På stranden, vit sandstrand, solstolar och parasoller

Recensioner av Viva Fortuna Beach by Wyndham, A Trademark All Inclusive

3.5 out of 5
Viva Fortuna Beach by Wyndham, A Trademark All Inclusive
Doubloon Road And Churchill Dr., Freeport, Grand Bahama

Recensioner

6,8
10 - Fantastiskt i betyg. 235 av 1004 recensioner" "
8 - Bra i betyg. 279 av 1004 recensioner" "
6 - Okej i betyg. 228 av 1004 recensioner" "
4 - Dåligt i betyg. 127 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 135 av 1004 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

7,2/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Pujarini

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Grand Bahama
Jättefint resort, maten var si och så. Dålig wifi anslutning. Underbara utsikter. Animation team var superbra. Bra shower.
Bodde här 7 nätter i juni 2022
Svar från Customer Care 16 juli 2022
Dear Pujarini, It is really satisfactory to receive your kind feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Fortuna Beach. We do appreciate your comments regarding our breathtaking views, comfy rooms and incredible animation team. We will also take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. We will be pleased to welcome you back anytime. Best regards, Customer Care

8/10 Bra

Gaurav

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 7 nätter i juni 2022
Svar från Customer Care 5 juli 2022
Dear Gaurav, Thank you for publishing your positive rating. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Fortuna Beach. Cordially, Customer Care

2/10 Väldigt dåligt

anders

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
If you like sand flies this is the place for you. Stayed for a week here and spent most of the time in my room or dressed in long pants when outside. It is being nice saying the rooms are outdated, rooms are in terrible shape. TV system is not really working, most of the channels are bad reception so you can't really watch anything. Only 2 channels, weather and Tru tv are possible. Wifi, does not work in your room, you have to be either on balcony or outside, which means the sand flies will get you in the end on some place you have not protected. Weekends the locals occupy the place. Service, just so you know, this place is run by Italians that probably was not admitted to work in the cruise industry and you will understand why! Upside in this place is that it is beatiful and the lower ranks are very nice and likes to connect. Food, don't let the cook ever again make sushi, ever, please!
Bodde här 7 nätter i september 2021
Svar från Customer Care 3 okt. 2021
Dear Anders, Thank you for sharing your comments with us on your recent vacation in The Bahamas. We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. We apologize for any inconvenience that you might have experienced during your stay. Your comments will be sent to the involved departments. Again thank you for choosing to stay with us. Best regards, Customer Care

8/10 Bra

Lena

Gillade: Personal och service
Beatiful Beach, Nice poolarea and Great staff
3,5 star Resort, with a beatiful long White Beach and a nice poolarea. We stayed in a superior room, which was ok but spacious and with a nice view over the sea. The food in the buffet restaurant could be improved, but is much better at The 3 a la carte restaurants. The real asset to this Resort are the straff working all day long with activities like yoga, dancing, aerobics, trapez etc and giving Great shows in the evening. They are all supernice and friendly, always smiling and all of them are so talent. Special thanks to Ziko and Amy
Bodde här 5 nätter i mars 2020
Svar från Customer care Staff 12 mars 2020
Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Fortuna Beach. We will take your observations into consideration, as they will assist us in our ongoing commitment to improve our services and facilities. Cordially

10/10 Fantastiskt

Sören

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sköna sll inclusive dagar!
Anläggningen med restauranger, barer, strand, pool, aktiviteter, underhållning mm var av högsta klass. Mycket trevlig stämning tack vare proffsig personal. Rummen av standardkvalitet, enkla men rena.
Bodde här 3 nätter i juni 2019
Svar från Customer Care Staff 19 juni 2019
Kära gäst Tack för att du har besökt vårt hotell. Vi är mycket glada att veta att du har haft en underbara tid med oss Hjärtligt

10/10 Fantastiskt

Fredrik

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superboende med bra mat och mycket att göra för barnen.
Bodde här 3 nätter i november 2018
Svar från Customer Care Staff 14 nov. 2018
Dear customer, We sincerely appreciate your positive review about your vacation at Viva Wyndham Fortuna Beach. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this. We look forward to welcoming you back soon at our Resort cordially

