as you wanted. Please give us another chance in the near future. We will make it a better one than this one. Kind regards,

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Hotell Fortuna
Ok hotell. Frukost ingick inte vilket drar ner betyget.
Bodde här 3 nätter i februari 2020
Svar från Ilona, Sales, and Guest Relations Coordinator 9 mars 2020
Dear guest, We are happy that you had a great stay. Unfortunately we are not a full service hotel, and we do not advertise breakfast, lunch or dinner. We really hope this didn't take away from you enjoying your stay. Hopefully you will come back and honor us with your stay. Sincerely,

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Tyvärr var rummet mycket smutsigt. Rekommenderas inte.
Bodde här 1 natt i december 2019
Svar från Ilona, Sales, and Guest Relations Coordinator. 29 dec. 2019
Dear guest, Thank you so much for taking the time to share your feedback. Obviously we take the guest experience very seriously and our failure to provide you what you deserve as our guest is extremely frustrating .We apologize for the inconvenience it caused you, and we will inform the appropriate department regarding the issue. Kind regards,

10/10 Fantastiskt

Lena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Tycker prisvärt hotell.
Mycket för pengarna. Bra.
Bodde här 2 nätter i november 2019
Svar från Ilona, Sales and Guest Relations Coordinator 21 nov. 2019
Lena, thank you for scoring us 10 out of 10 stars and for letting us know that you received great value for your money. We hope you will come back and visit us real soon. Kind regards,

10/10 Fantastiskt

Hanna

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2019
Svar från Ilona, Guest Relations/ Sales Coordinator 14 juli 2019
Hanna, the staff members at the Fortuna Hotel want to thank you for taking the time to leave us such a great feedback. We are so exited that we gave you the service you so much deserve. Thanks for being our guest, and please come back and visit us real soon! Kind regards,

10/10 Fantastiskt

Tom

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good spot stay here lots
Bodde här 1 natt i maj 2024
Svar från Ilona, Sales and Guest Relations Manager 3 maj 2024
Dear Tom, We extend our heartfelt gratitude for your continued patronage and for taking the time to share your feedback with us and it brings us immense pleasure to know that you have chosen our Fortuna Hotel as your preferred accommodation. Your loyalty is deeply appreciated, and we are honored to be your chosen spot for your stays.Creating a welcoming and comfortable environment for our guests is at the core of our values, and we are thrilled to hear that you have enjoyed your experiences with us time and time again.Thank you once again for your kind words and for entrusting us with your accommodation needs. We look forward to welcoming you back for many more memorable stays in the future.Sincerely,

10/10 Fantastiskt

craig

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very easy walk to the beach. Front desk super nice nice safe place to stay
Bodde här 2 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 28 apr. 2024
Dear Craig, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the convenient location of our hotel, especially its proximity to the beach. It's wonderful to know that our front desk team made a positive impression on you with their friendliness and helpfulness. Providing a safe and welcoming environment for our guests is always our top priority, and we're delighted that you felt comfortable during your stay. Your 5-star rating and kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another memorable stay in the future!Sincerely,

8/10 Bra

Nakis

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location close to the beach. Rooms are a bit small but expected for the price. Room right beside pool which was refreshing. If you want a place close to the beach and want affordable pricing, this is a good spot
Bodde här 4 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 25 apr. 2024
Dear Nakis,On behalf of our entire team, we want to extend a warm and heartfelt thank you for choosing our hotel as your home base during your time by the sea.Your kind words truly mean the world to us. While our rooms may be on the cozy side, we're glad to hear that they met your expectations, especially considering the unbeatable price. Your understanding and appreciation of our affordable pricing are greatly appreciated and we are so thrilled that you enjoyed the convenience of our location, just a stone's throw away from the beach. And how wonderful that your room was right beside the pool—what a refreshing way to start or end your day!As you plan your future visits, we encourage you to consider exploring our larger room types. These spacious accommodations may better suit your needs and provide you with even more comfort and convenience during your stay. We want to ensure that your next visit with us exceeds your expectations in every way possible.Thank you for highlighting our hotel as a great spot for those seeking affordability without sacrificing proximity to the beach. Your satisfaction is our top priority, and we're grateful for your feedback and patronage.Should you decide to return, it would be our pleasure to welcome you back and help create more wonderful memories by the beach. Sincerely,

10/10 Fantastiskt

Savannah

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really quaint beach style motel with nice rooms and a private pool. Front desk staff was incredibly kind and accommodating. Room was clean and perfect for what we needed for a reasonable price, and a 5 minute walk to the beach and shopping! Definitely consider this property if you’re looking for a no fuss, reasonably priced stay near the water.
Bodde här 3 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 25 apr. 2024
Dear Savannah, we wanted to take a moment to express our sincere gratitude for selecting our Fortuna Hotel and for sharing your delightful experience with us.At our cozy beach-style hotel , we strive to create a haven where every guest feels welcomed and cared for. It brings us immense joy to hear that you found our rooms to be comfortable and clean, and that our private pool added an extra touch of relaxation to your stay.Our team at the front desk takes great pride in ensuring that your needs are not only met but exceeded. We're thrilled to hear that their kindness and accommodation left a lasting impression on you, and let's not forget our unbeatable location! Just a 5-minute stroll from the beach and shopping, we're perfectly situated for those seeking a convenient and fuss-free seaside escape.Your glowing review serves as a reminder of why we love what we do. It was truly a pleasure to have you as our guest, and we can't wait to welcome you back for another memorable stay by the water.Thank you once again for choosing us and for sharing your wonderful experience.Sincerely,

