Hello Per, Thank you for your feedback! We appreciate you taking the time to share your experience at The Riverside. We are glad to hear that you enjoyed your stay. We strive to make sure our guests have a pleasant and comfortable stay, and we are delighted that we were able to meet your expectations. Thank you for your kind words!Kind regardsPatrick Rastädter - Resident Manager

Hallo Carin, vielen Dank für die hervorragende Bewertung. Wir freuen uns schon auf ihren nächsten Aufenthalt bei uns.

Dear Guest, thanks a lot for your stay in our hotel and your nice feedback. We are so happy that you had good stay and we hope we see you soon back. Wish you all the best. Best regards Sven Feck General Manager

Dear Guest, thank you very much for your stay and your feedback. We are really happy that you had a perfect stay in our hotel and wish you all the best. See you next time. Best regards Sven Feck General Manager

Dear Lisbeth, wow what a wonderful review score to your stay in our hotel. Thank you so much! We are so happy that you had a perfect stay in our hotel and we hope we can welcome you again. Have a great day and we wish you all the best. Best regards Sven Feck General Manager

Dear Niklas, Thank you for staying with us and your great review. See you next time in Frankfurt!

Dear Guest, Thank you for your stay and your feedback. Kind regards,

Dear Guest, Thank you very much for staying with us. I am glad to read that you mostly enjoyed your 1 week stay with us. Please be sure that we take care about your breakfast comment. Kind regards,

Dear Peter, Thank you for staying with us. I am glad, that you have enjoyed your stay. Kind regards,

Dear Guest, First we want to thank you for choosing to stay with us We are sorry to hear about the issues you had regarding your towels. We reviewed your comment and we promise we take all guest comments positive and negative to heart. So thank you! Thank you for staying with us! Your Fleming’s Team

Liebe Vesa,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Ingrid PostaDirektionsassistentin Logis

Lieber Olaf,Vielen Dank für die tolle Bewertung, die Sie unserem Hotel gegeben haben!Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit herzlichen Grüßen,Ingrid PostaDirektionsassistentin Logis

Dear Duncan,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Ingrid PostaDirektionsassistent Logis

Dear Antonis,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ingrid PostaDirektionsassistent Logis

Dear Lazaros,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ingrid PostaDirektionsassistent Logis

Dear Karen,thank you so much for taking the time to write about your stay with us. We appreciate your compliments about our breakfast, and Jack's coffee. It's wonderful to hear that our Housekeeping Supervisor was able to promptly take care of the mattress issue. We understand that the area around the hotel could have been better and there were roadworks nearby, though we are glad you found the walk along the river refreshing. We hope that despite these issues, you still had a pleasant stay with us and we look forward to welcoming you back soon.Best regards,Leo GoulartFront Office Shiftleader