6/10 Okej

Kristina

Gillade inte: Renlighet och personal och service
Bodde här 5 nätter i juni 2018
Svar från Customer Care Staff 4 juli 2018
Dear Client Thank you for having visited us Cordially

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kanon!
Känner oss otroligt nöjda med resortet. Över vår förväntan! Allt ingick så inga extra utgifter.
Svar från Customer Care Staff 10 apr. 2018
Dear Guest thank you for contacting us and having chosen our Viva Wyndham Fortuna for your holidays We look forward to have you back sometime soon Cordially

6/10 Okej

Jenny

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
3+ hotell på stranden m liten pool
3+ hotell m fina rum, precis på stranden. Liten pool m få stolar, vi fick hämta våra på stranden varje morgon. Högljudd underhållning varje kväll, be att få rum mot vattensportshuset för att få nattro. Personalen slö, maten sådär! 3+ men absolut inte mer! $26/person med båtens transfer/shuttlebus, $18 med egen taxi som går direkt.
Bodde här 5 nätter i februari 2018
Svar från Customer Care Staff 9 mars 2018
Kära kund, Tack för att du har delat med dig av dina synpunkter på din senaste semester på Bahamas Vi kan försäkra dig om att alla våra kunders åsikter är mycket viktiga för oss eftersom det är den mer tillförlitliga informationskällan för att förbättra våra tjänster och faciliteter. Vi ber om ursäkt för eventuella besvär som du kanske har upplevt under din vistelse. Cordially

8/10 Bra

Marcus

Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Weekend stay
Pool area and beach was amazing. Hotelroom was ok, staff was overall friendly with a few exeptions. Food was about as expected, buffet was ok but not more.
Bodde här 3 nätter i december 2017
Dear Guest Thank you for having visited Viva Wyndham Fortuna Beach It will be our pleasure to welcome you back any time soon Cordiallly Customer Care Staff

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Åker gärna tillbaka
Bodde här 3 nätter i oktober 2017
Dear client thank you for having visited Viva Wyndham Fortuna Beach It will be our pleasure to welcome you back any time soon Cordially Customer Care Staff

4/10 Dåligt

Simon

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We came for our honeymoon and we were put in a horrible room - got into room, was hair in the shower drain, the bathroom sink hadn’t been cleaned and then I got bitten by bed bugs - it was horrible - almost 14 days of itchy skin, massive red bumps all over my arms and neck and back. They comped us a week but still we paid a lot to come here for 3w and it was the first vacation in 6 years so pretty disgusting to have to spend the first 2 weeks of it so uncomfortable and stuck ina long sleeve shirt to hide the bites, reluctantly moved us to a much nicer room that was really clean but the hotel is tired, the activities around the pool are very noisy and it’s all day long, boom boom - not that relaxing unfortunately but great for if you are coming to drink and party I guess. I think the local staff are not treated that well by management here either at times because a lot of them don’t seem overly happy, having travelled to the Bahamas many times it’s my first time seeing locals not very up beat. It’s the right price but know what you are getting will reflect that. Food is very oily as well with limited options of lean protein. But the fish on the grill was always really good - I know the staff try but again management and owners of this hotel don’t really care is the feel we got. Get out of the hotel, rent a car or a scooter and experience the true friendliness and culture outside of this place, it’s a beautiful island and people are very friendly and helpful. Good luck!
Bodde här 20 nätter i april 2024

10/10 Fantastiskt

Cletis

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Nice place to stay for family, good food, within good driving distance to East Side beaches
Bodde här 8 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 29 apr. 2024
Dear Cletis,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

4/10 Dåligt

Patrick

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 1 maj 2024
Dear Patrick,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Lauren

Reste med familj och småbarn
Gillade: Bekvämligheter
Great destination for my family! Everything we needed was right there and super clean!
Bodde här 6 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 28 apr. 2024
Dear Lauren,Thank you for your review regarding your recent stay.It is very nice to read your good remarks about our services and facilities. It would be our pleasure to welcome you back at Viva Fortuna Beach by Wyndham very soon.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Victoria Marie

