Hotell i Franklin

“Desk clerk was friendly and helped resolve a smoker issue in a neighboring room.”

“Good”

“Thermostat on room wall did nothing. Found out the AC had to be controlled at the cooling unit itself. Rooms are showing their age. Large piece of baseboard was coming off the wall by the coat closet. Found trash in drawer of bedside table. Nothing really significant, but enough to make us look for other places to stay.”

“Nobody at check in was unable to check in”

“We had a wonderful stay! Everything was clean and staff was very friendly!! Thank you! ”

“Room and amenities were great! ”

“Very dated in all ways. We had a room without a pullout couch. There were no pillows in the room for the bed. We went to the front desk and asked to which they replied..."we don't have pillows" How is that possible? When we used the pool on Saturday no one had been in to clean since the night before. A entire basket full of dirty towels, pool was dirty, and random items in the pool (floaties) trash on all the tables. When we went to ask for towels for the pool. They also said they didn't have...