4/10 Dåligt

yasmin

Bodde här 1 natt i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 23 apr. 2024
Dear Yasmin, We sincerely apologize that the Basic King room did not meet your expectations during your recent stay. While it is our most economical option, we understand that it may be on the smaller side compared to our other room types. We hope you'll consider giving us another chance to exceed your expectations by trying one of our larger room options on your next visit. We're committed to ensuring your comfort and satisfaction.Sincerely,

10/10 Fantastiskt

Miodrag

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
First time staying here for a mini vacation and it was great. Rooms are adorable and the staff is great. We walked 2 mins to beach and all the restaurants are one block away.
Bodde här 2 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 22 apr. 2024
Dear Miodrag,Wow! Thank you so much for your fantastic feedback and for awarding us a perfect 5 out of 5 stars! We're absolutely thrilled to hear that your first stay at the Fortuna Hotel for your mini vacation was such a wonderful experience and it is so great to know that you found our rooms adorable and that our staff contributed to making your stay great. Providing excellent service and a welcoming atmosphere is always our top priority, so it's incredibly rewarding to receive such positive feedback from valued guests like yourself.We're glad to hear that our convenient location near the beach and within walking distance to restaurants added to the enjoyment of your stay. Your satisfaction means the world to us, and we're grateful for your kind words and recommendation.Thank you once again for choosing Elita Hotel for your getaway, and we can't wait to welcome you back for another amazing stay in the future!Sincerely,

10/10 Fantastiskt

Eliany

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buen lugar para pasar en familia
Bodde här 2 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 21 apr. 2024
Estimado Eliany, Le extendemos nuestro más sincero agradecimiento por elegir Fortuna Hotel como su refugio durante su reciente estadía con su familia. Su amable gesto de otorgarnos una calificación de cinco estrellas llena nuestros corazones de inmensa alegría y orgullo.Fue un placer brindarles a usted y a sus seres queridos una experiencia inolvidable, asegurando que cada momento estuviera lleno de comodidad, lujo y hospitalidad incomparable.Los excelentes comentarios sirven como un faro de inspiración para nuestro dedicado equipo, motivándonos a esforzarnos continuamente por alcanzar la excelencia en todos los aspectos de nuestro servicio.Esperamos sinceramente que su estadía con nosotros haya sido espectacular y esperamos con ansias tener la oportunidad de darle la bienvenida nuevamente para otra estadía memorable en un futuro cercano.Atentamente,

10/10 Fantastiskt

Carla

Bodde här 1 natt i april 2024
Svar från Ilona, Sales and Guest Relations Manager 2 maj 2024
Dear Carla, we wanted to extend our heartfelt gratitude for choosing to stay with us recently and for taking the time to share your feedback. Your glowing review, complete with a 5-star rating, has truly made our day!It's incredibly rewarding for us to hear that you had such a wonderful experience during your time with us. Knowing that our accommodations and services met your expectations fills us with pride and motivates us to continue striving for excellence in everything we do.Your kind words serve as a reminder of why we're passionate about hospitality. We're dedicated to creating memorable experiences for each and every guest, and we're thrilled that we succeeded in doing so for you.Should your travels bring you back to our area, we would be absolutely delighted to welcome you back for another exceptional stay. Until then, we wish you safe travels and unforgettable adventures wherever you go.Sincerely,

8/10 Bra

Suzy

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Ilona and Nicole were super! Friendly, attentive and just all around great hosts. The property is a bit older than I expected and than it shows in the photos, but the staff, location and the perfect weather we had - made this a great stay-cation!!
Bodde här 2 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 11 apr. 2024
Dear Suzy and friends, We wanted to take a moment to express our sincere appreciation for choosing to stay at our Fortuna Hotel during Tortuga Festival and for taking the time to share your feedback.We are so delighted to hear that you and your friends had a wonderful experience during your stay with us. It brings us great joy to know that our staff, particularly Nicole and myself, made such a positive impression on you. We loved meeting you and your friends you made our day, just listening to you and your friends having a great time at the 3 day Tortuga Festival. While we understand that the property may have appeared a bit older than anticipated from the photos, we are pleased that this did not detract from your overall enjoyment of your stay. Your feedback is valuable to us, and we will certainly take it into consideration as we strive to continuously improve our facilities and services.We are glad you were able to enjoy our convenient location and the perfect weather during your stay, turning it into a memorable stay-cation experience. Your satisfaction is our top priority, and we are thrilled to have been able to contribute to a great getaway for you.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back to Fortuna Hotel in the near future.Sincerely,

10/10 Fantastiskt

E Elizabeth

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was close to many amenities. The pools were great, using the beach towels and chairs was perfect! Will definitely stay here again.
Bodde här 3 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 9 apr. 2024
Dear Elizabeth,We wanted to extend my heartfelt gratitude for your recent stay at our Fortuna Hotel. It was an absolute pleasure to have you with us.Your kind feedback and the wonderful 5 out of 5 star rating you bestowed upon us truly made our day! We strive to provide all our guests with exceptional experiences, and knowing that we succeeded in making your stay memorable is incredibly rewarding for us.Your appreciation motivates us to continue delivering the highest standards of service and hospitality. Please know that the feedback is invaluable to us, as it helps us understand what we're doing right and how we can further improve to exceed expectations.We genuinely hope to have the opportunity to welcome you back to Fortuna Hotel in the near future. Thank you once again for choosing Fortuna Hotel. Sincerely,

