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Recensioner av The Garrison

4 out of 5
The Garrison
High Street, Fort William, Scotland

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 334 av 591 recensioner" "
8 - Bra i betyg. 171 av 591 recensioner" "
6 - Okej i betyg. 50 av 591 recensioner" "
4 - Dåligt i betyg. 22 av 591 recensioner" "
2 - Väldigt dåligt i betyg. 14 av 591 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Gustav

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had some trouble with our bed but the staff sorted it out and helped us. Great place and great staff.
Bodde här 2 nätter i juli 2023
Svar från Alison 9 juli 2023
Thank you for taking the time to review The Garrison Hotel. Kind Regards, The Team at The Garrison Hotel

8/10 Bra

Gunilla

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Vandra
Var här på vandringsresa tillsammans med vänner. Bör ha bil för att ta sig runt.
Bodde här 3 nätter i april 2023
Svar från Alison 5 maj 2023
Thank you for taking the time to review The Garrison Hotel. Kind Regards, The Team at The Garrison Hotel

8/10 Bra

Henrik

Bodde här 3 nätter i juli 2022
Svar från Alison 22 juli 2022
Thank you for taking the time to review The Garrison Hotel. Kind Regards, The Team at The Garrison Hotel

8/10 Bra

Leif

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanon service från personalen och gratis kaffe o te är inte fel.
Bodde här 1 natt i april 2022
Svar från Alison 8 maj 2022
Thank you for taking the time to review The Garrison Hotel. Kind Regards, The Team at The Garrison Hotel

6/10 Okej

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Opersonligt hotell. I och för sig helt ok rum och bra säng. Rummet saknade ventilation och det var dålig luft och instängt. Fönstren gick inte heller att öppna mer än en liten springa.
Bodde här 1 natt i juli 2019
Svar från Alison 2 okt. 2019
Thank you for taking the time to review The Garrison Hotel. Kind Regards, The Team at The Garrison Hotel

10/10 Fantastiskt

Johan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and beautiful hotel!
Bodde här 1 natt i mars 2019
Svar från aileen Tasker 26 mars 2019
Thank you for your lovely comments and we look forward to return in the future Many Thanks Aileen

6/10 Okej

Sejal, Lexington

Reste med familjen
Gillade: Renlighet och personal och service
Rooms, especially the bathrooms were super tiny. Shower was barely enough to stand, and to stop the water not going everywhere they had these curtains which made the small shower very dark. It is ok as we stayed only one night.
Bodde här 1 natt i april 2024

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

Debra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would like to have a bigger fan. Get hot when sleeping
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Scott

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ideal
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Rona

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed in a two bedroom apartment. The apartments are actually on a road behind the hotel, not inside the hotel. The apartment was spacious and perfect for our group of four. Quiet and clean with good amenities. We had free parking in front of the apartments. Would recommend if you need room for a family.
Bodde här 2 nätter i april 2024

8/10 Bra

Alison

Reste med familjen
Gillade: Renlighet och personal och service
Stunning location, very clean, lovely staff in the main hotel. The apartments feel like a bit of an odd outpost/after thought and wasn't as four star as the main hotel. We had some maintenance issues with our apartment which were partly resolved while we were staying, though it was concerning that the cleaners hadn't reported any of them (particularly heavy radiator falling off the wall, bathroom door unable to open more than half way).
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Astrid Liliana

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente ubicación, accesible a todo a pie y muy cercano a la estación del tren. El desayuno estaba delicioso y muy completo, el personal demasiado amable. Nos quedamos en las habitaciones - celda, son algo pequeñas, pero las literas son muy cómodas y las amenidades de baño son muy buenas también, solo la escalera para subir a la cama de arriba estaba algo complicada, pero en general, todo excelente.
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

John

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Dogs barking in the hallway at 6am. Paid over $300 CDN a night for no breakfast, queen sized bed, and a pullout bed from the couch. Every 8 to 10 minutes a blower would go off outside. I do not recommend this overyly priced hotel at all!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Graham

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and food was excellent 👌
Bodde här 1 natt i mars 2024

