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Recensioner av Comfort Inn & Suites Mansfield

2.5 out of 5
Comfort Inn & Suites Mansfield
175 N. Hwy. 287, Mansfield, TX

Recensioner

7,8

Bra

10 - Fantastiskt i betyg. 309 av 798 recensioner" "
8 - Bra i betyg. 250 av 798 recensioner" "
6 - Okej i betyg. 114 av 798 recensioner" "
4 - Dåligt i betyg. 74 av 798 recensioner" "
2 - Väldigt dåligt i betyg. 51 av 798 recensioner" "

8,0/10

Renlighet

8,4/10

Personal och service

7,2/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Sara

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Shawn 21 maj 2024
Dear Sara,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room condition, breakfast offerings and overall service on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities and services to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Feedback from our valued guest on their experiences is what we use to further our constant improvement. We hope for an opportunity to properly host you in the future.

10/10 Fantastiskt

Misty

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed my 1 night stay at Comfort Inn in Mansfield. It was quiet, clean and the staff was very friendly. The bed was comfortable. I would definitely stay here again.
Bodde här 1 natt i maj 2024
Svar från Shawn 21 maj 2024
Dear Misty,Thank you for taking the time to share your experience at Comfort Inn Mansfield! We're delighted to hear that you enjoyed your stay and found our hotel quiet, clean, and comfortable. Our team takes great pride in providing friendly service, and your kind words mean a lot to us. We look forward to welcoming you back for another stay in the future!

8/10 Bra

Keondra

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was very clean, comfortable, and a pleasant stay for my family and I. We didn't have any issues with anything, It was convenient and in the center of everything. We would stay here again.
Bodde här 2 nätter i maj 2024
Svar från Shawn 21 maj 2024
Dear Keondra,Thank you so much for your wonderful review! We are thrilled to hear that you and your family had a clean, comfortable, and pleasant stay with us. It’s great to know that our central location added to the convenience of your visit. We look forward to welcoming you all back on your next trip!

6/10 Okej

dominique

Reste med familjen
Gillade: Personal och service och bekvämligheter
The property was a nice space this was my second time staying here. First time on the 3rd floor and this time on the 1st floor. Room was okay could have been cleaned better in the bathroom. Also on the bathroom where these little tiny bugs that kept coming out by sink and bathtub not sure what they were. Breakfast was descent and staff was nice.
Bodde här 2 nätter i april 2024
Svar från Shawn 9 maj 2024
Dear Domonique,We're delighted to hear that you enjoyed our property and that you found our staff to be nice, and breakfast to be decent.However, we're truly sorry to hear that your recent experience did not meet your expectations in terms of cleanliness, especially in the bathroom. Maintaining a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short in this regard. Please know that we have addressed your concerns with our housekeeping team to ensure that similar issues are avoided in the future.Regarding the presence of tiny bugs in the bathroom, we take reports of pests very seriously and have immediately scheduled a thorough inspection and treatment of the affected areas by our professional pest control service. We apologize for any inconvenience this may have caused and assure you that we are taking steps to address the issue promptly.We truly value your feedback as it helps us to improve and better serve our guests. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything we can do to make your next visit exceptional, please don't hesitate to let us know.

10/10 Fantastiskt

Claude

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was easy to access and provided a comfortable stay during the eclipse.
Bodde här 2 nätter i april 2024
Svar från Shawn 13 apr. 2024
Dear Claude,Thank you so much for your kind words! We're thrilled to hear that you found our hotel easy to access and enjoyed a comfortable stay during the eclipse. It was our pleasure to host you, and we hope to welcome you back again soon for another great experience!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Shawn 13 apr. 2024
Dear Jennifer,Wow, thank you for the incredible 10-star review! We're absolutely thrilled that you had such an amazing stay with us. Providing exceptional experiences for our guests is what we strive for, and we're delighted to hear that we hit the mark during your visit. Your glowing feedback means the world to us, and we can't wait to welcome you back for another outstanding stay in the future! Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to welcome you again soon.

8/10 Bra

Timothy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property itself was adequate for my trip - there were a couple rowdy locals that came to the parking lot when I got back to the hotel late one night. No major problems but definitely a nuisance. Not the fault of the property- everything else was fine.
Bodde här 3 nätter i mars 2024
Svar från Shawn 29 mars 2024
Dear Timothy,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall your stay at our hotel was satisfactory. We apologize for any inconvenience caused by the rowdy locals in the parking lot. While this is beyond our control, we understand the disturbance it may have caused. Our team is constantly vigilant and strives to ensure the safety and comfort of all our guests. We appreciate your understanding and hope that this isolated incident did not overshadow the positive aspects of your stay. Should you choose to visit us again in the future, we'll do our utmost to ensure a more seamless experience.

