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Recensioner av Holiday Inn Express Fort St John, an IHG Hotel

2.5 out of 5
Holiday Inn Express Fort St John, an IHG Hotel
9504 Alaska Road, Fort St. John, BC

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 114 av 211 recensioner" "
8 - Bra i betyg. 75 av 211 recensioner" "
6 - Okej i betyg. 6 av 211 recensioner" "
4 - Dåligt i betyg. 12 av 211 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 211 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

James A

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Towing a 30' trailer with my truck presents a challenge when it comes to parking. This location had everything I needed within walking distance and parking was a breeze.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Lisa, Dawson Creek

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Decent hotel. Would stay again
Bodde här 1 natt i mars 2024
Svar från Mikhail 18 mars 2024
Hello Lisa,Thank you for your recent stay at our Holiday Inn Express fort St. John and for taking the time to rate your stay. We're delighted to hear that your stay was overall a good one.We look forward to welcoming you again in the future!Sincerely,

8/10 Bra

Jessica

Reste med familj och småbarn, Affärsresenär
Gillade: Boendets skick och faciliteter
Gillade inte: Renlighet och personal och service
The hotel itself is a nice building, the pool is excellent for families, nice hot tub, nice pool with a fun water slide. Our room was perfect for our family, the only downfall is the room was pretty dirty. I had went down to the front desk and told them what was dirty and asked if it could be cleaned the next day, we were told yes, but during our 3 day stay the room wasn’t cleaned. On the walls there was something like pasta sauce of some kind or orange stuff on the walls and it never got cleaned. Ledges and the bathroom were fairly dirty still. The room itself was nice but it was dirty. Next time we’ll probably stay at a different hotel that is clean.
Bodde här 3 nätter i mars 2024
Svar från Mikhail 18 mars 2024
Hello Jessica,Thank you for your recent stay at our Holiday Inn Express Fort St. John and for your detailed feedback. I'm sorry to hear about your poor experience at our hotel. Please feel free to reach out to us directly if you would like to discuss your stay further.Sincerely,

8/10 Bra

Roberta

Bodde här 2 nätter i februari 2024
Svar från Mikhail 1 apr. 2024
Hello Roberta,Thank you for your recent stay at our Holiday Inn Express and for taking the time to rate your stay. We're happy to see that your stay was overall a good one. We look forward to welcoming you again in the future!Sincerely,

10/10 Fantastiskt

Youngjin, Langley

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Mikhail 5 feb. 2024
Dear Youngjin,Thank you for taking the time to rate your recent stay at our Holiday Inn Express Fort St. John. We look forward to welcoming you again in the future!Sincerely,

8/10 Bra

Kristine

Bodde här 2 nätter i december 2023
Svar från Mikhail 3 jan. 2024
Hello Kristine,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're happy to see that your stay was overall a good one. We look forward to your future stays with us!Sincerely,

8/10 Bra

Cindy

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very quiet room :)
Bodde här 2 nätter i december 2023
Svar från Mikhail 3 jan. 2024
Hello Cindy,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're delighted to see that your stay was overall a good one and you liked your quiet room. If you have any further feedback please don't hesitate to contact us directly.Yours in Hospitality,

8/10 Bra

Bob

Very good stay. Television is not good for selection or rental options
Bodde här 2 nätter i december 2023
Svar från Mikhail 5 dec. 2023
Hello Bob,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're happy to hear that your stay was overall a good one. As for the TV package, we will look into upgrading it at some point in the future to be able to offer rental options and a better set of channels. Please don't hesitate to contact us directly if you have any further feedback. We look forward to welcoming you again!Sincerely,

8/10 Bra

Sandra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i oktober 2023
Svar från Mikhail 5 dec. 2023
Hello Sandra,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're happy to hear that your stay was overall a good one. Please don't hesitate to contact us directly if you have any further feedback. We look forward to welcoming you again!Sincerely,

8/10 Bra

Donnie

Affärsresenär
Some good restaurants within walking distance.
Bodde här 1 natt i oktober 2023
Svar från Mikhail 23 okt. 2023
Hello Donnie,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're delighted to hear that your stay was overall a good one and you liked the location of the property. We look forward to welcoming you again in the future!Sincerely,

10/10 Fantastiskt

Pamela

Affärsresenär, Reste med sin partner
Gillade: Renlighet
The customer service is beyond excellent! Very impressed as you dont get that kind of service anywhere anymore. Great job!
Bodde här 1 natt i oktober 2023
Svar från Mikhail 14 okt. 2023
Hello Pamela,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're delighted to hear that you enjoyed your stay at our hotel.We look forward to welcoming you again in the future!Sincerely,

