Exteriör

Recensioner av TownePlace Suites by Marriott Fort Lauderdale Weston

2.5 out of 5
TownePlace Suites by Marriott Fort Lauderdale Weston
1545 Three Village Road, Weston, FL

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 381 av 742 recensioner" "
8 - Bra i betyg. 224 av 742 recensioner" "
6 - Okej i betyg. 83 av 742 recensioner" "
4 - Dåligt i betyg. 28 av 742 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 742 recensioner" "

8,6/10

Renlighet

8,6/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

8/10 Bra

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra frukost.
Bra hotel, prisvärt. Nära till BB&T arenan om man skall gå på konsert och hockey. Nära även till Sawgrass Mils. Inget lullull. Bra frukost.
Bodde här 1 natt i februari 2018
Svar från Myriane Gonzalez 9 apr. 2018
Johan! We are glad that your stay was great and that you have found us conveniently located close to all the places you wanted to visit. We hope to see you soon. Best Regards

6/10 Okej

Hakan

Gillade: Renlighet
Bodde här 2 nätter i januari 2018

8/10 Bra

Håkan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ett bra hotell med bara två våningar, grönt område
Var bara där en natt men allt var pk. Ligger i Weston. Nära till stora köpcentret i Saw Grass Mill. Inte så många minuter till flygplatsen i Ft Lauderdale. Ca 1 timme till Miami.

10/10 Fantastiskt

Fredrika, Strömsund

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mycket bra
Riktigt bra hotell.

10/10 Fantastiskt

Paul

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
rooms were a good size with nice longer stay options (fridge, cooking, counter, utensils). breakfast area was a bit small and crowded in the morning. great location close to shopping and dining.
Bodde här 1 natt i april 2024

4/10 Dåligt

Daniel, Saint-Basile-le-Grand

Reste med sin partner
Gillade inte: Renlighet och boendets skick och faciliteter
A notre arrivée à la chambre, tout était sale, ne çroyez pas les commentaires qui cotent cet endroit comme un « 10 » car ce sont de faux commentaires. L’odeur était mauvaise, les tapis sales autant dans les corridors que dans la chambre, des insectes morts sur le plancher de la chambre, coulisses sur la cuisinière. Cet hôtel est franchement du pour être rénové à la grandeur. Piscine avec chaises défoncées. L’employé a dû venir avec nous à la chambre, car elle nous croyait pas; elle a rapidement accepté de nous changer de chambre, mais guère mieux!!! A fuir.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice stay after a little difficulty in finding it.
Bodde här 1 natt i april 2024
Svar från Patrick B. 25 apr. 2024
Dear Silena,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

8/10 Bra

Travis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 3 nätter i april 2024
Svar från Patrick B. 25 apr. 2024
Dear Travis,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Fantastiskt

Luis

Bodde här 4 nätter i januari 2024

8/10 Bra

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Patrick B. 25 apr. 2024
Dear Richard,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Fantastiskt

Marlon R

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a good time and everything was nice.
Bodde här 2 nätter i april 2024
Svar från Patrick B 10 apr. 2024
Dear Marlon R, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 Bra

Monica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff were so kind and helpful
Bodde här 2 nätter i mars 2024
Svar från Patrick B 10 apr. 2024
Dear Monica, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services, and Housekeeping Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

James

Bodde här 1 natt i april 2024

8/10 Bra

Felix

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena ubicación.
Bodde här 2 nätter i april 2024
Svar från Patrick B 10 apr. 2024
Dear Felix, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services, and Housekeeping Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

8/10 Bra

Rushena

Reste i grupp
Gillade: Bekvämligheter och boendets skick och faciliteter
Front desk staff were very helpful and pleasant. Would recommend the property and stay there again.
Bodde här 14 nätter i mars 2024
Svar från Patrick B 3 apr. 2024
Dear Rushena, On behalf of the entire Team, thank you for staying with us. We are thrilled to hear you enjoyed our very cordial and extremely helpful staff and clean rooms. We hope to welcome you again soon. Sincerely,

