Let me first be clear by stating that Waterscapes is an amazing resort! The heated pool was fantastic! However, parking is a nightmare to get to this unit ... you must park on one level ... go down the stairs or elevator and then back up to get to your room. Next would be the beds, they were awful! Thin squeaky mattress with a 4” foam topper. NO BLOWDRYER, so bring your own. If the guest staying above you walk or move chairs around it’s incredibly loud. In our case they enjoyed the partying at night so until 4 am it was obnoxious and loud. The view from the room was great ... the AC worked fantastic but I just couldn’t get over the parking, crappy beds and horrible sounds from zero insulation between floors. Our last night there was smoke pouring out of the mechanical closet on the first floor, it was pouring rain and one security guard directing people into the parking garage out of the rain while the fire department did their thing. He never got any help from management, he looked confused on what to do with everyone (esp with it raining) seems like management would have showed up to help deal with the chaos.