Dear Elliott, Thank you for your review. We are sorry that the swimming pool was not warm enough for you and have noted your comment, although we would like to take the opportunity to explain that from November until May they are heated between 24º and 26ºC. Furthermore, we are sorry to read that our buffet offer did not meet your expectations in terms of flavor, our Chefs strive to impress our guests with high standards and the possibility to savour the best of our local cuisine as well as a great selection of international delights. However as we receive guests of all nationalities and ages, we try not to over spice the dishes in order to please all palates, for this reason there is a wide spice station included in our buffet for our guests to help themselves and season their dishes to their liking. On the other hand, we thank you for your lovely comments regarding the service you received from our team members, we will be sharing your kind words with them as we know it will mean a great deal. Thank you again for your feedback and we hope to welcome you again in the future. Best regards, Caroline Deneyer, Guest Experience Manager

Dear Andrew,Thank you for your review.It is disappointing that our room offerings and buffet dinner did not align with what you were looking for. We pride ourselves on providing a variety of accommodations and dining experiences, and we regret that we fell short in this instance.On the other hand, we appreciate your recognition of our breakfast options and are glad to know you found our pool area to your liking with its ample seating and relaxing environment.Last but not least, we are happy to read you enjoyed our central location in Corralejo as we are indeed next to the main strip with shops and the beach. Ideal to explore Corralejo!Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Kind regards,Caroline Deneyer, Deputy Manager

Dear Caroline,Thank you for your positive feedback.It's a delight to hear that you found our hotel spotlessly clean and our rooms both comfortable and spacious. We're also thrilled to know that our staff's friendliness and helpfulness contributed to a stay you wouldn't hesitate to repeat. Your appreciation for the room amenities and the overall condition of our hotel fills us with pride, as we strive to create an exceptional experience for our guests.Thank you again for this lovely review and we look forward to welcoming you back on a future occasion.Best regards,Caroline Deneyer, Deputy Manager

Dear Viviana,We appreciate that you took the time to share your experience with us.We sincerely regret reading that you found cockroaches. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology of Fuerteventura, the presence of insects is unfortunately unavoidable. Furthermore, cockroaches need food, water, warmth and shelter for survival and this is why we have a very strict policy forbidding the taking of food from our restaurant and we also encourage our guests not to leave any food or crumbs in their rooms in order to avoid their settlement in our accommodations and we ask that you please accept our sincerest apologies for the inconveniences caused to you and your family.We also appreciate your insights regarding our buffets. Our Chefs strive to offer a range of local and international dishes and all trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services. Nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. We also apologize for any misunderstanding concerning the pool's sunbed policy; we aim for all guests to enjoy the amenities fairly and advice our guests with notes on the tables at our main restaurant relaying on our guests to follow the policy and not having to enforce it by our team. However, we have taken good note of your remarks for further improvement.Moreover, we want to clarify that while our spa facilities offer a serene escape, there is an additional fee for guests to ensure the highest quality of service and experience as informed to the tour operators and websites we work, with to avoid any misunderstanding.Last but not least, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once again, thank you for your visit and constructive critics, we hope that you had a nice journey back home and to have the pleasure of serving you again in our hotels worldwide ensuring you in advance of our best intentions at all times. Best regards,Caroline Deneyer, Deputy Manager

Dear Steven, Thank you very much for your kind feedback.We're thrilled to hear that you found our hotel clean, comfortable, and our staff friendly. It's wonderful that you enjoyed the wide choice of food and drink available. Our Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours.Last but not least, your endorsement of our location, close to beaches, shopping, and local dining, is greatly appreciated and we're honored to be your choice for the past 8 years. We already look forward to welcoming you back for another memorable experience.Best wishes,Caroline Deneyer, Assistant Manager

Dear Patrick,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back in the future. Best wishes,Caroline Deneyer, Assistant Manager

Dear Guest,Thank you for your positive feedback.We are delighted to know that our team's dedication to service made a positive impact on your stay and that you found our rooms to be spacious and clean. It is also great to hear that you enjoyed the pool facilities and found our location to be ideal for your needs. We are glad that your child-free trip was a memorable one and that you are considering returning for another stay.We look forward to welcoming you back on a future occasion.Best regards,Tristan Di Pippo, Guest Experience Manager

