Hej Thomas, herzlichen Dank für Ihren Besuch! Wie schade, dass wir Ihre Erwartungen nicht treffen konnten - Gerne hätten wir erfahren, welche Punkte Sie genau kritisieren, damit wir zukünftig an uns arbeiten können. Es wäre schön, wenn wir Sie einmal wieder bei uns begrüßen und bei einem nächsten Aufenthalt von uns überzeugen dürfen. Viele Grüße aus Frankfurt Konstanze Junkermann - General Manager

Dear Andrzej, we are glad to read that you enjoyed the location of our hotel. Actually we have to run regulations which do not allow us to offer buffet breakfast. As well we need to gurantee a safe stay for all of our guest with a distance of 1,5 m to each other. Out of this we setup a logistic with time frames which we inform already by check-in. Unfortunately last weekend some of this time slots were ignored. We still improve on a daily basis. Looking forward to welcome you again in one of our 280 Scandic Hotels worldwide. Heiko Kain General Manager

Hello Lars, glad to read that you had a great stay in our hotel. Looking forward to welcome you again in one of our 280 Scandic Hotels worldwide

Hej dear Simon, thank you for rating your stay at Scandic Frankfurt Museumsufer. We are reading with pleasure that your stay at our hotel was a fully delightful one and we are hoping to see you soon back in Frankfurt! Kind regards, Konstanze Junkermann – Hotel Manager

Hej dear Jessica, Thank you for your review. We are glad that you were fully satisfied during your stay with us and that you enjoyed our extensive breakfast buffet. It would be our pleasure to welcome you again as our guest. Kind regards Konstanze Junkermann - Hotel Manager

Hej Christopher,Thank you for sharing your feedback regarding your recent stay with us.We appreciate your comments regarding the room cleaning service. Please be aware that cleanliness is our top priority, and our rooms are always thoroughly cleaned before the arrival of each guest.Your feedback is important to us as we continuously strive to improve our services. We will address the issue with our housekeeping team to ensure that all guest requests are promptly attended to in the future. We would be delighted to prove better service during your next stay.You sincerelyHotemanagementMelanie Konopka

Hej Nick,Vielen Dank für die Bewertung und deinen erneuten Besuch. Unsere Zimmer verfügen über eine umweltfreundliche Klimatisierung, die mit Kaltwasser-Rohren und Fernwärme funktioniert. Dadurch lässt sich die Raumtemperatur um bis zu 8 C senken. Durch das Öffnen des Fensters wird die Klimatisierung automatisch ausgeschaltet, um Ressourcen zu schonen. Es tut uns leid, falls dies Ihren Aufenthalt negativ beeinflusst hat.Wir freuen uns Sie bald wieder in einem unserer 280 Scandic Hotels begrüßen zu dürfen.Mit freundlichen GrüßenHotelmanagementMelanie Konopka