Hotell nära Galleri Wilms

"Rummet var mycket bra, tekniskt strul när jah checkade ut men det var inget större problem."

"Rent rum, fräsch hotell simpel & god frukost. Personalen kan bli bättre på att bemöta turister och kommunicera på ett språk (engelska) så man kan förstå varandra. Alla kan inte tyska tyvärr. "

"Trevlig personal, bra frukost. Bra med parkering. Mycket rent och fint. "

"Allt var bra"

"Bra frukost, sköna sängar "

"Bra"

"Everything looked great and had a modern look , but you could definitely tell that esthetics were prioritized over function. Very pretty sink that doesn't really drain like it should. A kitchenette that serves no purpose with empty cupboards, but there are no drawers to put yout clothes. The lighting in the rooms are horrendous, it looks pretty at first sight, but try do your makeup with that lighting. The only thing that they really succeeded with function, was the bedding and pillows. It was very comfortable for sleep. The worst thing was the "room service " they call it room service, but you have to go down to reception to pick it up. And once you get it, it's something they warmed up ( not properly) in the microwave. Horrible..."

"Would not recommend. The rooms and hotel service were extremely disappointing. Our room was full of insects, cockroaches, and bedbugs. We had booked a triple room, but when we informed the hotel manager about the issue, she was very unkind and unprofessional. She offered us another room that only had one queen bed and a sofa bed, which did not match our original booking. We therefore requested a refund, which the hotel refused. We checked out immediately. To our surprise, other guests had reported the same problems in their reviews. Never book a stay at the Mercure Hotel Düsseldorf!"

"Was great"