Exteriör

Recensioner av Four Points by Sheraton Fort Lauderdale Airport - Dania Beach

3 out of 5

Recensioner

8,2

Väldigt bra

10 - Fantastiskt i betyg. 540 av 1041 recensioner" "
8 - Bra i betyg. 247 av 1041 recensioner" "
6 - Okej i betyg. 129 av 1041 recensioner" "
4 - Dåligt i betyg. 67 av 1041 recensioner" "
2 - Väldigt dåligt i betyg. 58 av 1041 recensioner" "

8,4/10

Renlighet

8,6/10

Personal och service

7,8/10

Bekvämligheter

8,2/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

RICHARD

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great
Bodde här 1 natt i april 2024
Svar från GM 1 maj 2024
Dear RICHARD, Thank you for choosing us and leaving a stellar rating. Without the specifics, it's even more heartening to know you had a positive experience. We strive to meet our guests' expectations, and it seems we hit the mark during your stay. Looking forward to welcoming you again soon. Best, Melissa Cockerham, GM

8/10 Bra

Cathy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Did not realize shuttle does not run 24 hours day
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Cathy, It's lovely to know you enjoyed your stay overall. Thank you for your time sharing a review, and we hope to see you again. Best, Melissa Cockerham, GM

6/10 Okej

Nicole

Gillade: Personal och service
Staff was friendly
Bodde här 2 nätter i april 2024
Svar från GM 29 apr. 2024
Dear Nicole, Thank you for your time reviewing our hotel; we appreciate your compliments regarding our staff. We enjoyed hosting you and hope to provide you with a WOW experience upon your return to the area. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
COMFORTABLE tHE MAID SERVICE DID NOT PROVIDE REGULAR COFFEE
Bodde här 1 natt i april 2024
Svar från GM 28 apr. 2024
Dear Richard, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed you found our hotel comfortable, and I have noted your recommendations regarding housekeeping. Thank you for your time in reviewing our hotel. Best, Melissa Cockerham, GM

8/10 Bra

Cheryl

Reste med familjen
Gillade: Renlighet och personal och service
Coffee maker in our room didn’t work. Toilet handle defective…you had to hold it down. Kenny in the restaurant did very well on his first day as a server. Front desk personnel very friendly and helpful.
Bodde här 1 natt i april 2024
Svar från GM 28 apr. 2024
Dear Cheryl, Thank you for your review. Our associates are always ready to go above and beyond to make our guest's stay memorable. We will certainly let Kenny and our front desk staff know how awesome they are and share your review with the rest of our team as well. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. Please come see us again soon! Best, Melissa Cockerham, GM

10/10 Fantastiskt

Daniel

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk very nice
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Daniel, Our staff really is filled with kind, friendly people. Thank you for taking a moment to share this uplifting review and recognize our excellent team. We hope to welcome you back soon. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Chatika

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great service
Bodde här 1 natt i april 2024
Svar från GM 28 apr. 2024
Dear Chatika, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM

4/10 Dåligt

Erika

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Erika, Thank you for choosing us. We apologize that your experience did not meet your expectations. We appreciate your feedback and hope to have the opportunity to get it right on your next visit. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

Karen Lin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very accommodating
Bodde här 1 natt i april 2024
Svar från GM 27 apr. 2024
Dear Karen Lin, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Melissa Cockerham, GM

10/10 Fantastiskt

Tammy

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent
Bodde här 1 natt i april 2024
Svar från GM 27 apr. 2024
Dear Tammy, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Melissa Cockerham, GM

6/10 Okej

KELLY

No where on website does it say they charge for parking and they do $7 a night for a surface lot no perks with this place
Bodde här 6 nätter i april 2024
Svar från GM 26 apr. 2024
Dear KELLY, I am sorry that you were disappointed with the parking. In Fort Lauderdale Area, as in most large cities, parking is valued at a premium, and fees are required for the upkeep of the parking areas. Charges are typically kept separate from the room fees, as only some people who stay at the hotel have a car. We appreciate your review and hope to host you again in the future. Sincerely, Melissa Cockerham, GM

