Exteriör

Recensioner av Super 8 by Wyndham Pompano Beach

2 out of 5
Super 8 by Wyndham Pompano Beach
2300 Ne 10th St, Pompano Beach, FL

Recensioner

4,8
10 - Fantastiskt i betyg. 17 av 377 recensioner" "
8 - Bra i betyg. 67 av 377 recensioner" "
6 - Okej i betyg. 74 av 377 recensioner" "
4 - Dåligt i betyg. 79 av 377 recensioner" "
2 - Väldigt dåligt i betyg. 140 av 377 recensioner" "

5,0/10

Renlighet

5,8/10

Personal och service

3,0/10

Bekvämligheter

4,2/10

Boendets skick och faciliteter

3,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Tomas

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet

2/10 Väldigt dåligt

Daniel

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Family vacation
Ett riktigt skitigt hotell i närområde till en flygplats, inget att rekommendera för en familj.
Bodde här 1 natt i december 2017

6/10 Okej

Inger, Malmö

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Allt ok. Liten pool. Kylskåpet frös maten!

6/10 Okej

Verifierad resenär

Fick vad man förväntade sej för pengarna,
Helt ok, mer åt det bra hållet än det dåliga...

6/10 Okej

Verifierad resenär

Gillade: Personal och service

4/10 Dåligt

Sofia

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Undvik super8
Äckligt, vidrigt, skumt område, mörkt och ruggigt. Vi var på roadtrip och inte kräsna gällade boende men detta var äckligt! skulle inte bo här igen. Undviker dessa truck-ställen som Super8.

2/10 Väldigt dåligt

Roxy

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Old and gross
Bodde här 1 natt i april 2024
Svar från Manager 15 apr. 2024
Hello Roxy, We're sorry to hear your experience didn't meet expectations. Your feedback is valuable in helping us improve our services for future guests. If there's anything further you'd like to share, please feel free to reach out to our management team.

2/10 Väldigt dåligt

TRACY

Reste med sin partner
This was not as advertised, the pool was closed, the bathroom was in a poor state, very noisy sitcom that was ineffective. Curtains hanging off the track, cigarette burns in the blanket. We didn’t stay for the full length of our booking due to the poor condition.
Bodde här 3 nätter i april 2024
Svar från Manager 15 apr. 2024
Hello TRACY, We regret to hear about your experience and appreciate your feedback. Please contact our management team directly to discuss your concerns in more detail. Your input helps us improve for future guests.

10/10 Fantastiskt

Johney

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to beach. Clean rooms and friendly staff.
Bodde här 1 natt i april 2024
Svar från Manager 7 apr. 2024
Hello Johney,We're thrilled to hear you enjoyed the proximity to the beach, as well as our clean rooms and friendly staff. Your positive feedback is greatly appreciated, and we hope to welcome you back for another wonderful stay in the future.

2/10 Väldigt dåligt

cus

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Manager 27 mars 2024
Hello cus, We're sorry to hear that your experience didn't meet expectations. We encourage you to reach out to us with any feedback you may have so we can address your concerns effectively. Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future.

2/10 Väldigt dåligt

Jessica

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Terribly dirty, smelled bad, odd front desk staff that made us uncomfortable, overpriced for a terrible experience.
Bodde här 1 natt i mars 2024
Svar från Manager 14 mars 2024
Hello Jessica, We apologize that your stay did not meet expectations. We appreciate your feedback and will address these concerns with our team for improvement. Thank you for bringing this to our attention.

2/10 Väldigt dåligt

Julie

Gillade inte: Renlighet och boendets skick och faciliteter
If you enjoy sharing your space with cockroaches, then this place will work for you! And, the room comes with broken pieces of glass on the carpet. For the amount of money that this room costs, I would suggest taking the time to travel 15 minutes down the road to a different hotel.
Bodde här 1 natt i mars 2024
Svar från Manager 14 mars 2024
Hello Julie, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Väldigt dåligt

Thomas

Place was disgusting and filthy
Bodde här 4 nätter i februari 2024
Svar från Manager 9 mars 2024
Hello Thomas,We value all feedback and will address this matter with our team. Your comments contribute to our continuous improvement efforts.

2/10 Väldigt dåligt

Neil

Bodde här 3 nätter i januari 2024
Svar från Manager 1 feb. 2024
Hello Neil, We apologize for any inconveniences you may have experienced during your stay. Please feel free to reach out to us directly so we can further address your concerns and ensure a better experience in the future.