10/10 Fantastiskt

Mary

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I feel like giving 5 stars to each category minimizes the ratings but there was not one thing not excellent about any of my stay! Absolutely adorable small hotel in a great location. Beach is not even a 3 minute walk, grounds and pools were immaculate and beautiful. Staff was outstanding- kind and helpful and beautiful smiles!!! Towels. Chairs....everything we needed for our girls trip. I cannot wait to come back!!! Love this gem!
Bodde här 4 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 14 apr. 2024
Dear Mary,"Wow! Thank you so much for your incredibly kind words and for taking the time to share your experience with us. We're thrilled to hear that you enjoyed every aspect of your stay with us. It's wonderful to know that our location, facilities, and the service provided by our staff exceeded your expectations. We strive to create memorable experiences for all our guests, and it's heartwarming to hear that we succeeded in making your girls' trip a fantastic one. We can't wait to welcome you back to our little gem by the beach! Your appreciation means the world to us. Until next time!"Sincerely,

10/10 Fantastiskt

Nancy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very cozy...like the motel vibe
Bodde här 2 nätter i april 2024
Svar från Ilona, Sales and Guest Relations Manager 7 apr. 2024
Dear Nancy ,we are absolutely thrilled to receive your glowing feedback and a perfect score of 5 out of 5 stars! Thank you ever so much for taking the time to share your experience with us.Your words, "Very cozy...like the motel vibe," truly resonate with us, as creating a warm and inviting atmosphere is at the heart of what we aim to achieve. It brings us immense joy to hear that you found our establishment to be cozy, evoking that comforting "motel vibe" that we strive to maintain.Your appreciation means the world to us, and we're delighted that you found our ambiance to your liking. We take great pride in offering a comfortable and homely environment for our guests to relax and unwind in.It was an absolute pleasure hosting you, and we hope to welcome you back for another cozy experience in the near future!Sincerely,

10/10 Fantastiskt

Stephen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Awesome staff. More friendly and attentive than the big hotels!
Bodde här 3 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 5 apr. 2024
Dear Stephen, Thank you for taking the time to share your feedback with us! We are absolutely thrilled to hear that you had an exceptional experience during your stay at the Fortuna Hotel .Your generous praise regarding our staff's friendliness and attentiveness truly warms our hearts. At the Fortuna Hotel , we believe that genuine hospitality is the cornerstone of a memorable stay, and it's our dedicated team members who bring this philosophy to life each day. Knowing that their efforts have left such a positive impression on you fills us with pride and gratitude.We understand that in the hospitality world, it's the little touches and personal connections that truly make a difference. We pride ourselves on providing a more intimate and personalized experience compared to larger establishments, and it's wonderful to hear that you felt the warmth and sincerity of our team throughout your time with us.Should your travels bring you back to the Fort lauderdale Beach area ], it would be our utmost pleasure to welcome you once again and ensure that your next stay is just as fantastic as the last.Sincerely,

2/10 Väldigt dåligt

anthony

Gillade: Renlighet och personal och service
They hat No hot water
Bodde här 1 natt i april 2024
Svar från Ilona, Sales and Guest Relations Manager 4 apr. 2024
Dear Anthony, we wanted to take a moment to express our sincere gratitude for choosing to stay with us at the Fortuna hotel and for sharing your feedback regarding your recent experience.Your feedback is incredibly important to us, as it allows us to address any concerns and continually improve our services. We were disheartened to learn about the hot water issue you encountered during your check out , and we want to extend our sincerest apologies for any inconvenience this may have caused.We take all reports of issues very seriously, and upon receiving your feedback, our team promptly investigated the matter. Regrettably, we were unable to identify any issues with the hot water supply in the room you occupied during your stay. However, had we been made aware of the issue at the time, we would have been more than happy to take immediate action to resolve it and even offered you a room change We understand the importance of ensuring our guests' comfort and satisfaction, and we regret that we were not given the opportunity to address the problem promptly. We are committed to going above and beyond to ensure that our guests' needs are met.In the future, should you encounter any issues or concerns during your stay, we kindly ask that you please inform our staff immediately. We hope to have the opportunity to welcome you back in the future for a flawless stay experience.Sincerely,

6/10 Okej

Thomas

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Close to the beach Staff was very good Heated pool didn’t feel like it was
Bodde här 3 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 2 apr. 2024
Dear Thomas, Thank you for choosing to stay with us and for taking the time to provide your valuable feedback. Your insights are truly appreciated as they allow us to continually improve and enhance the experiences of our guests.We are so delighted to hear that you enjoyed our proximity to the beach and that our dedicated staff left a positive impression on you. Providing exceptional service and ensuring our guests feel welcomed and well-cared for is our top priority, and it brings us great joy to know that we succeeded in this regard during your stay and regarding your feedback about the heated pool, we apologize for any inconvenience or disappointment you may have experienced. It's important to note that while our pool is heated, there are certain limitations, particularly when outdoor temperatures run high. In such instances, it can be challenging to maintain the pool temperature above a certain threshold. We strive to maintain a comfortable and enjoyable environment for all our guests, and we regret that the pool temperature did not meet your expectations on this occasion.Your feedback regarding the pool temperature serves as a valuable point of consideration for us, and we will certainly look into ways to improve and ensure that our guests have a consistently enjoyable experience, regardless of external factors.We truly value your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and comfortable stay.Sincerely,