8/10 Bra

Menalick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was my second stay. Easy friendly staff and comfortable beds and rooms.
Bodde här 1 natt i april 2024
Svar från GM 25 apr. 2024
Dear Menalick, Welcome back! It is fantastic to hear that your second stay was pleasant thanks to our cheerful staff and exquisite beds at Four Points by Sheraton. We enjoyed hosting you and look forward to your next visit to the Fort Lauderdale area. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Carl Francis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk staff very courteous and helpful.
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Carl Francis, I know I am biased, but we have the finest staff in Fort Lauderdale. Thank you for taking time out of your day to rate your experience and compliment the team here. We enjoyed hosting you and hope to welcome you back soon. Best, Melissa Cockerham, GM

10/10 Fantastiskt

sharlene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The personnel was helpful, the transportation to the airport (convenient), the restaurants in the area perfect.
Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear sharlene, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Melissa Cockerham, GM

4/10 Dåligt

Adam

Reste med sin partner
Afar walk to anything meaningful
Bodde här 2 nätter i april 2024
Svar från GM 23 apr. 2024
Dear Adam, I apologize for your unpleasant experience during your stay at our hotel and for the inconvenience caused by the location. Your feedback is valuable to us, and we will use it to improve our services and make sure that our guests are satisfied in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to serve you better on your next visit. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel with friendly staff. Not a lot of places to eat or things to do within walking distance. Would recommend for a quick stay before a cruise.
Bodde här 1 natt i april 2024
Svar från GM 29 apr. 2024
Dear Melissa, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable tanks to our friendly staff and comfortable accomodations. We appreciate your compliments and humbly request a return visit. Best, Melissa Cockerham, GM

10/10 Fantastiskt

George

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear George, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Melissa Cockerham, GM

6/10 Okej

Millicent

Reste med sin partner
Gillade: Renlighet
This hotel is not for leisure. The neighborhood around it is mainly commercial. It is convenient for those needing to be close to the airport.
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear Millicent, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Melissa Cockerham, GM

6/10 Okej

Kathleen

Reste i grupp
Gillade: Personal och service
Needs updating
Bodde här 1 natt i april 2024
Svar från GM 22 apr. 2024
Dear Kathleen, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. We appreciate your patronage and hope to impress you on a return visit. Sincerely, Melissa Cockerham, GM

8/10 Bra

Maritza

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 23 apr. 2024
Dear Maritza, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Joan

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was clean, staff was helpful. The menu in the restaurant was lacking overall.
Bodde här 1 natt i april 2024
Svar från GM 19 apr. 2024
Dear Joan, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant and clean stay. Your honest feedback on areas we can improve, such as the menu in the restaurant, is welcome and fosters change for future visits. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Choo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från GM 19 apr. 2024
Dear Choo, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Melissa Cockerham, GM

8/10 Bra

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was a nice stay for one night only while we waited for our cruise. We waited over a hour for the shuttle from the airport to the hotel once I called and complained. Other than that it was a good stay one night. The facility was clean.
Bodde här 1 natt i april 2024
Svar från GM 17 apr. 2024
Dear Stephanie, We are happy you enjoyed your stay overall and are sorry for the inconvenience that the delayed shuttle caused. We hope to see you again soon. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Jim

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice hotel with courteous staff.
Bodde här 1 natt i april 2024
Svar från GM 17 apr. 2024
Dear Jim, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates and accommodations. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best Melissa Cockerham, GM

10/10 Fantastiskt

Darlene

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was handicap accessible pleasant surroundings convenient to get to
Bodde här 3 nätter i april 2024
Svar från GM 17 apr. 2024
Dear Darlene, I am glad you had a great overall experience and thank you for sharing your review. I am so happy to hear you found us accessible. Please visit us again soon! Best, Melissa Cockerham, GM

