Utsikt från rummet

Recensioner av Swissotel Foshan

5 out of 5
Swissotel Foshan
No 1 Chengmentou West Road, Chancheng District, Foshan, Guangdong

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 174 av 345 recensioner" "
8 - Bra i betyg. 143 av 345 recensioner" "
6 - Okej i betyg. 19 av 345 recensioner" "
4 - Dåligt i betyg. 6 av 345 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 345 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

8,6/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Andreas

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i maj 2023
Svar från Becky He 29 maj 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

8/10 Bra

Peter

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i oktober 2019
Svar från Guest Experience Manager Eva Leung 16 dec. 2019
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely greeting from Swissôtel Foshan Guest Experience Manager Eva Leung

8/10 Bra

Mikael

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastisk utsikt
Fantastiskt affärshotell. Jag bodde på 47:de våningen med otrolig utsikt!
Bodde här 1 natt i maj 2019
Svar från Guest Experience Manager Eva Leung 27 juni 2019
Dear Guest, Thank you for choosing to stay with us at the Swissôtel Foshan. We are happy to read that you enjoy the stay with us. Swissôtel Foshan located in city center, lots of shopping mall around and the famous tourist attractions - Ancestal Temple in only 5 minutes walking distance. Our hotel is 208 meter high and total 51 Floors of the landmark in Chancheng District of Foshan. All the guest rooms located 36 floor above, with wonderful day and night city view. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan. Guest Experience Manager Eva Leung

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing as usual!!!
We have stayed here many times and it is always great to come back! The executive lounge is so good with great food and very nice staff!
Svar från General Manager 7 nov. 2016
Thank you for chosen Swissotel Foshan and given us such a good evaluation. We are so pleased that you have left a good impression in Swissotel Foshan. Look forward to welcoming you back soon!

10/10 Fantastiskt

Susanne, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect as always
We stayed 3 nights at Swissotel this time and it was perfect as usual. We are coming back for sure!
Svar från Kathryn 9 juli 2016
Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future.

10/10 Fantastiskt

Susanne, Stockholm

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely stay at Swissotel
We had a great stay at Swissotel. The rooms are big and comfortable. The breakfast is outstandning and the staff is great.
Svar från Kathryn 9 juli 2016
Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future.

6/10 Okej

Yusuf, Motala

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Mässresa
Resan gjordes i samband med ett mässbesök samt besök på fabriker i staden, hotellet var bra, mindre bra var deras kina restaurang där betyget blev -5, dålig mat och service sämst var att ingen som kunde ett ord engelska och då menar jag inget ord. Dock bra språkkunskap och service i receptionen! Hotellet hade gratis bussfärd till Canton mässan vilket var plus övrigt bra hotell inget att klaga på!
Svar från Kathryn 11 maj 2016
tack för att du valde den bästa hotellet i foshan, och ge en värdefull bedömning.du hjälpte oss på källan för oss vidare, och vi kommer att fortsätta arbeta för att förse er med mer erfarenhet.ser fram emot att se er igen bästa hotellet i foshan.

10/10 Fantastiskt

Agha Jalal, Sialkot

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel near a mall good access to furniture and ceramic city
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Shuo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff
Bodde här 3 nätter i mars 2024
Svar från Becky He 3 apr. 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

4/10 Dåligt

Yih Shyang

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Becky He 25 mars 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I would like to invite you to share more detail informtion of your stay experience. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. If I can be of any assistance to you in the meantime, please do not hesitate to contact me directly on Becky.He@swissotel.com.Thank you again for sharing your experience, and we hope your next visit will be better than the previous one.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Daniel Rene, cochabamba

Gillade: Renlighet och personal och service
Bodde här 4 nätter i januari 2024
Svar från Becky He 25 mars 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Becky He 12 jan. 2024
Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

YIN MAN

Bodde här 2 nätter i december 2023
Svar från Becky He 12 jan. 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

kongchinkuen

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Becky He 12 jan. 2024
Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

NATAN

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i december 2023
Svar från Becky He 12 jan. 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

