Inomhuspool

Recensioner av 9Hotel Paquis

3 out of 5
9Hotel Paquis
31 Rue De Berne, Geneva, GE

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 313 av 675 recensioner" "
8 - Bra i betyg. 265 av 675 recensioner" "
6 - Okej i betyg. 63 av 675 recensioner" "
4 - Dåligt i betyg. 22 av 675 recensioner" "
2 - Väldigt dåligt i betyg. 12 av 675 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

8/10 Bra

mattias

Bodde här 2 nätter i december 2023
Svar från Marie - Front office manager 25 dec. 2023
Dear Mattias,We are really glad that you've enjoyed your stay in our house! Looking forward to welcome you again during you next trip in Geneva. Best Regards

8/10 Bra

Emil

Bodde här 3 nätter i oktober 2023
Svar från Alexandre C. 6 nov. 2023
Dear Emil, a big thank you for your mark. This is such a perfect feedback which reveals that you enjoyed your stay fully. We are so proud to know that our guests feel like home in our hotel, we care of every single detail to make each stay unique and unforgettable. We do hope to see you again, best regards. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fin design.
Fint Hotell med nära till till allt. Poolen var ett trevligt komplement. AC luktade lite och mattan var lite smutsig. Överlag så är vi supernöjda och vi skulle gärna komma tillbaka.
Bodde här 5 nätter i augusti 2023
Svar från Alexandre C. 17 aug. 2023
Dear Linda, we thank you very much for your great comment and are delighted to hear that you had a great time at the 9 Hôtel Paquis. We will not fail to pass on your remarks to our entire team. Your satisfaction is the best reward for us who try day after day to offer you an irreproachable service! We look forward to seeing you again during your next stay in Geneva. Best regards

8/10 Bra

Nils

Bodde här 1 natt i mars 2023
Svar från Alexandre C. 20 mars 2023
Dear Nils, We thank you very much to take the time to share your experience with us. We are really glad to know you've enjoyed your stay with us,and more particularly our location as well as our rooms. We hope to have the pleasure to welcome you again during a next trip in Geneva. Kind regards. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location and pool, the room was also neat. Very nice bartender as well.
Bodde här 2 nätter i november 2022
Svar från Sophie 21 nov. 2022
Dear guest,We thank you very much to take the time to share your experience with us. We're really glad to know you've enjoyed your stay, and we hope to have the pleasure to welcome you again during a next trip in Geneva.Kind regards,Sophie - Guests experience supervisor

4/10 Dåligt

Najah

Reste i grupp
Gillade inte: Personal och service och rummets bekvämlighet
Bodde här 1 natt i juni 2022
Svar från Alexandre C. 27 juni 2022
Dear Najah, we thank you for your feedback according to your stay in our hotel. Feedbacks are a way for us to improve our quality of service towards our guests. I would like to ask you, if you do not mind, to provide us some more details about your stay. Obviously this kind of feedback without meaningful ideas are not helpful for us in order to improve ourselves. I remain at your entire disposal for any kind of assistance. Alexandre C. Guest relations supervisor

6/10 Okej

Ola

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021
Svar från Alexandre C. 10 jan. 2022
Dear Ola, let me thank you for your positive feedback, we do remain at your disposal if you want to share some more details about your stay with us. We look forward to see you again at 9Hotel Paquis during your next stay. Best regards. Alexandre, Guest Relations Supervisor

2/10 Väldigt dåligt

Hannes

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2022
Svar från Alexandre C. 5 jan. 2022
Dear Hannes, we thank you for your feedback. Nevertheless, it is a bit easy to provide bad mark without constructive informations. We remain at your entire disposal to hear more about your experience in our hotel. Feedbacks for us is a chance to improve ourselves so do not hesitate to give us some more details. Best regards. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Freja

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Väldigt nöjd!
Jag hade en fantastisk vistelse! Poolen, gymmet och bastun nere i källaren var i toppskick och hela hotellet var i väldigt gott skick. Jag kommer definitivt att välja detta hotell nästa gång jag är i Géneve.
Bodde här 4 nätter i december 2021
Svar från Alexandre C. 28 dec. 2021
Dear Freja, first of all we thank you for taking time to rate us in that way. 10/10 is such a perfect mark which highlight our involvement to create an ultimate guest experience in 9 Hotel Geneva. We are very happy to see how much you enjoyed your stay with us. We look forward to see you again in your new home in Geneva. Best regards. Alexandre C. Guest Relations supervisor