2/10 Väldigt dåligt

Theresa

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room did not have a trash can. Blankets were stained. Bedspreads had holes and stains. Towels were old. No washcloths. Tile grout was loose. Smelled. No elevator so not ADA compliant. No breakfast although the website advertised breakfast included. Cleaning staff was friendly. Across the street from LA Fitness. Walking distance to ALDIs and a couple of unique restaurants.
Bodde här 3 nätter i januari 2024
Svar från Manager 17 jan. 2024
Hello Theresa,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. We will address the issues you mentioned with our housekeeping team to ensure improvements are made. We appreciate your kind words about our friendly cleaning staff and the convenient location of the hotel. We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.

2/10 Väldigt dåligt

Bridget

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
You go into the room and you smell stail smoking air you look at the
Bodde här 1 natt i januari 2024
Svar från Manager 17 jan. 2024
Hello Bridget,Thank you for your feedback regarding the odor in your room. We strive to provide a comfortable and clean environment for all our guests. We apologize for any inconvenience this may have caused. We encourage you to reach out to our management team directly so that they can address your concerns and find a suitable solution.

2/10 Väldigt dåligt

Melanie

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We didn’t end up needing this hotel and I expressed my concerns but did not hear anything back. Very disappointing. Would not recommend this hotel
Bodde här 1 natt i januari 2024
Svar från Manager 16 jan. 2024
Hello Melanie, We apologize for any inconvenience caused by our lack of response and understand your disappointment. We strive to provide timely and attentive service, and we apologize for falling short. We appreciate your feedback and will address this communication issue to ensure it doesn't happen in the future. Thank you for bringing this to our attention.

4/10 Dåligt

Vincent

Bodde här 1 natt i december 2023
Svar från Manager 17 dec. 2023
Hello Vincent,Thank you for choosing our hotel for your stay. We apologize if your experience did not meet your expectations. We would appreciate it if you could reach out to us directly so we can address any concerns you may have had during your stay. We value your feedback and hope to have the opportunity to provide a better experience in the future.

2/10 Väldigt dåligt

Natasha

Gillade inte: Renlighet och personal och service
Front desk said there would be a room for me but upon arrival I was informed they in fact did not have a room so I had to leave in the middle of the night
Bodde här 2 nätter i december 2023
Svar från Manager 13 dec. 2023
Hello Natasha, We apologize for any inconvenience you may have experienced during your stay. Our team works diligently to ensure accurate room availability information, but occasionally unforeseen circumstances arise. We understand how frustrating this situation must have been and we apologize for any inconvenience caused. If you have any further feedback or concerns, please contact our management team directly.

2/10 Väldigt dåligt

Peter

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Awful
Almost better to sleep in our car.
Bodde här 1 natt i december 2023
Svar från Manager 6 dec. 2023
Hello Peter, Thank you for sharing your feedback with us. We regret to hear that your experience fell short of your expectations. We appreciate your perspective and apologize for any inconvenience caused during your stay. Should you have any further concerns, please reach out to our management team directly.

2/10 Väldigt dåligt

Rosa

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Manager 19 nov. 2023
Hello Rosa,We're sorry to hear about your recent experience at our hotel. We strive to provide the best service possible and apologize if we fell short of your expectations. Your feedback is valuable to us and has been shared with our team for improvement. We appreciate you bringing these issues to our attention and hope you will give us another chance in the future.

2/10 Väldigt dåligt

Kelly

Rooms smelled I stayed one night only had nowhere to go so short notice got no sleep the were supposed to only charge me for the one night but took the whole two nights out … bed bugs itchy no sleep worst stay ever switched rooms to even worse conditions disgusting
Bodde här 2 nätter i oktober 2023
Svar från Manager 24 okt. 2023
Hello Kelly ,Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Väldigt dåligt

janice

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
THERE WERE LITERALLY ROACHES IN THE ROOM - FILTY PLACE!
Bodde här 3 nätter i oktober 2023
Svar från Manager 19 okt. 2023
Hello janice ,We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

