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Recensioner av La Quinta Inn & Suites by Wyndham Garden City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Garden City
821 Stewart Ave, Garden City, NY

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 495 av 1116 recensioner" "
8 - Bra i betyg. 317 av 1116 recensioner" "
6 - Okej i betyg. 151 av 1116 recensioner" "
4 - Dåligt i betyg. 84 av 1116 recensioner" "
2 - Väldigt dåligt i betyg. 69 av 1116 recensioner" "

8,2/10

Renlighet

8,4/10

Personal och service

7,6/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Richard

Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
The wifi was GREAT and bed was GREAT and the cost was great
Bodde här 1 natt i maj 2024
Svar från Joe.O 3 maj 2024
Richard,Thank you for the 5-Star rating of your recent stay with us. I will share your kind feedback with my team. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

April

The carpet wasn’t shampooed and smelt like dog urine. I told the front desk.
Bodde här 1 natt i maj 2024
Svar från Joe.O 3 maj 2024
April,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

6/10 Okej

Holger, Michelstadt

Bodde här 1 natt i april 2024
Svar från Joe.O 3 maj 2024
Holger,Thank you for the rating of your recent stay with us. If there is anything we could have done to make your stay more pleasant, please let us know. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

6/10 Okej

Shamara, Snellville

Bad: Suspect people in the lobby going through the cabinets. Front desk staff dressed and behaving like they’re at home. Hotel room smelling like urine. Hair in towels. Good: Clean room (outside of the urine smell). Comfortable bed. Slept like a baby! Parking is great! Nice restaurants nearby. Continental breakfast was good.
Bodde här 1 natt i april 2024
Svar från Joe.O 2 maj 2024
Shamara,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool and correct the issues you encountered. Please accept my apologies. Joe.O - General Manager

6/10 Okej

Suzette

Reste med sin partner
Gillade: Renlighet
Gillade inte: Personal och service
The night clerk last night was very rude .. I had to set him straight and then he wants to be nice .. like no one wants an attitude when checking in or for any matter
Bodde här 1 natt i april 2024
Svar från Joe.O 1 maj 2024
Suzette,I'm sorry that your stay wasn't what we hoped it would be. I will share this with my team and use it as a coaching tool. Please accept my apologies.Joe.O - General Manager

10/10 Fantastiskt

Richard, Staley

Everything I wanted was present
Bodde här 2 nätter i april 2024
Svar från Joe.O 30 apr. 2024
Richard,Thak you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Kendra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The area was perfect for my trip
Bodde här 1 natt i april 2024
Svar från Joe.O 29 apr. 2024
Kendra,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we thank you for your business.Sincerely,Joe.O - General Manager

2/10 Väldigt dåligt

Paul

Reste med sin partner
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
DO NOT STAY HERE !! It is NOT SAFE. HOTEL has become a welfare residence. We booked a 4 night stay and barely slept. Upon arrival the smoke detectors were blasting, someone burned their clothes in the dryer. Both elevators were out of service, last 2x times we stayed the left elevator was also out of service. Guess they refuse to repair it. The room was below basic, with a door that didn't lock correctly, a window that also stayed apart, and a shower curtain that would roll down because the bar was bent. We asked for another room, but was told they were full and the only other room was on top floor. We checked out the next day and relocated to the SpringHill suites down the road.
Bodde här 4 nätter i april 2024
Svar från Joe.O 28 apr. 2024
Paul,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and make the necessary changes that you had mentioned in your review. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Diane

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Joe.O 28 apr. 2024
Diane,Thak you for the 5-Star rating of your recent stay with is. We are thrilled that you enjoyed you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Rod

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Joe.O 28 apr. 2024
Rod,Thank you for 5-Star Rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Matthew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great stay was upgraded to suite
Bodde här 2 nätter i mars 2024
Svar från Joe.O 25 apr. 2024
Matthew,Thank you for the 5-Star review of your recent stay with us. We are delighted that you enjoyed your stay and we appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

Karen J

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Given two keys..One never work! Ice machines on floors do not work! If I didnt mind the smell of marijuana it could have been a problem!!!!!
Bodde här 3 nätter i februari 2024
Svar från Joe.O 25 apr. 2024
Karen,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool, we thank you for your business.Sincerely,Joe.O - General Manager

8/10 Bra

Karen J

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
You are given two keys..One of them never work! Ice machines on each floor does not work! If I didnt mind the smell of marijuana it could have been a problem!
Bodde här 2 nätter i april 2024
Svar från Joe.O 25 apr. 2024
Karen,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager

4/10 Dåligt

Jessica

Gillade: Renlighet
.
Bodde här 1 natt i april 2024
Svar från Joe.O 24 apr. 2024
Jessica,I'm sorry that your stay wasn't what we hoped it would be. If there was anything we could have done to make your stay more enjoyable, please let us know. Once again, please accept my apologies.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Marty

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All good except for pillows, much to hard
Bodde här 1 natt i april 2024
Svar från Joe.O 23 apr. 2024
Marty,Thank you for the 5-Star rating of your recent stay us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 Dåligt