6/10 Okej

Daniel

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Great place for an extended stay, near Sawgrass Mills Mall and Cleveland Clinic. Besides the excellent location, staff was very helpful, nice (if not great) hot breakfast is included, and rooms are spacious and very well equipped. My review is not better for just one reason: cleanliness. The room had a very strange and strong smell. We reported it, and (at our suggestion) an ozone machine was used. However, while it subsided a bit, it was there for our whole stay. Housekeeping was erratic: while the hotel policy states that it is done every other day, maybe two or three days passed without it being done, until we specifically wrote the front desk to request it. Overall, not a bad experience, specially considering the price, and the fact that it has a very usable kitchen.
Bodde här 14 nätter i mars 2024
Svar från Patrick B 3 apr. 2024
Hello Daniel,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

10/10 Fantastiskt

Sherryl

Bodde här 1 natt i mars 2024
Svar från Patrick B. 25 apr. 2024
Dear Brian,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Fantastiskt

Paul

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and the staff was amazing!
Bodde här 1 natt i mars 2024
Svar från Patrick B 29 mars 2024
Dear Paul,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

4/10 Dåligt

pam

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The room smelled like cigarette smoke, the a/c was so loud when turning on and off - didn't sleep at all. Very old. Needs to be completely remodeled. Staff checking in very nice - this morning when checking out didn't ask how stay was. Oh and pillows were flat. For almost $200.00 for 1 night extremely disappointed.
Bodde här 1 natt i mars 2024
Svar från Patrick B. 19 mars 2024
Hello Pam,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

10/10 Fantastiskt

Linda

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Allways welcoming
Bodde här 2 nätter i mars 2024
Svar från Patrick B. 19 mars 2024
Dear Linda,On behalf of the entire hotel team, we want to thank you for choosing us. We appreciate you taking the time to post a review. We are happy to hear you enjoyed your stay.. We look forward to welcoming you back soon. Sincerely,

10/10 Fantastiskt

dorothy

Bodde här 1 natt i mars 2024
Svar från Patrick B. 29 mars 2024
Dear Dorothy,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

2/10 Väldigt dåligt

Erik

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I showed up and no one was at the front desk to check in. Some guy finally walked out of the back closet and acted like i just woke him up from a nap. I was asking questions and he just was mumbling and acting annoyed. My room smelled absolutely horrible and was not in good condition. It smelled like an old stinky house and my bed was not comfortable. Would not stay there ever again
Bodde här 1 natt i mars 2024
Svar från Patrick B 5 mars 2024
Hello Erik,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

10/10 Fantastiskt

Maureen

Bodde här 1 natt i mars 2024
Svar från Patrick B. 29 mars 2024
Dear Maureen,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Fantastiskt

Capucine

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the full kitchen, it was perfect for my stay while visiting the doctors at nearby Cleveland Clinic which is located just three minutes away.
Bodde här 4 nätter i februari 2024
Svar från Patrick B 4 mars 2024
Dear Capucine,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

8/10 Bra

Jordana

Reste med familjen
Gillade: Personal och service
The location is perfect to visit the hospital
Bodde här 1 natt i februari 2024
Svar från Patrick B. 23 feb. 2024
Dear Jordana,On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.

10/10 Fantastiskt

Louis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed our stay there as you see. The property was clean, our rooms were excellent and if we ever come back we will stay there again, very satisfied with everything. Louis Allen
Bodde här 9 nätter i februari 2024
Svar från Patrick B. 20 feb. 2024
Dear Louis, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services, and Housekeeping Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient to walkable shopping center and restaurants. Easy check in
Bodde här 1 natt i februari 2024
Svar från Patrick B. 8 feb. 2024
Dear Andrew, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!. We hope to welcome you again soon.Sincerely,