8/10 Bra

Simina, Troy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We are a family of 4 with 2 boys ages 12 & 13. Great location- walking distance to the beach and they had beach towels and chairs and umbrellas to check out for free. It was very clean and was spacious (king bed in main room and 2 queens in other room). The kitchen is tiny but perfect for the short time we stayed. This unit was actually 2 units combined so there were 2 bathrooms- although you couldn’t use one of the showers because the curtain didn’t stay down and water went everywhere. One negative was the noise level… the AC units are VERY noisy and I could hear them through ear plugs… so if you travel during the very warm months, be prepared for noisy AC. Also you can hear people when passing by your unit - it’s pretty loud. Ear plugs help. Otherwise it has its own pool, outdoor shower, pool toys, the other people staying there were very nice - not the crazy spring break crowd we expected. Staff was fantastic and very helpful. We would stay there again!
Bodde här 5 nätter i mars 2024
Svar från Ilona, Sales and guest Relations Manager 1 apr. 2024
Dear Simina,Thank you so much for taking the time to share your experience with us. We're delighted to hear that you and your family had a memorable stay at our property.It's wonderful to know that our location near the beach and the amenities we provide, added convenience and enjoyment to your vacation. We're thrilled that you found your accommodation clean, spacious, and well-equipped for your family's needs. During Spring Break and High Season the noise level might go up a little bit and due to our sub tropical weather the ac might run constantly to keep your room on a comfortable temperature but It's so fantastic to hear that our staff left a positive impression on you with their helpfulness and friendliness. We take great pride in providing exceptional service to all our guests, and your kind words are truly appreciated.We would be honored to welcome you and your family back for another wonderful stay. Sincerely,

8/10 Bra

Jennifer

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is an older hotel amongst high rise luxury apartments and hotels. If you aren't looking for pristine and fancy, this place is perfect. I hopefully never have to go to Fort Lauderdale again, but if I did, I would purposely seek out this location.
Bodde här 3 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 31 mars 2024
Dear Jennifer,Thank you for sharing your feedback with us following your recent stay at our hotel. While we're disappointed to learn that your experience did not meet your expectations entirely, we sincerely appreciate your insights and perspective.It's wonderful to hear that you found our hotel's unique charm amidst the high-rise luxury apartments and hotels in the area. We understand that our property may not boast the same level of modern luxury as some of the neighboring establishments, but we take pride in our distinct character and the comfort we provide to our guests.If you were to return to Fort Lauderdale mean a great deal to us. Knowing that you would choose to stay with us again speaks volumes about the experience we offer, despite any shortcomings.We want you to know that your feedback is invaluable to us, and we will use it to continue improving and enhancing the guest experience. Should your travels bring you back to Fort Lauderdale in the future, we would be absolutely delighted to welcome you back with open arms.Sincerely,

6/10 Okej

Michele

Reste i grupp
Gillade: Renlighet och personal och service
The hotel was fine, A/C had a hard time keeping up and never ever turned off. Bathroom was hot, no A/C. Kitchenette was very nice, Beach Chairs were aweful. Would have been nice if floors were swept quick each morning. They get dirty easily and nothing to clean with.
Bodde här 3 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 26 mars 2024
Dear Michele, on behalf of our entire team, we want to extend our sincerest gratitude for choosing us as your home away from home and for sharing your feedback with us.Your kind words and insights are truly appreciated, and they serve as a constant source of inspiration for us to continue providing exceptional service to all our guests.We're delighted to hear that you enjoyed your stay due to the high temperatures characteristic of our tropical climate , unfortunately the AC will continue to run to maintain a cool and refreshing atmosphere throughout your room, and to accommodate our guests who wish to have a quick sweep to remove sand for their stay we advise you for the next time to inform the Front Desk since we understand that little details can make a big difference in your overall experience, and we're always here to ensure that your stay with us is as comfortable and enjoyable as possible.We look forward to have you as a returning guest. Sincerely,

6/10 Okej

Glenn

Gillade: Personal och service
efficient but loud
Bodde här 2 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 25 mars 2024
Dear Glenn, We hope this message finds you well and that you had a pleasant journey back home following your recent stay with us. We would like to extend our heartfelt gratitude for choosing to stay at the Fortuna hotel during your visit and we trust that your time with us was enjoyable, and we sincerely hope that you found our accommodations and services to your liking. Your comfort and satisfaction are our top priorities, and we are grateful for the opportunity to have hosted you.At the same time, we want to extend our sincere appreciation for your understanding regarding any noise disturbances that may have occurred during your stay. As you may be aware, certain periods, such as spring break, can bring about an increase in activity and noise levels in the surrounding area. While we strive to maintain a peaceful environment for all our guests, there are times when external factors beyond our control may contribute to a livelier atmosphere.Your understanding and patience during such times are truly appreciated, and we thank you for your cooperation. Should you plan to visit us again in the future, please do not hesitate to reach out to us directly, and we will do our utmost to ensure that your next stay is as comfortable and enjoyable as possible.Sincerely,

