Takterrass

Recensioner av Gekko House, Frankfurt, a Tribute Portfolio Hotel

Gekko House, Frankfurt, a Tribute Portfolio Hotel
Mainzer Landstrasse 167, Frankfurt

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 89 av 117 recensioner" "
8 - Bra i betyg. 21 av 117 recensioner" "
6 - Okej i betyg. 4 av 117 recensioner" "
4 - Dåligt i betyg. 2 av 117 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 117 recensioner" "

9,6/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Joakim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i februari 2024
Svar från Antonia 18 mars 2024
Dear Joakim, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Fredrik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to stay in Frankfurt
Great value for money! A nice clean boutique hotel close to the train station and shoppingmalls. We were very pleased with everything and the hotel staff were very friendly. The only negative thing was that the restaurant in the hotel had a manager with a bad attitude.
Bodde här 2 nätter i september 2023
Svar från Antonia 2 okt. 2023
Dear Fredrik,Thank you for taking the time to provide feedback about your recent stay at our boutique hotel. We are delighted to hear that you found our hotel to be of great value and that you were pleased with the cleanliness and our proximity to the train station and shopping malls.We sincerely apologize for any negative experience you had with our restaurant manager. We take guest feedback seriously and will address this issue to ensure that future guests do not encounter similar problems.Your kind words about our friendly staff are greatly appreciated, and we hope that this experience does not deter you from visiting us again in the future.If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back for another enjoyable stay.Warm regards,Antonia

10/10 Fantastiskt

Karin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023
Svar från Antonia 21 aug. 2023
Dear Karin, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Deborah Ninoska

Bodde här 1 natt i januari 2023
Svar från Antonia 18 jan. 2023
Dear Deborah, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Christer

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i september 2022

10/10 Fantastiskt

Niklas

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Can warmly recommend
Nice clean hotel. Super helpful staff that guided us to the right places.
Bodde här 3 nätter i juli 2022
Svar från Antonia 22 sep. 2022
Dear Niklas, Thanks for your stay at Gekko House!We are happy that you were satisfied. Especially the praise regarding the team I love to pass on to the team.Hope to welcome you back again soon!Kind regardsAntonia

10/10 Fantastiskt

Pernilla

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juni 2022
Svar från Antonia 13 juli 2022
Dear Pernilla, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Elbert

Bodde här 1 natt i april 2024
Svar från Antonia 13 maj 2024
Dear Elbert, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

8/10 Bra

Aranka

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Joanna 21 mars 2024
Dear Aranka, thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards Joanna

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Antonia 15 jan. 2024
Dear guest,thank you for your stay and your review!We are sorry that you were not satisfied with your visit at Gekko House.I would be interested to know what the reason was so that we can discuss the issues internally.Thank you very much and best regardsAntonia

10/10 Fantastiskt

Sebastiaan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mooi, hip en stijlvol hotel
Super fancy en mooi hotel. Vriendelijk personeel en een top kamer. Ik zat in een van de hooggelegen kamers waardoor je een mooi uitzicht had op de skyline. Geweldig! En dan die badkamer, wat een topper, heerlijke douche en fijne producten. Al met al een fijne plek. Mijn favo hotel in Frankfurt waar ik binnenkort weer zal verblijven.
Bodde här 2 nätter i december 2023
Svar från Antonia 11 jan. 2024
Dear Sebastiaan,I'm delighted to hear about your fantastic experience at the gekko House! It sounds like you had a top-notch stay, from the high-altitude room with a view of the skyline to the wonderful bathroom and friendly staff. Your enthusiasm is wonderful, and I'm sure your detailed positive feedback will be appreciated by both the hotel and future guests. Safe travels, and I hope your next stay is just as enjoyable!Hope to welcome you back again soon.Best regardsAntonia

10/10 Fantastiskt

Bradley

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Friendly staff
Very nice clean modern room and friendly faces at check in and restaurant.
Bodde här 2 nätter i december 2023
Svar från Antonia 3 jan. 2024
Dear Bradley, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. Especially the praise regarding the staff I love to pass on to the whole team!We hope to welcome you again soon. Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Paul

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Top
Modern en netjes verzorgd hotel. Dicht in de buurt van de Messe maar ook prima bereikbaar voor het centrum. Minimalistisch design van de kamer met ruime badkamer. Het zag er allemaal erg netjes uit. Receptie vriendelijk en de hele dag bereikbaar.
Bodde här 2 nätter i december 2023
Svar från Antonia 18 dec. 2023
Dear Paul, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. Especially the praise regarding the staff I love to pass on to the whole team!We hope to welcome you again soon. Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Matthias