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Housekeeping needs to do better , I did not like that our room smelled like straight up bleach, I had the do not disturb pass on the door and housekeeping knocked on the door and I had to yell through the door nicely to come later , she still unlocked the door with master keys. I was a little disturb after that. Overall all staff are very nice. Great location, fun activities and shows everyday.
Bodde här 3 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 29 apr. 2024
Dear Victoria Marie,We appreciate the time you dedicated to write your remarks about your stay at our property. Your review will assist us in our commitment to improve in all aspects of our operations. Rest assured that your insightful feedback has been brought to the attention of the involved department.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit to The Bahamas.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Cassi

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 28 apr. 2024
Dear Cassi,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Samuel Kraig

Reste med familjen
Gillade inte: Bekvämligheter
The property was old and dated and the rooms were not cleaned properly. Also there was only slightly warm water to bathe around the 6 pm time frame. In the mornings it was cold.
Svar från Viva Fortuna Beach by Wyndham 27 apr. 2024
Dear Samuel Kraig,We appreciate the time you dedicated to write your remarks about your stay at our property. Your review will assist us in our commitment to improve in all aspects of our operations.We regret not having been able to fulfill your expectations.Thank you for the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Carrie

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing place to vacation!
Bodde här 7 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 27 apr. 2024
Dear Carrie,Thanks for choosing to stay in our Viva Fortuna Beach by Wyndham.We are glad to know that you had a memorable vacation and we afford our goal of satisficing your expectations.We hope to welcome you back for offering you another awesome stay.Best regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Nicole, Maynard

Gillade: Renlighet och personal och service
Bodde här 4 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 28 apr. 2024
Dear Nicole,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Rosetta, Greenacres

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed my stay at the property
Bodde här 4 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 27 apr. 2024
Dear Rosetta,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

4/10 Dåligt

Sade

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 27 apr. 2024
Dear Sade,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Susanne

Reste med familj och småbarn
Gillade: Personal och service
It was on a beautiful beach but the rooms are small and need some TLV
Bodde här 6 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 25 apr. 2024
Dear Susanne,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable; both your pros and cons comments have been forwarded to the corresponding managers. As well as to the owner of the Photoshop, since they are a dealership.We look forward to your next stay at Viva Fortuna Beach by Wyndham.Best regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Wayne, Freeport

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great experience
Bodde här 1 natt i april 2024
Svar från Viva Fortuna Beach by Wyndham 23 apr. 2024
Dear Wayne,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Besarta

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful beach, clear water. Short distance to the airport.
Bodde här 7 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 21 apr. 2024
Dear Besarta,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Zinia

Bodde här 4 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 21 apr. 2024
Dear Zinia,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Shuaibul

Reste med sin partner
Gillade inte: Bekvämligheter
Its average The staff member didn't fix my window cover while i made complaint about. By the time i checked out at 6 am in the morning nobody was at the desk so i ended up giving my keys to transport guy. Food was average not many fish items. Overall average. If you have better option then i don't recommend this place to stay.
Bodde här 5 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 17 apr. 2024
Dear Shuaibul,Thank you very much for taking the time to post your review.Please know that we value your concerns deeply, and our dedicated team is actively working to address and resolve the issues you brought to our attention. Your feedback is integral to our ongoing commitment to enhance the quality of our facilities and services continually.We look forward to the chance to welcome you back and provide you with an improved and more enjoyable stay.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Amelie, Mont-Royal

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Rooms are ok, the scuba club is not well organize so we couldn’t dive as much as we wanted but the site of this hotel is gorgeous
Bodde här 7 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 10 apr. 2024
Dear Amelie,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable, and we will take your suggestions into account. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach By Wyndham

6/10 Okej

Dana

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The food was good, beach was beautiful and staff were nice. But the rooms were small and outdated. There was not even a chair to sit in. Also the green rooms advertised are for members only. If you aren't picky about rooms you can have a great time. I got over it because the place was clean. Had a blast! Watch out for the seagulls. They will try to get your food on the beach.
Bodde här 4 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 9 apr. 2024
Dear Dana,Thank you for publishing your positive review about your recent vacation.Our continuous commitment is to provide a quality service to all of our guests. Therefore, it is very rewarding receiving your positive feedback regarding your recent stay at our property. Please be sure that your comments will be taken into consideration, as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back to Viva Fortuna Beach by WyndhamBest regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Heather