Sehr geehrter Gast,Herzlichen Dank für Ihre Bewertung.Es freut uns sehr, dass Sie unseren ausgezeichneten Service und das freundliche Personal schätzen. Wir sind stolz darauf, unseren Gästen saubere und gepflegte Räumlichkeiten sowie moderne, komfortable Zimmer zu bieten. Es ist schön zu hören, dass Sie die gute Lage unseres Hotels in der Nähe des Strandes und des Zentrums von Corralejo genossen haben. Zudem freuen wir uns, dass unser abwechslungsreiches und vielfältiges Essen Ihren Geschmack getroffen hat.Wir freuen uns schon darauf, Sie wieder bei uns zu empfangen. Mit freundlichen Grüßen,Tristan Di Pippo, Guest Experience Manager

Dear Laura,Thank you for your positive feedback.We are pleased that you had a pleasant stay with us.We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Your positive feedback inspires us to continue with our efforts.Moreover, it is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.We look forward to welcoming you back on a future occasion.Best regards,Tristan Di Pippo, Guest Experience Manager

Dear guest,We appreciate that you took the time to share your experience with us.We sincerely regret reading that you found cockroaches in your room and we thank you for contacting our reception for us to intervene. We have in place a regular pest-control plan and of course work hard on a daily basis to avoid their presence within our grounds, however at certain times of the year, depending on the climatology of Fuerteventura, the presence of insects is unfortunately unavoidable. Furthermore, cockroaches need food, water, warmth and shelter for survival and this is why we have a very strict policy forbidding the taking of food from our restaurant and we also encourage our guests not to leave any food or crumbs in their rooms in order to avoid their settlement in our accommodations and we ask that you please accept our sincerest apologies for the inconveniences caused to you and your partner.We would also take the opportunity to explain that all rooms reserved for new arrivals are per standard double checked by our housekeeping Manager to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion. Nevertheless, we hope you enjoyed your time with us and look forward to welcome you back for a future occasion.Kind regards,Tristan Di Pippo, Guest Experience Manager

Estimada Carlota,Le damos las gracias por compartir su opinión sobre su estancia en el Barceló Corralejo Sands. Lamentamos leer acerca de su descontento con la limpieza de su habitación, en Barceló nos esforzamos por proporcionar la eficiencia total en esta área. Somos plenamente conscientes de que la higiene y la limpieza son aspectos de gran importancia para que nuestros huéspedes se sientan cómodos al 100% en nuestros hoteles. Para una ocasión futura, por favor no dude en contactar con nuestra recepción para señalar cualquier imperfección. El equipo actuará rápidamente con la intención de abordar la cuestión y corregir cualquier situación que no está de acuerdo con nuestros estándares establecidos.Por otro lado, agradecemos sus palabras con respecto a nuestro personal. Su amabilidad y gentileza son, sin duda, uno de los principales activos de nuestro hotel. Les felicitaremos en su nombre por la contribución que han llevado a cabo para asegurar su bienestar durante su estancia con nosotros.También nos alegra saber que pudo disfrutar de nuestros bufets, que destacan por su calidad, variedad e insuperable relación calidad-precio.Una vez mas le damos las gracias por elegirnos para sus vacaciones y esperamos tener la ocasión de volver a recibirles en el futuro.Un cordial saludo,Tristan Di Pippo, Guest Experience Manager

Dear Smita,Thank you for the time you spent to share your feedback on your recent stay at Barceló Corralejo Sands.It is really good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours.We are also very pleased to read that you did like the room we accommodated you in and that you found it to be comfortable and spacious.Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to welcome you again in the future.Kind regards,Tristan Di Pippo, Guest Experience Manager