10/10 Fantastiskt

Torsten

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice hotel, perfectly located
Rather small rooms but very clean. nice staff, very good breakfast and the location 5min walk from the central station is optimal. I will probably come back.
Bodde här 4 nätter i oktober 2021
Svar från Alexandre C. 11 nov. 2021
Dear Torsten, We kindly thank you to take the time to share your experience. We are really glad that you've enjoyed your stay in our house! Looking forward to welcome you again during you next trip in Geneva. Best Regards, Alexandre C. Guest experience supervisor

10/10 Fantastiskt

Gustav

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fresh, clean and quiet
Small but very nice and clean room with a comfortable bed. No noise, nice spa area and very good location. Really liked this place.
Bodde här 1 natt i december 2019
Svar från Maria 3 jan. 2020
Dear Gustav, We thank you very much for your very nice comment. We are really glad to know that you had a pleasant stay in our hotel, and that you have enjoyed our spa area. We hope to have the pleasure to welcome you again during your next trip in Geneva. Best regards, Maria Responsable de réception

6/10 Okej

Yavuz

Bodde här 2 nätter i december 2019
Svar från Alexandre 30 sep. 2021
Dear valuable guest, we thank you very much for your great mark ! We are delighted to know that you had a pleasant stay in our hotel. We look forward to seeing you again during your next stay in Geneva. Best regards, Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2019
Svar från Alexandre C. 6 sep. 2019
Très cher client, avant toute chose, un grand merci pour cette superbe note qui reflete véritablement la prestation qu'on souhaite offrir à nos clients. Nous sommes ravis que vous ayez apprécié votre séjour chez nous et nous espérons avoir le plaisir de vous revoir bientôt lors d'un prochain séjour à Genève. Bien cordialement, Alexandre C. Guest Relation Supervisor

8/10 Bra

agneta

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Rum
Litet rum
Bodde här 1 natt i augusti 2019
Svar från Alexandre C. 12 aug. 2019
Dear Agneta, thank you for choosing 9Hotel Paquis as your accommodation during your recent stay in Geneva. It is always encouraging for us to see that our valuable guests rate us in that way. We hope that we will have the pleasure to welcome you again in the near future. Kind Regards, Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Nicklas

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Utmärkt
Ett mycket bra hotell som defenitivt rekommenderar.
Bodde här 1 natt i juli 2019
Svar från Alexandre C. 29 juli 2019
Dear Nicklas, Thank you so much for your very positive feedback concerning our hotel. It is always encouraging for us to see that our valuable guests rate us at the maximum. We hope that we will have the pleasure to welcome you again in the near future. Kind Regards, Alexandre C. Guest Relations Supervisor

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2019
Svar från Maria Morales 12 juli 2019
Dear guest, Thank you for choosing 9Hotel Paquis as your accommodation during your recent stay in Geneva. It is always encouraging for us to learn that our valuable clients are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future. Kind Regards, Maria Morales Responsable de réception

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2018
Svar från Maria Morales 13 jan. 2019
Cher client, Nous vous remercions pour ce superbe commentaire ! Nous sommes très heureux de voir combien vous avez apprécié notre hôtel. Nous espérons pouvoir vous remercier personnellement lors de votre prochain séjour à Genève ! Meilleures salutations, Maria Morales Première de réception

6/10 Okej

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 2 nätter i november 2018
Svar från Maria Morales 27 nov. 2018
Dear guest, We are delighted to know that you had a pleasant stay in our hotel. A big thank you for your positive feedback that we share with pleasure with our staff. We look forward to seeing you again during your next stay in Geneva. Best regards, Maria Morales Première de réception

6/10 Okej

peter

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
ok stay in expencive Geneva. Close to red light houses.
Bodde här 2 nätter i september 2018
Svar från Carole 2 nov. 2018
Dear Adrian, Thank you for taking the time to share your experience in our hotel. Looking forward to welcome you again in 9Hotel Collection, Sincerely, Carole ROMA Director