8/10 Bra

Paul

Gillade: Renlighet
Gillade inte: Personal och service
The hotel is modern, clean and tidy. Good location. Staff attitude in checking in not great. We had a breakdown on way here and i phoned forward to let them know we woukd be late. No parking spaces available on arrival ans wife had injury to leg that reduced her ability to walk. Staff member said "youll have to drop her off and park elsewhere" . Asked where i could get food at 945 pm, staff member sucked teeth shook head and pointed out a local restaurant which wasnt able to help. No direction to elsewhere. In street parking restricted and nearby car park very dark not many cars there no visible security or cctv. In summary hotel needs sufficient parking for guests. Staff attitude could have been better
Bodde här 1 natt i mars 2024
Svar från Yvonne 15 mars 2024
Hi PaulI am sorry you found my attitude not great at check in.Firstly, my 'sucking in teeth' was more in sympathy as I know, as I live here that no restaurants serve food after 9pm, apart from Spice Tandoori & that was where I suggested you try.Parking - we have 10 spaces for 41 rooms so it is impossible for everyone to have a parking space - this is why we do not advertise parking as it is allocated on a first come, first served basis.I directed you to the overflow parking we suggest to all guests - The West End Carpark.To be honest, not many high street hotels have parking.What I said was ' you can drop your wife & bags off & take to the room before you move the car.I feel you had a very bad day with the car breaking down, then arriving at the hotel late to find no parking & no restaurants open, these things added to your already stressful day!I am glad you at least enjoyed your room.Many ThanksYvonne

8/10 Bra

Cara

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Pros: stylish rooms, well located, generous coffee, nice local toiletries, good value. Cons: limited storage space, lumpy bed, cold reception, loud guests (and noisy housekeeping?).
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Claire

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Quirky boutique hotel - friendly, great value and excellent facilities.Very clean
Bodde här 1 natt i februari 2024

8/10 Bra

Amanda

Reste med sin partner
Lovely clean property with exceptional breakfast. Staff friendly and helpful.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Andrew

Bodde här 1 natt i februari 2024

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Slightly disappointing
The bed was very comfortable and slept very well. The downside were the lack of hand wash / soap, shower gel and shampoo in the bathroom - despite this being a selling point of the room when being advertised. My wife rang the duty manager on the evening. They turned up with various liquids (in refill bottles) under their arm and attempted to 'top-up' the missing liquids in the various pumps. Unfortunately they were unable to provide any replacement hand soap at the time (no soap bar even?) but managed to fill the shower gel and shampoo. Although the shampoo was now 'sorted' - when we tried to use the pump mechanism for the shower gel, the mechanism was not working (this should have been tested when being filled) - so we still had no shower gel (lucky we brought our own). The cleaning staff should check these things when they are cleaning a room
Bodde här 2 nätter i januari 2024
Svar från Shona 3 feb. 2024
Thank you for leaving a review. we would like to apologise for the complimentary soaps not being full for your arrival.On the night you stayed the manager on duty came up straight away and refilled all the bottles (large refill bottles are always used when topping up the toiletries, this is what she was carrying)i think "attempted" is a little unfair of a word to choose as all bottles were topped up fully, excluding the hand soap which you seemed happy about as you had your own for the night, and said you could use the shower gel if needed. The handle for the shampoo just needed twisted to the open position for use.The manager also said she would inform housekeepers in the morning about the hand soap and they would refill as soon as they could. However, as you had the "Do not Disturb" sign on your door this could not be rectified as we could not access your room.We are glad you found the beds very comfortable and had a good night sleep.

10/10 Fantastiskt

Frank

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice style, centrally located. All good.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mark

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Work
1st class hotel
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic hotel Friendly staff amazing breakfast
This was our second stay at The Garrison as we were so impressed the first time. Room was spotless and housekeeping change your towels everyday they also made sure our tea, coffee biscuits etc were always topped up. The breakfast was absolutely out this world with a range of choices that would suit everyone. We had a takeaway one night and they provided cutlery napkins and heated the plates which I thought was a nice touch. Staff were so friendly and accommodating. The Garrison is so close to lovely pubs restaurants train station and all amenities. We will definitely be back
Bodde här 3 nätter i januari 2024

8/10 Bra

Sammy

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top tier. Most places that state the are dog friendly have rules regarding where your dog can or can’t go however we found that this really was a good dog friendly hotel. Didn’t worry if he barked a little, offered him a sausage at breakfast and he was allowed on the bed too. Room was perfect for what we needed, complimentary water and snacks was a lovely touch. And the breakfast was a great amount and good selection kept up full for most of the day! 10/10 would recommend and will definitely be back.
Bodde här 1 natt i januari 2024

