Hotell i Glen Ellyn

“I am writing to formally dispute a series of unauthorized charges following my stay at the Crowne Plaza Lombard Downers Grove from March 27 to March 29, 2026. My rooms were prepaid via Expedia (Itineraries #73400939577096 and #73401902913251) for a total of $539.26. However, my bank statement currently shows four additional pending transactions from your property totaling $526.28 ($314.60, $105.84, $55.84, and $50.00). These charges were never disclosed, authorized, or explained at any point...

“Family of four that includes two 9 year boys. We chose this hotel for one night due to its closeness to the United Center, 15 minute walk. Parking was abundant and easy for $30 a night. The hotel puts a $75 hold on your credit card for incidentals and will take parking out of that. The room itself was an average hotel room. The cleanliness was subpar. On entering the room we found a large pocket knife on the floor. I took it down to the lobby and the front desk apologized. The bathroom was not...

“My mother enjoyed everything so it’s all good by me. Thank you”

“Stuff very professional and helpful!!!!”

“Enklare hotel för övernattning nära flygplatsen. Ser bättre ut på foton än i verkligheten. Slitet och skulle behöva renoveras. Skön säng och bra med transfer till flygplatsen.”

“Breakfast was somewhat on the later side but generally good. Obviously very heavily used hotel but overall was fine”

“Everything was nice and clean. Stay was good. Staff was nice and helpful”

“Breakfast was just ok. The room was small and the setup was odd so it made moving around a little challenging. Staff didn’t keep things replenished but when asked if there was more they did get it for us. The rooms were nice and roomy and even tho Expedia’s room description showed that a sofa bed was included, turns out it was not, but the hotel gave us a room upgrade to accommodate at no additional cost. Overall very pleased with our stay!”

“Clean room, great staff. Good breakfast. ”

“The staff were helpful in unloading our luggage and transporting to our room. Front desk was always available to assist with incidentals. Clean room and bedding was comfortable. ”

“trevligt hotel nära flygplatsen. lite dyrt för vad du får men helt och rent och helt ok frukost”

“Ja”

“Ja”

“Good breakfast ”

“Utmärk”