10/10 Fantastiskt

dominique

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Was clean quiet staff was great! Did not have much vending mostly all drink vending machines were empty. But other than that great stay!
Bodde här 1 natt i mars 2024
Svar från Shawn 27 mars 2024
Dear Dominique,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel clean, quiet, and that our staff provided great service during your stay. We apologize for any inconvenience you experienced with our vending machines, and we'll certainly look into replenishing them promptly to ensure a more satisfactory experience for our guests in the future. Your comments are valuable to us, and we appreciate your understanding. We're glad you had a great overall stay and hope to welcome you back again soon!

4/10 Dåligt

Eneida

Bodde här 1 natt i mars 2024
Svar från Shawn 27 mars 2024
Dear Eneida,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room condition, breakfast offerings and overall service on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities and services to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Your satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.

10/10 Fantastiskt

Victoria

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I appreciated their service for my four days staying there :) I had such a peaceful time there and honestly would come again if I needed to
Bodde här 4 nätter i februari 2024
Svar från Shawn 4 mars 2024
Dear Victoria,Thank you very much for your kind words and for choosing to stay with us for four days! We're delighted to hear that you had such a peaceful and enjoyable experience during your time at our hotel.Ensuring our guests' comfort and satisfaction is our utmost priority, and we're thrilled that our service met your expectations. Your feedback is truly appreciated, and knowing that you would consider staying with us again is the best compliment we could receive.We look forward to the opportunity to welcome you back whenever your travels bring you our way again. If there's anything specific you enjoyed or if there are any ways we can further enhance your experience in the future, please feel free to let us know.

6/10 Okej

Raymond

Bodde här 1 natt i februari 2024
Svar från Shawn 17 feb. 2024
Dear Raymond, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield TX. Your feedback about the guestroom and overall service is important to us. Our team is glad to know that you liked and enjoyed our cleanliness and upgrades of the guestroom. We will continue improving our qualities and services based on the feedback you provided. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.

10/10 Fantastiskt

Keli

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Shawn 17 feb. 2024
Dear Keli,Thank you for taking your valuable time to provide a feedback about your stay. We're delighted to hear that you enjoyed our services, qualities and well taken care of during your stay. Our team strives to create a welcoming and friendly environment for all our guests, and we're thrilled that we were able to exceed your expectations. We appreciate your feedback and rating and look forward to welcoming you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Safe travels!

10/10 Fantastiskt

John

Bodde här 1 natt i februari 2024
Svar från Shawn 27 mars 2024
Dear John,Wow, thank you for the incredible 10-star review! We're absolutely thrilled that you had such an amazing stay with us. Providing exceptional experiences for our guests is what we strive for, and we're delighted to hear that we hit the mark during your visit. Your glowing feedback means the world to us, and we can't wait to welcome you back for another outstanding stay in the future! Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Fantastiskt

Caretha

Bodde här 1 natt i januari 2024
Svar från Shawn 27 mars 2024
Dear Caretha,We're absolutely thrilled that you had such an amazing stay with us. Providing exceptional experiences for our guests is what we strive for, and we're delighted to hear that we hit the mark during your visit. Your glowing feedback means the world to us, and we can't wait to welcome you back for another outstanding stay in the future! Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bra

Tracy

Reste med familjen
Bodde här 4 nätter i januari 2024
Svar från Shawn 29 jan. 2024
Dear Tracy,We're delighted to hear that you enjoyed our services, qualities and well taken care of during your stay. Our team strives to create a welcoming and friendly environment for all our guests, and we're thrilled that we were able to exceed your expectations. We appreciate your feedback and rating and look forward to welcoming you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Safe travels!

8/10 Bra

Russell

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Weekend Trip to Mansfield
Quick trip to Mansfield to watch basketball tournament.
Bodde här 2 nätter i januari 2024
Svar från Shawn 15 jan. 2024
Dear Russell,We're delighted to hear that you enjoyed our services, qualities and well taken care of during your stay. Our team strives to create a welcoming and friendly environment for all our guests, and we're thrilled that we were able to exceed your expectations. We appreciate your feedback and rating and look forward to welcoming you back in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know. Safe travels!

