Badkar/dusch, lyxtoalettartiklar, hårtork och badrock

Recensioner av Hotel President Wilson, A Luxury Collection Hotel, Geneva

5 out of 5

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 101 av 167 recensioner" "
8 - Bra i betyg. 44 av 167 recensioner" "
6 - Okej i betyg. 11 av 167 recensioner" "
4 - Dåligt i betyg. 7 av 167 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 167 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Joakim

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
exceeded my expectations
Excellent service!!

10/10 Fantastiskt

Nehemia

Bodde här 1 natt i maj 2023

8/10 Bra

BORIS

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good rooms
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Jill

Bodde här 1 natt i mars 2023

8/10 Bra

Frances

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a wonderful stay at the hotel, staff were friendly and helpful. The breakfast Buffett was the best we have ever seen they thought of absolutely everything it was a real treat. The room could have been better we had two single beds pushed together but the head board for one of the beds was stuck to the wall so I had no headboard which was uncomfortable. A kettle and tea bags would have been a nice addition to the room as we don’t drink coffee
Bodde här 2 nätter i september 2022
Svar från Guest Relation Department 19 sep. 2022
Dear Frances,On behalf of the entire team, we would like to thank you for sharing your experience about your recent stay at the President Hotel.We are always happy to hear back from our guests, as it helps us improve. Your feedback has been shared with the entire hotel.We hope to welcome you again soon!Sincerely,Guest Relation Department

10/10 Fantastiskt

Rhonda

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel itself was beautiful and we were happy with our room. The only drawback to the hotel in our opinion were the prices in their restaurants - very expensive. All of Geneva is expensive, but this was more so.
Bodde här 3 nätter i juni 2022
Svar från Guest Relation Department 27 juni 2022
Dear Mr. Rhonda, Thank you very much for your last visit and for your feedback. We remain at your disposal and we hope te welcome you back soon to the President Wilson Hotel. Regards,

6/10 Okej

Mikael

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Bel endroit, mauvais service
Bel hôtel idéalement placé mais le service laisse à désirez, le personnel est peu arrangeant, propose jamais de solutions suffisantes à vos problèmes malgré un prix des chambres relativement haut c’est décevant venant d’un établissement de cet importance. Si vous aimez les services de luxe attentionnés vous ne le trouverez pas ici, une erreur peu arrivé mais ils les cumulent, j’espère que la prochaine fois ça sera mieux !
Bodde här 1 natt i juni 2022
Svar från Guest Services Department 14 juni 2022
Cher Mikael, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur expedia et partager ainsi votre expérience. Nous sommes désolé que votre séjour n'ait pas été à la hauteur de vos attentes et sachez que la situation que vous nous décrivez n'est pas caractéristique du niveau de service que nous avons l'habitude de prodiguer à nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour et vous faire ainsi oublier cette expérience.

8/10 Bra

KHOLOOD

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
الفندق في غاية الروعه يبعد قليلا للسنتر تقريبا مسافة ربع ساعه مشي اواقل يوجد به مطعم لبناني الاكل كان لذيذ بس يعيبه موقع المطاعم الفطور والمطعم اللبناني كلهم بدون اطلاله
Bodde här 2 nätter i maj 2022

10/10 Fantastiskt

Jorge, San Anotnio

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is great, beds are comfy and the area and views around the hotel are amazing.
Bodde här 1 natt i maj 2022
Svar från Guest Relations 17 maj 2022
Dear Mr Jorge, We would like to thank you for sharing your positive feedback. We are very happy to learn that the hotel, its rooms and its location were up to your standards. We hope to welcome you back at the President Hotel very soon. Best regards, Guest Relations

2/10 Väldigt dåligt

Saad

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i maj 2022

10/10 Fantastiskt

Enag

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2021

10/10 Fantastiskt

Jessie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location
Very nice hotel easy access with everything
Bodde här 1 natt i januari 2022

