Thank you indeed for taking your valuable time to provide our property with such an excellence review. We are beyond delighted to know that you enjoyed overall stay with us and satisfied with the services. Truly hope we will have a chance to welcome and accommodate you again soon.

Thank you indeed for taking your valuable time to provide our property with an excellence review. We are extremely delighted to know that you enjoyed overall stay with us and satisfied with the services. Sincerely hope we will have a chance to welcome and accommodate you again soon.

Thank you for taking your time to provide nice review for us. It's our pleasure to know that you enjoyed overall stay with us and satisfied with the services. If you have a chance to stay with us again, please feel free to report any facility or mainatainace issue to the staffs during your stay. Our teams are more than willing to sort them out for you in timely manner. Thank you for your kind understanding and hope we will have a chance to welcome you again soon.

Thank you so much for taking your time to provide an excellence review for our property. We are extremely delighted to know that you enjoyed overall stay with us and satisfied with the services. If you have a chance to stay with us again, please feel free to report any facility or mainatainace issue to the staffs during your stay. Our teams are more than willing to sort them out for you in timely manner. Thank you for your kind understanding and truly hope we will have a chance to welcome you again soon.

Thank you indeed for taking your time to provide a wonderful review for our property. We are beyond delighted to know that you enjoyed overall stay with us and satisfied with the services. Sincerely hope we will have a chance to welcome you again soon.

Thank you so much for providing us with a splendid review. We are beyond delighted to know that you enjoyed overall stay with us and satisfied with the services. Our apologies regarding the room delay. Unfortunately, none of our apartment had air condition with cool air provided. However, there is an electronic fan prepared for guests in each bedroom to help cooling down the room temperature. Thank you for your kind understanding and sincerely hope we will have a chance to accommodate and welcome you again soon. Talyn N., Reception Team.

Thank you so much for giving us a fabulous review. We are extremely delighted to know that you enjoyed overall stay with us and satisfied with the services. Sincerely hope we will have a chance to accommodate and welcome you again soon.

Thank you for taking the time to bring this to our attention. We are truly sorry to hear that your experience did not match the expectations. We are taking the issues seriously and hope to resolve them promptly and accurately. Our apologies once again and thank you for your kind understanding.

Hi Beatriz,Thank you for the lovely feedback! We are so glad you enjoyed your stay and we hope to welcome you back again soon.Thanks

Hi Laura,Thank you for taking the time to leave such a lovely review for us. We are so glad you had a pleasant stay and we hope to welcome you again soon.Thanks

Hi Laurel,Thank you so much for taking the time to leave a lovely review for us. We are so glad you enjoyed your stay and we hope to welcome you back again.Thank you

Hi Jeanette,Thank you so much for taking the time to leave such a lovely review. We are so glad you enjoy your time with us when you stay and we cannot wait to welcome you back in December.Thank you

Hi Craig,Thank you for taking the time to let us know about your stay. We are disappointed you did not enjoy your stay. As we are in the most central part of the city, noise is something to do unfortunately deal with. We have a limited amount of rooms with a back facing bedroom. If you wish to stay again, please let us know and we will do what we can to have one of these rooms for you.ThanksKirsty

Hi Jeffrey,Thank you so much for taking the time to leave us such a lovely score. We are glad you enjoyed your stay with us and we hope to see you again soon.Thanks

Hi Ian,Thank you for taking the time to give us a lovely score. We are so glad you enjoyed your stay and we hope to see you again.Thanks

Thank you so much for taking your time to provide wonderful review. Truly hope we will have a chance to welcome and accommodate you again in the future.

Thank you for taking your valuable time to provide an excellence review. It's our greatest pleasure to know that you enjoyed overall stay with us and also satisfied with the services. Truly hope we will have a chance to welcome and accommodate you again in the future.

Thank you for staying with us and for taking your time to provide such an excellence review. It's our great pleasure to know that you enjoyed your overall stay and satisfied with the services. Truly wish we will have the opportunity to welcome and accommodate you soon in the future.

Hi Lisa,Thank you for taking the time to leave a score for us. We are glad you enjoyed your stay and if there is anything we can do to improve, please let us know.

Hi Stanford,Thank you so much for your review. We hope to see you again soon.Thanks

Thank you for your lovely review. We hope to welcome you back again soon.

Thank you for your lovely review. We hope to welcome you back again soon.

Hi Sue,Thank you for choosing Premier Suites. All of our 2 bedroom apartments face inwards. Apologies if this was not clear by the description. I am glad you thought the beds were comfortable and hope to see you again.Thanks

Hi Jill,I am sorry to hear you did not enjoy your stay with us. We want all of our guests to have a comfortable stay with us and it is unfortunate that you did not. As our reception is not on the ground floor and we have secure door entry for the security of all of our guests, I can understand we can be harder to find than a regular hotel. Our receptionists or on call manager are available at all times to help with any directions needed.We do not have air conditioning and all apartments have self closing fire doors for health and safety. It had been a very humid summer for us so I am very sorry that you were not comfortable. We hope you enjoyed your time in Glasgow and if we can do anything to assist, please let us know.Thanks

Thank you for your lovely review. We hope to welcome you back again soon.

