Hotell i Glenwood

“The room was dirty & unkept . The bed sheets in room 5 ( April 9, 2026 ) were NOT replaced prior to our arrival. When my wife & I were about to get in bed for the night we saw that the sheets contained someones grittiness . Who in the hell wants to crawl into that ? My wife was disgusted . It's MY WIFE ! We left around 3:00 am on 04/10/26 . Tried to get a refund but they declined . Chaffee Lodge is a JOKE & so is the long bearded fast talking lobby attendant ( "manager" LoL ) Also when my...

“Good place to stay for the price.”

“The room was clean . Wish it had a microwave!”

“OK för pengarna varken mer eller mindre, nära till ett par golfbanor. Helt och rent, enkel standad, ligger lite utanför city, nära massor med snabbmatställen, men lite off”

“Clean and comfortable. Very nice breakfast.”

“Cleaning staff is quite noisy. Breakfast should be served at a more reasonable time, perhaps between 7 and 10 a.m., instead of the current 6 to 9 a.m. The folding bed is outdated and uncomfortable, and the springs are felt. Instead of providing numerous shampoo and conditioner bottles, consider offering lotion bottles as well. Additionally, the air conditioner does not blow cold air.”

“Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. ”

“The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again.”

“Ashley the manager is incredible! Always putting the guest first ”

“Staff was great. It is nice to be greated with pleasant people after a long road trip.”

“Worked for what we needed, but just pay $50 more to stay somewhere nicer”

“yse”

“Convenient location for traveling. Nice breakfast.”

“I called to confirm with the property that my reservation was canceled. I spoke with Expedia who shared they would reach out but I wanted to be safe and follow up. I spoke with Barbra, who was amazing. Actually someone who should be running the place after my experience. She advised I call in the morning and speak with Mike or Kim - the managers on site. Unfortunately she wasn’t familiar with policy as she’s new and still in training. I called the next morning to connected with Kim. I explained...

“Good location ”