2/10 Väldigt dåligt

Fernando

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bad Wi-Fi, dangerous Sharp glass furniture.
I booked his hotel because of flight cancellation from Switzerland to United States so it was an emergency situation. The Wi-Fi connection was extremely important and the hotel Wi-Fi connection was horrible. Frustrating as I tried to fill out government Covid apps for travel with their poor Wi-Fi internet service constantly disconnecting. I was grateful for early check in for my room because of my flight cancellation. My hotel room had dangerous sharp glass panels covering the furniture. The corner glass cover edge by the tv furniture stand Scratch my hand and almost cut open. That glass corner was inches to cutting a large laceration near soft tissue of my forearm.
Bodde här 1 natt i december 2021
Svar från Juliette - Guest relation Manager 7 dec. 2021
Dear Mr Fernando, Thank you for taking the time to share your experience about your stay at the President Wilson hotel. Indeed we always appreciate to get comment from our guest, so that we are able to better improve and keep our standard constantly. I deeply show my apology about any inconvenience you have experienced with the wifi connection and with the sharp glass panels into your room. Be sure that all your comments have been taken into consideration. We are very concerned about your feedback and we will be pleased to get in touch directly with you at your convenience in order to organize your future visit in Geneva and make your last experience forgettable Best regards,

10/10 Fantastiskt

Rishi

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2021
Svar från Guest Relation Department 8 nov. 2021
Dear Mr Rishi, We thank you for taking the time to share your experience and impressions about your stay on Expedia. We are very pleased to see that you enjoyed your stay with us. Indeed, the most rewarding for us is when our guests are satisfied and feel like at home when staying in our hotel and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon and in the meantime, we invite you to follow us on Facebook, Twitter or Instagram in order to be informed of our latest news and offers. With best regards, Guest Relation Department

6/10 Okej

Saeed

Reste i grupp
They did not allow us to use the spa and the pool :( was sad plus they did not welcome us since we reached the hotel they were not friendly at the check in.
Bodde här 2 nätter i oktober 2021
Svar från Juliette DECRION - Guest Relation Manager 8 nov. 2021
Dear Mr Saeed, Thank you for taking your time to share your experience on Expedia.. Be assured that your comments have been shared with the team. We feel very sorry that your stay at the President Wilson Hotel did not meet your expectations nor reflect the usual standards and quality of services we provide to our guests. We are very concerned about your feedback and we will be pleased to get in touch directly with you at your convenience in order to organize your future visit in Geneva and make your last experience forgettable Best regards,

8/10 Bra

VIko

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice but not modern
Hotel is nice and neat, it had better days
Bodde här 2 nätter i oktober 2021
Svar från Juliette DECRION - Guest Relation Manager 8 nov. 2021
Dear Viko, We thank you for taking the time to share your experience and impressions about your stay on expedia. We hope to have the pleasure to welcome you again soon. Best regards,

10/10 Fantastiskt

Ruben

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
A
Bodde här 2 nätter i oktober 2021
Svar från Guest Relation Department 20 okt. 2021
Dear Mr Ruben, We really thank you for taking the time to evaluate our service on Expedia. We are delighted to read that you enjoyed your stay with us as this is what we aim for. We all look forward to have the pleasure of welcoming you back in the future. Should you wish to receive our latest news and offers, we invite you to follow us on Facebook, Twitter or Instagram. With best regards, Guest Relation Department

10/10 Fantastiskt

Milos

Bodde här 4 nätter i oktober 2021

8/10 Bra

Shan, Longmeadow

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i september 2021

10/10 Fantastiskt

Ahmad

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location and restaurants with friendly staff
Bodde här 1 natt i oktober 2021
Svar från Guest Relation Department 20 okt. 2021
Dear Mr Ahmad, We would like to thank you for having chosen the President Wilson Hotel during your recent trip to Geneva, Switzerland, and for your great feedback on Expedia. We are always very happy to receive positive feedback from our guests. Furthermore, we are truly happy to know that you appreciated your stay as well as the services of the hotel, and indeed the hotel is ideally located on the Lake Léman of Geneva. We are grateful for your comments as they help us improve quality and service as it is a priority for us to provide only the best to our customers. We hope to welcome you back to the President Wilson hotel very soon for another great stay with us. Yours Sincerely, Guest Relation Department

