Inomhuspool, utomhuspool och solstolar

Recensioner av Glenstone Lodge

3.5 out of 5
Glenstone Lodge
504 Historic Nature Trl, Gatlinburg, TN

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 955 av 2002 recensioner" "
8 - Bra i betyg. 606 av 2002 recensioner" "
6 - Okej i betyg. 233 av 2002 recensioner" "
4 - Dåligt i betyg. 117 av 2002 recensioner" "
2 - Väldigt dåligt i betyg. 91 av 2002 recensioner" "

8,4/10

Renlighet

8,8/10

Personal och service

8,0/10

Bekvämligheter

7,8/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

4/10 Dåligt

Sara

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Neil

Reste med familj och småbarn
Gillade: Renlighet, personal och service och bekvämligheter
Fun and exciting pool area, the facility is definitely older but well maintained. Friendly and attentive staff.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

BOBBIE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i maj 2024

10/10 Fantastiskt

sonya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this hotel!!
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

sonya

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We love this hotel!!!! The staff is so nice and the bed is comfy. Definitely one of the best, affordable hotels in the area.
Bodde här 1 natt i maj 2024
Svar från Natasha 14 maj 2024
Thank you for taking the time out to leave us a review. We are glad you enjoyed your stay with us. We are looking forward to seeing you again.

10/10 Fantastiskt

Amanda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love this place easy walk friendly service beautiful place
Bodde här 2 nätter i maj 2024
Svar från Nick 14 maj 2024
Thank you for your feedback! We try to take care of the hotel and continue to update her! I’m glad you found the staff pleasant, we like to think this is what makes us different from the corporate options. Hope to see you again in the near future!

8/10 Bra

Lora

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. The trolley stop is right at the corner of the parking lot. The pool is open late. Rooms were mostly clean, when we arrived it was late and did not notice bathroom had not been cleaned till morning. However, maid service comes everyday to clean your room and give fresh towels. They are very kind. Different elevators seem to be out of order at different times and phones don't work properly. Only one restaurant on property, however, this property is within walking distance of many other options. The hotel was clean and parking lot felt very safe. The pool area has lots of room for everyone to spread out. Someone can always be found at the front desk.
Bodde här 3 nätter i maj 2024
Svar från Nick 14 maj 2024
We are in the process of renovation and every bit of feedback helps us in the process! I’m glad you found the positives to be a delight, and I sincerely apologize about the phones going down during the storm. The elevator is another item that is being worked on, and we apologize for that but are happy you had an enjoyable experience overall. Again, thank you for your feedback!

10/10 Fantastiskt

JD

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel for the price.
Bodde här 2 nätter i maj 2024
Svar från John 12 maj 2024
Thank you, J.D., for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

10/10 Fantastiskt

Shelia, Temple

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I liked the area the property sat in. Close but far enough off the strip to be away from the busier parts. Pool area was awesome and the staff were the best. I will return here. I was able to walk the entire area.
Bodde här 2 nätter i maj 2024
Svar från John 12 maj 2024
Thank you, Mrs. Shelia, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

10/10 Fantastiskt

Ricardo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The pools available were awesome
Bodde här 1 natt i maj 2024
Svar från John 12 maj 2024
Thank you, Mr. Ricardo, for taking the time to leave us a review. We are so glad you loved your stay, and we look forward to seeing you again very soon.

6/10 Okej

Stacey K

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Nick 14 maj 2024
Thank you for taking the time to leave us feedback! We hope to see you in the near future!

10/10 Fantastiskt

Lawrence

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and convenient
Bodde här 1 natt i maj 2024
Svar från John 13 maj 2024
Thank you, Mr. Lawrence, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

6/10 Okej

Jason

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från John 12 maj 2024
Thank you, Mr. Jason, for taking the time to leave us a review. We are so glad you enjoyed your stay, all though I see it wasn't perfect. Please let us know what we can do better in the future to make your stay better and we look forward to seeing you again very soon.

8/10 Bra

Tara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Rooms and hotel could use some updates
Bodde här 1 natt i maj 2024
Svar från John 10 maj 2024
Thank you, Mrs. Tara, for leaving us a review. We do have several new upgrades coming to the hotel over the next several months. We look forward to showing them off to you soon.

6/10 Okej

Nadya

Gillade: Personal och service
Bodde här 1 natt i maj 2024
Svar från John 11 maj 2024
Thank you, Mrs. Nadya, for taking the time to leave us a review. Were glad you enjoyed your stay. But i see it was not perfect. we would appreciate feedback to make your next experience more enjoyable. We look forward to seeing you again soon.

10/10 Fantastiskt

Christine

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very friendly. Don’t like the very small single cup coffee makers in the room. You could also speak with the restaurant about offering free coffee all day instead of getting only in the morning.
Bodde här 2 nätter i maj 2024
Svar från Natasha 10 maj 2024
Thank you for taking the time out for leaving us a review. As a staff we try our best to provide the best service possible for you the guest to enjoy your stay with us. I am sorry the coffee makers were smaller than was expected but we provide additional coffee for the rooms which is available at any time convenient to you. The restaurant is not operated by the hotel and at present only open for breakfast and dinner.