Cher Invité, Merci pour votre appréciation sur votre séjour au sein de notre hôtel Barceló Corralejo Sands. Nous regrettons qu'apparemment nous n'ayons pas su faire respecter notre politique interne concernant la réservation des transats. Votre commentaire a bien été pris en considération afin de renforcer notre communication en rappelant à nos clients que leur réservation est interdite. Nous mettons tout en œuvre pour que les niveaux de bruit soient toujours maintenus dans des limites raisonnables afin que nos clients ne soient pas dérangés. Nous prenons note de vos commentaires pour les améliorations futures. D'autre part nous tenons à vous remercier pour vos aimables commentaires sur le service reçu pendant votre séjour, nous ne manquerons pas de les partager avec l'équipe car nous savons que ce sera un grande source de motivation pour tous. Enfin, nous apprécions aussi vos commentaires concernant la qualité et variété de nos buffets car notre talentueuse équipe de Chefs s'efforce d'assurer une grande variété de plats typiques locaux et internationaux à chaque repas afin de satisfaire tous les palais. Nous espérons vous avoir à nouveau bientôt parmi nous. Salutation distinguée, Tristan Di Pippo, Guest Experience Manager

Sehr geehrter Christian, vielen Dank für Ihre Bewertung unseres Hotels! Wir bedauern, dass sowohl die Einrichtung, als auch die Ausstattung Ihres Zimmers nicht vollständig Ihren Bedürfnissen entsprochen haben. Mit dem Ziel, unseren Gäste die wichtigsten Artikel bereit zu stellen, wurde bei der Auswahl in Betracht gezogen, welche Artikel von den verschiedenen Gästetypen, die wir in unserem Hotel begrüßen, am meisten gefordert werden. Seien Sie jedoch informiert, dass wir über andere Artikel verfügen, die der Gast während seines Aufenthalts anfordern kann. Ihre Bemerkungen zu Ihrer Erfahrung bei den Mahlzeiten haben wir uns sehr zu Herzen genommen und bedauern aufrichtig zu lesen, dass wir Ihren kulinarischen Erwartungen nicht entsprochen haben. Wir möchten bei dieser Gelegenheit jedoch unterstreichen, dass unsere Chefkochs alle zwei Wochen einen neuen Menüplan aufstellen, mit einer vielseitigen Auswahl an regionalen und internationalen Köstlichkeiten. Diese ist den verschiedensten Ernährungsansprüchen angepasst, denn wir sind bestrebt, selbst die anspruchsvollsten Gaumen zu kitzeln. Es tut uns leid, dass Sie vor Ihrer Ankunft nicht über die zusätzlichen Serviceleistungen (Safe, Minibar ...) informiert wurden. Wir versuchen unseren Gästen bei er Buchung die einfachste und günstigste Option zu bieten, je nach Wunsch und Bedarf können diese dann die gewünschten Extra-Serviceleistungen hinzubuchen. Wir freuen uns, dass Sie den Standort unseres Hotels als ideal empfunden haben. Vielen Dank auch für Ihre liebenswürdigen Kommentare bezüglich des Services, den Sie von unserem Team erhalten haben. Sie können sicher sein, dass wir Ihre netten Worte weiterleiten werden, da wir wissen, wie wichtig diese für unsere Mitarbeiter sind. Wir hoffen, Sie beim nächsten Mal gänzlich von unserem Service überzeugen zu können. Mit freundlichen Grüßen, Caroline Deneyer, Guest Experience Manager

Chère Sophie, Tout d'abord nous tenons à vous remercier pour votre commentaire élogieux publié suite à votre récent séjour auprès de notre Barceló Corralejo Sands. Nous sommes très heureux de lire que vous avez passé un agréable séjour parmi nous et apprécié, tout particulièrement, les qualités gustatives de notre généreux petit-déjeuner et diner. Merci de mentionner la sympathie de notre équipe ! Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Caroline Deneyer, Guest Experience Manager

Dear Louise, Thank you for sharing your review with us. We are delighted to hear that you had such an enjoyable stay with us and to know that you liked our comfortable, stylish rooms so much. We apologise for the inconvenience you faced; this is not a usual occurrence and please be assured that this will be addressed with our housekeeping team. We appreciate your mention of our prime location and we are glad it suited you well. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Caroline Deneyer, Guest Experience Manager