Bodde här 1 natt i december 2023
Svar från Antonia 18 dec. 2023
Lieber Matthias, vielen Dank für die tolle Bewertung! Es freut uns sehr, dass es Ihnen bei uns im Gekko House gefallen hat. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen! Beste Grüße aus Frankfurt, Antonia

10/10 Fantastiskt

Valerie

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 10 nätter i november 2023
Svar från Antonia 3 jan. 2024
Dear Valerie, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Andrea

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 8 nätter i november 2023
Svar från Antonia 7 dec. 2023
Dear Andrea, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Betül

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Das Hotel hat uns sehr gut gefallen, alles sehr sauber und trotz Hauptstraße sehr ruhig. Das einzige was unangenehm war, war der Geruch unten bei der Anmeldung, da ein Restaurant mit drin ist.
Bodde här 1 natt i december 2023
Svar från Antonia 7 dec. 2023
Liebe Betül,Vielen Dank für Ihr Feedback! Es freut mich zu hören, dass Ihnen das Gekko House insgesamt gut gefallen hat und dass Sie die Sauberkeit und die Ruhe trotz der Mainzer Landstrasse schätzen konnten. Es ist schade zu hören, dass der Geruch unten bei der Anmeldung störend war. Es kann während des smokens zu Geruchsbeeinträchtigungen kommen. Wir hoffen Sie bald wieder begrüßen zu dürfen! Beste Grüße Antonia

10/10 Fantastiskt

Catherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Gekko House is a lovely funky little boutique hotel. The room was clean/minimalist which suited us perfectly. The staff were friendly and very helpful. There’s a tram stop very close so was easy enough to get around.
Bodde här 2 nätter i november 2023
Svar från Antonia 27 nov. 2023
Dear Catherine, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. Especially the praise regarding the staff I love to pass on to the whole team!We hope to welcome you again soon. Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Jason

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property very nice, room spacious. Close to bus stop and a quick ride to anywhere in the city.
Bodde här 3 nätter i november 2023
Svar från Antonia 15 nov. 2023
Dear Jason,Thank you for taking the time to share your positive feedback! We're delighted to hear that you enjoyed your stay at our property. It's great to know that you found the room spacious and appreciated the convenience of the location with easy access to public transportation.If you have any additional comments or suggestions on how we can make your next stay even more enjoyable, please feel free to share. We look forward to welcoming you back on your next visit to the city. Safe travels!Best regardsAntonia

10/10 Fantastiskt

Cigdem

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Alles super
Bodde här 1 natt i november 2023
Svar från Antonia 13 nov. 2023
Dear Cigdem, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Simon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just a brilliant hotel and a class operation from top to bottom. Great staff, great bar, great food, great room and probably the best shower I've ever used at a hotel.
Bodde här 3 nätter i november 2023
Svar från Antonia 15 nov. 2023
Dear Simon,Thank you so much for your fantastic review and the perfect rating! We're thrilled to hear that your experience with us was exceptional from top to bottom. It's wonderful to know that our staff, bar, food, rooms, and showers all contributed to making your stay brilliant.Your feedback is greatly appreciated, and we look forward to the opportunity to welcome you back. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know. Safe travels, and we can't wait to host you again!Best regardsAntonia

10/10 Fantastiskt

Sherry

Gillade: Boendets skick och faciliteter
Bodde här 2 nätter i november 2023
Svar från Antonia 6 nov. 2023
Dear Sherry, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We only stayed one night before our flight home, but it’s a very clean and quiet hotel conveniently located within walking distance of the main train station. They also offered a welcome beer, which was awesome!
Bodde här 1 natt i oktober 2023
Svar från Antonia 2 nov. 2023
Dear Michael,Thank you for your 5-star review and feedback! We're delighted to hear that you had a pleasant stay at our hotel, found it clean and quiet, and appreciated the convenient location close to the main train station. It's great that you enjoyed the welcome beer as well. Hope to welcome you back again soon! Best regards Antonia

2/10 Väldigt dåligt

Alex

Affärsresenär
Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Antonia 31 okt. 2023
Hello Alex,thank you for your stay and your review!We are sorry that you were not satisfied with your visit at Gekko House.I would be interested to know what the reason was so that we can discuss the issues internally.Thank you very much and best regardsAntonia

