Hotell nära Furnace Run Metro Park

“Poor customer service”

“We stayed two nights and I would say the property is in major need of an upgrade. I also had an issue with having lots of kids being unattended with no parents in the pool when I was trying to take my young kids swimming. Also, we had an incident where a bottle of water spilled on a bed, I asked for clean bedding and said I’d even change it myself but they kept offering me a rollaway but I refused until someone just brought me some sheets and blankets. The play structures are in need of a clean,...

“The hotel room was very clean. The location was good. Quiet area, plenty of parking. The parking lot in front of the hotel was very lit. Breakfast was good as well. ”

“nyrenoverade rum rent å fint skön säng. positivt bemötande av personalen.”

“Terrible, room I was in smelled like cigarettes ”

“Staff is NEVER at the front desk so anytime you need something you’re standing there waiting for them to return. Room is ok, it’s an older hotel and it shows. ”

“Rummet var fint. Hoteller verkar vara under renovering så det kommer nog bli bra. Frukosten var bra fast det tillkom extra. Poolen var ur funktion.”

“Never going back ”

“Room was dirty looking, orange on towels, no TV control or trash can, bed cover has spots on it. Tub was clogged. Told the desk & was given another room that mold around tub, 3 lamps and only 2 worked, cracked walls ”

“rooms werent clean, seen body fluids in several areas of the room. sheets looked un changed shower and tub had stuff in it and hair around the tub dirty towls under sink changed room more than once just a bad property. Staff was nice ”

“The holes in the wall were stuffed with toilet paper the elevator didn't even work to the third floor and they said the doors to the each floor was locked and were even locked to be safe”

“Nice and quiet ”

“Staff was really helpful and efficient! Lobby and elevators were welcoming and appeared clean. Two-star review is for condition of the room. Although the bedsheets were clean, it smelled like stale cigarettes — kept waking up throughout the night because the smell was so nauseating. It felt like that smell was ingrained over years and it was IN everything — the carpet, the upholstery, the curtains — no amount of daily room service would have been able to rid the smell. The room itself was tidy...

“Dirty bed dirty mirrors shower curtain blood stains was awful ”

“N/A”

“The gentleman who checked me in was wonderful. The manager was very rude and disrespectful. They put me in a room that was not prepared. Moved me to another room that was already reserved for somebody else then moved me again to another room where the TV wasn’t working the phone wasn’t working and somebody had to come fix everything. This was one of the worst experiences I’ve ever had.”

“Good. Clean. No issues.”