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Recensioner av Holiday Inn Fort Worth North-Fossil Creek, an IHG Hotel

3 out of 5
Holiday Inn Fort Worth North-Fossil Creek, an IHG Hotel
4635 Gemini Pl, Fort Worth, TX

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 483 av 920 recensioner" "
8 - Bra i betyg. 280 av 920 recensioner" "
6 - Okej i betyg. 82 av 920 recensioner" "
4 - Dåligt i betyg. 46 av 920 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 920 recensioner" "

9,0/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Susan

Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff here make this total! I stayed here last month from Dallas and have stayed again to enjoy Fort Worth night life. Thank you to all the staff espacially Bri and the other lovely lady. Sorry I cannot recollect your name. Thank you again so much for just being super amazing. Enjoy your week and see you again soon. Susie the Scottish woman
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Evelyn

Gillade: Renlighet, personal och service och boendets skick och faciliteter
GREAT AND CLEAN
Bodde här 1 natt i september 2023

8/10 Bra

frederic

Affärsresenär
Gillade: Renlighet och personal och service
Ok
Bodde här 2 nätter i april 2024

8/10 Bra

Taryn

Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Rosa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Susan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really friendly staff
Bodde här 1 natt i mars 2024

6/10 Okej

Chelsea

Reste med familjen
Gillade inte: Boendets skick och faciliteter
When we arrived, we were told we didn't have a room due to overbooking although we had booked a month prior. No one contacted us about this problem AND we had even called earlier in the day to check on our room and nothing was said then either. Thankfully the lady at the front desk was able to find us a room to stay in but several were out of luck that came in right behind us with the same problem.
Bodde här 1 natt i mars 2024
Svar från FOM 18 mars 2024
Thank you for taking the time to tell us about your experience at Holiday Inn FORT WORTH NORTH-FOSSIL CREEK. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We had experienced a technical problem where our online reservations and pms system were not talking properly, which ended up in our property being almost completely full. You calling earlier in that day, most likely, there was no issue until around check in time after 3:00 pm.This is not a "normal" issue we do experience and we hope that you will give us the opportunity to serve you again in the future.

8/10 Bra

Raven

Reste med familjen, Reste med sin partner
Gillade: Renlighet och personal och service
Loved the stay of this property, just wish we had known it was under renovations
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

JOSHUA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

marlene

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
great hotel and fair price
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Kirsten

Bodde här 1 natt i januari 2024

8/10 Bra

Cecilio

Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024

8/10 Bra

frederic

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No swimming pool or spa available Under maintenance
Bodde här 4 nätter i januari 2024

10/10 Fantastiskt

Cindy

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the stay Rooms clean nice easy in easy out.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet och bekvämligheter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Lee Ann

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent price, room was nice
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Eric

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Holiday Inn Fort Worth North Fossil Creek 21 dec. 2023
Thank you for staying with us and for your great review! We are so grateful to have the opportunity to be of service to you, and look forward to welcoming you back again.Until then may you stay safe and healthy always.Cheers in warm hospitality,Holiday Inn Fort Worth North Fossil Creek

8/10 Bra

Oleg

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Unsafe at night
Bodde här 3 nätter i september 2023

10/10 Fantastiskt

Joy

Bodde här 1 natt i december 2023
Svar från Holiday Inn Fort Worth North Fossil Creek 21 dec. 2023
Thank you for staying with us and for your great review! We are so grateful to have the opportunity to be of service to you, and look forward to welcoming you back again.Until then may you stay safe and healthy always.Cheers in warm hospitality,Holiday Inn Fort Worth North Fossil Creek

4/10 Dåligt

Rachael

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Go somewhere else!
The ease of check in was fast but it was downhill from there. The room that I was initially given was not ready for me because it had not been cleaned. There were towels on the floor and someone had used the bed. I went downstairs and the agent issued another room. It was better but the the TV in the living area didn’t work, the room stunk , and the bed was horrible. The other big issue was the hotel is under construction. It’s ran down, it’s dusty, there was water on the lobby floor, dining hours were weird because of the remodel. It was not a good stay. I wish I could be refunded or given credit for another stay somewhere else another night. Rooms are so expensive and the quality is terrible. If I would have known it was under construction I would have went elsewhere or stayed next door at the cheaper place. Sad and wasted money!
Bodde här 2 nätter i december 2023

6/10 Okej

Shelby

Gillade: Renlighet
Restaurant and bar was closed
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Leland