10/10 Fantastiskt

Ratvida

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Family stay with young kids. Clean property and friendly staff. A Would definitely book there again.
Bodde här 3 nätter i januari 2024
Svar från Patrick B. 8 feb. 2024
Dear Ratvida, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!. We hope to welcome you again soon.Sincerely,

8/10 Bra

Venus

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Patrick B 23 jan. 2024
Dear Venus,Thank you for staying with us at the TownePlace Suites Weston and for taking the time to share about your experience. We hope to welcome you again soon. Sincerely

4/10 Dåligt

Isabel

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Patrick B 23 jan. 2024
Hello Isabel,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

10/10 Fantastiskt

Renato Vicente

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Patrick B 9 jan. 2024
Hello Renato,Thank you for taking the time to post a review regarding your experience.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Fort Lauderdale Weston.Regards

2/10 Väldigt dåligt

Russell

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Hotel was disgusting. Smelled awful.
Bodde här 1 natt i december 2023
Svar från Patrick B 9 jan. 2024
Hello Russell,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

10/10 Fantastiskt

Kimberly D

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable rooms. Friendly knowledgeable staff
Bodde här 1 natt i december 2023
Svar från Patrick B 9 jan. 2024
Hello Kimberly D,Thank you for taking the time to post a review regarding your experience.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Fort Lauderdale Weston.Regards

6/10 Okej

Marc

Reste med familj och småbarn
Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Check in was seamless... The layout of the two bedroom is perfect small family that needs a place for a few days. Came stacked with utensils, large refrigerator, toaster microwave dishwasher.... everything you need to cater for the most demanding family. Large flat screen in. Each room and in the sitting room... When we entered however, the room even though it looked clean, the room was smelly....possibly a pet may have urinated on the carpet and it was cleared and didn't get to dry properly... So the entire room smelled of urine . The shower drain was plugged up and no plunger in site to attempt to clear. It's a challenge to get housekeeping to get fresh wash cloth...had to do multiple trips to the front desk. Even though checkout is 12noon ...the keys Stopped working from 11:50am...and you need the keys to get through the entrance to the block....spoke to the rep at the front desk...they say there's no specific time ..when the key stops working...it may be a little after twelve or before twelve.... All in all ....property has great potential..but quality control is lacking.
Bodde här 3 nätter i december 2023
Svar från Patrick B. 9 jan. 2024
Hello Marc,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

2/10 Väldigt dåligt

Marina

Reste med familjen
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
I was there for 12day and not once my room was clean even though I told them and my sheets was changed once all that money I spent it not acceptable and I would not recommend them . Ps house keeping needs to get it together
Bodde här 12 nätter i december 2023
Svar från Rashel Davy 28 dec. 2023
Dear Marina ,Thank you for choosing us and for taking the time to post a review. We recognize your time is valuable and appreciate the feedback you have provided. Please accept our most sincere apology for the issues experienced. Rest assured, your feedback has been shared with the Guest Services and Housekeeping Leadership Team, to ensure this issue has been corrected moving forward. I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Rashel DavyGeneral ManagerTownePlace Suites Fort Lauderdale Weston

6/10 Okej

Maria

Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Patrick Bewley 28 dec. 2023
Hello Maria,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and improve for your next stay.

10/10 Fantastiskt

Richard

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close by Cleveland Clinic. Full kitchen. Grocery across the street, plenty of places to eat close by as well. Morning breakfast well stocked, fresh and hot food as well as refrigerated yougarts milk orange juice etc. I have no complaints, it's a 2 star hotel that is good. I would come back here!
Bodde här 2 nätter i december 2023
Svar från Patrick Bewley 28 dec. 2023
Dear Richard, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services and Breakfast Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

Linda

Bodde här 5 nätter i december 2023
Svar från Patrick B 23 jan. 2024
Dear Linda,Thank you for staying with us at the TownePlace Suites Weston and for taking the time to share about your experience. We hope to welcome you again soon. Sincerely

