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Recensioner av Leonardo Inn Glasgow West End

3 out of 5
Leonardo Inn Glasgow West End
4 Shelley Road, Glasgow, Scotland

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 277 av 1004 recensioner" "
8 - Bra i betyg. 396 av 1004 recensioner" "
6 - Okej i betyg. 193 av 1004 recensioner" "
4 - Dåligt i betyg. 94 av 1004 recensioner" "
2 - Väldigt dåligt i betyg. 44 av 1004 recensioner" "

7,6/10

Renlighet

8,2/10

Personal och service

7,2/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

Joakim

Bodde här 6 nätter i juli 2023
Svar från Greg, Reception team member 26 juli 2023
Thank you for staying with us and for taking the time to leave a review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit!

8/10 Bra

Eva, Malmö

Gillade: Renlighet
Hotellet var överbokat och vi blev tvungna att tillbringa första natten på ett systerhotell.
Bodde här 2 nätter i juli 2019
Svar från Piotr 15 juli 2019
Dear Eva, Thank you for your excellent review, I am delighted that you enjoyed your stay with Leonardo Inn Glasgow West End and thank you for your kind comments about our hotel, Regards Piotr Matusiak Operations Manager

8/10 Bra

Lori, Shaftsbury

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel for our stay before flying.
Bodde här 1 natt i april 2024
Svar från Greg, Receptionist 2 maj 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okej

Ghassan

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Overall not bad for the price Hot water issue it fluctuates
Bodde här 5 nätter i april 2024
Svar från martin 1 maj 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Bra

Helen

Reste med familjen
Gillade: Renlighet och personal och service
The manager was so helpful and friendly, nothing was too much trouble
Bodde här 7 nätter i april 2024
Svar från Greg, Receptionist 30 apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Bra

Lorna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från martin 28 apr. 2024
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okej

Nancy

Reste med sin partner
Fire alarm went off twice around 9.00pm (false alarm), rubber bath mat dirty underneath, shower not easy to use, and all just a bit 'tired'. Weird smell in bathroom (possibly from ongoing works in wall panel next to room). Very handy for hospital and convenient reasonable parking.
Bodde här 1 natt i april 2024
Svar från Sophie 26 apr. 2024
Dear guest, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future. Kind regards

6/10 Okej

Caitlin

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Greg, reception team member 25 apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

2/10 Väldigt dåligt

Shahrok

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wir waren 4 Nächte im Hotel. An keinem Tag wurde das Zimmer gereinigt. Auf Nachfrage sagte man uns, dass man was an dir hängen muss, damit das Zimmer gereinigt wird. Obwohl wir das gemacht habe, wurde das Zimmer nicht gereinigt. Wir mussten aktiv selbst nach Toiletten Paper und frische Handtücher fragen. Bett wurde kein einziges Mal gemacht. Grundsätzlich ist das Hotel sehr in die Jahre gekommen. Man hört jeden Fußtritt im Flur. Jedes Mal, wenn eine Tür zugeht, hört man. Der Geruch im Hotel und in den Fluren ist sehr unangenehm. Der Luftabzug in unserer Toilette hat nicht funktioniert, sodass schlechte Gerüche direkt ins Zimmer kamen. Die Zimmer waren auch schon beim CheckIn sehr dreckig. Klobrille hatte Flecken. Der Safe hat trotz Eingabe des korrekten Codes nicht funktioniert. Die Mitarbeiter haben keinen Generalschlüssel und wollten den Safe aufbrechen. Glücklicherweise hat der Code dann doch aus irgendeinem Grund funktioniert. Ich empfehle keinem dieses Hotel. Sorry!
Bodde här 4 nätter i april 2024
Svar från Sophie 25 apr. 2024
Dear guest, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future. Kind regards

6/10 Okej

Amanda

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Property needs upgrading. Outside the building was unkept, lots of cigarettes buts, smoking area is at the front entrance.
Bodde här 1 natt i april 2024
Svar från Sophie 23 apr. 2024
Dear Amanda, thankyou for taking the time to leave a review. Sorry for the inconveniences you experienced while staying here. I will pass the issues on to the relevant managers and we hope this does not put you off staying with us in the future.Kind regards

8/10 Bra

Mark

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good stay
Bodde här 28 nätter i mars 2024
Svar från Sophie 16 apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

6/10 Okej

Joy

Gillade: Personal och service
Gillade inte: Renlighet
The room is not clean. I saw a condom wrap on the the table and used tissue paper behind the table. The toilet was stained with a spot of poo. Also, there is this welcome smell when you get in the hall way
Bodde här 1 natt i april 2024
Svar från Sophie 11 apr. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.

10/10 Fantastiskt

Alan

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had 2 rooms for 4 of us, and the rooms were nice and clean and the breakfast was great. All staff we met was polite and helpful. And for the price the hotel was a great choice and a bargain. We would all stay there again
Bodde här 1 natt i april 2024
Svar från Greg, Receptionist 8 apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

8/10 Bra

Edward

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location for west end and city
Bodde här 3 nätter i april 2024
Svar från Greg, reception team member 6 apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were very friendly and helpfull
Bodde här 1 natt i mars 2024
Svar från martin 29 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

Mariya

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very helpful stuff! Clean property. Good breakfast.
Bodde här 4 nätter i mars 2024
Svar från Sophie 28 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 Väldigt dåligt

