Hotell nära Garbaldi Square

“Friendly staff, the hotel looks brand new, the room is very spacious and they have a decent breakfast, which is included. Highly recommend the hotel.”

“Very convenient location.”

“Great place to stay ”

“We truly enjoyed our stay at Underwood-Hale. The space was clean, cozy, and thoughtfully prepared. It felt like a home away from home. We are very satisfied with our experience and would happily stay here again.”

“only one elevator working...small room....just all around poor”

“they deposit that exspida took the hotel trying to get same one from. hotel was horrible stain chairs and beds and horrible service. ”

“Great location and staff. ”

“Dated hotel. Providence downtown is an unsafe mess. Staff wrongly charged us for parking service. Refunded but still a hassle.”

“Clean. Spacious room. ”

“Highly recommend the Loft as it was a beautiful space. The Heddle room has a glass window in the door to the bathroom. Technically you could shower in privacy but I would rather a solid door. Staff handled an issue with our original room well. They were immediately available when I called and provided both a short term (moving rooms for the night) and long term solution (fixing the issue) plan within ten minutes. Heddle room is a good option if you need a place to sleep and will be otherwise...

“They were working on elevators. Only 1 out of 3 were working. The one that was working broke with several people on it including a father, his son, and daughter. They were stuck for 25 mins. There was a picture of a pool on the website, and there was no pool. They advertised a hot breakfast buffet but did not have any. When I went to the front desk to ask a girl with braids gave me attitude like I was screaming when I was perfectly calm. There was smoke i. The elevator from them jackhammering,...

“Questionable bathroom cleanness, toilet paper outside the bathroom stalls, stall did not shut/lock, no contact from staff after checkin, suspected non-guest sleeping on couchs in common area, batteries missing in smoke detector, windows not fully shut and couldn't be shut.”

“The room was boiling hot, the sheets and entirety of the room were dirty, the staff was extremely rude and unhelpful. I came back to the building around 10:30 at night and had gotten locked out of the building and with no proper explanation I was told that I couldn’t come back in to at least get my things until check out time in the morning. When I called, the staff member on the phone had accused me of sneaking people in when I was barely ever even in the room, I only used it to store my things...

“Staff support was lacking, door locked upon arrival. Staff was already gone contacted Expedia and never heard back from the staff of hotel or Expedia.”

“Overall a good stay. Staff was attentive to needs and room was clean for the most part. I did see mold behind the dispensers in the shower that was gross and could probably be addressed with some tilex spray but overall decent. ”