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had an excellent trip, and we’re happy with accommodation and service. Food was excellent. Would definitely go back.
Bodde här 6 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 8 apr. 2024
Dear Heather,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Anthony

Reste med familjen
Gillade: Bekvämligheter
The property and staff was wonderful as usual
Bodde här 3 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 6 apr. 2024
Dear Anthony,Thank you very much for your kind comments and for taking the time to post your review.We are very pleased to learn that you enjoyed your stay at our beautiful resort, and we would like to express our deepest gratitude for choosing our Viva Fortuna Beach by Wyndham.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Valerie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly and helpful!
Bodde här 3 nätter i april 2024
Svar från Viva Fortuna Beach by Wyndham 9 apr. 2024
Dear Valerie,We genuinely appreciate your positive review of your vacation and want to express our gratitude for choosing Viva Fortuna Beach by Wyndham as your destination.Our primary objective is to offer all our guests a delightful and memorable vacation experience, and we are thrilled to learn that we have succeeded in doing so during your stay.We look forward to welcoming you back soon at our Resort. Best regards,Customer CareViva Fortuna Beach by Wyndham

4/10 Dåligt

Allan

Bodde här 1 natt i mars 2024
Svar från Viva Fortuna Beach by Wyndham 21 apr. 2024
Dear Allan,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Karin Sue

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Generally a nice relaxing place. I have two suggestions. First, heat the pool in the colder months so people are comfortable. The ocean and pool were so cold it was uncomfortable. Second, why was there no bacon for the early risers? It didn't come out until 9 each day.
Bodde här 4 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 1 apr. 2024
Dear Karin Sue,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable and we will take your suggestions into account. Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach By Wyndham

2/10 Väldigt dåligt

Jared Wayne

Bodde här 4 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 1 apr. 2024
Dear Jared Wayne,Thank you very much for taking the time to post your review. We hope to have the opportunity to improve your perception of our resort in a further stay.We would be honored to welcome you back in a near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Lee

Reste med sin partner
Gillade: Bekvämligheter
It was nice not to have other resorts on the beach. Beach and ocean was an A. We liked the eco friendliness of the resort. Bring your yetties no bottled water. And bar drinks stay cold on beach/pool. Unfortunately the Junkanoo Cafe food was fair at best. Lots of carbs/starches and the food was cold. The rooms need an update and there was a lack of attention to detail. For example our toilet paper holder was broken. It was hard to find fresh washcloths from housekeeping. There also should be a better way to communicate with your guests what is going on at the resort on a daily basis. We were also disappointed to find that we could not eat at one of your dinner restaurants every night. When we booked ALL INCLUSIVE we know that means you have access to all food options like in other resorts we visited. The pool was cold and lacked shaded areas. The food by the pool/beach had a nice set up with food but again it was cold. Cold hamburgers and fries just are not tasty. Cooked to order would have been better and worth the wait for hot food.
Bodde här 6 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 30 mars 2024
Dear Lee,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property, but regret that not everything has met your expectations.We assure you that your comments have been taken into account.Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach by Wyndham.Best regards,Customer CareViva Fortuna Beach by Wyndham

4/10 Dåligt

Brittney

Reste med familjen
Gillade: Personal och service
We specifically requested King beds during booking and were told that none were available. Beds were small, which made sleep for the week extremely uncomfortable. Our A/C also leaked onto the floor (puddles, needing towels for cleanup), and we have been hounded with calls from the resort for timeshare purposes since our stay.
Bodde här 4 nätter i februari 2024
Svar från Viva Fortuna Beach by Wyndham 28 mars 2024
Dear Brittney,Thank you for the review regarding your recent stay at our Resort.We deeply regret to learn that your experience did not meet your expectations. Your comments and insights are incredibly important to us as they play a crucial role in helping us continually evaluate and improve our amenities and services.Thank you again for your feedback and we hope to have the opportunity of regaining your trust the next time you visit to The Bahamas.Kind regards,Customer CareViva Fortuna Beach by Wyndham