10/10 Fantastiskt

SOPHIE

Bodde här 1 natt i oktober 2023
Svar från Antonia 31 okt. 2023
Dear Sophie, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

anja

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Antonia 16 okt. 2023
Dear Anja, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Antonia 16 okt. 2023
Dear Jennifer, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

6/10 Okej

emma c

Affärsresenär
Gillade inte: Renlighet
Falta limpieza
La limpieza en la habitación deja mucho que desear, una noche llegué y encontré la colcha manchada.
Bodde här 5 nätter i oktober 2023
Svar från Antonia 16 okt. 2023
Dear Emma,We sincerely apologize for the cleanliness issue you encountered during your stay. This does not meet our standards of service, and we appreciate your feedback in bringing it to our attention.Cleanliness is of utmost importance in our hotel, and we will ensure that your concerns are addressed and that our housekeeping team takes appropriate actions to prevent such issues from occurring in the future.Your feedback is valuable to us as it helps us improve our service and maintain high standards. If you decide to stay with us again, we will do our utmost to provide you with a more satisfactory experience.Thank you for sharing your comments.Kind regards,Antonia

10/10 Fantastiskt

Laura Sophie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ein wirklich sehr schönes Hotel. Es ist alles sauber und ordentlich. Vermisst haben wir für die Tage überhaupt nichts. Das Frühstück ist reichhaltig und bietet für ganz bestimmt jeden das Richtige. 👍 Die Mitarbeiter sind aufgeschlossen, serviceorientiert und alle jung an Jahren. Man merkt, dass es die junge/mittlere Zielgruppe ansprechen will, mit Erfolg. 👌 Macht wirklich Spaß dort einzuchecken und eine schöne Zeit zu verbringen. Auch in das Restaurant, das Chicago Williams ist definitiv einen Besuch wert. Sehr leckeres Essen und gerne auch mal etwas Hip Hop Musik. 😜😊 we love IT!
Bodde här 3 nätter i september 2023
Svar från Antonia 4 okt. 2023
Liebe Laura-SophieVielen herzlichen Dank für Ihre fantastische Bewertung! Wir freuen uns sehr, dass Sie Ihren Aufenthalt im [Hotelname] genossen haben und dass unser Hotel sowie unser Service Ihre Erwartungen erfüllt haben.Es ist großartig zu hören, dass Sie von unserem reichhaltigen Frühstück, dem aufgeschlossenen Team und unserem stimmigen Konzept begeistert waren. Wir setzen alles daran, ein angenehmes und einzigartiges Erlebnis für unsere Gäste zu schaffen, und Ihr Feedback ist für uns äußerst motivierend.Ihre lobenden Worte werden wir gerne an unser Team weiterleiten. Wir sind stolz darauf, Gäste wie Sie bei uns begrüßen zu dürfen, und es ist unser Ziel, Ihren Aufenthalt so angenehm wie möglich zu gestalten.Nochmals vielen Dank für Ihre Bewertung und Ihr positives Feedback. Wir würden uns freuen, Sie in der Zukunft erneut als unseren Gast begrüßen zu dürfen.Mit herzlichen Grüßen,Antonia

4/10 Dåligt

Rose

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Our room was clean but the hotel overall was dark and obscene. I felt uncomfortable here. Neon inappropriate writings on the mirror in the elevator and naked women pictures in our room.
Svar från Antonia 2 okt. 2023
Dear Rose,We appreciate your feedback about your recent stay at our hotel. We apologize if certain aspects of our decor made you feel uncomfortable. Our intention is to create a contemporary and unique atmosphere, but we certainly don't want to make our guests feel uneasy.Best regardsAntonia

8/10 Bra

Emma

Gillade: Personal och service och bekvämligheter
Ganska hippt och modernt hotell med trevlig restaurang och bra läge nära de flesta av de berömda skyskraporna. Det enda problemet är de tunna väggarna.
Bodde här 2 nätter i september 2023
Svar från Antonia 2 okt. 2023
Kära Emma,Tack för att du tog dig tid att dela din erfarenhet av din vistelse på vårt hotell. Det gläder oss att höra att du uppskattade vår hipa och moderna atmosfär, vår trevliga restaurang och vårt bekväma läge nära de berömda skyskraporna.Vi beklagar dock eventuella problem med ljudisoleringen på våra väggar. Vi tar din feedback på allvar och kommer att undersöka möjligheterna att förbättra detta för att säkerställa en mer avkopplande upplevelse för våra gäster i framtiden.Vi hoppas att du ändå hade en trevlig vistelse hos oss och att du kommer att överväga att bo hos oss igen i framtiden. Om du har några ytterligare kommentarer eller förslag, tveka inte att kontakta oss.Med vänliga hälsningar,Antonia