4/10 Dåligt

David

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Definitely not 5-star!
This is definitely no longer a 5-star property and there are much better choices in the same area. The property is in desperate need of a full renovation, the rooms are showing a lot of wear and tear and the bathrooms are direct from the 1990's. Service is fine but nothing spectacular. Housekeeping was very inconsistent with toiletries not being refilled and coffee and glass wear not being replaced on multiple days. These were attended to when notified, but you should not need to do that at a 5-star property. No benefit for being a Bonvoy Gold Member - not recognized when checking in and simply told no when I asked for the complimentary upgrade membership is supposed to entitle you to even though they clearly weren't at full capacity. Warning that parking is 40 CHF per day and there is no other option. We stayed at other 4 or 4.5 star properties during our 2 week trip in Switzerland and this was by far the worst. I would avoid this property until a major overhaul is completed.
Bodde här 3 nätter i september 2021
Svar från Juliette Guest Relation Manager 29 sep. 2021
Dear Guest, It has been a pleasure welcoming you to the President Wilson Hotel and I would like to extend our sincere apologies for the inconvenience you have experienced last night. It is not reflecting the quality and standards we are usually providing to our valued guest and we would like to assure you that the necessary actions have been done with the team to avoid this kind of shortcomings in the future. We would be pleased to welcome you back on another occasion assuring you our best care and attention and we remain at your entire disposal should you wish to contact us via the following email address guestservices@hotelpwilson.com. Best regards,

10/10 Fantastiskt

LUIS

Bodde här 1 natt i september 2021

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location , quiet and great staff always ready to help
Bodde här 3 nätter i juli 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i maj 2021

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbe hôtel si tu es juste en face du lac Léman
Superbe hôtel si tu es juste en face du lac Léman à cinq minutes à pied du centre-ville et malgré les conditions Covid, un très bon accueil
Bodde här 2 nätter i april 2021
Svar från Guestservices 10 maj 2021
Madame, Monsieur, Merci pour votre séjour et pour votre aimable commentaire. Dans l'attente de vous accueillir de nouveau. Cordialement

4/10 Dåligt

Verifierad resenär

Reste med sin partner
Gillade inte: Renlighet och bekvämligheter
Lage: hat uns gefallen Service: stets freundliche Angestellte Room service: mässig, komplizierte Frühstück-Bestellung im Zimmer, zu wenig Auswahl Preis: hoher preis, buchung via ebookers Zimmer: gut, jedoch ringhöriges zimmer
Bodde här 3 nätter i april 2021
Svar från Guestservices 2 maj 2021
Thank your for your feedback !

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
👍
Bodde här 1 natt i september 2020
Svar från Guestservices 15 sep. 2020
Thank you for your stay !

2/10 Väldigt dåligt

olivera

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I was sick send back from hospital.The hotel asked me to leave in 1h.I had nowere to go,it was sunday.I said why cant I stay one more night ans it was all payed.and nothong can hapen till I ger orginezed.They said they dont care if I am un well and I must leave now.It is shocking.
Bodde här 4 nätter i april 2020

2/10 Väldigt dåligt

Yassine

Bodde här 1 natt i april 2020

10/10 Fantastiskt

Robert

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Geneva's best
Very comfortable stay, and excellent friendly service.
Bodde här 1 natt i mars 2020
Svar från Guest Services 10 mars 2020
Dear Mr. Robert, Thank you very much or your recent visit to the President Wilson Hotel. We are glad you have lovend your stay with us. We are looking forward to welcoming you back very soon Regards,

10/10 Fantastiskt

annick

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Week-end amoureux
Séjour magnifique. Personnel très accueillant agréable et attentionné. Très bel hôtel. Très bon restaurant et super brunch
Bayview
Bayview
Bayview
Bayview
Bodde här 3 nätter i december 2019
Svar från Guest Services 11 dec. 2019
Chère Annick, Merci pour votre récent séjour à l'Hôtel Président Wilson. Toute l'équipe sera ravie d'apprendre que vous avez passé un magnifique weekend avec nous. Nous espérons avoir la chance de cous accueillir de nouveau très prochainement. Très cordialement

10/10 Fantastiskt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Sehr freundliches, zuvorkommendes und hilfsbereites Personal. Sehr feines Essen. Sehr gutes Frühstücksbuffet.
Bodde här 2 nätter i oktober 2019
Svar från Guest services 4 nov. 2019
Dear Guest, Thak you for your recent visit and for your wonderful feedback. We are happy to read that you loved your stay with us and we are looking forward to welcoming you back soon. Regards,

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff service which make you feel very welcome. Stylish rooms but could improve on amenities like adding slippers , toothbrush and toothpaste. Could also improve on variety of buffet breakfast.
Bodde här 2 nätter i september 2019
Svar från Guest Services 19 sep. 2019
Dear Guest, Thank you very much for your recent visit to the President Wilson Hotel and for your feedback. All the team will be glad to know they have contributed to make your stay memorable. We have duly noted your comment regarding our amenties and we are looking forward to welcoming you back very soon. Regards,