10/10 Fantastiskt

Mary

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hotel was clean and location was great
Bodde här 3 nätter i maj 2024
Svar från Natasha 10 maj 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 Okej

Tom

Gillade: Personal och service
Bodde här 1 natt i maj 2024
Svar från John 9 maj 2024
Thank you Mr. Tom for taking the time to leave us a review we are so glad you enjoyed your stay and look forward to seeing you again soon.

10/10 Fantastiskt

Dennis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från John 9 maj 2024
Thank you, Mr. Dennis, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We so look forward to seeing you again soon

8/10 Bra

Raj

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Its a nice hotel within walkable distance from downtown Gatlinburg. Indoor swimming pool is nice, and surrounding environment is very nice. Over all we had a pleasant stay at this hotel. Will definitely remember this place of when we visit Smokies.
Bodde här 1 natt i maj 2024
Svar från John 7 maj 2024
Thank you, Mr. Raj, for taking the time to leave us a review. We are so glad you loved your stay with us and we look forward to seeing you again soon.

10/10 Fantastiskt

SHIRLEY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was same as pictures here!! Great service definitely will book again
Bodde här 2 nätter i maj 2024
Svar från Nick 6 maj 2024
Thank you for your feedback! I am so thrilled you enjoyed your stay! Until next time!

10/10 Fantastiskt

Cory

Gillade: Renlighet, personal och service och boendets skick och faciliteter
john at the desk was very helpful! 5 stars
Bodde här 1 natt i maj 2024
Svar från Nick 6 maj 2024
John is a gem here at the hotel, will definitely pass this onto him, he will be delighted to hear this! We hope your stay was wonderful, and highlighted by John’s caring nature! Hope to see you return!

10/10 Fantastiskt

Rebecca

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was quiet, the staff, wonderful and honestly, loved being across from the pool with the waterfall. We'll come back. Thank you.
Bodde här 3 nätter i april 2024
Svar från Nick 3 maj 2024
I am so happy you enjoyed your stay! Hope to see you again, I will pass this onto the staff! They will be thrilled to hear your feedback!

10/10 Fantastiskt

Jamie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, quiet, great atmosphere, and onsite dining. The beds and pillows were also very comfortable. We will stay here again our next trip to Gatlinburg
Bodde här 2 nätter i april 2024
Svar från Natasha 2 maj 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again..

8/10 Bra

Fred

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Friendly staff, clean, if older rooms. Hallways, elevators, and stairways need some painting and/or serious cleaning. Pizza delivery trucks parked in the lot need to be better organized. Looks cheap and sloppy.
Bodde här 3 nätter i april 2024
Svar från Natasha 2 maj 2024
Hello Fred, thank you for leaving us a review. Sorry that your stay was unsatisfactory. We will be doing some renovations in a few months and will ensure that proper cleaning to property is done. We will also reach out to the relevant person in charge of these vehicle to ensure things are in an orderly manner that you can enjoy you stay with us next time.

6/10 Okej

johana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room was clean and the pool was great the only thing we didn’t like is that the walls were really thin. We could hear everything next door and in the early morning alll the kids running and screaming on the hall and next to our room woke us up at 6:30 am. We couldn’t rest that much. The rest was ok and great location.
Bodde här 1 natt i april 2024
Svar från Nick 29 apr. 2024
Thank you so much for taking the time to leave a review! We are sorry about your experience with the groups and their level of noise. We are making some major renovations this coming winter, your feedback will greatly help in the decisions we make to make this hotel we have all come to love a place you’d love to return to! If you have any further questions or comments, do not hesitate. Again, we are sorry about the kids being so loud.

4/10 Dåligt

Jon

Gillade inte: Personal och service
Bodde här 2 nätter i april 2024
Svar från Nick 29 apr. 2024
Hello Jon, I’m sorry you found your stay unsatisfactory. If you wouldn’t mind emailing us to explain the issue, it would be greatly helpful.

10/10 Fantastiskt

Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great pizza place, excellent front desk and pool is beautiful!
Bodde här 1 natt i april 2024
Svar från Nick 29 apr. 2024
Thank you! We were very happy to have hosted you at our lodge! We will be doing some renovations this coming winter, so please come back and see the changes next year! We are thrilled you enjoyed our staff, restaurant, but above all, your stay!

10/10 Fantastiskt

Christopher

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Availability
Bodde här 1 natt i april 2024
Svar från John 26 apr. 2024
thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Candy

Bodde här 3 nätter i april 2024
Svar från John 12 maj 2024
Thank you, Mrs. Candy, for taking the time to leave us a review. We are so glad you enjoyed your stay with us. We look forward to seeing you again soon

4/10 Dåligt

Karina

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Is super old, maybe was never renovated
Bodde här 1 natt i april 2024
Svar från John 22 apr. 2024
Hello Karina,Were so glad you took the time to leave us a review. It has been a short period of time since the last renovation of the hotel. However, I have good news. Over the next several months we have several large upgrades coming to the hotel. We hope to see you again soon. So, we can show off what's been done.