OBIAGELI

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I stayed at this hotel for three nights and two out of the three nights the alarm in the hotel went off. On the second day I requested for my room to be cleaned because the bin was overflowing. I came back that evening to find the room in the same state it was left. The bin had not been emptied. On checking out I raised both items with the gentleman on the front desk, possibly a manager, he seemed uninterested in my feedback. I f you want a good night sleep without an alarm going off this is NOT the place to stay!
Bodde här 3 nätter i mars 2024
Svar från martin 26 mars 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards

8/10 Bra

Margaret

Gillade: Renlighet och personal och service
The property is in need of upgrade
Bodde här 1 natt i mars 2024
Svar från martin 26 mars 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards

8/10 Bra

Gary

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Room was good, recently refurbished although we left the sign out twice for the room to be cleaned which was ignored. Outside window was filthy
Bodde här 3 nätter i mars 2024
Svar från Sophie 24 mars 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed.

10/10 Fantastiskt

Hayley

Bodde här 2 nätter i mars 2024
Svar från Sophie 11 apr. 2024
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon

10/10 Fantastiskt

Alan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ideal location and super friendly staff
Bodde här 3 nätter i mars 2024
Svar från Greg, reception team member 18 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Bra

Chloe

Gillade: Renlighet och personal och service
Rooms are a bit dated and the outside of the hotel makes it looks worse than it is however for what I paid it’s worth the money being so close to Glasgow central
Bodde här 2 nätter i mars 2024
Svar från Greg, reception team member 14 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Bra

Ian

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were friendly
Bodde här 1 natt i mars 2024
Svar från Sophie 11 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okej

David

.
Bodde här 1 natt i mars 2024
Svar från Greg, reception team member 4 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

ann

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Fantastic customer service
Bodde här 1 natt i mars 2024
Svar från Sophie 3 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 Väldigt dåligt

Gregor

Gillade inte: Renlighet och boendets skick och faciliteter
Bad smell in room. Tap leaking and causing high pitch noise. Carpet rolled up making it hard to open door and trip hazard. Rooms in need of renovation
Bodde här 1 natt i mars 2024
Svar från Sophie 3 mars 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

6/10 Okej

Adam

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Hotel quite tired looking, also gold member and didn’t get room upgrade. Not only that didn’t get a king room that I booked , instead got a double with a single that wasn’t required, staff were friendly enough, just pity room was a downgrade not up.
Bodde här 1 natt i februari 2024
Svar från martin 26 feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

10/10 Fantastiskt

Mike

Bodde här 1 natt i februari 2024
Svar från Sophie 21 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okej

Amal

Bodde här 4 nätter i februari 2024
Svar från martin 20 mars 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okej

Alexandra

Reste med sin partner
It’s ok for an overnight. Room needs to be upgraded Lack of power points for charging phones etc On the plus side. - Warm. Good Wi-Fi. Quiet.
Bodde här 1 natt i februari 2024
Svar från Greg, reception team member 5 feb. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

10/10 Fantastiskt

Tim

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Greg, reception team member 5 feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

Sally

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The staff are very friendly and helpful
Bodde här 5 nätter i januari 2024
Svar från Greg, reception team member 3 feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic breakfast
We really enjoyed our stay at the Leonardo Inn. The room was fine, it was peacefuly. Breakfast was very good, served 7 - 10am and we didn't go down for breakfast until 9.40am but the choice was excellent. Lovely cooked breakfast, fresh and hot. Good car park and would definitely stay here again.
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 3 feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okej

Olajide

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Greg, reception team member 1 feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

Chiputa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Conveniently site
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 1 feb. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okej

Stephen

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

2/10 Väldigt dåligt

Karaina

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Won’t be back
Run down hotel. No hot water to shower
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet
It was a comfortable bed, towels clean and plenty pillows Disappointed the shower was leaking, and the room could have been a little cleaner aswell.
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

Kathleen

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lovely stay staff at reception very friendly room cosy and great price.
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Bra

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Staff were lovely, beds were very comfy, bath/shower was fab. Room was a bit dusty, couldve done with another go over with the hoover/behind where the bedside table shouldve been couldve done with a better clean. Was missing 1 bedside table and a lampshade was cracked/broken but otherwise the room/stay was great.
Bodde här 2 nätter i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

4/10 Dåligt

Martin

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

6/10 Okej

Gabriel

Gillade inte: Renlighet
SIMPLE
Bodde här 2 nätter i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

10/10 Fantastiskt

Souvik

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay Nice Staff me But not comfortable shower
Nice place to stay. Good value for money. Only thing I would recommend is to check your shower hot water. It suddenly showers boiling hot water out which may burn skin if not moved out of quickly enough.
Bodde här 2 nätter i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och boendets skick och faciliteter
I'd never booked that hotel again
Room was next to the left so could hear everyone going out and in carpet was burnt and stain. It had central heating vut the windows were left open so it take a long time to heat up.
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for taking the time to leave a review. I am sorry for the issues you experienced during your stay. I have passed on your issues to the relevant managers so that these can be addressed. Kind regards The Leonardo inn reception team

10/10 Fantastiskt

Rehana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Bra

Douglas

Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 28 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Bra

James

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The room was clean, some signs of tiredness but for what I paid For a nights stay, really good value for money. Bar reasonable price and plenty of parking space.
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 15 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit

8/10 Bra

Martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Greg, reception team member 13 jan. 2024
Thank you for staying with us and for taking the time to leave such a lovely review. We greatly appreciate your feedback on your stay and we hope to see you again soon for another visit