4/10 Dåligt

Brian

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was nice, however there were several parts of the stay that made it less than acceptable. 1. Unless you pick up beach towels before 9am they will be out for the day. Which leads the customers to keep them overnight, buy more. 2. You cannot book restaurants upon check-in and they are sold out for the week. We questioned so they booked our party of 6 for a table for 4. But upon arrival and through most the entire meal there were 5-6 out of 20 tables actually had people sitting at it. Keep in mind you only get two booked meals, best of luck making it happen. 3. Buffett was nothing worth raving about. Most of it was bland and didn’t make sense especially on themed nights. Do not go with children that do not want to venture out into entree options that are odd. Overall not kid friendly when it comes to food. And the 3 adults didn’t like much of what we had to seek out each night. 4. No hot water the last day we were there. 5. Jerry the manager at Dolce vita, Jedd with the entertainment staff and the entire dive staff was exceptional!
Bodde här 5 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 26 mars 2024
Dear Brian,Thank you for publishing your review.Our continuous commitment is to provide a quality service to all of our guests. Please be sure that your comments will be taken into consideration as they will assist us to continue improving. Please do not forget that we will be pleased to welcome you back at Viva Fortuna Beach by WyndhamBest regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

David R

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Pristine endless thick white sand beaches.
Bodde här 7 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 21 mars 2024
Dear David R,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

2/10 Väldigt dåligt

John

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No hot water in room ~ asked twice if it could be fixed. Sent 3 maintenance guys and still couldn’t fix it. Front desk manager wasn’t helpful or willing to accommodate.
Bodde här 3 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 20 mars 2024
Dear John,We appreciate the time you dedicated to write your remarks about your vacation.It is our priority to satisfy all of our clients and we can assure you that we work every day with great efforts to optimize our services. Thank you very much for taking the time to bring these points to our attention, we will take all the necessary actions in order to avoid those situations.Thank you again for your feedback. Kind regards, Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Torianna

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing staff. Very family friendly and a beautiful beach.
Bodde här 5 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 18 mars 2024
Dear Torianna,We genuinely appreciate your positive review of your vacation and want to express our gratitude for choosing Viva Fortuna Beach by Wyndham as your destination.Our primary objective is to offer all our guests a delightful and memorable vacation experience, and we are thrilled to learn that we have succeeded in doing so during your stay.We look forward to welcoming you back soon at our Resort. Best regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Oksana

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
I recently stayed at Viva Fortuna Beach by Wyndham for 4 days with my partner, and it was a delightful experience. We had the opportunity to dine in two restaurants on-site, and the food was exceptional, especially the tuna steak, which was the best I’ve ever had. While the buffet offered average options with not many choices, the dishes were still tasty. The entertainment options were plentiful, with nightly shows and live music at the bar, where the talented performer added to the ambiance. The white sand beach and warm, clear blue water were absolutely stunning, making it an ideal setting for relaxation. Despite being a smaller resort, everything we needed was conveniently close, creating a cozy atmosphere. The staff were incredibly friendly and accommodating, ensuring that our rooms were cleaned daily. Although the rooms were standard and the resort itself is not new, it was clean and inviting. However, I would advise future travelers to be cautious when booking packages, especially from New York. In our case, the package only included a flight to Nassau, and upon arrival, we discovered that the resort is located on a different island, requiring an additional 30-minute flight, which came at a significant cost. Therefore, I recommend ensuring that your flight is booked to Freeport Grand Bahama Island if you plan to stay at this resort. Overall, our experience with the hotel was wonderful, but our experience with the Expedia package left much to be desired.
Bodde här 3 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 18 mars 2024
Dear Oksana,Thank you for publishing your positive and sharing your experiences with other travelers.It is more than wonderful to learn that you thoroughly enjoyed your stay, our customer’s satisfaction is our constant goal. Knowing we have reached this goal in your currently stay is very rewarding for all our hard working staff members and it will reinforce our commitment to provide quality service to all of our guests.Thank you so much for your detailed and motivating comments. We hope your review will help other travelers to choose us.We hope to welcome you back for offering you another awesome stay.Kind regards, Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Serena