8/10 Bra

Darwyn

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My stay was great, and the hotel employees were awesome!
Bodde här 3 nätter i augusti 2023
Svar från Mikhail 3 sep. 2023
Hello Darwyn,Thank you for taking the time to write this review. We're delighted to hear that your recent stay at our Holiday Inn Express Fort St. John was great.We look forward to welcoming you again in the future.Sincerely,

8/10 Bra

Paula Dawn

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
We have nice and easy stay in this hotel. The room was neat and clean, staff were friendly and the breakfast was good. It was also very convenient for shopping because of the proximity of the stores surrounding the area.
Bodde här 2 nätter i augusti 2023
Svar från Mikhail 28 aug. 2023
Dear Paula Dawn,Thank you for taking the time to tell us about your recent stay at our Holiday Inn Express Fort St. John. We're delighted to hear that you liked our neat and clean rooms, delicious breakfast and convenient location.We look forward to welcoming you again in the future.Sincerely,

10/10 Fantastiskt

Youngmin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very kind receptionist.
Bodde här 2 nätter i augusti 2023
Svar från Mikhail 28 aug. 2023
Dear Youngmin,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're happy to hear that you liked dealing with our staff.We look forward to welcoming you again in the future.Sincerely,

8/10 Bra

Darci

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, room was large enough for 5 and the breakfast had a good variety
Bodde här 1 natt i augusti 2023
Svar från Mikhail 28 aug. 2023
Hello Darci,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're delighted to hear that you liked our large clean rooms and delicious breakfast.We look forward to welcoming you again in the future.Sincerely,

10/10 Fantastiskt

Nader

Bodde här 1 natt i juli 2023
Svar från Mikhail 17 aug. 2023
Hello Nader,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're delighted to see that you had a perfect stay. We look forward to welcoming you again in the future!Sincerely,

10/10 Fantastiskt

gary, kamloops

Bodde här 1 natt i juli 2023
Svar från Mikhail 11 aug. 2023
Hello Gary,Thank you for taking the time to rate your stay at our Holiday Inn Express Fort St. John. We're delighted to see that your stay was a great one. We look forward to welcoming you again in the future!Sincerely,

10/10 Fantastiskt

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to a place to eat
Bodde här 1 natt i juni 2023
Svar från Mikhail 3 juli 2023
Hello Gary,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're happy to hear that you liked the hotel location among other things.We look forward to welcoming you again!Sincerely,

10/10 Fantastiskt

Ivan, Grande Prairie

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean, comfortable, friendly staff, clean pool and hot tub, and best continental breakfast I’ve had in a while. Definitely will be staying here again!
Bodde här 1 natt i juni 2023
Svar från Mikhail 26 juni 2023
Hello Ivan,Thank you for taking the time to rate your recent stay at our Holiday Inn Express Fort St. John. We're delighted to hear that you enjoyed our clean and comfortable rooms, friendly staff, and our complimentary full hot and cold buffet breakfast.We look forward to welcoming you again!Sincerely,

8/10 Bra

Dion

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Mikhail 26 juni 2023
Hello Dion,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're happy to see that your stay was overall a good one. We look forward to welcoming you again!Sincerely,

10/10 Fantastiskt

Debra

Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Theresa

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
I was on a “staycation” with my grandchildren, which I often do. Before booking the hotel, I went inside to ensure the pool, water slide & hot tub were operating. The desk clerk assured me they were. We quickly checked in; put our swimsuits on only to find the pool freezing cold & the hot tub not operating. The manager said it was a communication error as the hot tub hadn’t been working for weeks. On the plus side, they assured me they would refund my room charge for the night however, this meant changing, packing up & moving to Homes2Go, where everything was working. Additionally, I didn’t say anything but the holiday inn is also now looking very “tired”; super dark & the pool area was not clean
Bodde här 1 natt i maj 2023
Svar från General Manager 25 maj 2023
Hello Theresa,Thank you for taking the time to write a detailed review about your experience at our Holiday Inn Express Fort St. John. We have done all we could to rectify the issue with the hot tub by offering to cancel your reservation after you checked in and used our facilities, and offering a full refund so that you and your family could find a place more suited for your needs. We are happy to hear that you were able to find such a place. We appreciate your feedback as it will help us to improve our service.Sincerely,

10/10 Fantastiskt

Sandra

Bodde här 1 natt i maj 2023
Svar från Mikhail 26 juni 2023
Dear Sandra,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We're delighted to see that you had a perfect stay at our hotel.We look forward to welcoming you again!Sincerely,