6/10 Okej

Wiebke

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Lage vom Hotel ist super. Parkplätze sind gegen eine Gebühr direkt vor der Türe verfügbar. Leider waren unsere Zimmer nicht sauber, vor allem das Badezimmer ließ zu wünschen übrig. Für uns ein wichtiger Faktor, daher gebe ich nur drei Sterne.
Bodde här 2 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 24 mars 2024
Liebe Wiebke,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem kürzlichen Aufenthalt mitzuteilen. Wir schätzen Ihre Ehrlichkeit außerordentlich und nehmen Ihre Meinung sehr ernst, da sie uns hilft, unsere Dienstleistungen kontinuierlich zu verbessern.Wir freuen uns sehr zu hören, dass Ihnen die Lage unseres Hotels gefallen hat und dass die Verfügbarkeit von Parkplätzen Ihren Bedürfnissen entsprach. Wir bedauern jedoch aufrichtig, von den Sauberkeitsproblemen in Ihrem Zimmer zu erfahren, insbesondere im Badezimmer. Bitte akzeptieren Sie unsere aufrichtigsten Entschuldigungen für eventuelle Unannehmlichkeiten, die Ihnen während Ihres Aufenthalts entstanden sein könnten.Ihr Komfort und Ihre Zufriedenheit liegen uns besonders am Herzen, und es tut uns leid, dass wir Ihre Erwartungen in dieser Hinsicht nicht erfüllt haben. Wir hätten uns sehr gewünscht, dass Sie uns während Ihres Aufenthalts über das Problem im Zimmer informiert hätten, da unser engagiertes Team stets bereit ist, auf etwaige Bedenken umgehend einzugehen. Seien Sie versichert, wir hätten sofort Maßnahmen ergriffen, um die Situation zu bereinigen und sicherzustellen, dass Ihre Unterkunft unseren hohen Standards entspricht.Ihr Feedback dient uns als wertvolle Erinnerung daran, unsere Hauskeeping-Verfahren zu verstärken und die Sauberkeitsstandards zu wahren, die unsere Gäste erwarten und verdienen. Wir haben bereits Schritte unternommen, um dieses Problem intern anzugehen, um jegliche Wiederholung in Zukunft zu verhindern.Nochmals entschuldigen wir uns für etwaige Unannehmlichkeiten, die Sie erlebt haben, und bedanken uns dafür, dass Sie dieses Problem zur Sprache gebracht haben. Wir hoffen, dass wir die Gelegenheit haben werden, Sie in Zukunft wieder bei uns begrüßen zu dürfen, und Ihnen ein makelloses Erlebnis bieten können, das Ihre Erwartungen übertrifft.Mit freundlichen Grüßen,

10/10 Fantastiskt

Kristie L.

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful time at this property, just a block or 2 from the beach. It was quiet, even with some of the spring break kids, they were respectable and we had fun talking with them. The beach towels, chairs and umbrellas were an awesome perk to take to the beach. This trip was 2 couples taking a long weekend getaway. The only improvement I would recommend is larger trash cans in the room.
Bodde här 4 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 22 mars 2024
Dear Kristie,Thank you so much for choosing our property for your recent getaway! We're thrilled to hear that you had a wonderful time and enjoyed our convenient location just a block or two from the beach. It's fantastic to know that despite the spring break crowd, the atmosphere remained peaceful and enjoyable, and that you had positive interactions with other guests.We're glad you found our beach amenities to be useful; providing beach towels, chairs, and umbrellas is our pleasure, and we're delighted they enhanced your beach experience and your feedback regarding larger trash cans in the room is greatly appreciated. We're always looking for ways to improve our guests' experience, and your suggestion will certainly be taken into consideration.Once again, thank you for staying with us. We hope to have the pleasure of welcoming you back for another memorable getaway in the near future!Sincerely,

10/10 Fantastiskt

Catharine

Bodde här 6 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 19 mars 2024
Dear Catharine, We extend our sincerest gratitude for taking the time to share your wonderful review and awarding us a flawless 5 out of 5 score! Your feedback means the world to us and serves as a testament to our commitment to providing exceptional service. It fills us with immense joy to learn that your experience with us surpassed your expectations. Your satisfaction is what drives us, and we're thrilled to have left such a positive impression on you. Rest assured, we'll continue to strive for excellence in all aspects of our service to ensure that every visit is as remarkable as the last. We eagerly await the opportunity to welcome you back for another memorable experience soon!Sincerely,

6/10 Okej

JaNaye

Gillade: Renlighet och personal och service
The room was clean. The pool was clean. I was frustrated that the internet wasn't consistent and I wasn't able to work when I was planning to be able to work. And the television kept freezing during shows. But overall it was a decent place for the price and provided you didn't need Wi-Fi or want to watch TV it was great.
Bodde här 2 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 17 mars 2024
Dear Janaye,Thank you so much for choosing to stay with us and for taking the time to share your feedback.We're grateful for your kind words regarding the cleanliness of our rooms and pool. Providing a clean and comfortable environment for our guests is a top priority, and we're glad to hear that we met your expectations in this regard.We sincerely apologize for the inconvenience you experienced with the inconsistent internet connection and the television issues. We understand how frustrating this must have been, especially when you were planning to work during your stay. Your feedback is invaluable to us, and we will address these issues promptly to ensure a smoother experience for our future guests.In the meantime, we want to express our gratitude for your understanding and patience. We're glad to hear that overall, you found our hotel to be a decent place for the price.For your future stays, please do not hesitate to let us know about any concerns or preferences you may have, especially regarding the Wi-Fi. We are more than happy to assist and can even provide alternative solutions, such as accessing Wi-Fi at our sister company, to ensure you can work uninterrupted.We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future.Sincerely,

8/10 Bra

Brooke

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Very nice area and clean facilities. Make sure to request cleaning services because they do not do it without request. Clean towels every morning, and great pool area. Very close to the beach and overall great stay.
Bodde här 7 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 17 mars 2024
Dear Brooke, Thank you so much for choosing to stay with us at the Fortuna Hotel , and for sharing your experience with us.We're delighted to hear that you enjoyed our hotel's location and found the facilities to be clean and well-maintained. Providing a comfortable and clean environment for our guests is one of our top priorities, and we're thrilled that this aspect of your stay met your expectations.It's so wonderful to hear that you enjoyed our pool area and that you found our hotel to be conveniently located close to the beach. We strive to provide our guests with the perfect setting to relax and enjoy their surroundings, and we're glad that you were able to do just that.Thank you again for your positive rating and for choosing our hotel. We hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely,