Hi Paul,I am sorry to hear you were disappointed with your stay. We want all of our guests to feel as safe as possible in our apartments which is why we ensure every guest is aware of all rules and all guests pay a security deposit so there is no excessive noise etc and all guests are comfortable.As we are an older building, it keeps the heat in very well. The hallways have the main pipes through them which causes them to be warmer than the rest of the building. We are working on this insulation.We hope to welcome you back again.Thanks

Thank you for your lovely review. We hope to welcome you back again soon.

Thank you for your lovely review. We hope to welcome you back again soon.

Hi James,Thank you so much for your lovely feedback. We are so glad you enjoyed your stay and we hope to welcome you back again soon.

Hi Russell,Thank you so much for letting us know you had a good stay. We hope to welcome you again soon!

Hi Barbara,Thank you so much for your lovely feedback!We look forward to welcoming you again soon!

Thank you so much for taking your time to provide us with a wonderful review. It is our great pleasure to know that your enjoy your overall stay with us. We truly hope that we will have a chance to welcome you again in the future.Kind regards,Reception Team

Thank you so much for taking your time to provide us with an excellent review. We are more than delighted to know that you enjoyed your over all stay with us.We truly hope that we will have a chance to welcome you again soon.

Thank you so much for taking your valuable time to provide us with a wonderful review. It is our greatest pleasure to know that you enjoyed your stay with us, as well as satisfied with both the services and facilities.We sincerely wish that we will have an opportunity to welcome you again in the near future.

Thank you so much for taking the time to provide us the meaningful feedbacks. We are more than delighted to know that you enjoyed the overall stay with us. Our apology regarding the stored luggage issue. We can reassure that the matters will be taken care of and shall be improve for better level of service onwards.

Thank you once again for giving us an excellence review. It is our great pleasure to know that you are satisfied our accommodation facilities. Regarding the help for late arrival procedures and emergency issues, please feel free to contact our duty manager through the phone number given in the welcome letter and in front of the building. The number is available for guests to reach 24/7.

Thank you for letting us know you enjoyed your stay and hope to see you again!

Thank you so much for taking your time to provide us with wonderful feedback and review. It's our great honor to know that you had a pleasure stay with us.We truly hope that we will have a chance to welcome and accommodate you again in the near future.Best wishes,Reception Team

Thank you so much for taking your time to give us with the essential feedbacks. Please kindly provide us more details regarding the issues that you may encounter during the stay for us to improve further.Warm regards,Reception Team

Thank you so much for taking your time to provide us with meaningful feedback. It's our pleasure to know that you enjoyed the overall stay with us.We sincerely wish that we will have an opportunity to welcome and accommodate you again soon.Best wishes,Reception Team

Thank you for your feedback. We recommend guests to drop off their luggage at the hotel first before parking in the Q park but we can appreciate that it is not next to the hotel.We are glad you enjoyed your stay despite the parking and hope to welcome you back again soon!

Thank you for your feedback. We are glad you enjoyed your stay and hope to welcome you back again soon!

Thank you for your feedback. We are so happy you enjoyed the location and the staff.All of our 2 bedroom apartments are advertised without a view as unfortunately they are all internal.We are glad you enjoyed your stay and hope to welcome you back again soon!

Good Morning,We are sorry you had an unenjoyable stay with us.Our office hours are limited as we do not offer 24 hour reception but we send all check in details to guests before we close so all guests have their check in information. If you can provide more information to us to investigate that would be great.Thanks

Thank you for taking the time to let us know how your stay was with us. Regarding the parking at Q-park, we have filed a complaint as they did not let us know about the change of policy regarding the discount tickets no longer working at the machine. We found out once we received complaints about the discount not working and only then were we made aware of the change to prebooking to receive the discount. Please accept my sincere apologies about this inconvenience.Thank you for letting us know about the issues with the appliances, I have passed this on to the relevant departments to rectify. Please let us know if you are looking so stay again and we will ensure everything is 100%Thank you

Thank you for your feedback. We are glad you enjoyed your stay and hope to welcome you back again soon!

Thank you for taking the time to leave us feedback on your stay. I apologies that you had issues with your dryer during your stay. Our emergency out of hours number is only used is states of emergencies for example leaks and power outages. I apologies if you did not feel the customer service was the standard we normally provide. As soon as our office was open at 9am, and the dryer in the room opposite was deemed as working, we offered for you to use the room for your full use to use the dryer. All clothes horses were unfortunately being used in the morning but were able to locate one for you once apartments had checked out. When you had came back down to reception regarding your clothes again after using another apartment, we offered to hang up your clothes as we thought that the dryer was not working. After investigating, the dryer was very hot so it was not hung up as the dryer was working effectively and everything should have dried.As you have booked a 2 bedroom apartment, we do not advertise any view with these apartments as they all face inwards. We hope you enjoyed the rest of your stay in Glasgow.Thank you

Thank you so much for your lovely review. We are so glad you enjoyed your stay and hope we see you again soon!

Thank you for your review. We are glad you enjoyed your stay and hope to see you again soon!

Thank you for taking the time to leave a positive review. We hope to welcome you back again soon.