RONNY

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Elevators not working and for some reason they cannot get anyone to come in for 4 days or so. That’s ridiculous. When you have knee issues and you need to have a working elevator in your hotel I don’t think is too much to ask.
Bodde här 1 natt i april 2024
Svar från Joe.O 22 apr. 2024
Ronny,I am so sorry that you had an issue with our elevators. Both of our elevators went down at the same time and required parts to be issued. Please accept my deep apologies.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Escorioni

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
.
Bodde här 1 natt i april 2024
Svar från Joe.O 17 apr. 2024
Escorioni,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we appreciate your business.Sincerely,Joe.O - General Manager

2/10 Väldigt dåligt

Sandra

Gillade inte: Renlighet
Bodde här 1 natt i april 2024
Svar från Joe.O 18 apr. 2024
Sandra,I'm sorry that your stay wasn't what we hoped it would be. I will share you rating with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 Bra

Tiffany

Gillade: Renlighet
Gillade inte: Personal och service
There was out of order elevators there. Also, not enough vending machines on each floor.
Bodde här 1 natt i april 2024
Svar från Joe.O 17 apr. 2024
Tiffany,Thank you for the rating of your recent stay with us. We have fixed one elevator, and the second elevator is due back in service in the next week. My apologies for the issue you encountered with the elevators.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Melvin

Bodde här 1 natt i april 2024
Svar från Joe.O 17 apr. 2024
Melvin,Thank you for the 5-Star rating of your recent stay with us. We thank you and truly appreciate your business.Sincerely,Joe.O - General Manager

6/10 Okej

Sandra

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Joe.O 17 apr. 2024
Sandra,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay more enjoyable, please call the hotel directly and ask for the General Manager.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Brian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Joe.O 17 apr. 2024
Brian,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Kaye

Bodde här 1 natt i april 2024
Svar från Joe.O 4 maj 2024
Kaye,Thank you for the 5-Star review of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

Rich

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Our room was next to the elevator 👎
Bodde här 1 natt i april 2024
Svar från Joe.O 15 apr. 2024
Rich,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us. In the future, please let the front desk know you want to be away from the elevator during the check in process. We thank for your business.Sincerely,Joe.O - General Manager

8/10 Bra

Christ-Ann

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Joe.O 12 apr. 2024
Christ-Ann,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Kathleen

Bodde här 1 natt i april 2024
Svar från Joe.O 30 apr. 2024
Kathleen,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Fallon

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great weekend stay. Clean, complimentary breakfast & friendly staff. Close to the mall, stores & restaurants. Highly recommend
Bodde här 1 natt i april 2024
Svar från Joe.O 8 apr. 2024
Fallon,Thank you for the 5-Star rating and feedback of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

Alice

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
c'était propre et tranquille
Bodde här 2 nätter i mars 2024
Svar från Joe.O 8 apr. 2024
Alice,Thank you for the rating and feedback of your recent stay. We are happy that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 Dåligt

malathi

Reste med familjen
The toilet flush was not working
Bodde här 1 natt i april 2024
Svar från Joe.O 6 apr. 2024
Malathi,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with the team and address the issue you experienced. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Manoj

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cleanliness, comfortable, affordable.
Bodde här 1 natt i april 2024
Svar från Joe.O 4 apr. 2024
Manoj,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

ritesh

Affärsresenär
Gillade inte: Boendets skick och faciliteter
Break Fast food Average. Hotel is safe and clean but still bathroom need more clean overall hotel is best for soletraveler
Bodde här 1 natt i mars 2024
Svar från Joe.O 1 apr. 2024
Ritesh,Thank you for the rating and feedback of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 Dåligt

Guy

Gillade inte: Personal och service och boendets skick och faciliteter
The front desk staff was not friendly. The continental breakfast was too limited. Housekeeping was fair. The heater part was coming apart
Bodde här 2 nätter i mars 2024
Svar från Joe.O 1 apr. 2024
Guy,Thank you for the feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Myra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was clean and the staff were friendly.
Bodde här 1 natt i mars 2024
Svar från Joe.O 27 mars 2024
Myra,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

Theodor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's an excellent place to stay for a day or more. Convenient to Roosevelt Field Mall and Garden City.
Bodde här 1 natt i mars 2024
Svar från Joe.O 26 mars 2024
Theodor,Thank you for the rating and feedback of your recent stay with us. We are so happy that you enjoyed the convenience of the hotel and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 Dåligt

Anna

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
It’s my second stay at this hotel. One thing that spoiled my stay was the breakfast. I went down to breakfast area at 9:20 and there was no hot meal. My husband asked the service lady about eggs and the answer he got was: finished. Just one word. No “sorry”, no any explanation. He went to reception desk then and again no apology but : we are out of stock we will have eggs the tomorrow. The problem was not absence of eggs but the way it was addressed. Sorry, but not coming back.
Bodde här 1 natt i mars 2024
Svar från Joe.O 26 mars 2024
Anna,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool and correct the issues you mentioned. Please accept my apologies.Sincerely,Joe.O - General Manager