10/10 Fantastiskt

miriam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Near to shopping center
Bodde här 1 natt i december 2023
Svar från Shawn 28 dec. 2023
Dear Miriam,Thank you for taking the time to share your feedback. We're delighted to hear that our hotel's proximity to the shopping center added value to your stay.Our location is indeed one of the highlights, and we're glad it contributed to a positive experience for you. Whether you're here for business or leisure, having convenient access to shopping is always a plus.We appreciate your choice to stay with us and hope to welcome you back for another enjoyable visit. If there's anything specific you liked about the shopping center or if you have any suggestions, feel free to let us know. Your feedback is important to us.We hope to welcome you again soon!

4/10 Dåligt

Juan

Gillade: Renlighet och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Shawn 20 dec. 2023
Dear Juan,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. Your feedback about the room condition and overall service is important to us. Our team is glad to know that you liked and enjoyed our cleanliness and upgrades of the guestroom. We will continue improving our qualities and services based on the feedback you provided. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.

4/10 Dåligt

Linda

Bodde här 1 natt i december 2023
Svar från Shawn 17 feb. 2024
Dear Linda,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield TX. Allow me to apologize on behalf of our hotel for failing to meet your expectations overall service on your recent visit. I have shared your feedback with management and maintenance team to on better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities and services to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. We hope to earn another opportunity to better serve you with our best valued service.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Bekvämligheter
Bodde här 2 nätter i december 2023
Svar från Shawn 20 dec. 2023
Dear David,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. Your feedback about the room condition and overall service is important to us. Our team is glad to know that you liked and enjoyed our cleanliness and upgrades of the guestroom. We will continue improving our qualities and services based on the feedback you provided. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay very much. Staff was very helpful and everything was very clean. Very quiet. Breakfast was good and hot. Would book again without any hesitation.
Bodde här 3 nätter i november 2023
Svar från Shawn 20 dec. 2023
Dear David,Thank you for taking the time to share such a positive review of your recent stay at our Comfort Inn & Suites Mansfield. We are delighted to hear that you enjoyed your stay and that our staff was able to make a positive impact on your experience. Providing helpful and attentive service is a priority for us, and we're pleased to know that you found our team to be accommodating.It's also wonderful to hear that you appreciated the cleanliness of our facilities, the quiet atmosphere, and that you enjoyed a good, hot breakfast. Your kind words are truly rewarding for our entire team, and we are grateful for your glowing recommendation.We look forward to the opportunity to welcome you back for another fantastic stay. If there's anything specific you would like to share about your experience or any preferences you have for future visits, please don't hesitate to let us know.

2/10 Väldigt dåligt

Lanham

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Nothing
Bodde här 1 natt i november 2023
Svar från Shawn 20 dec. 2023
Dear Lanham,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room condition, breakfast offerings and overall service on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities and services to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Feedback from our valued guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you with exceptional service in the future.

10/10 Fantastiskt

Destinie

Reste med familj och småbarn, Affärsresenär
Gillade: Bekvämligheter
Great night stay
Bodde här 1 natt i november 2023
Svar från Shawn 20 dec. 2023
Dear Destinie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. Your feedback about the room condition and overall service is important to us. Our team is glad to know that you liked and enjoyed our cleanliness and upgrades of the guestroom. We will continue improving our qualities and services based on the feedback you provided. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was ok
Went to check in and the card from y'all was declined cuz I had call up to the hotel to add another night So they got cleared up and I just payed for another two days with my card
Bodde här 1 natt i november 2023
Svar från Shawn 20 dec. 2023
Dear Daniel,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. Your feedback about the room condition and overall service is important to us. Our team is glad to know that you liked and enjoyed our cleanliness and upgrades of the guestroom. We also apologize for inconvenience about credit card error. We will continue improving our qualities and services based on the feedback you provided. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.

2/10 Väldigt dåligt

AMY

Bodde här 1 natt i november 2023
Svar från Shawn 20 dec. 2023
Dear Amy,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room condition, breakfast offerings and overall service on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities and services to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Feedback from our valued guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

4/10 Dåligt

Patricia

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Poor management bad service
Bodde här 1 natt i oktober 2023
Svar från Shawn 29 okt. 2023
Dear Patricia,Allow me to apologize on behalf of our hotel for failing to exceed your expectations regarding overall service on your recent visit. Our team will further review your feedback and will take necessary steps to improve the qualities and services to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Bra

Nedrick

Bodde här 1 natt i juni 2023
Svar från Shawn 10 okt. 2023
Dear Nedrick, Our team is glad to know that we were able to accommodate your requests and you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.\We hope to welcome you again soon!