2/10 Väldigt dåligt

Jean

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I HAD to stay one night there, because I have arrived at midnight, and couldn't find any other place to go in the area. Dirt bedsheets and pillow cases, carpet dirty as hell (kept my shoes on all the time), tub dirty as hell, and a continuous leak in the shower head (sounded like someone having a bath all the time). The man in the front desk was very nice and tried to help, but I couldn't keep my family there any minute further than the next morning, very early. A very disgusting experience, and a great disappointmen at all. I almost shorted my trip and came back home, I mean, thos hotel bad conditions almost ruined my whole weekend, because they couldn't meet an average level at least. I will never go back to this specific place, and will everyone know about this if I can. Tried to get a refund, but there was no manager there. Left my phone number and haven't heard anything from them since then. I WANT MY REFUND!!
Bodde här 2 nätter i oktober 2023
Svar från Manager 11 okt. 2023
Hello Jean ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 Väldigt dåligt

Robert

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nasty
The guy that check us in had a really horrible attitude the knobs to the sink was broken it smelled really bad
Bodde här 1 natt i juli 2023
Svar från Manager 28 juli 2023
Hello Robert, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

2/10 Väldigt dåligt

ALEX, HOMOSASSA

Reste i grupp
Gillade inte: Personal och service och bekvämligheter
This property should have been shut down years ago. NO maintaince and A NON SMOKING room with burn hole in the bedspread blanket and sheets,Burn stains on tub and toilet paper holder ready to fall off the wall, We were told a breakfast was provided, ONLY COFFEE, Wyndham should drop this hotel as it gives the company a bad name. We were very disappointed with our CHoice to pick WYNDHAM . This Super 8 is SUPER BAD!!!!
Bodde här 1 natt i april 2023
Svar från Manager 28 apr. 2023
Hello ALEX,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

2/10 Väldigt dåligt

Joyce

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Keep Looking
This was the most awful, filithy hotel, and Wyndham should be ashamed of even having this hotel on the market.
Broken
Stains on the rugs. Was like this all over
Rug stains
Broken luggage rack
Bodde här 3 nätter i februari 2023
Svar från Manager 27 apr. 2023
Hello Joyce, It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Through guest feedback like yours, we are better able to address such issues quickly and thus improve the guest experience for future visitors and for your own future visits.

4/10 Dåligt

Rodney

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i april 2023
Svar från Manager 19 apr. 2023
Hello Rodney,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 Väldigt dåligt

Estive

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2023
Svar från Manager 6 apr. 2023
Hello Estive, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Väldigt dåligt

Jianqiu

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dirty, blocked toilet, no breakfast as agreed...
Bodde här 1 natt i mars 2023
Svar från Manager 4 apr. 2023
Hello Jianqiu, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

2/10 Väldigt dåligt

Aylissa

Bodde här 1 natt i mars 2023
Svar från Manager 28 mars 2023
Hello Aylissa, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 Väldigt dåligt

Michael

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Sleep in your rental car
This is a property that is at a crossroad! Major renovation or total tear down?
Bodde här 1 natt i mars 2023
Svar från Manager 26 mars 2023
Hello Michael,Thank you for sharing your experience. We truly appreciate the insight regarding our property as well as our renovation. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Dåligt

Michael

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing
Hotel very run down — although advertised, breakfast was not provided
Bodde här 1 natt i mars 2023
Svar från Manager 26 mars 2023
Hello Michael,It means so much to have earned your business. We appreciate the feedback regarding our breakfast. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

4/10 Dåligt

Andre

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Dit hotel was heel erg gedateerd. Alles was erg oud en slecht onderhouden. De badkamer was vies en oud. En de kamers waren verre van schoon. We vonden nog een plastic vork en een bonnetje van de Mac op de grond naast het bed.
Svar från Manager 13 mars 2023
Hello Andre,We appreciate that you've taken the time to share with us regarding our bed. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

2/10 Väldigt dåligt

Sharon

Bodde här 1 natt i mars 2023
Svar från Manager 13 mars 2023
Hello Sharon,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

2/10 Väldigt dåligt

Leah

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Looks nothing like the picture appears like in a horror movie and not one guest in the whole place… looks abandoned!
Bodde här 1 natt i mars 2023
Svar från Manager 12 mars 2023
Hello Leah,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

4/10 Dåligt

Glenn

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
Unpleasant experience start to finish. Thank God I was only there 1 night.
Bodde här 1 natt i februari 2023
Svar från Manager 28 okt. 2023
Hello Glenn,We're sorry to hear about your disappointing stay. Please share more details so we can address your concerns promptly.