Dear guests, Thank you for this review of your time at our hotel. We are delighted that you had such a fabulous stay with us! Our team works hard to ensure the comfort and satisfaction of every guest, so your kind feedback is truly rewarding and will inspire us to keep up the good work. It would be a pleasure to welcome you back on another occasion. Best wishes, Caroline Deneyer, Guest Experience Manager

Dear Richard, Thank you for your review. We regret to read of your disappointment with the entertainment at our hotel and remain at your disposal for any additional comments that may help us to continue improving our services. We are, nevertheless, pleased that you had an enjoyable stay with us. We thank you for your wonderful comments on the service delivered which will be shared with the entire team. It is always a great source of motivation for our team to know that our guests appreciated their efforts and attention to detail. We are delighted that you appreciated the efforts of our Chefs as we strive to satisfy the many culinary wishes of our guests by offering tasty international and local dishes. We hope to welcome you back in the future. Best wishes, Caroline Deneyer, Guest Experience Manager

Beste gast, Bedankt voor uw beoordeling. Wij zijn verheugd te lezen dat u een prima verblijf had en dat u het heerlijke ontbijt op prijs stelde. Spijtig dat het uitzicht niet geheel naar wens was. U had dit gerust even mogen melden, wellicht hadden we u een andere kamer aan kunnen bieden. Met vriendelijke groet, Caroline Deneyer, Guest Experience Manager

Dear James, Thank you very much for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back for another memorable experience. Best wishes, Caroline Deneyer, Guest Experience Manager

Chère Djamila, Nous voulons vous remercier de ce résumé si positif de votre séjour que vous nous avez fait parvenir. Nous sommes enchantés que vous ayez passé un excellent séjour parmi nous et tout particulièrement apprécié le confort de votre chambre et la qualité de notre offre de restauration. C'est par ailleurs un plaisir de lire que la sympathie et le professionnalisme de notre équipe ont contribué à rendre ce moment plus agréable encore. Encore merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche. Cordialement, Caroline Deneyer, Guest Experience Manager

Gentile Alberto, Grazie per averci fatto conoscere la sua opinione. Siamo lieti di essere riusciti a garantirle un soggiorno piacevole presso la nostra struttura. Ci fa piacere che sia rimasto completamente soddisfatto dal comfort nelle camere. I suoi complimenti ci gratificano enormemente. Grazie ancora per la Sua gentile recensione sul nostro hotel, speriamo di averLa di nuovo con noi prossimamente. Cordiali saluti, Caroline Deneyer, Guest Experience Manager

Dear Guest, Thank you so much for this glowing review. We are grateful for your approval of the décor that is aimed at guaranteeing a memorable stay and are also happy you found our hotel to be in a convenient location for your visit to Corralejo . Our breakfast represents healthy eating habits that have become a better way to live and while travelling. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products and are pleased it helped you start your day off right. We look forward to welcoming you back. Best regards Caroline Deneyer, Guest Experience Manager

Gentile Ospite, Grazie per averci fatto conoscere la sua opinione. Siamo felici di leggere che abbia apprezzato il servizio svolto dal nostro team di reception al suo arrivo e che abbia potuto procedere al check-in senza difficoltà alcuna, come previsto. Grazie per aver sottolineato la quiete della struttura, la bellezza e la grandezza delle nostre stanze, recentemente rinnovate e pensate in modo da garantire un soggiorno confortevole con un arredo di design e la più recente tecnologia, perché sappiamo che la bellezza di un albergo contribuisce enormemente all'esperienza generale della nostra clientela. Siamo quindi felici di leggere che questo aspetto della nostra proposta l'abbia completamente soddisfatta. Siamo felici di leggere che la selezione di piatti presenti nel menù abbia soddisfatto appieno i suoi gusti. I nostri Executive Chef si impegnano nel preparare una grande varietà di delizie così da poter soddisfare tutti i palati. La ringraziamo quindi per averci fatto sapere di essere stati capaci di conquistare anche il suo. Apprezziamo sinceramente le sue gentili parole nei confronti del nostro personale. La loro gentilezza e disponibilità sono senz'altro una delle forze principali del nostro hotel, non mancheremo quindi di congratularci con loro per il contributo dato per garantire il suo benessere durante il soggiorno da noi. Saremmo molto felici di avere un'altra occasione per poterla ospitare in futuro e offrirle un servizio all'altezza delle sue aspettative. Le porgiamo i nostri cordiali saluti. Caroline Deneyer, Guest Experience Manager

