Our family of five (2 adults, 3 kids--10, 8, 4) stayed at this unit for 3 nights in September 2021. The Unit is updated and was clean on arrival. The appliances are in good working order, although the dishwasher and washer/dryer were older. My main criticism of the unit is it was somewhat understocked with things: it does not come with beach towels and there are zero beach supplies. Other units I've stayed at in Pointe West have beach items for use in their storage lockers, but this unit does not. It also didn't come with any hand soap? Which was maybe an oversight?
So, the unit has potential to be great but was mostly just okay for our purposes. Maybe we're picky and most other vacationers wouldn't expect beach towels or beach supplies. There is also no lounge furniture on the patio which was kind of a bummer, as the patio dining set wasn't terribly clean and also not great for just hanging outside.
I had no issues with TurnKey--they were very good at quickly answering/solving an issue that popped up with the internet.