4/10 Dåligt

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade inte: Personal och service och bekvämligheter
Disponibilidad de la habitación muy tardía , Vista al lago obstruida por un domo de la terraza, Precio muy alto por una pequeña habitación No dispone de refrigerador La calefacción apagada por ser centralizada , habitación húmeda
Bodde här 2 nätter i september 2019

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i augusti 2019
Svar från Guest Services 25 aug. 2019
Dear Guest, Thank you for your recent visite and for your comment. We are looking forward to welcoming you back soon. Regards,

10/10 Fantastiskt

Sebastian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2019
Svar från Guest Relations 20 aug. 2019
Dear Sebastian, Thank you very much for your recent visit and for your feedback. We hope to welcome you back very soon Regards,

8/10 Bra

Keith

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i augusti 2019
Svar från Guest relations 14 aug. 2019
Dear Mr. Keith, Thank you for recent stay at the President Wilson and for your feedback. We are looking forward to welcoming you back very soon. Best regards,

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i augusti 2019
Svar från Guest relations 12 aug. 2019
Thank you for your visite ! We hope to see you back very soon, regards

10/10 Fantastiskt

Olivier

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2019
Svar från Guest services 27 juli 2019
Dear Olivier, Thank you for nice review We hipe to welcoming you back very soon to the President Wilson Hotel Regards,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
제네바 레만호 최고의 뷰
호텔 위치도 좋고 서비스, 방에서 본 뷰, 룸크기 모든게 좋았습니다 제네바에서 레만 호수를 즐길 수 있는 최고의 호텔
Bodde här 2 nätter i juni 2019
Svar från Gary 23 juni 2019
Dear Guest, Thank you for your nice feedback. We are looking forward to welcoming you back ! Regards, Guest Relation

8/10 Bra

eve

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel with great staff, service and food.
Hotel was very nice for my business trip.
Bodde här 7 nätter i maj 2019
Svar från Guest services 10 juni 2019
Dear Guest, We all thank you for your stay an for your nice comment. We duly hope to welcome you back very soon to the President Wilson Hotel

8/10 Bra

Verifierad resenär

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great venue.. very professional and friendly staff. Hellishly pricey.
Bodde här 1 natt i maj 2019
Svar från Guest services 3 juni 2019
Dear guest, Thank you for your valuable feedback and for your last visit with us. We are happy to read you have enjoyed your stay at the President Wilson Hotel. We are looking forward to welcoming you back soon Regards,

10/10 Fantastiskt

Elsye

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2019
Svar från Guest Services 3 juni 2019
Dear Elyse, Thank you for your recent visite and for your nice review. We are looking forward to welcoming you back very soon. Regards

10/10 Fantastiskt

fahad

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Hotel, Services and location
Great Hotel, Services and location .
Bodde här 4 nätter i april 2019
Svar från Giest services 15 apr. 2019
Thank you for your feedback ! we hop to see you again very soon !

10/10 Fantastiskt

Brayan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2019
Svar från Guest Services 3 apr. 2019
Dear Mr. Brayan, Thank you very much for your last visit and for your feedback. We remain at your disposal and we hope te welcome you back soon to the President Wilson Hotel. Regards,

10/10 Fantastiskt

YH

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
スタッフが気さくな対応で、サービスも良かった
Bodde här 3 nätter i mars 2019
Svar från Guest services 23 mars 2019
Dear Yh, Thank you for your visite and for your nice comment. We are looking forward to welcoming you back very soon Regards,

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Bekvämligheter
Bodde här 1 natt i mars 2019

10/10 Fantastiskt

FR, Manchester, UK

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The staff were very attentive and the service was brilliant. In consideration of the cost of staying there, the rooms look dated.
Bodde här 1 natt i mars 2019
Svar från Guest services 12 mars 2019
Dear Guest, Thank you for having chosen the President Wilson for your stay in Geneva. We are happy to read that your stay has met your expectations. Have a lovely day

10/10 Fantastiskt

Verifierad resenär

Bodde här 1 natt i mars 2019
Svar från guest service 1 apr. 2019
Thank you for your visite ! We duly hope to welcome you back very soon !

6/10 Okej

Stephen

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2019
Svar från Guest services 6 mars 2019
Thank You