4/10 Dåligt

Tyler

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
If you like ZERO space, this is a great property for you. Room was the size of a shoe box, may not have been bad traveling alone, two people was very tight. Would recommend staying elsewhere. This was the worst of the three rooms we had during our trip.
Bodde här 2 nätter i april 2024
Svar från Alexandre C. 19 apr. 2024
Dear Tyler, first of all let me thank you for your feedback. Geneva is a small big city, where the space is optimized at its maximum, our rooms are totally in adequacy with Geneva standards and room space is totally comfortable and optimized. Next time, for an eventual future reservation do not hesitate to request a higher room category for a bigger space. We do confirm that our hotel is fit for family guests as well as business guests. We do thank you and wish you all the best. Alexandre Guest Relations Supervisor

10/10 Fantastiskt

Daniela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice!
Bodde här 1 natt i mars 2024
Svar från Alexandre C. 16 apr. 2024
Dear Daniela, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

8/10 Bra

Kevin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very close to the main train station (10 minutes walk) and main bus station (10 minutes). Hotel is very clean. Remember to ask for the free tourist transport pass which they will email you it. Classic room is small but cosy. Free shampoo and gel. Shower room door is see-through so be warned. Separate toilet. Free coffee and tea with biscuits and kettle. Mattress is comfortable. Room is a bit warm but windows can be left open. Pool, sauna, gym and hot tub is great but room did not have robe or slippers. From Geneva airport before leaving the airport inside the luggage collection grab a free 80 minutes train ticket. Ten minutes train drive in or otherwise pay 2 euros. The hotel is located very near to supermarkets and tourist attraction. Ten minutes slow walk to lake. Waterbus to old town 15-20 minutes. Tram to CERN 25 minutes. 10 minutes Tram to united nations. Flixbus station nearby and go to Annecy (1hour). Perfect location.
Bodde här 2 nätter i mars 2024
Svar från Alexandre C. 28 mars 2024
Dear Kevin, thank you so much for your full and clear description concerning our hotel amenities and our ideal location. We will be glad to welcome you again very soon. Thanks so much. Alexandre C. Guest Relations Supervisor

8/10 Bra

Diego

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was okay, but it would be nice to have more privacy in the shower
Svar från Marie - Front office manager 7 feb. 2024
Dear Diego, We kindly thank you to take the time to share your experience. We are really glad that you've enjoyed your stay in our house! We thank into account your remarks on the privacy with the shower; we have some rooms that you cannot see the shower from the bed; maybe it can suits you more. We hope to welcome you again during your next stay in Geneva, Best regards,

10/10 Fantastiskt

Laura

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Liked it very much!
Bodde här 2 nätter i januari 2024
Svar från Sophie - Guest relations supervisor 17 jan. 2024
Dear LauraThank you very much for your great feedback, we are happy to read you have enjoyedyour stay with us!We hope to have the pleasure to welcome you again during a next trip in Geneva.Kind regards,

8/10 Bra

Ricardo

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Marie - Front office manager 13 jan. 2024
Dear Ricardo, We kindly thank you to take the time to share your experience. We are really glad that you've enjoyed your stay in our house! Looking forward to welcome you again during you next trip in Geneva. Best Regards

10/10 Fantastiskt

Jason, Northville

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, convenient location. Good customer service. Pleased with our experience.
Bodde här 1 natt i januari 2024
Svar från Sophie - Guest relations supervisor 12 jan. 2024
Dear Jason,Thank you for your your nice feedback about your stay. We are glad to learn you've enjoyed your stay, and more particularly our location and staff.We hope to have the pleasure to welcome you back.Kind regards,

4/10 Dåligt

Peter

Gillade: Renlighet
Gillade inte: Rummets bekvämlighet
Kleines Zimmer & unangenehmer Geruch in der Lobby
In der Lobby lag ein sehr intensiver, für mich unangenehmer Duft in der Luft. Ohne Buchung hätte ich das Hotel gleich wieder verlassen. Das Personal war beim Check-In speditiv, aber mehr auch nicht. Der Aufzug ist so klein, dass er mit zwei Personen und einem kleinen Rollkoffer gefüllt ist. Ein Rollstuhl passt da sicherlich nicht rein. Wie das Hotel auf eine Grösse von 15 m2 beim Club-Zimmer kommt, hat sich mir nicht erschlossen. Rund um das Bett besteht ein etwa 50 cm breiter Gang. Mehr Bewegungsfreiheit besteht nicht. Ich hatte noch selten so ein enges kleines Zimmer - und das in der zweitteuersten Zimmerkategorie des Hotels. Immerhin war die Minibar gefüllt, mit Preisen ab 7.00 Fr. pro Snack jedoch reichlich teuer. An der Wand hinter dem Bett klebte noch Kaugummi, der sich in den Haaren verklebt hat. Im Vorfeld des Aufenthalts habe ich auf meine Anfrage nach einem Parkplatz und ob ein Hund erlaubt ist, keine Antwort empfangen. Alles in allem von der Vorbereitung bis zur Abreise eine ziemlich unangenehme Erfahrung.
Bodde här 1 natt i januari 2024
Svar från Marie - Front office manager 13 jan. 2024
Dear Peter, Thank you for taking the time to share your experience at the 9 Hotel Paquis. We are sorry that you did not enjoy your stay as it was supposed to be. Our reception is open 24h/24; you should tell us all about this during your stay so we can intervene as quickly as possible. Best regards

