Hotell i Gatumba

“So stayed here while at a conference and the check in was ok, room ok and food (when you finally got it, 45 mins - 1 hour later) also ok. The service was out of the world appalling! On 3 different occasions I asked for a cup, glass and cutlery and was told to go pick it up myself in the bar! There were always 4-5 staff just standing.”

“Thank you. ”

“L'endroit où nous mangeons sur certaines fênetres il n'ya pas des vitres donc le soir on est envahi par les moustiques, dans la cuisine le frigo est trés vieux et n'est pas trés propre, le problème de coupure de courant ne rassure pas la fraîcheur de la nourriture que l'on met au frigo. Il existe des problèmes d'eau chaude en permenance, le soir je prénais ma douche avec un petit filet d'eau chaude celà n'est pas très agréable parce que il n'ya pas assez de pression suffisante pour se...

“Awesome place and people ”

“This place is a jewel. I highly recommend this to any Western traveller looking for a little oasis on their journey. Rooms are spacious. Everything works. Staff is VERY welcoming and sincerely helpful. Restaurant is excellent, and its rooftop location is refreshing. The cocktail bar is one of the best I've seen in my travels through 8 African countries over 15 years. Just sayin'. (Remember: ice cubes at your own risk if you are a foreigner. Usual precautions remain.) I was fine with the very...

“No food enough, no proper internet service, no good laundry service. damaged my cloths. ”

“This was such an amazing find right in the city center. Comfortable bed, comfortable pillow, nice bathroom, looks like the place was recently renovated inside. Great location. Good breakfast. Friendly staff. And really good value for the price.”

“Svårt att ta sig till och från hotellet utan vänner som skjutsar. Litet och personligt .Lite gäster kanske pga pandemin. ”

“No aeroport transportation as promises”

“Property looks nice from outside but the inside is not properly cared for. The curtains are misplaced. They are dusty. The bathroom is not fixed. The showers are not fixed. The dinner was terrible. I was served half rotten chicken and i still paid for it. ”

“Please, this property is a scam and you have to refund me. My experience with them is very horrible and a nightmare. I got to airport and most of the taxi drivers don't know the place except one man. After we got to the area, two you men who don't look like security men came out with a surprised they are not aware I booked a room there. The young men called their master and he denied I booked an apartment there. The boys have no smart phone so my taxi driver took a picture of my documents to...