YUK

Bodde här 1 natt i december 2023
Svar från Becky He 12 jan. 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Patrick

Bodde här 1 natt i december 2023
Svar från Becky He 12 jan. 2024
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Matin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i november 2023
Svar från Becky He 14 dec. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

Yin Ling

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
不錯的體驗
整體感覺舒適,環境高級,食物質素不錯,酒店樓層很高,每房都能俯覽四周環境,很壯觀。沿途前往黃飛鴻博物館和嶺南天地都只需十幾分鐘,而且有很多食肆,價廉物美。
Bodde här 1 natt i december 2023
Svar från Becky He 7 dec. 2023
尊敬的賓客,非常感謝您選擇入住佛山恆安瑞士大酒店。我們很高興看到您對酒店服務的稱讚。感謝您對我們服務的認可,但根據您的評分,對於我們酒店的服務標準而言是不達標的,我們的目標是讓每位入住的客人滿意度達到五星或90分以上,才會被視作一次符合酒店服務標準的入住體驗。我們非常感謝您的評價,我們會繼續努力,在服務上做得更好,為您帶來更優質的入住體驗。再次感謝您選擇入住佛山恆安瑞士大酒店,我們誠邀您再次入住。來自佛山恆安瑞士大酒店最誠摯的問候 酒店賓客體驗副經理 Becky He

10/10 Fantastiskt

Deidre

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Better than expected. Would definitely stay again. Service amazing. Say hello to the cute bunnies on the balcony of the buffet area.
Bodde här 6 nätter i november 2023
Svar från Becky He 7 dec. 2023
Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

JAE HONG

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
조금 오래된듯 하지만 직원들이 친절하고 위치가 좋습니다
Bodde här 3 nätter i november 2023
Svar från Becky He 28 nov. 2023
Dear guest,Thank you for choosing to stay with us at Swissôtel Foshan. Our hotel open since 2008, which is more than 10 years, we've start our renovation step by step for improving gust stay experience. Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

8/10 Bra

Samuel Hing Tong

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good value hotel
Bodde här 1 natt i november 2023
Svar från Becky He 28 nov. 2023
Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

Shahab

Bodde här 11 nätter i oktober 2023
Svar från Becky He 28 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

Gurdip

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was close to the markets. Very clean and the staff is very helpful.
Bodde här 4 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Daniel

Bodde här 7 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Rune

Bodde här 1 natt i oktober 2023
Svar från Becky He 3 nov. 2023
Dear guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Rune

Bodde här 1 natt i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

10/10 Fantastiskt

Senper Robsha

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

Jan

Bodde här 3 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. And thank you for your positive comment. But your rating according to our service standard is means our service below satisfaction and our service standard qualify score is 90 or above to make sure our guest have a satisfied stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

tadesse

Bodde här 8 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

8/10 Bra

Lorenzo

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. Looking forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Valentina

Bodde här 4 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest, Thank you for choosing to stay with us at Swissôtel Foshan. Your great comments regarding our hotel and service have been shared with all the team who all join me in thanking you. Feedback like this makes all our efforts feel worthwhile. Look forward to welcoming you back soon! Sincerely greeting from Swissôtel Foshan Assistant Guest Experience Manager Becky He

10/10 Fantastiskt

Adilson, Walpole

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i oktober 2023
Svar från Becky He 3 nov. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

Prem

Bodde här 4 nätter i september 2023
Svar från Becky He 28 sep. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel FoshanAssistant Guest Experience Manager Becky He

10/10 Fantastiskt

PAK HO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
服務好,景觀一流
Bodde här 1 natt i september 2023
Svar från Becky He 18 sep. 2023
尊敬的賓客,感謝您選擇入住佛山恒安瑞士大酒店以及對我們的好評。佛山恒安瑞士大酒店樓高208米,坐擁全城唯美夜景。誠意向您推薦酒店頂樓51層的Cielo意大利餐廳與BAR51酒吧、50層全日製自助餐廳Cafe Swiss瑞士咖啡廳,均可以在用餐的同時飽覽城市日與夜的美景。我們致力為客人成就完美的酒店體驗,您的滿意是我們繼續提供優質服務的動力,誠摯邀請您再次入住佛山恒安瑞士大酒店,體驗更多的餐飲和住宿設備。來自佛山恒安瑞士大酒店最誠摯的問候 酒店賓客體驗副經理 Becky He