4/10 Dåligt

Ainsleigh

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Alexandre C. 10 jan. 2024
Dear Ainsleigh, thank you so much for your feedback, nevertheless you can feel free to provide some more details on your experience in our hotel. Feedbacks are a way to improve ourselves, and we care of that. Let us know some more details. Thanks and regards. Alexandre C. Guest Relations Supervisor

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hôtel pratique
Hôtel pratique car facile d’accès depuis la gare centrale, et lac et centre-ville à proximité. Chambre petite, sombre toutefois et éclairage pas super bien pensé (sombre au niveau du miroir du lavabo, difficile de bien se maquiller) Étrange d’avoir une salle de bain directement dans la chambre : cabine de douche totalement transparente qui donne donc sur la chambre … et lavabo dans la chambre. Odeurs de canalisations au niveau de la douche et du lavabo.
Bodde här 3 nätter i januari 2024
Svar från Alexandre C. 10 jan. 2024
Très cher client, un grand merci pour cette note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. En effet notre hotel est idéalement situé au centre ville de Geneve où l'espace est optimisé à son maximum. Nous avons plusieurs catégories de chambre au sein de notre établissement, la prochaine fois n'hésitez pas à nous solliciter afin de revoir votre réservation et de vous allouer une chambre en catégorie supérieure. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Johanna

Bodde här 1 natt i december 2023
Svar från Sophie - guest relations supervisor 2 jan. 2024
Dear JohannaThank you very much for taking the time to share your feedback. We are glad to leanr you have enjoyed your stay as it was supposed to be.We hope to have the pleasure to welcome you again during a next day.Kind regards,

10/10 Fantastiskt

Andrew

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sketchy
The hotel was really lovely but the clientele outside was a bit on the hard side red light call girls from 2pm till the next day our room over looked the ibis’s we saw it all clubs open all night men hanging around very sketchy experience
Bodde här 2 nätter i december 2023
Svar från Marie - Front office manger 25 dec. 2023
Dear Andrew, Thank you for taking the time to write this review of your stay in our hotel. We are sorry to hear that you did not like the Pâquis district. As you'll find in Amsterdam, the Pâquis is the "red light" district of Geneva, which doesn't make it a bad place to be, but rather a popular and much-loved area for Genevans. We hope to have a chance to welcome you again during your next stay in Geneva. Best regards

10/10 Fantastiskt

Hans-Joachim

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Prima Unterkunft mit toller Überraschung
Prima Lage in Bahnhofsnähe trotz quirligem Quartier, Zimmer prima, Bett ausgezichnet, sehr nettes Personal. Der Spa ist toll, eine echte Überraschung, auch noch bis 23h offen.Gerne wieder :-)
Bodde här 1 natt i december 2023
Svar från Marie - Front office manager 25 dec. 2023
Dear Hans-Joachim, Thank you for posting such a generous comment about your recent experience. We are delighted that your stay exceeded your expectations and that you appreciated our spa area. We look forward to welcoming you back, Kind regards

8/10 Bra

Rebbecca, Cranfield

Bodde här 1 natt i december 2023
Svar från Sophie - guest relations supervisor 2 jan. 2024
Dear Rebbecca,All the 9hotel's team thanks you for your nice feedback about your stay with us, and hopes to have the pleasure to welcome you again.Have a wonderful year 2024!Best regards,