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2023
Svar från General Manager 6 maj 2023
Hello James,Thank you for your recent stay at our Holiday Inn Express Fort St. John and for your feedback. We're delighted to hear that your stay was perfect.We look forward to welcoming you again in the future!Yours in Hospitality,

2/10 Väldigt dåligt

Pamela

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The staff on duty was extremely rude when we checked in. I didnt get the room i reserved and when i asked him to change it he said sure no problem but proceeded to put us in an identical but dirty room. Things were broken in the bathroom and every time we tried to communicate with him at the desk he wouldnt come out of the office. Very bad customer service. We wont recommend nor stay here again.
Svar från General Manager 6 maj 2023
Hello Pamela,Thank you for your recent stay at our Holiday Inn Express Fort St. John. We are sorry to see that we didn't meet your expectations this time. Thank you for your feedback and please do not hesitate to reach out directly if you would like to discuss this further. I'd be happy to collect more details regarding your stay and find a way to make up for the inconvenience.Sincerely,

10/10 Fantastiskt

Draya

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Mikhail 23 mars 2023
Hello Draya,Thank you for taking the time to rate your recent stay at our Holiday Inn Express Fort St. John. We're delighted to see that your stay was perfect. We look forward to welcoming you again in the future!Yours in Hospitality,

8/10 Bra

Ernest

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just a little bit noisy I can hear loud trucks throughout the night
Bodde här 1 natt i februari 2023
Svar från Mikhail 23 mars 2023
Hello Ernest,Thank you for your recent stay at our Holiday Inn Express Fort St. john and for your honest feedback. We're happy to hear that your stay was overall a good one.We look forward to welcoming you again in the future.Sincerely,

4/10 Dåligt

Claudel Landry

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i februari 2023
Svar från Mikhail 23 mars 2023
Hello Claudel,Thank you for taking the time to rate your recent stay at our Holiday Inn Express Fort St. John. Please feel free to reach out to us directly if you have any further feedback.Sincerely,

10/10 Fantastiskt

Kaylynn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean and nice
Bodde här 1 natt i december 2022
Svar från General Manager 15 feb. 2023
Hello Kaylynn,Thank you for taking the time to rate your recent stay at our Holiday Inn Express Fort St. John. We're delighted to hear that you enjoyed your stay.We look forward to welcoming you again in the future!Sincerely,

4/10 Dåligt

Nancy

Bodde här 1 natt i december 2022

8/10 Bra

Nancy

Bodde här 1 natt i december 2022

8/10 Bra

Mike

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2022
Svar från General Manager 20 nov. 2022
Hello Mike,Thank you for your recent stay at our Holiday Inn Express Fort St. John and for your feedback. We're happy to see that your stay was overall a good one. We look forward to your future stays with us!Sincerely,

8/10 Bra

BRYCE

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2022

10/10 Fantastiskt

Ann

Gillade: Renlighet och personal och service
Front desk lady was friendly, yet professional. Busy, but unflustered. Room was quiet, clean.
Bodde här 1 natt i september 2022

8/10 Bra

Natasha

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Pool not in operation
Bodde här 4 nätter i september 2022

10/10 Fantastiskt

Melissa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was spacious and very clean. So welcome after long drive.
Bodde här 1 natt i augusti 2022

4/10 Dåligt

Aous

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Room.full of smoke but the changed it Nons wimming pool , disappointing . Why I asked , the reply theres is a sign on the desk no swiming pool . Kids dispointed no updates or alternatives
Bodde här 1 natt i augusti 2022

10/10 Fantastiskt

John

Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Robin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointed the Hot Tub & Pool was closed.
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

corbet

Affärsresenär
Gillade: Renlighet och boendets skick och faciliteter
Great stay as always. Too bad pool and hot tub are being renovated but looking forward to next stay when it’s done .
Bodde här 1 natt i juli 2022

10/10 Fantastiskt

Clarence

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay convenient to restaurants
Bodde här 1 natt i juni 2022

8/10 Bra

Mireille

Bodde här 1 natt i juni 2022

8/10 Bra

Ludovic

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The staff was nice the hotel is ok and clean. The breakfast buffet was not refilled regularly.
Bodde här 1 natt i juni 2022

8/10 Bra

Terry

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean hotel. Close to restaurants and mall.
Bodde här 1 natt i maj 2022

8/10 Bra

Tim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2022

8/10 Bra

Brent

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It is always convenient for me because of my work.
Bodde här 1 natt i april 2022

8/10 Bra

jason

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i april 2022

8/10 Bra

Candace

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff very friendly and access was fine also. One of the best in Fort St John, overall.
Bodde här 1 natt i mars 2022

10/10 Fantastiskt

Michele

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was really nice
Bodde här 1 natt i mars 2022