Dear Daniel, thank you very much for taking the time to write this review following your stay with us. Your comments are much appreciated and our colleagues will be very pleased to learn about your compliments. Your positive, as well your negative points will be forwarded to the departments. On behalf of the entire team I hope to welcome you back to Innside by Melia Frankfurt Ostend Hotel in the near future. With warm regards,

Dear Anonymous, Thanks a lot for letting us know how we scored for you. I regret that we were not able to fully meet your expectations and that you were disappointed with the size of our gym and that we could not accommodate you on the first day. Please accept my sincere apologies and rest assured that we will discuss your feedback in our next senior management meeting. Thanks again and it would be our pleasure if you would give us another chance to convince you of our service. Best regards André Stolzenberg Front Office Manager

Liebe Melis Nur,vielen Dank für Ihr freundliches Feedback.Es freut uns sehr zu hören, dass Sie mit unserem Rezeptionspersonal zufrieden waren und die Top-Lage sowie die Sauberkeit unseres Hotels geschätzt haben.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

Dear Francis,Thank you for your feedback. We're glad to hear that you found our hotel to be in a good location with easy access to transportation. However, we apologize for the inconsistency in the service you experienced with our staff. We appreciate your observation about the night staff being more attentive, and we will address this issue with our team to ensure a more consistent level of service throughout the day.We value your input and hope to have the opportunity to improve your experience in the future.

Dear Xuan,Thank you for your kind words about your recent stay with us.We're thrilled to hear that you enjoyed our complimentary mini-bar, which is refilled regularly to ensure our guests have everything they need for a comfortable stay. It's wonderful to know that you found our location convenient for transportation, groceries, and restaurants, making it easy to explore the area. Additionally, we're glad that you found our staff to be friendly and accommodating.We strive to provide a memorable experience for all our guests, and we're delighted that we could meet your expectations. Should your travels bring you back to the area, we would be honored to welcome you again.Warm regards

Lieber Gast,vielen Dank für Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Es tut uns aufrichtig leid zu hören, dass das Frühstück nicht Ihren Erwartungen entsprochen hat. Wir nehmen Ihr Feedback sehr ernst und werden sicherstellen, dass entsprechende Maßnahmen ergriffen werden, um die Qualität unseres Frühstücks zu verbessern.Wir freuen uns jedoch, dass Sie das Hotel insgesamt für einen Kurztrip als gut empfunden haben. Ihre Zufriedenheit liegt uns sehr am Herzen, und wir hoffen, dass Sie uns in Zukunft erneut die Gelegenheit geben, Sie von unserem Service zu überzeugen.Mit freundlichen Grüßen

Sehr geehrter Gerald,vielen Dank für Ihre Bewertung!Wir freuen uns sehr, dass unser Hotel Ihre Erwartungen rundum erfüllen konnten und Sie einen schönen Aufenthalt bei uns hatten.Freundliche Grüße und ein herzliches Dankeschön für Ihren Besuch,

Dear Guest,Thank you very much for your review of our hotel. We are delighted to hear that you enjoyed our comfortable environment and the convenient proximity of the hotel to Keel Street. We will continue to strive to provide excellent service to ensure an even more pleasant experience on your next visit. We look forward to welcoming you back.Best regards

Dear Allen,Thank you for your kind feedback.We are delighted to hear that our prime location provided you with easy access to the sights and that you found our hotel to be a very nice place to stay. Your appreciation for our clean rooms, the overall condition of our hotel, and the amenities we provide is genuinely valued. We are also pleased that our team, for the most part, met your expectations with their welcoming and accommodating nature. Regarding the service that fell short, we take your feedback seriously, as it is our aim to deliver a consistently high standard of hospitality. Please rest assured that we are committed to enhancing our guests' experiences and your comments will be shared with our team.We look forward to seeing you again soon.Best regards

Dear Guest,Thank you very much for your positive review.We hope to be able to welcome you again soon.See you next time!