6/10 Okej

Christopher, SUDBURY

Reste med sin partner
Gillade: Renlighet
This boutique hotel is trying hard to apeal to mellennials which is about two generations below my wife and me. I dont mean this in a negative way but if you are not a mellennial you might prefer something else. I will add that the bed was amazing!
Bodde här 3 nätter i september 2023
Svar från Antonia 2 okt. 2023
Dear Christopher,Thank you for sharing your feedback regarding your recent stay at our boutique hotel. We appreciate your perspective, and we understand that different travelers have different preferences.We're delighted to hear that you found our bed to be amazing, and we aim to provide comfortable accommodations for guests of all generations. While we do have a modern and trendy design, we also strive to create a welcoming atmosphere for all guests, regardless of age.Your feedback is valuable to us, and we will continue to work on providing a great experience for all our guests. If you have any specific suggestions on how we can improve, please feel free to share them.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Warm regards,Antonia

10/10 Fantastiskt

Gitte

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Antonia 2 okt. 2023
Liebe Gitte, vielen Dank für die tolle Bewertung! Es freut uns sehr, dass es Ihnen bei uns im Gekko House gefallen hat. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen! Beste Grüße aus Frankfurt, Antonia

6/10 Okej

Jessica Allaine, Brantford

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff and bed were amazing. However after a long flight and just wanting to check in, we could not find parking anywhere. Very inconvenient. We had to spend over 25 euros to park at the skyline plaza then walk with all our luggage to the hotel. The breakfast was good and was 24 euros however on top of the daily city tax we were also charged a drink charge. Of 8 euros. The shower leaked and there was no where to eat around the hotel or bars. We did find some cool cocktail bars in the red light area. All in all this hotel is more for one night stays or if you take the train.
Svar från Joanna 6 sep. 2023
Dear Jessica,thank you for taking the time to provide feedback on your stay. We appreciate your positive comments about the staff and the bed.We apologize for any inconvenience you experienced with parking. It's unfortunate that you had difficulty finding parking, and we understand that this can be frustrating. We'll review our parking options to see if there are ways to make this process smoother for our guests in the future.Regarding the charges, these are not additional. As we do have different taxes in Germany there is a breakfast split so in total it's about 24 per persons.We're also sorry to hear about the shower issue and the lack of dining options in the immediate vicinity. Your feedback is valuable, and we'll use it to improve the guest experience.While this stay may not have met all your expectations, we hope you'll consider staying with us again in the future. Please feel free to reach out if you have any further comments or concerns.Best regardsJoanna

10/10 Fantastiskt

Hiroaki

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Antonia 2 okt. 2023
Dear Hiroaki, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Alice

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Très bien
Hôtesse très accueillante et serviable. Chambre moderne, propreté irréprochable. Bien situé à 15-20 minutes de marche de la gare centrale. Terrasse sur le toit chouette et confortable pour se détendre. Comme c’était dimanche, nous n’avons pas pu profiter du restaurant et du bar de l’hôtel, dommage pour ce point.
Bodde här 1 natt i augusti 2023
Svar från Antonia 25 aug. 2023
Dear Alice, Thank you for your fantastic review! We're delighted to hear that you had a welcoming and helpful experience with our staff, enjoyed our modern rooms, and found the cleanliness to be impeccable. We appreciate your comments about the location and the comfortable roof terrace. We apologize for the inconvenience regarding the hotel restaurant and bar being closed on Sundays. We hope to have the pleasure of welcoming you back in the future for a more complete experience.Best regards