8/10 Bra

Rachel

Reste med familj och småbarn
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This hotel was older and not the most updated but was walking distance to the beach and restaurants and that is what we wanted for the night.
Bodde här 1 natt i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 17 mars 2024
Dear Rachel,thank you so much for choosing to stay with us at the Fortuna Hotel , and for taking the time to share your feedback.We're thrilled to hear that our hotel's location suited your needs perfectly, offering convenient access to the beach and nearby restaurants. Providing our guests with a prime location to enjoy their surroundings is something we take great pride in.While we understand that our hotel may not be the newest or most updated, we're glad to hear that it still met your expectations for a comfortable stay. Your feedback is invaluable to us as we continually strive to improve and enhance our guests' experiences.We sincerely appreciate your rating and your kind words and we hope to have the opportunity to welcome you back soon! Sincerely,

6/10 Okej

Simon

Gillade: Renlighet
Pool was right outside my door
Bodde här 3 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 15 mars 2024
Dear Simon, Thank you for choosing to stay with us and for taking the time to provide feedback about your recent experience. Your input is incredibly valuable to us as we strive to continuously improve our services and we're delighted to hear that you appreciated the convenience of having the pool right outside your door. It's always wonderful to know when our amenities enhance our guests' stay.While we're pleased that you enjoyed this aspect of your visit, we also noticed that your overall rating was 3 out of 5 stars. We understand that there may have been other areas where we could have improved, and we apologize if we fell short of your expectations.The feedback motivates us to work even harder to ensure that every aspect of your stay is exceptional. We hope to have the opportunity to welcome you back in the future and provide you with a five-star experience from start to finish.Thank you once again for choosing to stay with us. Sincerely,

4/10 Dåligt

Gary

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Nicely located to the beach and easy to get to.
Bodde här 1 natt i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 15 mars 2024
Dear Gary, Thank you for taking the time to share your feedback with us regarding your recent stay at our establishment. We genuinely appreciate your input as it helps us to continuously improve and enhance our services and we're delighted to hear that you found our location convenient and enjoyed the proximity to the beach. Ensuring our guests have easy access to such amenities is a priority for us.However, we also noticed that your overall rating was 2 out of 5. We understand that there may have been aspects of your stay that didn't meet your expectations, and we sincerely apologize for any shortcomings you experienced.Please know that your feedback is invaluable to us, and we will be taking proactive steps to address any areas of concern to ensure that future guests have a more enjoyable experience.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.Sincerely,

10/10 Fantastiskt

Zac

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
stayed here for spring break staff was awesome and accommodating
Bodde här 4 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 15 mars 2024
Dear Zac, Thank you so much for choosing to stay with us during your Spring Break getaway. We truly appreciate your decision to spend your vacation with us and for taking the time to share your feedback.We are thrilled to hear that you had a fantastic experience with us and that our staff was able to make your stay enjoyable and accommodating. Providing exceptional service to our guests is our top priority, and it brings us great joy to know that we succeeded in exceeding your expectations.Your glowing review and perfect score of 5 out of 5 mean the world to us. It's wonderful to know that you found your stay with us to be exceptional, and we are delighted to have contributed to your memorable Spring Break experience.We hope to have the pleasure of welcoming you back for another amazing stay in the future. Thank you once again for your kind words and for choosing to stay with us. We look forward to your next visit! Sincerely,

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly. The property is located a short walk from the beach, restaurants & public transportation.
Bodde här 2 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 12 mars 2024
Dear James. We are thrilled to receive your outstanding feedback! Thank you for rating us 5 out of 5 stars.It's wonderful to hear that you found our staff friendly and accommodating. We take great pride in providing excellent service to our guests, and your kind words are truly appreciated.Moreover, we're delighted that you enjoyed our prime location, just a short stroll away from the beach, restaurants, and public transportation. We strive to offer convenience and accessibility to enhance your overall experience with us.Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay in the future. Thank you once again for choosing our property.Sincerely,

6/10 Okej

Mehri

Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Ilona, Sales and Guest Relations Manager 5 mars 2024
Dear Mehri, We were absolutely thrilled to receive your 3-star review! Thank you so much for taking the time to share your positive experience with us.Your kind words truly mean the world to us and serve as a testament to the hard work and dedication of our entire team. We are delighted to hear that you thoroughly enjoyed your stay with us.We strive to provide exceptional service and memorable experiences for all our guests, and it's incredibly rewarding to know that we succeeded in doing so during your visit. However we hope you will give us another chance in the near future so we can make show you that we can make it a 5-star. Sincerely,

8/10 Bra

cesar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Me gustó el lugar, buen ambiente y muy conveniente para caminar a la playa me encantó que te prestan sombrillas y sillas para la playa lo único malo fue que no tienen baños fuera de tu cuarto si llegas antes o ocupas utilizar el baño e antes que esté listo tu cuarto no ahí donde ir, pero fuera de eso el servicio estuvo genial I would recommended
Bodde här 3 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 3 mars 2024
Dear Cesar, We sincerely appreciate your kind words and for sharing your experience with us. We are pleased to hear that you enjoyed your stay at our hotel and found our atmosphere pleasant and convenient for accessing the beach. We take pride in providing amenities such as beach umbrellas and chairs, and we're glad you enjoyed this service.We deeply regret the inconvenience you experienced regarding the lack of bathrooms outside of the rooms. Your satisfaction is our priority, and we strive to deliver exceptional service at all times.We are delighted to hear that, despite this inconvenience, your overall experience was positive and that you would consider recommending us to other travelers. It would be an honor to welcome you back in the future and ensure that you have an even more enjoyable experience on your next visit.Thank you once again for choosing our hotel. We look forward to the pleasure of welcoming you back soon.Sincerely,