10/10 Fantastiskt

jing hui

Bodde här 1 natt i augusti 2023
Svar från Becky He 18 sep. 2023
尊敬的宾客,感谢您选择佛山恒安瑞士大酒店。我们会一如既往地给您带来卓越的住宿体验,希望在不久的将来还能与您相聚佛山恒安瑞士大酒店!来自佛山恒安瑞士大酒店最诚挚的问候 酒店宾客体验副经理Becky He

10/10 Fantastiskt

wong

Bodde här 1 natt i juni 2023
Svar från Becky He 1 aug. 2023
Dear guest,Thank you for choosing to stay with us at Swissôtel Foshan. We hope you had a pleasant journey home and look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

10/10 Fantastiskt

Natan

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The hotel is modern, great location in the center, the service was excellent and it was clean allover. The breakfast is very good with many choice.
Bodde här 2 nätter i juni 2023
Svar från Becky He 1 aug. 2023
Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

10/10 Fantastiskt

Benny

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Got a free upgrade to business suite XD
Bodde här 2 nätter i juni 2023
Svar från Becky He 20 juni 2023
Dear guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

8/10 Bra

Chun

Bodde här 1 natt i juni 2023
Svar från Becky He 12 juni 2023
尊敬的賓客,感謝您選擇入住佛山恒安瑞士大酒店。很遺憾本次入住體驗未能達到您的期望,請允許我向您表達我最誠摯的歉意。所以我們再次懇請您為我們服務的提升提供更詳盡的分享,您的意見是我們不斷前進的動力和最好的禮物,希望您可以給予我們進步的源動力,和我們分享更多。再次感謝您的選擇和寶貴意見。我們誠意邀請您再次入住佛山恒安瑞士大酒店,共同見證我們的努力和進步。來自佛山恒安瑞士大酒店最誠摯的問候 酒店行政助理 Becky He

10/10 Fantastiskt

Wing Sum

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
十分好的service
Bodde här 2 nätter i maj 2023
Svar från Becky He 29 maj 2023
尊敬的賓客,非常感謝您對佛山恒安瑞士大酒店的好評!我們很高興看見您對酒店員工服務的稱贊。出門在外,住得舒心是每個旅者的期望,也是我們酒店服務的最終目標。我們會不斷努力,給您更為無可挑剔的專業服務和細節體驗,令旅途盡善盡美。 誠邀您再次選擇入住佛山恒安瑞士大酒店!來自佛山恒安瑞士大酒店最誠摯的問候酒店行政助理Becky He

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff are friendly and places are comfortable.
Bodde här 2 nätter i maj 2023
Svar från Becky He 29 maj 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. It is always a pleasure to have you stay with us and very nice to read that you feel good. Look forward very much to welcoming you back in the not too distant future. Sincerely greeting from Swissôtel Foshan Executive Assistant Becky He

10/10 Fantastiskt

Zulfikar

Affärsresenär, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very very good
Bodde här 1 natt i april 2023
Svar från Becky He 29 maj 2023
Dear Guest,Thank you for your choosing, we are very glad to read that you enjoy the stay at Swissôtel Foshan. It was a pleasure to have you stay with us and we all look forward to welcoming you back soon to hopefully exceed your expectations.Sincerely greeting from Swissôtel FoshanExecutive Assistant Becky He

10/10 Fantastiskt

SUEN MOON

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023
Svar från Becky Ho 4 apr. 2023
Dear Guest, Thank you for choosing Swissôtel Foshan! Conveniently located in the center of the city, Swissôtel Foshan is a 10-minute walking distance from metro station and shopping mall and 10 minute drive from the train and bus stations. We look forward to welcoming you back to Swissôtel Foshan in the future.Sincerely greeting from Swissôtel Foshan