8/10 Bra

Loïc

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Très bon hôtel , très propre et confortable, personnel pas très souriant et serveur qui accueil ma femme en lui disant "nice" ... Pas très professionnel.....
Bodde här 2 nätter i augusti 2023
Svar från Vanessa Längrich 15 aug. 2023
Thank you for your feedback and for choosing our hotel. We're glad to hear that you found the hotel to be very clean and comfortable. We apologize for any shortcomings you experienced with our staff's demeanor and service. We take your comments seriously and will address them internally to ensure a more professional and welcoming experience for all our guests. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Iksoo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent
Clean, kind, and comfortable. Very quiet, and at the same time very trendy. Definitely want to visit again.
Bodde här 2 nätter i augusti 2023
Svar från Antonia 21 aug. 2023
Dear Iksoo,Thank you for your wonderful review! We're delighted to hear that you had a positive experience during your stay with us. Our commitment to cleanliness, comfort, and providing a welcoming environment is of utmost importance to us.It's great to know that you found our hotel to be quiet yet trendy, and we appreciate your intention to visit us again. Should you have any specific feedback or suggestions, please feel free to share. We look forward to welcoming you back for another excellent stay in the future!Best regards,Antonia

10/10 Fantastiskt

Latasha

Bodde här 1 natt i augusti 2023
Svar från Antonia 21 aug. 2023
Dear Latasha, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

8/10 Bra

Michael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Die Einrichtung ist modern und sauber, die Lage in der Nähe des HBF sehr zentral, unmittelbar vor der Tür befindet sich auch eine Straßenbahnhaltestelle. Die Mitarbeiter sind freundlich. Was uns nicht so gut gefallen hat, und das ist - warum auch immer - bei vielen Hotels so: Die Duschtür ist nicht dicht, daher läuft beim Duschen Wasser in das ganze Badezimmer.
Bodde här 1 natt i juli 2023
Svar från Antonia 4 aug. 2023
Lieber Michael,Vielen Dank für Ihr Feedback und dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.Wir freuen uns, dass Sie mit der modernen und sauberen Einrichtung, der zentralen Lage in der Nähe des Hauptbahnhofs und der Freundlichkeit unserer Mitarbeiter zufrieden waren.Es tut uns leid zu hören, dass Sie Probleme mit der Duschtür hatten und dass beim Duschen Wasser in das Badezimmer gelangt ist. Wir entschuldigen uns für die Unannehmlichkeiten, die dadurch entstanden sind. Wir werden umgehend unser Team informieren, damit sie sich um das Problem kümmern können, um sicherzustellen, dass es in Zukunft behoben wird.Es ist unser Ziel, Ihnen einen komfortablen und angenehmen Aufenthalt zu bieten, und wir nehmen Ihr Feedback sehr ernst, um unsere Services kontinuierlich zu verbessern.Wir hoffen, dass Sie uns eine weitere Chance geben und dass Sie bei Ihrem nächsten Besuch eine positive Erfahrung machen werden.Vielen Dank für Ihre Unterstützung und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen, Antonia

10/10 Fantastiskt

SEONG Y

Reste med familjen
Safe
Bodde här 10 nätter i juni 2023
Svar från Antonia 21 aug. 2023
Dear Seong, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

8/10 Bra

Ralf

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gute Parkmöglichkeiten in der Nähe,Stylische Zimmer,bbq Fans kommen auf ihre Kosten, Frühstück ausreichend und frisch,Kaffe kann man sich am Automaten selbst holen,wer mag kann auch gleich ein shoot Wodka oder Tequila einschenken....war auf jeden Fall eine gute Wahl dort d zu übernachten...
Bodde här 2 nätter i juli 2023
Svar från Antonia 21 aug. 2023
Lieber Ralf,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Wir freuen uns, dass Ihnen die Parkmöglichkeiten in der Nähe, die stilvollen Zimmer und unser BBQ-Angebot gefallen haben. Es ist schön zu hören, dass unser Frühstück mit seiner Frische und Vielfalt Ihren Erwartungen entsprochen hat.Es freut uns, dass Ihnen der Selbstbedienungskaffeeautomat sowie die besonderen Getränkeoptionen gefallen haben. Ihre positiven Kommentare zu Ihrem Aufenthalt sind für uns von großer Bedeutung, und wir sind erfreut, dass Sie eine zufriedenstellende Erfahrung hatten.Vielen Dank, dass Sie unser Hotel für Ihren Aufenthalt gewählt haben. Falls Sie weitere Rückmeldungen oder Anregungen haben, lassen Sie es uns gerne wissen. Wir freuen uns darauf, Sie in Zukunft erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Antonia