8/10 Bra

Tina

Reste med sin partner
Gillade: Renlighet och personal och service
It was great it was so close to the beach ,shops and restaurants.It was clean, but needs some upgrades. For the price, it was a good place. Front desk staff was great. I would stay there again
Bodde här 2 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 3 mars 2024
Dear Tina, Thank you for sharing your experience with us. We're delighted to hear that you enjoyed our convenient location near the beach, shops, and restaurants. Your satisfaction with our cleanliness and the service provided by our front desk staff is greatly appreciated and we take your feedback regarding upgrades seriously, as we are continuously striving to enhance the guest experience. Rest assured, your comments will be shared with our management team for consideration in our ongoing improvement efforts.It would be our pleasure to welcome you back for another enjoyable experience.Sincerely,

10/10 Fantastiskt

Alexandra

Reste med sin partner
Gillade: Renlighet och personal och service
Stayed here for three days, and really happy about that choice. The staff is welcoming and nice, the room is clean. Great location, a few steps to the beach and good place to eat. Recommended👍
Bodde här 3 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 1 mars 2024
Dear Alexander , Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback! We're absolutely thrilled to hear that you had an amazing experience during your three-day stay, and it brings us immense joy to know that you found our staff welcoming and nice. Providing exceptional service with a smile is what we strive for, and we're delighted that it made a positive impact on your stay.We're also delighted to hear that you found your room to be clean and comfortable. Ensuring a pristine and cozy environment for our guests is of the utmost importance to us, and we're glad we hit the mark with you.We are glad you enjoyed our prime location near the beach and great dining spots is indeed one of our hotel's highlights, and we're are so thrilled that you were able to take advantage of it. Your recommendation means the world to us!Thank you once again for choosing to stay with us, and we can't wait to welcome you back for another fantastic experience whenever your travels bring you our way!Sincerely,

8/10 Bra

Samuel

Bodde här 1 natt i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 21 mars 2024
Dear Samual, thank you for choosing to stay with us and for taking the time to provide your feedback. We are truly grateful for your review, even though it was a 4 out of 5 stars rating.Your feedback is incredibly important to us as it helps us continuously improve and enhance the experience for our guests. While we are pleased to hear that you enjoyed your stay overall, we also acknowledge that there may have been areas where we fell short of your expectations.Please know that your comments have been shared with our team, and we will be taking proactive steps to address any areas of concern to ensure that future guests have an even better experience.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service and accommodations that you deserve. Thank you again for your valuable feedback, and we look forward to the possibility of serving you again soon.Sincerely,

2/10 Väldigt dåligt

amanda

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 1 mars 2024
Dear Amanda,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. Your comments are deeply appreciated as they provide us with valuable insights into areas where we can improve.We want to extend our sincerest apologies for not meeting your expectations during your time with us. It saddens us to learn that your experience fell short of what we strive to deliver to all our guests. Please know that we take your feedback seriously, and we are committed to addressing the issues you encountered to prevent similar experiences in the future.Our utmost priority is to ensure that each guest feels welcomed, comfortable, and satisfied with their stay. We regret that we did not achieve this with you.If you are willing to give us another chance, please do not hesitate to reach out to us directly, and we will do everything possible to ensure your next stay with us is exceptional.Sincerely,

2/10 Väldigt dåligt

Yoram

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I had a bad experience at this Fortuna Hotel in Fort Lauderdale I booked a Room and when I Arrived in the hotel at 3PM they told me to come back at 4PM and when I came back they told me the the room is not available and I had to wait for another hour The room had a small 2 Beds and not by standard s The shower was likings and without any water pressure The hotel was very noisy with many spring breakers and I couldn’t sleep so I left at 1AM since it was not anyone at the lobby to talk to Poor customer service
Bodde här 1 natt i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 1 mars 2024
Dear Yoram, thank you for taking the time to share your feedback regarding your recent stay at Fortuna Hotel in Fort Lauderdale. We sincerely apologize for the inconveniences you experienced during your time with us.Your comments are extremely important to us as they help us identify areas for improvement and ensure that every guest has a pleasant stay. We regret that your arrival experience did not meet your expectations, and we apologize for the delay in providing you with your room. However your reservation was made under a different name and we had to verify first that you were allowed to check in by the person that made your reservation. This might be time consuming but also necessary by the policy of the hotel. We apologize for the issues you had and the noise disturbances from other guests, particularly during the spring break period. We try to address these issues to enhance the overall guest experience.We regret we did not meet your expectations in this regard but we would be delighted to welcome you back and ensure that your next stay with us is truly exceptional.Sincerely,

10/10 Fantastiskt

Jerry

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice quaint hotel. Nice and clean and friendly staff.
Bodde här 2 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 1 mars 2024
Dear Jerry,thank you immensely for choosing to stay at our hotel and for taking the time to share your exceptional feedback! We are absolutely thrilled to hear that your experience with us surpassed your expectations and that you rated us a perfect 5 out of 5 stars.Your glowing review fills us with gratitude and pride as we strive tirelessly to ensure every guest feels welcomed, valued, and comfortable throughout their stay. Knowing that we have achieved this with you brings us immense joy.At our hotel, we prioritize providing top-notch service, maintaining immaculate facilities, and offering memorable experiences. Your positive feedback reaffirms that our efforts are making a difference and resonating with our guests.It would be our greatest pleasure to welcome you back for another outstanding stay whenever your travels bring you our way.Sincerely,