6/10 Okej

Neil

Gillade inte: Renlighet och boendets skick och faciliteter
Don’t stay here
The room had broken towel bar the shower door would not shut had to use the keycard to close the door the toilet was too low to the floor. This motel needs a complete overhaul
Bodde här 1 natt i februari 2023
Svar från Manager 13 feb. 2023
Hello Neil, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

2/10 Väldigt dåligt

Maria

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Manager 8 jan. 2023
Hello Maria,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 Bra

Malgorzata

Bodde här 2 nätter i december 2022
Svar från Manager 30 dec. 2022
Hello Malgorzata,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 Dåligt

Guy

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Don’t waste you money
Very poorly maintained hotel
Bodde här 1 natt i juni 2022
Svar från Manager 30 juni 2022
Hello Guy, Thank you for sharing your experience with us. We appreciate the input referring to our hotel. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

2/10 Väldigt dåligt

Latoya

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Run…. Sleep in your car
Upon arriving the the hotel looked so run down compared to the hotels around. Upon entering it reeked of that filthy cigarette smell but the website said none smoking. Checked in with the most unfriendly security person when my mind said turn around but I couldn’t get a refund so I had no choice. Once I entered the room I was afraid to take my things out my suitcase. I started checking for roaches and bed bugs immediately. The bathroom was was so nasty they toilet seat look like it hadn’t been changed in years…. Ugh!!!! The towels were even discolored luckily I had my own. There was holes in the wall the covers had cigarette burn holes. I wish I could have gotten my money back or a credit to go somewhere else. I will never book anything affiliated with WYNDAM again
Bodde här 1 natt i maj 2022
Svar från Manager 13 juni 2022
Hello Latoya,I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which results in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

2/10 Väldigt dåligt

Claude

Bodde här 2 nätter i maj 2022
Svar från Manager 26 maj 2022
Hello Claude, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

10/10 Fantastiskt

Douglas

Bodde här 1 natt i maj 2022
Svar från Manager 7 aug. 2022
Hello Douglas, We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

2/10 Väldigt dåligt

Marie

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely the worst place I’ve experienced. Couldn’t even stay there due to the room being unsafe aside from filthy dirty. Smoke alarm was sitting on the dresser.
Bodde här 2 nätter i mars 2022
Svar från Manager 23 mars 2022
Hello Marie, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

2/10 Väldigt dåligt

Beatriz, St cloud

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The staff was very nice very helpful but they hotel it was horrible it was dirty it was old my seats had holes of cigarettes burns the toilet move every time they use it down it was disgusting I had no the choice by spend the night in there is a shamed and management is not doing anything to make that place better and I pay $180 for something that is not even worth 20
Bodde här 1 natt i mars 2022
Svar från Manager 23 mars 2022
Hello Beatriz,Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.

2/10 Väldigt dåligt

Brian

Bodde här 1 natt i mars 2022
Svar från Manager 12 mars 2022
Hello Brian, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

2/10 Väldigt dåligt

Jerome

Reste i grupp
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Stay some place else
The worst hotel I have ever stay at. Dirty and disgusting. When I ask to have the room serviced, maid roll her eyes and said she would but when I return the room was untouched. Stay some place else!!!
Bodde här 4 nätter i februari 2022
Svar från Manager 1 mars 2022
Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

2/10 Väldigt dåligt

Verifierad resenär

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Dirty
Dirty. Moved rooms two times. Pee on the carpet and rubber gloves left in the room. Moves rooms and that one had cigarette holes in bedsheets and whole room smelled like smoke even though it said no smoking. So tired didn’t ask for another meal but would not recommend this hotel. And I’m not picky
Bodde här 1 natt i februari 2022
Svar från Manager 27 feb. 2022
I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.

2/10 Väldigt dåligt

Michelle

Reste i grupp
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
I have never been in such an atrociously disgusting hotel in my life. The ceilings were caving in, the carpets looked like they were uncleaned murder scenes, the bedding had burn holes, stains, they were clearly not changed, there was bad food still in bags, and hair stuck to sticky remnants never cleaned in the mini-fridge, I can't even go on describing the filth there. They showed us another room which was dirtier than the first, and the mgr just closed the door without even walking in. It was like taking a tour of American Horror Story. Of course, we DID NOT stay there. We got out fast.
Bodde här 1 natt i februari 2022
Svar från Manager 23 feb. 2022
Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. New rules have come to pass because of the Covid 19 restrictions and limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.