Dear Brian, We appreciate that you took the time to review your recent stay. We are so glad that everything met your expectations during your stay with us. We look forward to seeing you again. Kind regards, Caroline Deneyer, Guest Experience Manager

Dear Lee, Thank you very much for your kind review. We are glad we were able to help start your day off on the right foot with our tasty breakfast buffet and we appreciate your highlight on the comfort of our rooms. It would be our pleasure to have you return for another memorable experience! Best wishes, Caroline Deneyer, Guest Experience Manager

Chère Zdenka, Nous souhaitons tout d'abord vous remercier pour votre préférence envers notre hôtel Barceló Corralejo Sands pour vos vacances. Nous nous réjouissons de voir que vous avez apprécié votre séjour parmi nous, en raison principalement de notre emplacement et la qualité de notre équipe, motivée à rendre votre séjour aussi plaisant que confortable. Nous serions ravis de vous recevoir une nouvelle fois très prochainement. Bien à vous, Caroline Deneyer, Guest Experience Manager

Dear Graham, Thank you for sharing your experience with us. Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service. The entire team look forward to welcoming you back for a future visit. Kind regards, Caroline Deneyer, Guest Experience Manager

Dear Klaus, Thank you for your kind feedback. We are so glad that everything met your expectations during your stay with us. We look forward to welcoming you back on future occasions. Best wishes, Caroline Deneyer, Guest Experience Manager

Sehr geehrte Mathilde, vielen Dank für die freundliche Bewertung unseres Hotels. Mit Wohlgefallen haben wir gelesen, dass es Ihnen bei uns gut gefallen hat und dass Sie einen rundum schönen Aufenthalt hatten. Hoffentlich besuchen Sie uns auch in der Zukunft wieder. Freundliche Grüße, Caroline Deneyer, Guest Experience Manager

Wir bedauern es zu lesen, dass wir Sie während Ihres Aufenthalts scheinbar nicht über unsere Hausnorm, bezüglich des Verbots Sonnenliegen zu reservieren bzw. dauerzubesetzen, informiert haben. Ihre Bemerkung diesbezüglich haben wir aufmerksam zur Kenntnis genommen und würden Sie gerne darüber in Kenntnis setzen, dass wir unverzüglich die Hinweise verstärken und unsere Gäste daran erinnern werden, dass es in unserem Hotel untersagt ist, Liegestühle zu besetzten, die nicht sofort benutzt werden. Wir freuen uns sehr über Ihre Komplimente für unsere Mitarbeiter, deren Liebenswürdigkeit und Zuvorkommenheit eine unserer Stärken sind und wir versprechen Ihnen, ihnen allen in Ihrem Namen für ihren Beitrag zu Ihrem Wohlbefinden in unserem Hotel zu gratulieren. Schön, dass wir Ihnen mit dem Upgrade Ihren Aufenthalt versüßen konnten. Sehr gerne lesen wir, dass Sie unser Frühstück genossen haben. Uns ist bewusst, dass dies die wichtigste Mahlzeit des Tages ist. Caroline Deneyer, Guest Experience Manager

Dear Guest, Thanks for taking the time to review your visit to our hotel, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We regret your disappointment for not being able to provide you with a proper double bed during your stay. However, we would like to take the opportunity to point out that all rooms are advertised as having twin beds on our website, nevertheless our housekeeping team will make the beds with double sheets joining the mattresses upon request. For a future occasion please do not hesitate to contact our reception team who will assist for you to fully enjoy the comfort of your assigned room. On the other hand, we are very pleased to know that overall you enjoyed your stay, and that you took good advantage of our central location in Corralejo, near the shops and the beach. Last but not least, thorough cleaning being an absolute must for Barceló we thank you for highlighting the safe feeling and cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is basic for a comfortable holiday experience in any hotel. It would be a pleasure to welcome you again. Kindest regards, Caroline Deneyer, Guest Experience Manager