10/10 Fantastiskt

paula rutledge, Hammonds Plains

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff working at the front desk were very accommodating, we were disembarked from our cruise and the staff managed to get us a room earlier than our scheduled check in time.
Bodde här 1 natt i april 2024
Svar från GM 17 apr. 2024
Dear paula rutledge, I am so happy to hear you found our staff so accommodating. We hope to see you again for your next cruise. Thank you for your stay. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Carl Francis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff extremely pleasant. Room had ample amenities. Transportation on time.
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Carl Francis, I’m delighted you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to deliver a positive guest experience; your feedback serves as encouragement to our associates. We appreciate having you as our guest, and we hope you’ll revisit us soon. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Carol

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Carol, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Melissa Cockerham, GM

6/10 Okej

Stéphanie

Reste med familjen
Gillade: Personal och service
L’emplacement n’est pas idéal
Bodde här 1 natt i april 2024
Svar från GM 16 apr. 2024
Dear Stéphanie, I am sorry to see that our location was not a perfect fit for your travel needs on this particular trip. We appreciate your business and hope to host you again should you need to return to the area. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

Danielle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was a bit hesitant about this property since it seemed so much lower in price than the other options, but we really enjoyed our stay! The biggest downfall was that it is located right next to the highway but the traffic noise didn't affect us at all. Property was very clean, great staff and the bed was so comfortable. You could walk to shopping but wasn't "close" and there were a few eating places within walking distance. We had a car and it was very easy to get around.
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Danielle, We are thrilled to hear that we provided you with a great stay. I am glad to hear you enjoyed our convenient location and pricing. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Melissa Cockerham, GM

8/10 Bra

Helene

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
J’adore près du port et de l’aéroport 👍
Bodde här 1 natt i april 2024
Svar från GM 15 apr. 2024
Dear Helene, Thanks for letting us know you enjoyed your visit and our convenient location. We appreciate your patronage! Best, Melissa Cockerham, GM

10/10 Fantastiskt

LILY

good
Bodde här 1 natt i april 2024
Svar från GM 14 apr. 2024
Dear LILY, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Kimberley

Gillade: Renlighet och personal och service
The check in was very fast. The check in staff was very friendly and helpful. Top notch! When I made the reservation I paid for 2 breakfasts. Told the staff in Bistro we had paid. After we checked out and left the property for a cruise I received another copy of the bill with charges for breakfast. Now having to try to get it straightened out.
Bodde här 1 natt i april 2024
Svar från GM 14 apr. 2024
Dear Kimberly, Thank you for the kind review. I am glad to hear that you found our staff to be a highlight of your stay. I am sorry about falling short with the breakfast bill. We hope to welcome you again soon! Sincerely, Melissa Cockerham, GM

6/10 Okej

Kenneth

Reste med sin partner
Gillade: Personal och service
This is an older hotel and it does show its age. Breakfast good value. We stayed here before a cruise, like many other people. Would stay here again.
Bodde här 3 nätter i april 2024
Svar från GM 11 apr. 2024
Dear Kenneth, It was our pleasure hosting you, and we appreciate you saying you would stay again. Thank you for your business and your review. We hope you come back for another cruise in the near future. Sincerely, Melissa Cockerham, GM

6/10 Okej

levardo

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
It’s a very nice hotel. My issue is that I’m paying for parking but still no security to protect the vehicles .
Bodde här 3 nätter i april 2024
Svar från GM 9 apr. 2024
Dear levardo, In the Fort Lauderdale area, parking is at a premium. We are glad to offer our guests one option without worrying about city limitations or towing. We appreciate your feedback and consider it as we continually monitor our guest offerings. Sincerely, Melissa Cockerham, GM

8/10 Bra

Shelley

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms that are facing the highway are subject to a lot of noise from the highway.
Bodde här 1 natt i mars 2024
Svar från GM 8 apr. 2024
Dear Shelley, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with other potential travelers and us. We hope you will consider a return trip for a flawless experience next time. Best, Melissa Cockerham, GM