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Its was good enough, nice inside pool.
Bodde här 1 natt i mars 2024
Svar från John 21 apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

2/10 Väldigt dåligt

Serena

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
Parking lot set up was horrible, hotel was not very clean, walls were so thin we could hear neighbors talking in their room. Very poor experience and will never stay there again.
Bodde här 1 natt i februari 2024
Svar från John 20 apr. 2024
Thank you for taking the time to leave us a review. We are very sorry you did not enjoy your stay. We will take your issues into consideration as we have plans for several large improvements to the hotel over the next several months. We hope you give us a chance to do better in the future!

10/10 Fantastiskt

Kayli

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean , very nice , had a pleasant stay !
Bodde här 2 nätter i april 2024
Svar från John 19 apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 Okej

Elizabeth A

Reste med sin partner
Gillade: Bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Great pool area. Rooms need a little love and attention
Bodde här 5 nätter i april 2024
Svar från John 18 apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

10/10 Fantastiskt

Trey

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very nice
Bodde här 2 nätter i april 2024
Svar från Nick 17 apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!

8/10 Bra

Donna

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Southern hospitality, everyone was so friendly. Room was large, but outdated. Loved the fire place and balcony. Beds were uncomfortable.
Bodde här 1 natt i april 2024
Svar från Nick 17 apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay! We are sorry that you did not find the beds comfortable. We are renovating and those will be replaced.

6/10 Okej

DEANNA

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The hotel is very outdated. They keep it very clean but it needs a full renovation. Staff is very friendly and the little restaurant is good but has limited choices. The indoor pool is nice but in need of a face lift as the rest of the property. Beds were comfortable, bathroom tiny but clean and maintained.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean, easy parking. Staff very nice and informative
Bodde här 2 nätter i april 2024
Svar från Nick 17 apr. 2024
Thank you for leaving feedback! We are so glad to hear you enjoyed your stay!

6/10 Okej

erikia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
very nice except, I woke up with bed bug bites on me .
Bodde här 2 nätter i april 2024
Svar från John 17 apr. 2024
Thank you for taking the time to leave us a review. What room were you in so we can check into and fix the problem. we are so sorry your stay was not up to your expectations. we hope to get a chance to do better in the future.

10/10 Fantastiskt

Wilson

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Finding a suitable place to park can be hectic, but my overall experience was great. A very convenient location for a short walk to all the local attractions and restaurants. Breakfast is provided, but you’re better off walking down the street for something to eat. Overall, I would stay here again.
Bodde här 2 nätter i april 2024
Svar från John 13 apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Taylor

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 4 nätter i april 2024
Svar från John 13 apr. 2024
Thank you for taking the time to leave us a review. We are glad you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Omero

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Is great 👍 place
Bodde här 1 natt i mars 2024
Svar från John 12 apr. 2024
Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 Fantastiskt

Maria D

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walkable to everything
Bodde här 2 nätter i april 2024
Svar från John 12 apr. 2024
Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Terry

Reste med familj och småbarn, Reste med sin partner
We loved the indoor pool with the waterfall. We also love that it’s close to downtown. We walked down to the shops and restaurants. There are several ways around all of the traffic. Staff was very polite. We were able to add additional nights. This was our second stay here.
Bodde här 2 nätter i april 2024
Svar från Ursula at the front desk 12 apr. 2024
Thank you! We hope you come back soon! Give us a call here at the hotel and we will make sure you receive the welcome back discount.

8/10 Bra

Kaylyn, Indianapolis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We enjoyed!
Bodde här 2 nätter i mars 2024
Svar från John 12 apr. 2024
Thank you for taking the time to leave us a review. We're glad you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The overall stay was good except two things the housekeeping and the pool water was cold
Bodde här 7 nätter i mars 2024
Svar från Ursula at the front desk 12 apr. 2024
I apologize for any inconvenience. Let us know while you are here on your stay and we promise to take care of you. Give us a call here at the hotel for your next visit and we will make sure you receive the welcome back discount.

10/10 Fantastiskt

Erica

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The woman that checked me in made my night. She was sweet, and kind and helped me out a lot….
Bodde här 1 natt i april 2024
Svar från Nick 11 apr. 2024
Hello! Thank you for the kind words! I will definitely pass this on to our staff as they love to hear who they brought a smile to! We pride ourselves in being a larger hotel, with still the mom and pop feel from our wonderful team. Thank you again!

8/10 Bra

Christopher

Reste med familj och småbarn
Carpet in rooms needs updated
Bodde här 3 nätter i mars 2024
Svar från Nick 8 apr. 2024
Thank you for your feedback! I’m sorry the carpet may be lacking, we are in a pre renovation period, I hope we can earn your business again in the future.

10/10 Fantastiskt

Sabrina

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was just what we wanted! We could easily walk to the strip and walk around. Nice pool for the kids to play in. Hot tub as well which was nice but sometimes over loaded with kids. We will definitely be back.
Bodde här 3 nätter i mars 2024
Svar från Nick 8 apr. 2024
We are so happy you had a great time! During the busier times of the year, the hot pool and hot tub surely can get crowded. I’m sorry about that, but will definitely take the feedback into consideration!