6/10 Okej

Lisa

Reste i grupp
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The location was excellent. The room had a kitchenette with no plates, not enough utensils for the three of us, no toaster and one spatula. There were burn holes in the couch. The kitchen appears new but the bathroom hasn't been renovated in decades. The windows were locked shut and no fan for the shower so it became so humid. I do not regret staying here but I will try another place nearby next time.
Bodde här 2 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 27 feb. 2024
Dear Lisa, Thank you for sharing your feedback with us following your recent stay. We genuinely appreciate your insights as they provide valuable guidance for us to enhance our guests' experiences.We are pleased to hear that you found our location excellent and regret any inconvenience you experienced with the amenities in your room. Please accept our sincerest apologies for any shortcomings you encountered during your stay, including the lack of kitchen utensils and the condition of the couch are duly noted and we will address these issues promptly to ensure a more comfortable stay for our future guests.We understand your decision to explore other accommodations nearby for your next visit, so please take a look at our sister company next door to have the opportunity to welcome you back and provide you with an improved experience that exceeds your expectations. The feedback is invaluable to us as we continually strive to enhance our guests' satisfaction.Sincerely,

8/10 Bra

Kate

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cute little place. Nothing fancy but fit the bill for a one night stay. Very close to the beach and restaurants. Room and pool area clean and tidy. Good little place for those in a budget
Bodde här 1 natt i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 27 feb. 2024
Dear Kate, Thank you for taking the time to share your feedback with us. We greatly appreciate your review and are delighted to hear that you found our place to be cute and suitable for your one-night stay.We're pleased that our convenient location near the beach and restaurants met your needs, and that you found our room and pool area clean and tidy. Providing a comfortable and welcoming environment for our guests is our priority, and we're glad to hear that we succeeded in doing so during your visit.Your kind words about our establishment being a good option for those on a budget mean a lot to us. We strive to offer a value-packed experience to all our guests, regardless of their budget, and we're glad to hear that you found our accommodations to be fitting for your needs.We hope to have the pleasure of welcoming you back in the future, whether it's for another short stay or a longer one. Thank you once again for choosing to stay with us and for your thoughtful review.Sincerely,

8/10 Bra

Sally

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Walking distance to the beach, shopping and restaurants , 1 block. The outside of hotel seems old and run down, but inside the rooms seem updated and nice. Would stay there again
Bodde här 1 natt i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 27 feb. 2024
Dear Sally, thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our convenient location, being just a block away from the beach, shopping, and restaurants. It's fantastic to know that you found our rooms to be updated and nice, contributing to a comfortable stay.Your rating of 4 out of 5 stars is greatly appreciated, and we're grateful for your positive comments. We strive to provide an exceptional experience for all our guests, and your feedback helps us to continue improving.We look forward to the opportunity to welcome you back for another enjoyable stay in the future. Sincerely,

10/10 Fantastiskt

MARGARET

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved our stay. We will be back. the Fortuna had all we needed and the vibe was so perfect. Thanks for holding our luggage, beach chairs and towels.
Bodde här 3 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 26 feb. 2024
Dear Margaret, thank you so much for your glowing review and for choosing to stay with us at [Your Hotel Name]! We're thrilled to hear that you loved your stay and that we could meet all your needs during your time here.It's wonderful to know that you found the vibe of The Fortuna so perfect, creating a welcoming and enjoyable atmosphere for our guests is always our top priority. We're delighted that you appreciated our efforts.We understand the importance of convenience while traveling, which is why we're more than happy to assist with holding your luggage and providing beach chairs and towels for your enjoyment. It was our pleasure to enhance your stay in any way we could.We can't wait to welcome you back for another fantastic stay. Sincerely,

8/10 Bra

Isbel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
nice location
Bodde här 2 nätter i februari 2024
Svar från Ilona, Sales and Guest Relations Manager 26 feb. 2024
Dear Isbel, thank you for taking the time to share your feedback with us following your recent stay at [our Fortuna Hotel. We greatly appreciate your honest review and are glad to hear that your overall experience was positive.While we strive to provide every guest with a flawless experience, we understand that there may have been aspects of your stay that fell slightly short of perfection but we're thrilled that you found our accommodations to your liking and that you were able to enjoy your time with us. Your satisfaction is our top priority, and we're committed to ensuring that each guest feels comfortable and we'll taken care of during their stay.We hope to have the pleasure of welcoming you back to the Fortuna Hotel the future and exceeding your expectations on your next visit.Sincerely,

10/10 Fantastiskt

lori, Hastings

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property is perfectly located - walking distance to restaurants and shops, car rentals and of course minutes to the ocean!! Very friendly staff, and the room was perfect for our stay. No complaints, and would definitely stay here again in the future.
Bodde här 3 nätter i december 2023
Svar från Ilona, Sales and Guest Relations Manager 25 feb. 2024
Dear Lori,Thank you so much for your glowing feedback! We're absolutely delighted to hear that your stay at our hotel exceeded your expectations and we couldn't agree more about our prime location, it truly is a gem, offering convenient access to plenty dining options, shopping delights, and not to forget the breathtaking ocean just moments away so we're thrilled that you found it to be so convenient.Our team takes great pride in providing warm and welcoming service, so it's wonderful to hear that you found our staff to be friendly. Your kind words truly mean the world to us so it brings us immense joy to learn that your room was perfect for your stay. Ensuring our guests' comfort and satisfaction is our top priority, and we're thrilled to hear that we hit the mark with you.Thank you once again for choosing to stay with us and for taking the time to share your experience. We're incredibly grateful for your 5-star rating and your willingness to return in the future. We can't wait to welcome you back for another memorable stay!Sincerely,