Dear Val, Thank you for taking the time to review your stay. Praise from a recent guest is a great reward and encourages our team to continue with their efforts to deliver a memorable experience to all our guests and we look forward to the pleasure of welcoming you back on another occasion. Kind regards, Caroline Deneyer, Guest Experience Manager

Estimado Huésped, Muchas gracias por el tiempo dedicado en compartir sus impresiones personales sobre su estancia en el Barceló Corralejo Sands. Siempre estamos abiertos a recibir sus comentarios, ya que ello nos permite mejorar continuamente la experiencia que creamos para nuestros huéspedes. Lamentamos leer acerca de su descontento con la limpieza de su habitación, en Barceló Hotel Group, nos esforzamos por proporcionar la eficiencia total con una correcta higiene y desinfección. Somos plenamente conscientes de que es un aspecto primordial en estos momentos y le aseguro que lo que relata no es un hecho habitual en nuestro hotel, por lo que, revisaremos en detalle que ha podido ocurrir durante su estancia. Le invitamos en una próxima ocasión a señalar cualquier imperfección al equipo para que pueda intervenir de inmediato. Por otro lado, le damos gracias por sus maravillosos comentarios acerca del servicio recibido, los cuales han sido compartidos con todo el equipo. Siempre es una gran fuente de motivación para nuestro personal el oír que nuestros clientes aprecian sus servicios y atención de manera tan positiva. Gracias nuevamente por su visita y críticas constructivas, nuestro objetivo principal es que asegurar a nuestros huéspedes se sientan cómodos y disfruten plenamente de sus visitas. Estamos ansiosos por tener la oportunidad de recuperar su confianza. Atentamente, Caroline Deneyer, Guest Experience Manager

Dear Guest, We appreciate you reaching out on Expedia to notify us of your concerns related to your recent stay at our Barceló Corralejo Sands hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We are very sorry to read the disturbances caused by the maintenance of our room terraces. Your feedback will be shared with our Maintenance Manager to ensure that this was an isolated issue that is corrected moving forward. Please accept our sincere apologies if this has disrupted your sleep. Furthermore, we are sorry to read that our buffets offer did not meet your expectations. Our Chefs strive to offer the possibility to enjoy the best of our local cuisine such as local cheeses or fish gratin with ali-oli, as well as a great selection of international dishes such as Strogonof beef, mushroom risotto, or duck. We will not fail to share your comments with our Chef for further revision. Thank you for your comments on our Wifi. The access to our Wifi service may be slower during peak hours when many guests’ login to our network, nevertheless we will pass on your comments to our technical department for improvement. Our main commitment is our guests' satisfaction and our goal, this is why we hope we will have the pleasure to welcome you back on your next visit to Fuerteventura and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Best regards, Caroline Deneyer

Chère Sadry, Merci pour avoir partagé ces merveilleux commentaires sur Expedia, nous sommes ravis de lire que vous avez pleinement profité de votre séjour parmi nous. Nous vous remercions pour la magnifique description de nos installations et piscine car notre but principal est de garantir des installations impeccables propres et attrayantes. Enfin, nous sommes ravis de lire que vous avez apprécié notre emplacement stratégique permettant de visiter les merveilles de Corralejo. Encore merci pour votre aimable appréciation sur notre Hotel, nous espérons vous avoir à nouveau bientôt parmi nous. Salutations distinguées, Caroline Deneyer

Dear Roger, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire reception team as we know it will be a great source of motivation to keep on going the extra mile. Furthermore, we thank you for your highlight on the beauty of our installations and pool area. It is our goal to provide our guests with spotless, attractive and spacious installations with a personal touch provided by our team. Once again we thank you for this wonderful review and we hope to may welcome you back soon. Best regards, Caroline Deneyer Guest Experience Manager