6/10 Okej

Ka Ying

Bodde här 2 nätter i januari 2023
Svar från Becky He 23 feb. 2023
Dear Guest,Thank you for choosing to stay with us at Swissôtel Foshan. We very much appreciate your comments regarding your stay. I am sorry that you were not impressed with our service during your stay. Please be assured that we are continuously trying to improve our services so if there is anything extra that you would like us to prepare for you the next time you are here please let us know. I would like to invite you to share more detail informtion of your stay experience. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues.We look forward to your next stay with us and continuous support in the near future. Thank you!Sincerely greeting from Swissôtel FoshanExecutive Assistant Becky He

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
位置很便利,我们在附近吃了很多美味
Bodde här 2 nätter i april 2021

8/10 Bra

Wing Kwong

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i april 2021
Svar från 酒店宾客体验经理 Eva Leung 13 apr. 2021
尊敬的宾客,首先感谢您选择佛山恒安瑞士大酒店。非常抱歉,很遗憾未能达到您的期望,请允许我向您表达我最诚挚的歉意。所以我们再次恳请您为我们服务的提升提供更详尽的分享,您的意见是我们不断前进的动力和最好的礼物。希望您可以给予我们进步的源动力,和我们分享更多。再次感谢您的选择和宝贵意见。我们诚意邀请您再次入住佛山恒安瑞士大酒店,共同见证我们的努力和进步。来自佛山恒安瑞士大酒店最诚挚的问候

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Wonderful stay
前台服務很積極友善、 房間沒有USB插座當打給服務中心 3分鐘內就送到房間了,非常有效率。 房間空間很大、大窗景讓人特別放鬆。 浴袍、毛巾都是軟綿綿的那種、比起某些五星酒店好上太多了。 酒店位置蠻方便的、距離禪城區的景點走路10-15分鐘都可到達。
Bodde här 1 natt i januari 2021
Svar från 酒店賓客體驗經理 Eva Leung 20 jan. 2021
尊敬的賓客,感謝您選擇入住佛山恆安瑞士大酒店。同時,非常感謝您圖文並茂的讚許。這是給予我們最積極正面的反饋,也是住客體驗最真實的反饋。再次感謝您。酒店位於市中心,也正位於佛山最繁華的祖廟商圈。各種購物、休閒一應俱全。酒店232間客房和套房及服務型公寓均具有典雅的氛圍和配備先進技術設施。無論是精明的商務客人還是休閒的背包旅客,您總會在佛山恆安瑞士大酒店找到賓至如歸的感覺。期待您再次光臨!佛山恆安瑞士大酒店最誠摯的問候

10/10 Fantastiskt

Hon Cheung

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2020
Svar från 酒店宾客体验经理 Eva Leung 21 apr. 2020
尊敬的宾客, 感谢您选择佛山恒安瑞士大酒店。我们酒店一直秉承着瑞士品牌一丝不苟的管理理念,务求让世界各地每位客人都感受到家一般的感觉。希望在不久的将来还能与您相聚佛山恒安瑞士大酒店。 来自佛山恒安瑞士大酒店最诚挚的问候 酒店宾客体验经理 Eva Leung

6/10 Okej

XUELIN SUSAN

Reste med familjen
Gillade: Personal och service
整个酒店弥漫着一股奇怪的刺鼻的气味,后来听服务生说是香熏的味道。前台确实挂着五星的标志,但个人感觉不像,顶多是个中等四星的水平。
Bodde här 1 natt i december 2019
Svar från 酒店宾客体验经理 Eva Leung 21 apr. 2020
尊敬的宾客, 感谢您选择入住佛山恒安瑞士大酒店,并给予宝贵的入住反馈。有关您提及的酒店香薰气味,我们酒店在冬季期间使用了带松木香的香薰,有收到部分客人反馈气味不好接受,我们即时对配方进行了调整。再次感谢您宝贵的反馈意见。诚邀您再次入住佛山恒安瑞士大酒店 来自佛山恒安瑞士大酒店最诚挚的问候 酒店宾客体验经理 Eva Leung