10/10 Fantastiskt

Laura

Bodde här 1 natt i december 2023
Svar från Sophie - guest relations supervisor 2 jan. 2024
Dear Laura,Thank you very much for your kind feedback about your stay. Indeed we are happy to see you have enjoyed it!Have a happy new year !Kind regards,

10/10 Fantastiskt

Surendra

Bodde här 1 natt i november 2023
Svar från Alexandre C. 24 nov. 2023
Dear Surendra, a big thank you for your mark. 5/5 is such a perfect feedback which reveals that you enjoyed your stay fully. We are so proud to know that our guests feel like home in our hotel, we care of every single detail to make each stay unique and unforgettable. We do hope to see you again, best regards. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Mohammed

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
It was a really great hotel with lots of friendly customer service.
Bodde här 3 nätter i november 2023
Svar från Alexandre C. 14 nov. 2023
Très cher Mohammed, un grand merci pour cette note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. L'excellence hôtelière couplée à la qualité de service, nous souhaitons rendre chaque séjour unique. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement. Alexandre C. Guest Relations Supervisor

8/10 Bra

LOUBNA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Alexandre C. 13 nov. 2023
Dear Loubna, we thank you for taking time to rate us in that way. It is definitively the best reward that we could expect : guest's recognition for our work based on excellence, high quality and hospitality. We are very happy to see how much you enjoyed your stay with us ! We look forward to see you again in your new Geneva's home. Best regards. Alexandre C. Guest Relations supervisor

10/10 Fantastiskt

Anthony

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från Sophie - Guest relations supervisor 9 nov. 2023
Dear Anthony,Thank you for your great feedback about your stay. We are happy to see you have enjoyed it.Hoping to have the pleasure to welcome you again, we wish you a great day.Regards,

10/10 Fantastiskt

Brett

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good location and nice property.
Hotel staff was very friendly and helpful. Room was efficient. Could have had better pillows. The wait staff for breakfast was super fantastic. Location close to train, food, the lake, great spot overall.
Bodde här 2 nätter i oktober 2023
Svar från Alexandre C. 6 nov. 2023
Dear Brett, we do thank your for your sincere feedback. All feedbacks are so precious and meaningful for us in order to improve ourselves. We always want to provide the best hotel experience to our guests. Please know for the next time that we do have a 24/7 assistance and service. Do not hesitate to call us anytime to request extra pillows. We do hope to see you again and we do thank you for your stay with us. Best regards. Alexandre C. Guest Relations Supervisor

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet och personal och service
Air conditioning
Comfortable for the most part but the air conditioning didn't seem to work in my room, and as I opened the window, the smell of fried food would enter the room. Otherwise, all good
Bodde här 4 nätter i oktober 2023
Svar från Alexandre C. 2 nov. 2023
Dear valuable guest, thank you so much for your feedback, please know that our team is fully involved to assist you 24/7 technically, day or night, do not hesitate next time to contact us to adjust the temperature in your room in order to reach your comfort expectation. We do hope to see you again very soon, best regards. Alexandre C. Guest Relations Supervisor

8/10 Bra

Potenza

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i oktober 2023
Svar från Alexandre C. 2 nov. 2023
Dear Potenza, a big thank you for your mark which reveals that you enjoyed your stay fully. We are so proud to know that our guests feel like home in our hotel, we care of every single detail to make each stay unique and unforgettable. We do hope to see you again, best regards. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Alexandre C. 30 okt. 2023
Très cher client, un grand merci pour cette note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. L'excellence hôtelière couplée à la qualité de service, nous souhaitons rendre chaque séjour unique. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Awa

Gillade: Renlighet
Bodde här 1 natt i oktober 2023
Svar från Alexandre C. 23 okt. 2023
Chère Awa, un grand merci pour cette note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. L'excellence hôtelière couplée à la qualité de service, nous souhaitons rendre chaque séjour unique. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement. Alexandre C. Guest Relations Supervisor

8/10 Bra

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Convenient location
Bodde här 1 natt i oktober 2023
Svar från Alexandre C. 23 okt. 2023
Dear Michael, we do thank you to give us that rate. It is such a perfect mark and it is with pleasure I will share it with the whole team. We are very happy to see how much you enjoyed your stay with us! We look forward to see you again at 9Hotel Paquis during your next stay. Best regards. Alexandre C. Guest Relations supervisor