10/10 Fantastiskt

CHRISTIE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Hotel has been renovated and is modern, clean and comfortable as well as in a great location next door to the Weston town center. The staff are superb and welcoming, ready to assist in any way. My only wish would be for a few more pieces of equipment in the gym.
Bodde här 7 nätter i december 2023
Svar från Patrick Bewley 28 dec. 2023
Dear Christie, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services and Breakfast Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

alan

I like everything.
Bodde här 2 nätter i december 2023
Svar från Rashel Davy 28 dec. 2023
Dear Alan, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services and Breakfast Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

EDSON

Bodde här 1 natt i december 2023
Svar från Patrick B 9 jan. 2024
Hello Edson,Thank you for taking the time to post a review regarding your experience.On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the TownePlace Suites Fort Lauderdale Weston.Regards

10/10 Fantastiskt

Linda

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed will stay again
Svar från Patrick B. 8 feb. 2024
Dear Linda, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!. We hope to welcome you again soon.Sincerely,

8/10 Bra

Ivan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
good location close to Weston town center with good restaurants. Good breakfast.
Bodde här 1 natt i december 2023
Svar från Patrick B 6 dec. 2023
Dear Ivan, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services and Breakfast Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

Gordon

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superb service
Nothing was too much trouble for the staff at the hotel to cater for the needs of my disability. Room was clean and comfortable Bathroom was fitted with aids I required. Hotel was handy for town centre. All round first class service We arrived very early for checking in and were allowed access to room immediately. On check out we were allowed to keep room 4 hours after official check out Superb service
Bodde här 4 nätter i november 2023
Svar från Patrick B 6 dec. 2023
Dear Gordon, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services and Housekeeping Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,

6/10 Okej

David

Gillade inte: Renlighet
location
Bodde här 5 nätter i november 2023
Svar från Patrick B 6 dec. 2023
Dear David, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services Team Leaders. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

10/10 Fantastiskt

Tiffany

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly service and clean rooms.
Bodde här 1 natt i november 2023
Svar från Patrick B 6 dec. 2023
Dear Tiffany, On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Guest Services and Housekeeping Team Leaders, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Sincerely,

2/10 Väldigt dåligt

Tanya

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Upon arriving we headed to the front desk to encounter a group of about 290 people having a pizza party, been loud and obnoxious. The check-in process was quick, and we headed to our room. Once inside the room the smell of damp in the air was strong, I took my shoes off to find out the carpet was completely wet. They have shampooed the carpet but did not let it dry. Went back to the lobby to complained about the co ditiones of the room to find out that they had nothing else available. We left to another hotel.
Bodde här 1 natt i november 2023
Svar från Patrick B 21 nov. 2023
Hello Tanya,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,

10/10 Fantastiskt

Darlene

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
We were so pleased with our accommodations. We were here to see a patient at Cleveland Clinic. We were only 3 min. away! The suite was very comfortable, and we were able to bring our dog.
Bodde här 2 nätter i november 2023
Svar från Patrick B. 21 nov. 2023
Dear Darlene, On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leaders of the Guest Services Department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Regards,

10/10 Fantastiskt

Marcel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gut ausgestattete Zimmer, sehr sichere Umgebung, Personal sehr freundlich und hilfsbereit, Supermarkt und TownCenter mit vielen Restaurants sind auf der anderen Straßenseite
Svar från Patrick B 21 nov. 2023
Dear Marcel, On behalf of the entire hotel team, I want to thank you for sharing about recent stay with us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the leaders of the Guest Services Department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Regards,

8/10 Bra

TAKURO

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel staff is helpful and friendly, the rooms are well appointed, and there is a supermarket conveniently located near the hotel. My only disappointment is that the hallways and rooms are covered in paint? Air freshener? The only regret is that the corridors and rooms smelled strongly of paint or air freshener.
Bodde här 2 nätter i november 2023
Svar från Patrick B 10 nov. 2023
Hello Amy,Thank you for providing your honest feedback; I have shared your feedback with the hotel leadership so we can identify and resolve the issue immediately.Regards,Patrick B.