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
lovely beaches
Bodde här 3 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 18 mars 2024
Dear Serena,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

Robert

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No water in the rooms refrigerator. If you call for some, the ONLY person with a key to that storage just left or he comes in tomorrow at 10, Oh that person is nit here and we can get that for you tomorrow, blah, blah, blah! While there, they ran out of regular coffee and all they could put in your room was decaf. Thanks but why don’t we just drink hot water? Poorly managed property! The food is pretty good, but could be better. It’s a shame, as the property itself is amazing!
Bodde här 6 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 18 mars 2024
Dear Robert,Thank you very much for taking the time to post your review.Please know that we value your concerns deeply, and our dedicated team is actively working to address and resolve the issues you brought to our attention. Your feedback is integral to our ongoing commitment to enhance the quality of our facilities and services continually.We look forward to the chance to welcome you back and provide you with an improved and more enjoyable stay.Kind regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Teorah

Gillade: Personal och service
Bodde här 2 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 15 mars 2024
Dear Teorah,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This exactly want I was looking for in vacation. There was amazing beach, water sports, incredible entertainment, and great food and drinks.
Bodde här 5 nätter i februari 2024
Svar från Viva Fortuna Beach by Wyndham 6 mars 2024
Dear Michael, Thank you for your kind and detailed review about Viva Fortuna Beach by Wyndham, its facilities and services.We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest and we recognize that our staff plays a valuable role in the vacation experience of our guests. Reviews like yours serve to motivate us even more.We thank you for choosing Viva Fortuna Beach by Wyndham for your getaway, and we are honored to have had the opportunity to host you.Kind regards, Customer CareViva Fortuna Beach by Wyndham

10/10 Fantastiskt

Natalie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
food was excellent for a buffet staff was accommodating with a room change request.
Bodde här 6 nätter i februari 2024
Svar från Viva Fortuna Beach by Wyndham 5 mars 2024
Dear Natalie,Thanks for your kind review of our Resort, its facilities and services. We really appreciate receiving feedback from our guests and we will be certain to pass along your kind praise to our staff. It's our pleasure to have received you with us at the Viva Fortuna Beach by Wyndham and we are happy to hear that your vacation has been so great and that you feel safe with us.Thank you for recommending our Viva Fortuna Beach by Wyndham and please remember that we will be pleased to welcome you back anytime.Kind regards, Customer CareViva Fortuna Beach By Wyndham

2/10 Väldigt dåligt

Robert

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Viva Fortuna Beach by Wyndham 6 mars 2024
Dear Robert,We appreciate the time you dedicated to write your remarks during your recent visit to our resort.We are sorry for the incident that you mentioned and has been brought to the attention of the involved department. We are sorry for any inconvenience or annoyance that you might have experienced during your last visit with us. We hope to have the opportunity to serve you at our resort.Kind regards,Customer CareViva Fortuna Beach by Wyndham

6/10 Okej

James

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Not all staff was friendly. Not helpful at all. Room was horrible refused to stay in there! Switch us no hot water for 2 days!
Bodde här 7 nätter i februari 2024
Svar från Viva Fortuna Beach by Wyndham 5 mars 2024
Dear James,We appreciate your feedback on your recent stay at Viva Fortuna Beach by Wyndham. Your opinion is valuable and we will take your suggestions into account. Both your pros and cons comments have been forwarded to the responsible managers.Please do not forget that Viva Fortuna Beach by Wyndham will be pleased to welcome you back.Best regards,Customer CareViva Fortuna Beach by Wyndham

8/10 Bra

Margaret Anne

Gillade: Renlighet och personal och service
Bodde här 5 nätter i februari 2024
Svar från Viva Fortuna Beach by Wyndham 5 mars 2024
Dear Margaret Anne,Thank you very much for taking the time to post your review. Your positive feedback means you enjoyed your stay at Viva Fortuna Beach by Wyndham, and we would like to express our deepest gratitude for choosing our beautiful resort. We would be honored to welcome you back in the near future.Kind regards,Customer CareViva Fortuna Beach by Wyndham