Dear Guest,Thank you for your reservation and the feedback you provided. We invite you to visit us again.Nice regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your experience with us! We're thrilled to hear that you had a cozy and enjoyable stay at our hotel.It's wonderful that you received a bottle of bubbly as a complimentary gesture, and the upgrade to a junior suite must have been a delightful surprise. We're glad to know that you appreciated the bath products from Rituals - we strive to provide those little extra touches that make our guests feel pampered.Our sauna facility, available for private bookings for groups and with a relaxation corner, being free of charge is definitely a bonus for our guests. We want to ensure that you have a relaxing and comfortable stay.Regarding breakfast, we appreciate your feedback. While it's not the best you've ever had, we're continually working to improve our offerings. We're glad to hear that a glass of bubbly is included in the breakfast experience, adding a touch of luxury to start your day.We hope you had a memorable stay overall, and we look forward to welcoming you back in the future. Kind regards, Hotel Hanza Team

Dear Guest,Thank you for sharing your feedback about your stay with us.War regards, Hotel Hanza Team

Dear Martin, Thank you for your feedback. We apologize for the inconvenience caused by the ongoing fair, which may affect the accessibility to our hotel. To assist our guests, we have posted detailed directions on the hotel's website.Nice regards, Hotel Hanza Team