Hotell nära Franciskanerklostret

"Personalen var trevlig och vänliga. Läget i staden var väldigt bra med gångavstånd till det mesta! "

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"Rummet var ok. Frukost kunde bli bättre. Frukost serverades till kl 10, och redan vid 8.30 fattades 80% av utbudet. Det fattades även bestick, talrika, tekoppar, vattenglas, En kväll fick vi inte komma inpå restaurangen för att den var abonnerad. En gång i tiden var det en av finaste hotel i Sarajevo men inte nu längre. "

"Ett stort hotell med möjlighet att ordna störa fester, tyvärr innebär det att man kan bli störd av ljud från fester och gäster. Spa avdelning inriktad på behandlingar, ingen tillgänglighet till pool eller spapool. Bar inriktad på kaffe, sparsamt med utbud av alkoholhaltiga drycker. Bra parkering. Nära till Tunnel of life. Lätt att gå till spårvagn och åka till centrum."

"Trevligt , lungt hotell, välbesökt, mycket folk, gäster och barn men ändå lugnt och ordnat"

"We arrived late at night with our three young children, tired after a long journey. We had booked a villa and were looking forward to a peaceful and pleasant stay, but unfortunately, we were deeply disappointed. As soon as we entered the villa, we were greeted by an unpleasant sight: long-legged silverfish crawling on the ceiling, a dead beetle in the shower, and spiders hanging from the ceiling. My husband had to go to the reception, and we were promised two rooms in the main building instead. When we finally reached those rooms, they were no better. We found a live silverfish on the floor in one of the rooms, and outside our other room, there was a large dead brown beetle. We felt very uncomfortable staying there due to the pests and insects, and now we were left without accommodation in Sarajevo in the middle of the night, with three tired and disappointed children. We contacted the hotel's manager, Nermin Horman, who informed us that they would not reimburse us for the nights, even though we had paid over 500 euros for accommodation that we never used. After a long night of searching for another hotel, we eventually found a room at Ibis Styles. When we checked in, we realized that it was actually a sister hotel to Tarcin. The room was okay, but the breakfast was another disappointment. Dirty plates, an unappetizing buffet, and ants in the restaurant quickly made us realize that we didn’t want to stay here either. "