I agree, you should always read and look at descriptions and pictures to make sure the property you rent is suitable for your group. Not every vacation home is suitable to every guest. We’ve tried to explain that this is an open concept house. The ground level bedroom, that has 2 queen beds, has a door. The loft is a “loft” and has no door. It has a queen futon with attached bathroom. The master is a very large area with no door, but is entered by going down the spiral staircase. It has a king size bed and attached bathroom. The smaller bedroom has a trundle bed with 2 twins and a door. No, we do not provide charcoal, but there is almost always plenty of charcoal and lighter which has been left by other guests. It is usually on the shelf under the grill or in the bench seat of the dining table. We have guests swim in our cove all the time and love it. You do need swim shoes because it is a rocky bottom but you wade out and swim in the cove. It’s a blast to float on air mattresses because it’s not wavy. In March, when you were here, the lake is too cold for much swimming. In later spring, summer and early fall the temperature is just right and it’s mostly calm and turquoise colored water that’s clear. Pure heaven. This house was built in the 1980’s. We’ve updated much of it, but have tried to leave a rustic charm to it with a get back to nature environment. I don’t consider that “run down”. We have over 20+ years in the vacation rental business I think we’ve been upfront and honest about what we offer. We want our guests to kick back and enjoy themselves. R e l a a x! Let it goooo!

It always amazes us at guests who don’t read; then, book and complain. At this time of the year there may have been crickets and bugs but she omitted that they were “dead” bugs because we spray inside and out. (They were not left from cleaning). You are in a rural, natural setting and these things happen. We have it written in several places that we supply “starter” supplies. This is the industry norm. We usually supply 2 trash compactor bags. If you use the trash compactor, this should be plenty. We also usually supply 2 rolls of toilet paper per bathroom (6 rolls). How much do you need for 3 days? As for the driveway we have a picture of it with Steve’s truck posted. It’s not that bad for a downhill lakefront lot. Guessing I’d say the angle is about 15-20 degrees not 90. We’ve had trucks, cars, motorcycles park on it. Don’t attack us for your lack of planning.

This guest stated first line of his review “overall the property was very good” and then proceeds to give a 3 star review. I don’t know about you but that says 5 star to me. We ask our guests to wash and dry towels because there are so many for this size house. The laundry is what holds up cleaning when you have every bed’s sheets and covers to launder. If we didn’t do this the cleaning fee would be about $250-300 instead of the much lower amount that it is. We concentrate on making sure the house very clean inside including the hot tub and sauna. I have spoken to the cleaner about the hot tub because we want it sparkling. We do not have trash everywhere in the yard. This is a rural, woody area with trees everywhere. We try to preserve a natural setting. We do not do landscaping each cleaning. This is unreasonable for the setting.

From the time of arrival these guys complained. To start with,Bikes, Blues and Barbecue, the motorcycle rally which they were coming for was cancelled which was not our fault but must have put a burr in their side. They complained the driveway was too steep for their motorcycles. (Yet, we have guests every year for this rally and many have used this house without issue). We recently sprayed for bugs; so, there could have been dead bugs since we cleaned. (They would have complained about live bugs, too). Our family uses this house, too. I would never expose anyone to an unsafe situation. This deck has been used for years. We have replaced boards as they have worn and added support. We watch for this. Our contractor’s statement, who has over 25 years experience and runs 3 businesses: “I know when we got done it was structurally sound and in fantastic shape. I also do remember adding some structural cross members to the very long posts that came up on the very outside of the deck. Just for cross bracing purposes.” The pictures are an accurate representation of the house and he supposedly viewed them on the website prior to booking. The house was built in the late 80’s by one of the best builders in the area. You don’t find real Ozark stone used now. You get the fake stuff. The kitchen this year was updated with stainless steel appliances and granite countertops. The decor is changed frequently as styles change. It is not dated, it is a rustic lakehouse and this is part of its charm and character and the reason so many like it. Obviously, he doesn’t appreciate this environment and we wonder why he bothered to come from Michigan to Arkansas at all. Apparently, he hasn’t been to any vacation rentals because what we ask of our guests for departure is typical in the industry. He knew about the cleaning fee prior to booking, too. We wish we had known he was a complainer and had never rented to him. My guess is he’s part of the entitled generation. We stand on our other good reviews. Every once in a while you run into this type and you have to ignore what they say because they are not experts but think they are and they thrive on making life miserable for others.

Thank you for the review. We're glad you enjoyed your stay. Since you mentioned the Steep angle of the driveway, I have included a photo of my truck sitting on it. Yes, it is on an incline, as are most in the area, but I don't consider it to be overly steep. If you read this and have concerns about the driveway, I urge you to look at the photo.

Thank you for the review and we're glad you enjoyed your stay. Since some guests comment on the "very steep" driveway, I have included a picture of my truck sitting on the driveway. Yes, the driveway, like most driveways in the area, driveway is on an incline, but I wouldn't consider it "very steep". If this review comment concerns you be sure to look at that photo.

I’m sorry you had some unfortunate events during your stay. For the life of me I don’t what these guests got into that caused their bites. The house is in a rural wooded area and pest control is more of a challenge than one might expect in a more urban setting. We routinely spray the house monthly and put a treatment on the yard at the beginning of every summer. We also have bug traps in the rooms to help manage bugs that might get past the spray treatments. This guest told us about their bites during their stay and we thoroughly inspected the whole house (and especially the bedrooms) and found no evidence of insects. We have not had issues with bites among other guests who stayed both before or after this guest stayed at the house (and we’ve had 4 rental groups since these guests left). We periodically stay at the house ourselves and have never had issues with bites. If I had to guess what caused their bites I would say they got some while outside because they did not use insect repellent . As for the walk down to the lake… Beaver Lake was formed in the valleys of the Ozark mountains. Every house on the lake has a downhill walk to the water (and an uphill walk back to the house). I’ve been to many lots around the lake and ours is one of the gentlest slopes to the lake that I have seen. The house is about 100-125 ft from the waters edge and it is a gentle meandering path down to the lake. The water level of the lake varies depending on the amount of rain we receive and what may be a sudden drop off at one time of year may not exist when the water level is different. We suggest to wear boat shoes getting into the water.