10/10 Fantastiskt

Robert

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Facile d'accès et bien situé
Nous avons adoré cet hôtel qui est superbement bien situé, facile d'accès. Notre seul bémol est la luminosité dans la chambre, Très difficile de se maquiller dans cet éclairage! Pour le reste, tout était parfait
Bodde här 2 nätter i oktober 2023
Svar från Alexandre C. 18 okt. 2023
Cher Robert, un grand merci pour cette excellente note qui est véritablement le reflet de la prestation que l'on souhaite offrir au quotidien à notre clientèle. L'excellence hôtelière couplée à la qualité de service, nous souhaitons rendre chaque séjour unique. Les photos montrent réellement le haut standard qualitatif de notre offre. Au plaisir de vous revoir lors de votre prochain passage sur Genève, Bien cordialement. Alexandre C. Guest Relations Supervisor

10/10 Fantastiskt

Kristina

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The continental breakfast was so good, and the coffee machine in the lobby accessible at anytime was perfect. Great staff and location.
Bodde här 2 nätter i september 2023
Svar från Alexandre C. 16 okt. 2023
Dear Kristina, thank you so much for your feedback highlighting our breakfast, indeed our breakfast is organic, healthy, full and perfect to start your working day. Our staff is always there to assist you during your stay, our involvement is full and without any condition to satisfy all your needs. Thanks again and we do hope to see you again dear Kristina. Best regards. Alexandre Guest Relations Supervisor

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel located within a short walking distance from train station. Rooms are comfortable & clean. good for short stay.
Bodde här 3 nätter i oktober 2023
Svar från Alexandre C. 11 okt. 2023
Dear valuable guest, thank you for your feedback. Concerning our hotel location it is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. We do hope to see you again pretty soon. Once again thank you very much. Alexandre C. Guest Relations Supervisor

8/10 Bra

Rebecca

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall the stay was pleasant. The rooms were smaller than expected. The pool was definitely an added bonus that my children really enjoyed. Our first night there the fire alarm went off and after reading previous reviews it seems that happens often at this hotel. The breakfast was great and they offered evening snacks at the desk. Overall I would likely stay here again.
Bodde här 2 nätter i september 2023
Svar från Sophie - Guest relations supervisor 12 okt. 2023
Dear Rebecca,Thank you for taking the time to share your experience.We are glad to know you've enjoyed your stay with us, and that you've liked our wellness area and breakfast. Nevertheless we apologise again about the fire alarm, there was an issue with a guest's room. But this does not happen regularly, it maybe the second time, and it was for the security of our customers.We will be really pleased to welcome you again and whish you a good day.Kind regards,

6/10 Okej

Stephanie

Bodde här 4 nätter i september 2023
Svar från Alexandre C. 26 okt. 2023
Dear Stephanie, we thank you for your feedback according to your stay in our hotel. Feedbacks are a way for us to improve our quality of service towards our guests. I would like to ask you, if you do not mind, to provide us some more details about your stay. Obviously this kind of feedback without meaningful ideas are not helpful for us in order to improve ourselves. I remain at your entire disposal for any kind of assistance. Alexandre C. Guest relations supervisor

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good but…
The rooms were great. Beautiful space once inside. The area is definitely not very nice and the hotel is located on a street full of local restaurants. Luckily our room faced the other direction or else can imagine it would be quite noisy. Beds were super comfy. Though I didnt ask for it, the room had a kitchenette and microwave. The area is a def no for me. Proximity to the station is amazing, short 4 mins walk but as 2 girls travelling and landing for a late check in we didnt feel comfortable. Bathrooms are very weirdly designed. See through glass in the shower and no hooks! Room was super clean though and breakfast was good.
Bodde här 1 natt i september 2023
Svar från Alexandre C. 27 sep. 2023
Dear valuable guest, thank you for your feedback. Feedbacks are definitively a way to improve ourselves and to reach the best hospitality experience for our beloved guests. Concerning our hotel location it is ideally located in the heart of Geneva, everything is closeby such as public transportations connexion (trains, TPG network, airport...), Geneva lake and also the historical Geneva center. Our area is an alternative, animated, folk area with plenty of cosmopolitan restaurants, jazz bars and clubs. Nightlife can be quite busy but it is definitively totally safe either day or night. I do thank you also to mention our staff full-involvment to provide for each guest a memorable and unique 9hotel moment. We do hope to see you again in another context. Once again thank you very much. Alexandre C. Guest Relations Superviso