2/10 Väldigt dåligt

Irma

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Shawn 25 sep. 2023
Dear Irma,Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Feedback from our valued guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

6/10 Okej

Amy, Fort Smith

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Horrible staff service, rude and hateful towards service animals.
Bodde här 1 natt i september 2023
Svar från Shawn 22 sep. 2023
Dear Amy,I apologize on behalf of our entire team for inconvenience you faced during your stay. We do apologize for failing to exceed your expectations about the our associates professionalism. We will continue improving our services and qualities to deliver exceptional services to our guests. Once again we apologize for any inconvenience and we hope for another opportunity to better serve you in future.

8/10 Bra

Shawn

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Towel policy
Thw o ly issue i had is towels have to be turned in ti get new ones and the evening lady was rather rude about it . Had kid standing outside shower waiting and had ti go back up to get towels to get her one. Asked housekeeping that morning they said they cant give me any which is the simplest way to trade towels.
Bodde här 2 nätter i september 2023
Svar från Shawn 22 sep. 2023
Dear Shawn,We apologize for any inconvenience you had during your stay about supplies. We implement the policy to ensure that we are ready to deliver fresh towels to our guests when they request. We will continue improving our services and qualities to deliver superior experience to our guests. We are also glad that you had an enjoyable stay with us. Thank you for your time and we appreciate your business.We hope to welcome you soon again.

6/10 Okej

Chevis

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was ok
Bodde här 1 natt i september 2023
Svar från Shawn 14 sep. 2023
Dear Chevis,We apologize for failing to exceed your expectations to deliver a superior experience to you during your recent stay. We will continue improving our qualities and services to deliver an exceptional services to our guests. Once again we apologize for failing to exceed your expectations and we hope for another opportunity to deliver better valued service.Thank You

10/10 Fantastiskt

Tammy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från Shawn 14 sep. 2023
Dear Tammy,Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.We hope to welcome you soon again!

10/10 Fantastiskt

Leslie

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient and clean. Alot of remodeling being. The GPS was off but it was a great stay and we also had breakfast.
Bodde här 2 nätter i augusti 2023
Svar från Shawn 14 sep. 2023
Dear Leslie,Thank you taking your valuable time to provide us a valuable feedback about your recent stay. We are glad that we exceeded your expectations and delivered exceptional service to you. Your feedback helps identify areas we can improve on and we will continue improving our services. Once again thank you for your time and we appreciate your business.We hope to welcome you soon again!

10/10 Fantastiskt

Jessica

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place for great price.
This was a family trip. Hotel was easy to find, conveniently located to stores, restaurants, and everything we needed.
Bodde här 2 nätter i september 2023
Svar från Shawn 14 sep. 2023
Dear Jessica,Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.We hope to welcome you again soon!

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
OK stay - floor is creaking all day long
Overall, staff is friendly and courteous, cleanliness is good. Our biggest issue was with noise - stayed on the 2nd floor and we could hear *any and all* movement coming from the 3rd floor (room above us and even rooms adjacent to the one above us) - the floor was creaking ALL DAY LONG. It is incredibly annoying, especially at night. Asked to be moved to 3rd floor, but there wasn't anything available. The beds are not very comfortable, they are very hard.
Bodde här 3 nätter i augusti 2023
Svar från Shawn 17 aug. 2023
Dear Valued Guest,Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding room conditions, and maintenance on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good place to lay your head
We had a fine experience for a 1 night stay. Was located close to restaurants, but not in walking distance. Was quiet and comfortable.
Bodde här 1 natt i april 2023
Svar från Shawn 14 aug. 2023
Dear Valued Guest,Your feedback about our qualities and services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Once again thank you for your time and we appreciate your business!We hope to welcome you again soon.

10/10 Fantastiskt

Susan

omfor Inns have always exceeded my expectations! I highly recommend staying at Comfort Inns!!
Bodde här 2 nätter i augusti 2023
Svar från Shawn 8 aug. 2023
Dear Susan,Your feedback about the room condition, cleanliness, breakfast offerings and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Once again thank you for your time and we appreciate your business.We hope to welcome you again soon!

10/10 Fantastiskt

Matt

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Shawn 31 juli 2023
Dear Matt,Your feedback about the room condition, cleanliness, breakfast offerings and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.We hope to welcome you again soon!