10/10 Fantastiskt

Jonathan

Bodde här 2 nätter i juni 2023
Svar från Antonia 4 juli 2023
Dear Jonathan, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från Antonia 30 juni 2023
Dear guest, Thank you very much for your great review! We are very pleased that you enjoyed your stay at Gekko House. We hope to welcome you again soon! Best regards from Frankfurt, Antonia

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel moderno, quarto com tamanho bom, mas sem frigobar no quarto. Tem um ótimo restaurante de carnes, o que é importante, pois tem poucas opções de restaurantes próximos. O hotel está a 20/30 minutos a pé da estação de trem e também fica distante do centro de Frankfurt. Precisamos de late checkout, e foi cobrado 20 euros por 3 horas.
Bodde här 1 natt i juni 2023
Svar från Antonia 12 juni 2023
Dear guest, Thank you for your review. We're glad to hear that you liked our modern hotel and found the room to be spacious. Thank you for your feedback. We appreciate your environmentally conscious approach. Indeed, we have made a deliberate choice not to have minibars in our rooms, as we strive to contribute to the fight against climate change. Mini-fridges used in minibars consume approximately four times the amount of energy compared to conventional refrigerators. By eliminating minibars, we aim to reduce our carbon footprint and promote sustainable practices. We apologize if this inconvenience caused any inconvenience during your stay. If you have any specific requirements for storing perishable items, our staff is always available to assist you.Regarding the late checkout, we apologize for any confusion or inconvenience caused. Our late checkout policy incurs a nominal fee of 20 euros for three additional hours beyond the standard checkout time. We understand the importance of flexibility, and we strive to accommodate our guests' needs to the best of our ability. We appreciate your understanding and hope that you had an overall enjoyable stay at our modern hotel. Best regards Antonia

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Fantastic rooms for a 4 star. Very new and clean feel. Very well designed bathroom and good to great storage throughout. Going for a meat focused restaurant is disappointing and not reflective of this day and age both in terms of sustainability as well as audience. Service was hit and miss some people very good, others were disorganized.
Bodde här 1 natt i maj 2023
Svar från Antonia 12 juni 2023
Dear guest, Thank you for your review. We're glad to hear that you enjoyed our fantastic rooms and found them to be clean and well-designed. We appreciate your feedback regarding the restaurant and will take it into consideration as we strive to provide a diverse dining experience that caters to different dietary preferences. We apologize for any inconsistencies in service and will address this with our team to ensure a more consistent experience for our guests. Thank you for sharing your thoughts, and we hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
This is a very cool boutique hotel. A fun place and a great value.
Bodde här 1 natt i juni 2023
Svar från Antonia 9 juni 2023
Dear DAvid,Thank you for your excellent review! We're delighted to hear that you enjoyed your stay at our boutique hotel and found it to be a cool and fun place. We strive to provide a great value for our guests, and we're thrilled that you appreciated it. If there's anything else we can do to make your future stays even more enjoyable, please let us know. We look forward to welcoming you back in the future! Best regards, Antonia

8/10 Bra

Paul

Bodde här 3 nätter i maj 2023
Svar från Antonia 7 juni 2023
Liebe Andrea, vielen Dank für Ihre Bewertung! Es freut uns sehr, dass Ihnen der Aufenthalt im Gekko House alles in allem gefallen hat. Über Verbesserungsvorschläge würde ich mich sehr freuen, so dass wir vielleicht in Zukunft eine 9 oder 10 erreichen können. Wir hoffen, Sie bald wieder begrüßen zu dürfen! Herzliche Grüße aus Frankfurt, Antonia

8/10 Bra

Enoch

Bodde här 1 natt i maj 2023
Svar från Antonia 5 juni 2023
Dear Enoch,Thank you very much for your review! We are very pleased that you enjoyed your stay at Gekko House all in all.I would be very happy to receive suggestions for improvement, so that we can perhaps achieve a 9 or 10 in the future.We hope to welcome you again soon! Best regards from Frankfurt,Antonia

8/10 Bra

NOBUHIKO

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
中央駅から歩くと距離がありますが、路面電車の駅からはすぐです。ホテルは綺麗です。湯沸しポットとバスタブはありません。
Bodde här 4 nätter i april 2023
Svar från Antonia 3 maj 2023
Thank you for your kind words about our hotel, we're glad to hear that you enjoyed the central location! Please do not hesitate to ask my colleagues at reception for a kettle. In our Junior Suites are bathtubs so you are very welcome to book one of them next time. We wish you the best on your travels and look forward to welcoming you back soon.Best regards,Antonia