Dear Mr Lowe,It is very unfortunate that you have posted such a terrible review, given that you have never stayed in D Sanctum.As you may see in our guestfeedback reviews we've not had any bad feedback.We are striving hard to satisfy our guests’ needs. As the team conveyed, your wife arrived at the resort, checked the rooms and changed the date which we accepted, though it was non refundable. Your wife did not comment anything before leaving. We have known from your message afterwards that your wife's concern was that she will be staying next to a graveyard, which is fictitious.We always aim that our guests walk away with a satisfying service experience.Best wishes,D Sanctum Team

Dear Kevin,Thank you so much for taking the time to give us a review and giving us full score. I am so pleased that you were looked after by the team, and we have hit the mark, and managed to not only meet but exceed your expectations. It was an absolute pleasure having you stay with us. The team and I are all very much looking forward to your next visit and please do not hesitate to get in touch.Kind regards,D Sanctum Management

Dear John,What a superb review!Thank you so much for taking the time to write such a review and giving us full score. I am so pleased that you were looked after by the team, and we have hit the mark, and managed to not only meet but exceed your expectations. It was an absolute pleasure having you stay with us. The team and I are all very much looking forward to your next visit and please do not hesitate to get in touch.Kind regards,D Sanctum Management

Dear Mr Reece,Thank you very much for taking the time to review your recent stay at D Sanctum Resort. I am so pleased that you had a great time and felt well looked after by the team.It was a pleasure having you here and we all very much hope to be able to welcome you back in the not too distant future!Kind regards,D Sanctum Management