10/10 Fantastiskt

Angela

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
clean place it had everything we need. very friendly staff always there when you need them.
Bodde här 6 nätter i juli 2023
Svar från Shawn 28 juli 2023
Dear Angela,Your feedback about the room condition, cleanliness, staff professionalism and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to welcome you soon again!

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Comfortable room,carpet, well stocked bathroom, friendly staff. Didn’t like unavailability of smoking room and request for ground floor room close to exit making it easier to walk outside to smoke. I use a walker and it makes it harder to walk extra steps outside without an escort.
Bodde här 1 natt i juli 2023
Svar från Shawn 28 juli 2023
Dear Brenda,Thank You for taking your valuable time to provide us feedback about your recent stay. Our team is glad to know that you had pleasant and enjoyable stay at our hotel. We are glad that we exceeded your expectations and delivered you an exceptional services. We also apologize for unable to accommodate your request for ground floor. We will continue improving our qualities and services to deliver best values services to our guests. Once again we thank you for your time and we appreciate your business.We hope to welcome you soon again!

8/10 Bra

Debbie

Bodde här 1 natt i juli 2023
Svar från Shawn 14 sep. 2023
Dear Debbie,Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Once again thank you for your time and we appreciate your business.Thank You

10/10 Fantastiskt

Everett

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Loved it
Stay and staff was wonderful. Breakfast was enjoyable
Bodde här 1 natt i juli 2023
Svar från Shawn 25 juli 2023
Dear Everett,Your feedback about the room condition, cleanliness, staff professionalism, breakfast offerings and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to welcome you soon again!Thank You

10/10 Fantastiskt

Faith

Bodde här 1 natt i juli 2023
Svar från Shawn 8 aug. 2023
Dear Faith,Your feedback about the room condition, cleanliness, breakfast offerings and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Once again thank you for your time and we appreciate your business.We hope to welcome you soon again.

4/10 Dåligt

Mario

Gillade: Renlighet
Bodde här 3 nätter i juli 2023
Svar från Shawn 10 juli 2023
Dear Mario,Allow me to apologize on behalf of our hotel for failing to exceed your expectations on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Once again we apologize to you and we hope for another opportunity to deliver exceptional service to you.

8/10 Bra

Delma

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was comfortable the 5 nights we stayed. We ended up booking another night, different beds and the beds were very hard. Queen size was. King was comfortable.
Bodde här 1 natt i juli 2023
Svar från Shawn 10 juli 2023
Dear Delma,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. As a guest you are truly valued. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Once again thank you for your time and we appreciate your business.We hope to welcome you again soon!

8/10 Bra

Donnie

Reste med familjen
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Shawn 10 juli 2023
Dear Donnie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to welcome you soon again!

10/10 Fantastiskt

Dottie

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023
Svar från Shawn 10 juli 2023
Dear Dottie,Your feedback about the room condition, cleanliness, and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to welcome you soon again!

6/10 Okej

Jeanette

Reste med sin partner, Reste med husdjur
Gillade: Renlighet och personal och service
The hotel is very basic. No frills, just a place to sleep. They are currently changing the carpet on half the rooms in every floor so large plastic sheets are hanging from the ceiling that blocks off the rooms being worked on.
Bodde här 2 nätter i juni 2023
Svar från Shawn 10 juli 2023
Dear Jeanette,Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with management and maintenance team to better handle these types of situations differently in the future. Our team will further review your feedback and will take necessary steps to improve the qualities to deliver a superior experience. We do deeply apologize for such inconveniences you had during your stay however we will work diligently to improve our services and qualities. Feedback from our valued guests on their experiences is what we use to further our constant improvement.We hope to welcome you soon again with improved services!

10/10 Fantastiskt

Manuel

Bodde här 1 natt i juni 2023
Svar från Shawn 1 juli 2023
Dear Manuel,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Mansfield. Your feedback about the room condition, cleanliness, and our services is important to us. Our team is glad to know that you had a pleasant and superior experience at our hotel. We will continue working diligently to improve our services and qualities to deliver exceptional experience to our guests. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.Thank You

4/10 Dåligt

KRISTI

Svar från Shawn 11 juni 2023
Dear Kristi,On behalf of our entire team, I would like to apologize for failing to exceed your expectations to deliver an exceptional service to you. Your feedback helps us to identify the areas we can improve. We will work diligently to improve our services and qualities. once again please accept our sincere apologies and allow us another opportunity to properly welcome you at our hotel with exceptional services.Thank You