Hotell i Germantown Hills

“Wonderful hotel, clean and quiet. The staff was extremely friendly and helpful.”

“Everything was looking good and was good until I woke up in the morning with my legs completely covered in bedbug bites. I’m not the one to report anything to authority if things are taken care of. Please, I can’t remember my room number but it was the second floor. Take care of the infestation before someone will report you to the health authorities”

“We have been coming for over 10 years. It used to be a great hotel, which is why we continue to stay here. The last few trips have been less than desirable and i think it is time we look for another location. Check in: showing up a half hour early, we were not allowed in one of our 2 rooms. We were not even allowed to pay for an early check in. Note: there were 4 cars in the parking lot when we arrived. For the past decade, we have never had that issue over a half hour. Cleanliness: The floors...

“good breakfast no chargers for ev nearby.”

“Room smelled like smoke they offered to move us we declined”

“Clean, large space, good quality, easy to find.”

“The breakfast amenities were very good, the hotel staff was very friendly. The lighting on the bathroom vanity mirror needs to be brighter in order to highlight any facial details. I had to request a room cleaning twice because it was never completed after the first request. Overall, the experience was above average.”

“I would like a refund. I ended up paying for a room we didn't use, because the cancellation period was no longer applicable once (24 hours before arrival), and the pictures provided of the property did NOT represent what we saw and experienced. There were a number of safety concerns that made this hotel unworkable for us. The side door (where we were told to park as it was closest to our room) had an electronic key lock for security, but it was propped open and didn't close properly when I...

“This was a basic stay we needed while attending our son’s state track meet. It was enough and acceptable. No frills but a good place to lay our heads down. Lots of options in the area so it was a good situation.”

“Good hotel”

“Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

“I pad almost $300 for one night. And it was nothing more than a janky hotel. There was a spot on the wall tha was easily just patched over. I can hear everything going on in other rooms. The curtains only close halfway and it’s nothing but sun hitting you first thing in the morning. And the smell of the place…the smell…it was terrible!!”

“Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet”

“Very disappointing experience at Embassy Suites East Peoria Riverfront Hotel. I chose this hotel because of the high ratings, but the room cleanliness was unacceptable. Before I could even put my belongings away, I noticed thick dust all over the outside and inside of the closet door, the bathroom counter, and even the tissue box. I attached photos and videos because the dust buildup was very obvious. I am sensitive to dust and spent the night sneezing and feeling uncomfortable instead of...

“Property is one of the older hotels but maintained .Rooms were clean and all is what was expected for this price . Breakfast ended at 9 so we missed that ,it would have been nice to have it open a little longer .”