8/10 Bra

Kenneth

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Lesley

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing stay room and bathroom was lovely and clean. Hotel decor was lovely. We had. Drink in the bar on arrival with a complimentary snacks. Staff were fantastic friendly would highly recommended. We will definitely stay again. Lesley&Grant
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Laura Lee

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

stuart

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

heather

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Abbie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely hotel, small cell rooms but cosy, clean and well equipped. Dog friendly to which is such a bonus. The breakfast options were great and staff were reallt friendly and helpful. I will be back. Thank you
Bodde här 1 natt i januari 2024
Svar från Keri 4 jan. 2024
Thank you Abbie for a lovely review, we are glad you enjoyed your stay & hope to welcome you back in the future

10/10 Fantastiskt

Sean

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great price and great location, wish we would have found this place sooner!
Bodde här 1 natt i december 2023
Svar från Keri 4 jan. 2024
Thanks sean for a wonderful review! We hope to welcome you back soon

10/10 Fantastiskt

Eddie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i december 2023
Svar från Keri 4 jan. 2024
Thank you Eddie for a great review! We hope to welcome you back soon.

10/10 Fantastiskt

Jared

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was great. We stayed in the apartments and couldn’t have had a better experience.

10/10 Fantastiskt

Catriona

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Best place to stay in Fort William
Was a wee chill trip away and didn’t disappoint, service is second to none. Breakfast is amazing
Bodde här 4 nätter i december 2023
Svar från Keri 11 dec. 2023
Thank you for a wonderful review, we hope to welcome you back soon!

10/10 Fantastiskt

Laura

Bodde här 1 natt i december 2023
Svar från Keri 4 jan. 2024
Thank you Laura for a great review, we hope to welcome you back soon

8/10 Bra

Michael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very pleasant overnight stay, one star off because the advertised EV chargers were either non existing or non functional. Otherwise ideal for an overnight stay in Fort Wullie
Bodde här 1 natt i december 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

10/10 Fantastiskt

Annabelle

Bodde här 1 natt i november 2023
Svar från Keri 27 nov. 2023
Thank you very much for a lovely review, we hope to welcome you back soon

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
So cute! They have lots of complimentary treats, good value for the property. Rooms were small but it was absolutely excellent. The breakfast was absolute class! Shawna and Val were just amazing!
Bodde här 2 nätter i november 2023
Svar från Keri 27 nov. 2023
Thank you for a lovely review, I will pass your kind comments onto shona & val!

8/10 Bra

NOELLE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Intéressant de dormir dans une cellule
Bodde här 2 nätter i november 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

10/10 Fantastiskt

Richard

Bodde här 1 natt i november 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

10/10 Fantastiskt

Katharine

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super hotel
What a find! Comfortable, warm, great location. Super breakfast too
Bodde här 1 natt i november 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

8/10 Bra

Paul

Bodde här 1 natt i november 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

4/10 Dåligt

Juan Carlos

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
No vale lo que se paga
Bodde här 1 natt i oktober 2023
Svar från Keri 11 dec. 2023
We are sorry you feel this way, you booked a converted prison cell which is a budget option, we have other accommodation options including en-suite rooms, suites & apartments.

10/10 Fantastiskt

Dave

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

6/10 Okej

Nick

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Although the room was described as small, I was surprised at just how small it was. I had to leave my travel bag and camera gear behind the room door to allow access around the bed and to the en suite. The 'dressing table' and bedside cabinets were intended to be chic but more resembled part of a job lot of salvaged items which had been treated to look distressed. The 'dressing table' was similarly disappointingly small with no space to place personal items there. It more resembled Monty Don'd potting shed table. Also, the 'wardrobe' or what was passed off as one, was little more than a couple of lengths of 25mm pipe about 250mm long connected by two 90 degree bends to form a open hanging space. (photos available) The architect's and designer's intention was to create a thrustingly chic boudoir which, in my opinion, failed. It provided a clean, double comfortable bed for the evening.
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Kevin

Bodde här 1 natt i november 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

10/10 Fantastiskt

ELIZABETH

Bodde här 1 natt i oktober 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!

10/10 Fantastiskt

Lai Ling Janet

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice design of the property. Clean and good staff manner.
Bodde här 1 natt i oktober 2023
Svar från Keri 11 dec. 2023
Thank you for your lovely review, we hope to welcome you back soon!