Hotell i Galloway

“Super clean. Very modern and attractive room. Very good price. Comfy clean bed. Good and plentiful parking. Everything inside and out in excellent condition. My needs simple? For me this was perfect. ”

“Fair”

“It was a wonderful experience, pleasant, safe, and central; I liked it a lot.”

“Room was clean and ready for arrival. We booked an accessible room, which was very large and suited our needs quite well”

“Great stay. Comfortable and super clean. Staff was super friendly.”

“so much better than other comparable hotels, will definitely book Tru in the future”

“The kitchen was closed except for breakfast time and pool was closed for maintenance. Neither of these were communicated to me at time of check in”

“Rough start... upon arrival, I was informed the room I reserved was unavailable. We were initially given a smaller room until the hostess came up hours later apolgizing for the mistake. Housekeeping did not come during the 4 day stay. The bathroom was not cleaned and in awful condition... dirty shower and toilet we had to clean ourselves. Bistro staff were wonderful but Bistro was minimally staffed.”

“1”

“Breakfast till 10am!!”

“First the positive: the staff were friendly, the room was well cleaned, the wifi worked well. Then the negative: they promise a free round the clock shuttle service from the airport - this does not exist, they ask you to take a taxi at your own cost. The breakfast is a joke with styrofoam cups and plates and plastic utensils. There is nothing even remotely healthy or fresh available. You do get a lot of calories though if you want. The shower head in the shower was fixed at about 1,70cm from...

“Staff was nice but room was filthy. Pure on the seats, hair on the floor. Used towels, people smoking pot in the hallways.”

“Ran down and old was giving another room because my first room smelled like piss and misery. Needs work done to the property badly probably wouldn’t stay again.”

“Too noisy- staff could not control the baseball team noise in halls etc ”

“We were not apprised of the “rooms are cleaned every 3 days” policy. The bedding was never changed and we had to request towels for the room. We requested service for the duration of the stay which was not honored. This resulted an uncomfortable stay.Also the toilet flush handle needed replacement but a fix was improvised with electrical tape.”

“A good place for one night.”

“The rooms were good for what we needed, but our check-in time was over an hour late even though we booked in January”

“Staff were excellent and responsive. Room was nice and clean. Only thing odd was metal fence around perimeter of parking lot. Thought maybe there had been car break ins. ”