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Holiday Inn Fort Worth North Fossil Creek 21 dec. 2023
Thank you for your recent stay with here at Holiday Inn Fort Worth North Fossil Creek! We are delighted to hear you had a good stay, and look forward to welcoming you back again soon.Until then may you stay safe and healthy always.Cheers in warmest hospitality,

10/10 Fantastiskt

Katie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i november 2023

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Clean and spacious
If the shower water temperature was a bit warmer, I would give it a five stars. The room was very clean. We had the room with additional space and it was super spacious, same for the bathroom.
Bodde här 2 nätter i november 2023

8/10 Bra

Dean W

Bodde här 2 nätter i november 2023
Svar från Holiday Inn Fort Worth North Fossil Creek 21 dec. 2023
Thank you for your recent stay with here at Holiday Inn Fort Worth North Fossil Creek! We are glad to hear you had a good stay, and look forward to welcoming you back again soon and provide you with service worthy of a 5-star review just like you deserve.Until then may you stay safe and healthy always.Cheers in warmest hospitality,

4/10 Dåligt

Glenn

Bodde här 1 natt i november 2023

4/10 Dåligt

Chesney

Reste i grupp
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Did not meet expectations
The room I reserved was not provided and we did not have a place for one member to sleep so she slept on the floor. The staff wasn’t pleasant not accommodating.
Bodde här 1 natt i november 2023

10/10 Fantastiskt

James

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Holly

Bodde här 1 natt i november 2023

2/10 Väldigt dåligt

Lidia

Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Roger

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bed was comfortable
Bodde här 3 nätter i september 2023

8/10 Bra

Ronnie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Defective
Bodde här 1 natt i september 2023

2/10 Väldigt dåligt

Verifierad resenär

Gillade inte: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

Yunior

Bodde här 1 natt i oktober 2023

2/10 Väldigt dåligt

KaCaundra

Gillade inte: Personal och service och boendets skick och faciliteter
Staff was careless, rude and not helpful at all. Our tv did not work, toilet did not flush properly and when I called the front desk the girl was extremely rude and said she was going to have someone come look at it or call management to have a partial refund on my room. She said she would call back and never did. No one came to fix anything and nothing was done about the charge on my room. The next morning I was told by the breakfast attendant to go to the front desk and ask for 1 more free breakfast voucher and the lady at the front desk was incredibly rude. All around just an awful experience. The hotel has recently been updated but obviously the staff has not been.
Bodde här 1 natt i oktober 2023

4/10 Dåligt

Cole

Bodde här 1 natt i september 2023

8/10 Bra

Sandra

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The motel it’s self seemed fine but the ones next door I cant say was. Seen lots of crack heads in the area. The staff mainly the women working the desk was super nice and helpful. We would definitely come back. Seemed to be centrally located to a lot of fun things.
Bodde här 2 nätter i september 2023

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Too many people walking around at night
Bodde här 1 natt i augusti 2023

8/10 Bra

Rebecca

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The only thing that upset me was that I paid extra for breakfast but when we got down there at 9:30am they already had the restaurant closed off and had stopped serving people.
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Sonia

Bodde här 1 natt i augusti 2023

4/10 Dåligt

Ulrike

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Old and doesn’t look like the pictures
Bodde här 3 nätter i juli 2023

10/10 Fantastiskt

suzanne

Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Terry

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

10/10 Fantastiskt

Toby

Bodde här 1 natt i juni 2023

2/10 Väldigt dåligt

Lisa

Bodde här 1 natt i maj 2023

2/10 Väldigt dåligt

Mike

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointment
I booked this hotel specific for the indoor pool and had other choices closer to our venue. We checked in and the pool is and has been closed for a month. Nothing was posted when booking this property. The beds were so hard and could not get any rest or sleep. I will definitely never stay at this hotel again nor would I recommend it.
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

amanda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Only issue was the pool was closed
Bodde här 1 natt i maj 2023

6/10 Okej

Richard

Gillade: Personal och service
Scary location, hotel under remodeling
The hotel is under remodeling, so I won't hold that against them. But the problem was the location: it is CRAWLING with scary, homeless, druggy transients. Being right on the freeway, I guess the area attracts bad elements, or maybe drugs are readily available? It felt very unsafe, and the reviews of people whose cars have been broken into should be a clue to not stay in this area. Too bad, as this could be a nice place, with its convenient location and a few dining options.
Bodde här 3 nätter i april 2023

4/10 Dåligt

Britnee

Bodde här 1 natt i april 2023