Dear Markus,Thank you for sharing your feedback following your recent stay. TWe're delighted to hear that you found our hotel's cleanliness, condition, and service to be exemplary. It's always rewarding to know that our efforts to maintain the highest standards are appreciated. We regret to hear that the open bathroom concept in your room did not meet your expectations. Our hotel's design aims to offer a contemporary and avant-garde experience, and we understand that individual preferences vary. Rest assured that we value your feedback as it helps us to consider different guest preferences in our ongoing commitment to comfort and style.The whole team hopes to see you again in the future.Kind regards

Sehr geehrte Sanela, vielen Dank für den sehr positiven Erfahrungsbericht zu unserem Hotel!Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir bedanken uns recht herzlich für Ihren Besuch und freuen uns über Ihre Höchstbewertung.Bis bald, hoffentlich.Mit freundlichen GrüßenIhre Innside Team

Dear Yeongjun,Thank you for taking the time to review your recent stay. We are delighted to hear that we met your expectations,this positive feedback inspires us to continue upholding our high standards.We all hope to welcome you back in the future. Best wishesYour INNSiDE Ostend Team

Dear Calvin, Thank you for taking the time to review your recent stay. This positive feedback inspires us to continue upholding our high standards. Best wishes Your INNSiDE Ostend Team

Dear Martin,Yur positive feedback strengthens our commitment to always offer our guests the best possible service and comfort. We look forward to your next visit. With kind regards

Dear Trevor,Thank you for review.This positive feedback inspires us to continue upholding our high standards.best wishes

Sehr geehrter Lukas,es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Hotel als wunderbar empfunden haben. Mit freundlichen GrüßenShraddha Pradhan

Sehr geehrte Frau Emel,es freut uns, dass Sie sich in unserem Hotel wohlgefühlt haben und unser Personal Ihren Aufenthalt angenehm gestaltet hat. Wir freuen uns sehr, Sie in der Zukunft wieder in unserem Haus begrüßen zu dürfen. Mit herzlichen Grüßen

Dear Mary,It is our pleasure to hear that you are enjoying your stay with us. Your satisfaction is of great importance to us. We hope to welcome you back soon.With kind regards

Dear Guest,Thank you for your feedback.regards

Dear Avi,Thank you so much for your positive feedback.best regards

Dear Wesley,Thank you for your review.regards

Sehr geehrte Nicole,es freut uns sehr zu hören, dass Sie Ihren Aufenthalt genossen haben.

Dear Stephan,We are very pleased to hear that you enjoyed your stay. Your words of praise about our ambience and our facilities are a great pleasure for us. It is particularly important to us that our guests feel welcome right from the start. We're also proud of the diversity of our team and it's great to hear that this contributes to an invigorating atmosphere. We look forward to your next visit.With kind regards

Deat Stefano,Thank you for your feedback.best regards

Dear Amir, Thank you for taking the time to review your recent stay. We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We all hope to welcome you back in the future.Best wishesYour INNSiDE Ostend Team

Dear Tara,Thank you for this great feedback about your recent stay.We are thrilled to hear that our property and staff exceeded your expectations, especially in accommodating your disability. It's great to know that you found our rooms spacious and comfortable, and that you enjoyed our delicious food offerings. Our team takes pride in providing exceptional service, and we're glad they were kind and helpful throughout your stay. We appreciate your kind words about our staff assisting you with practicing German as well. Our prime location and accessibility make us an ideal choice for guests visiting Frankfurt, and we're happy that you would choose to stay with us again in the future.Thank you again; we hope to welcome you back soon.Kind regards,Your INNSiDE Ostend Team

Dear Davut,Thank you for sharing this review of your time at our hotel.We are delighted to hear that you found your room to be comfortable and clean, and that you enjoyed the nice view. Our modern design and attention to detail are aimed at providing a pleasant stay for our guests. Regarding the service, we are sorry if it did not meet your expectations. We strive to provide excellent service to all our guests, and we will use your feedback to improve in this area.We would be delighted to welcome you back on another occasion. All the best,Your INNSiDE Ostend Team

Dear Marc,Thank you for this review.We are delighted to hear that you appreciated the cleanliness, hotel condition, service, and room amenities during your stay. It's great to know that our convenient location near the station was helpful for you to explore Frankfurt. We understand that the main city center is a 20-minute walk away, but our proximity to public transport options like the Ostbahnhof metro station ensures easy access to all the attractions.We would love to have you return in the future.All the best,Your INNSiDE Ostend Team

Dear Man,Thanks for this review about your recent stay.We are glad to hear that you appreciated our hotel's convenient location, just a short walk away from the coin laundry. However, we are disappointed to learn that you were not satisfied with the cleanliness of your room and the quality of our food. Our team strives to maintain high standards of cleanliness and we offer a diverse breakfast buffet with fresh, local ingredients to cater to various tastes. We apologize if this was not the case during your stay. Regarding the shampoo and shower gel, we provide toiletries for our guests' convenience, but we understand that personal preferences may vary. There is a drug store and supermarket nearby where you can find alternative products to suit your needs.We hope that we may be able to see you on a future occasion. My best regards,Your INNSiDE Ostend Team