Lyxhotell i Franklin

“Pretty hotel. Helpful staff.”

“Bästa flygplatshotellet vi varit på. Väldigt bekvämt efter en lång resa att bara gå över gatan för att checka in. Älskade vår vistelse här! Vi kommer tillbaka ”

“Hi! We love your property. Our Bellman, Corey was excellent in providing fantastic service. Your valet parking system is disgraceful. Sunday, May 18, 2026, we called for our car and 4 attempts calling for it, 45 minutes later it arrived. Your employee working behind the counter at the valet office, was so extremely rude. It was disappointing. There was a cart in our hallway for 3 days with hangars and a 12 pack of Dr. Pepper Zero. It’s the little things.”

“What an incredible kind helpful staff. Looking forward to coming back many times in the future.”

“Was there two nights. We had no service while we were gone and it was disheartening to arrive to a dirty room. Had to ask front desk for tea and clean cups. I asked if our price included service and she said it did indeed include service. She apologized and brought what we needed up in spite of her working by herself. The website indicated sound proof rooms and we could hear everything in the hallway, we were next to the ice machine in room 400. This was the first time at a Double Tree as...

“The only thing would be that it needed more trash cans, ice at the ready, and maybe some spices like salt and pepper for takeout food. The sofa is a little short and it would have been nice to have a sleeper sofa instead. ”

“Excellent staff, food and very clean. Will definitely stay when I return. Highly recommend ”