This was by far the worst rental experience I have ever had. The reservation stated I needed to stop by the office before heading to the rental to pay for parking and pick up my keys. I arrived exactly at 3:00 PM, but the office was closed. I called the number posted on their office door—which even mentioned the property name in the voicemail—and left a message as instructed.There was a code provided to pay for parking, so I went ahead and did that. Then I went to check the rental itself. The moment I walked in, I was hit with a strong smell of weed, the place was unbearably hot, and I saw a roach on counter .I searched for the air conditioning control but couldn’t find one. I called again. straight to voicemail.I couldn’t stay there. I left within 5–10 minutes and requested a refund, but they refused, claiming I had “called the wrong number.” That’s simply not true. I used the exact number posted on their own office door.The property looks nothing like the photos on the website—it’s run-down, filthy, and in poor condition. I spent about a thousand dollars, including parking, for a place I couldn’t even use for more than a few minutes.Do yourself a favor: stay far away from this place.