6/10 Okej

Ronnie

Reste med familjen
Gillade: Personal och service
Was assigned a different type of room than booked. Killed a roach in the bathroom. Was ok for a one night stay while passing through.
Bodde här 1 natt i mars 2024
Svar från GM 8 apr. 2024
Dear Ronnie, We take any pest issues extremely seriously and go to great lengths to ensure our rooms do not contain pests of any kind. Not only do staff members perform thorough inspections when cleaning the rooms and anytime a guest reports a potential issue, but the hotel also contracts a third-party vendor for preventative pest control monthly. Additionally, random inspections are provided by the Health Department on a semi-annual basis to ensure pest control and overall cleanliness standards are maintained. I hope this has restored your faith in us. We appreciate your business and hope you'll choose us again. Sincerely, Melissa Cockerham, GM

8/10 Bra

Lynn, Courtice

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024

8/10 Bra

Charles

Bodde här 1 natt i april 2024
Svar från GM 26 apr. 2024
Dear Charles, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Melissa Cockerham, GM

2/10 Väldigt dåligt

Partha

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Terrible service. Overcharged our stay by $16.05 Canadian As per Expedia Contract our cost for one night stay included taxes should have been: $436.91 Canadian but actually charged $452.96 Free Shuttle was not provided from the airport to the hotel despite making phone calls . We paid $30.00 cab fare for the ride
Bodde här 1 natt i mars 2024
Svar från GM 7 apr. 2024
Dear Partha, Thank you for staying with us. We try to be as transparent as possible regarding our charges, so I'm very sorry that we let you down in this area. We appreciate your feedback and hope that you will reconsider a return visit. Sincerely, Melissa Cockerham, GM

6/10 Okej

RODNEY

Gillade: Renlighet och boendets skick och faciliteter
Front desk left us on hold 3 times, once I went down and she asked me what I wanted & I said I’d like you to pick up the phone that’s on hold, that’s me trying to call you while you stand here chatting.
Bodde här 2 nätter i april 2024
Svar från GM 8 apr. 2024
Dear RODNEY, I apologize for our lack of follow-through and assure you it was not our intent. We absolutely care about our guests, and the staff works very hard to try and make every customer happy. Unfortunately, sometimes our efforts fall short despite our best intentions. I am sorry we let you down, and I will review your comments with our team to foster improvement. We hope to better serve you on a future visit. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

Joan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från GM 7 apr. 2024
Dear Joan, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Melissa Cockerham, GM

6/10 Okej

Judith, Hanson

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Our room was clean and comfortable. Had a delicious breakfast with great service. Only drawback, one of two elevators out of service made it tough to ascend/descend especially when carrying luggage for a 2-week cruise.
Bodde här 1 natt i februari 2024
Svar från GM 6 apr. 2024
Dear Judith, We appreciate your business and your feedback. I apologize for the elevator issues that tarnished your opinion of our hotel. We always address those types of problems as quickly as possible, knowing it is essential to maintain a positive guest experience. We thank you for your compliments and hope you will return for a flawless stay in the future. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

William, Coaldale

Reste med sin partner
Gillade: Bekvämligheter
Location
Bodde här 2 nätter i april 2024
Svar från GM 5 apr. 2024
Dear William, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable, thanks in large part to our tremendous location. We appreciate your compliments and humbly request a return visit. Best, Melissa Cockerham, GM

10/10 Fantastiskt

Sean, Lindsay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från GM 8 apr. 2024
Dear Sean, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Melissa Cockerham, GM

8/10 Bra

Michael

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lisa

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A little bit of sketchy people at night when I was walking my dog.
Bodde här 1 natt i mars 2024
Svar från GM 5 apr. 2024
Dear Lisa, We appreciate your five-star review and recommendation. I'm delighted to know you enjoyed your stay overall. Please find a reason to revisit us soon. Best, Melissa Cockerham, GM

8/10 Bra

Destyn'ee

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Janis

Bodde här 1 natt i april 2024
Svar från GM 24 apr. 2024
Dear Janis, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Melissa Cockerham, GM

10/10 Fantastiskt

Sueann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was safe, quiet and in a good shopping area. The aroma was breath taking. I didn’t like that you had to pay for parking.
Bodde här 2 nätter i april 2024
Svar från GM 4 apr. 2024
Dear Sueann, I am thrilled our Four Points by Sheraton gave you a five-star experience while visiting Dania Beach. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Melissa Cockerham, GM