2/10 Väldigt dåligt

Arthor

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Our room reeked of urine and on the floor was evidence of the unit not being cleaned before my wife and I accessed the room. We alerted staff and we were given an excuse of it being a let room, unable for the urine scent to removed, and was handed a can of Lysol. We called Expedia and they handled the situation in the lower level manner that has recently handled poor service handlings by their hotel partners. Again, our last 4 ventures with Expedia have been below the standard they once had. We have 2 more bookings with Expedia and have decided to not utilize the service any longer. We are sorry to live but the Expedia we once enjoyed in turning to establish our travel accommodations is not the same and seems to be long gone.
Bodde här 1 natt i mars 2024
Svar från Joe.O 25 mars 2024
Arthor,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool to correct the issues you experienced. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Cesar, Copiague

Bodde här 1 natt i februari 2024
Svar från Joe.O 26 mars 2024
Cesar,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we appreciate your business.Sincerely,Joe.O - General Manager

2/10 Väldigt dåligt

Adrienne

Reste med familjen, Reste med husdjur
Gillade inte: Bekvämligheter
I could smell the pee on the rug before I even opened the door to the room! I’ve stayed at mini dog hotels and this was the absolute worst! I couldn’t even stay. I had to leave!! The smell was so horrendous!!!
Bodde här 3 nätter i mars 2024
Svar från Joe.O 23 mars 2024
Adrienne,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with housekeeping team, so this way another guest doesn't have this issue. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 Bra

Margot

Reste med sin partner
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
Amanda at checkin was great! Then a white haired man corrected where my husband returned the luggage cart( exactly where he got it) and had him move it. He followed him and made sure it was correct and then continued to follow him as he left the lobby. Creepy and rude. The cleaning staff is great too..but the sofa is grossly stained. It seems clean but worn and quite stained. At bedtime the neighbors were watching tv which we could hear thru the wall…turned it off pretty early so ok but these must thin walls. Ear plugs and eye masks …problem solved. But I like the place and I’d come back. Do thank you!
Bodde här 1 natt i mars 2024
Svar från Joe.O 25 mars 2024
Margot,Thank you for the feedback of your recent stay with us, as it is important to our operation. I will share your feedback with my team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

Henry

Affärsresenär
Gillade: Personal och service
Gillade inte: Renlighet
The outside is filthy, filled with trash, paper, empty, cans, and bottles. Doesn’t seem like anybody from the hotel wants to pick up any of the trash.
Bodde här 2 nätter i mars 2024
Svar från Joe.O 21 mars 2024
Henry,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my housekeeping team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

6/10 Okej

William

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Door to room was badly warped at the top. Hard to close. Door did not look secure when totally closed. Felt unsafe. Curtains did not close properly to provide a total room darkening experience. At 2:30 a.m. an exterior alarm woke me. It range for approximately 10 minutes.
Bodde här 1 natt i mars 2024
Svar från Joe.O 18 mars 2024
William,Thank you for the rating and feedback of your recent stay with us. I'm sorry that you experienced issues with you stay, I will share your feedback with my team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O

2/10 Väldigt dåligt

Adrienne

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room smelled like pee!!
Bodde här 1 natt i mars 2024
Svar från Joe.O 16 mars 2024
Adrienne,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 Bra

BETITIA, Bridgeville

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was satisfied with my stay.
Bodde här 1 natt i mars 2024
Svar från Joe.O 16 mars 2024
Betitia,Thank you for the rating and feedback of your stay with us. We are so happy to hear that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

2/10 Väldigt dåligt

Ornella

Gillade inte: Personal och service
Bodde här 1 natt i mars 2024
Svar från Joe.O 15 mars 2024
Ornella,I'm sorry that your stay wasn't what we hoped it would be. I will share your rating with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 Bra

Alïa

Gillade: Renlighet och boendets skick och faciliteter
I loved how easy it was to find parking and the daily room service.
Bodde här 5 nätter i mars 2024
Svar från Joe.O 15 mars 2024
Alia,Thank you for the 4-Star rating of your recent stay with us. We are so happy that you enjoyed your stay, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

jamel

Bodde här 2 nätter i mars 2024
Svar från Joe.O 15 mars 2024
Jamel,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Fritznel

Gillade: Renlighet
Bodde här 2 nätter i december 2023
Svar från Joe.O 15 mars 2024
Fritznel,Thank you for the 5-Star rating of your recent stay with us. We are thrilled that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

8/10 Bra

Elizabeth

Bodde här 1 natt i mars 2024
Svar från Joe.O 4 apr. 2024
Elizabeth,Thank you for the rating of your recent stay with us. We are very pleased that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 Fantastiskt

Alan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
All ratings with perspective of price. Great value, property was in very clean condition. Mission accomplished.
Bodde här 1 natt i mars 2024
Svar från Joe.O 15 mars 2024
Alan,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us. I will share your feedback of the cleanliness of the hotel with our team as they love hearing guest feedback. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

6/10 Okej

Ilan

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Friendly and helpful staff! Older property had smoke detector go off falsely and breakfast was not great
Bodde här 1 natt i mars 2024
Svar från Joe.O 15 mars 2024
IIan,Thank you for the rating of your recent stay with us. I will share your feedback with the team as use it as a coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager