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Recensioner av Hampton Inn Glenwood Springs

2.5 out of 5
Hampton Inn Glenwood Springs
401 W 1st Street, Glenwood Springs, CO

Recensioner

8,4

Väldigt bra

10 - Fantastiskt i betyg. 497 av 999 recensioner" "
8 - Bra i betyg. 311 av 999 recensioner" "
6 - Okej i betyg. 102 av 999 recensioner" "
4 - Dåligt i betyg. 60 av 999 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 999 recensioner" "

8,8/10

Renlighet

9,0/10

Personal och service

8,0/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

8/10 Bra

Linda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Vi var en familj med tre vuxna och två ganska stora barn som reste tillsammans. När vi kom till vårt hotellrum saknades det en säng åt ett av barnen (en dubbelsäng och en bäddsoffa fanns). Det fixade personalen i receptionen smidigt. Hon tipsade oss också om olika restauranger i närområdet. Vi tyckte att det funkade bra.
Bodde här 1 natt i juni 2017

8/10 Bra

Valerie

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a 2 bedroom suite. There are no doors separating the bedrooms, so it's really 1 big room.
Bodde här 3 nätter i maj 2024
Svar från Customer Service 9 maj 2024
Valerie, we're thrilled to see you enjoyed your stay at Hampton Inn Glenwood Springs. It's interesting to note your perspective on our two-bedroom suite. Should you return, we'd be happy to discuss alternative room arrangements that might suit your preferences better. We appreciate your feedback and look forward to welcoming you back.

10/10 Fantastiskt

Jasmine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I enjoyed the stay.
Bodde här 1 natt i maj 2024
Svar från Customer Service 9 maj 2024
Jasmine, it's wonderful to hear that you enjoyed your stay at Hampton Inn Glenwood Springs. Thank you for sharing your experience. We look forward to seeing you again in the future.

4/10 Dåligt

Trent

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If i had got the room that i booked on your website it would have been better. Booked a king room and get a double bed. Not overall what i wanting. Other then that it was a good hotel. Clean, and quiet
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Trent, we regret to hear about the misalignment between your booking preference and the room type provided. We continuously strive to ensure that all our reservations are correctly fulfilled. Despite this, we're glad to hear you found our location clean and quiet. Your feedback is important and will be discussed with our team to improve our services, as we always seek to provide the best experience for our guests. We hope you'll consider staying with us again in the future.

8/10 Bra

Tanya

Reste med familjen, Reste med sin partner
Gillade: Renlighet och bekvämligheter
Great location
Bodde här 1 natt i mars 2024
Svar från Customer Service 26 mars 2024
Tanya, thank you for acknowledging positively about the Hampton Inn Glenwood Springs. We are pleased that our fantastic location served you well. We're looking forward to welcoming you back soon!

8/10 Bra

Grigory

Gillade: Bekvämligheter och boendets skick och faciliteter
Everything looks nice in the room besides one thing. The swimming pool inside the hotel needs to be cleaner and more taken care of.
Bodde här 1 natt i mars 2024
Svar från Customer Service 23 mars 2024
Grigory, it's great to hear that you appreciated the room at Hampton Inn Glenwood Springs. Your feedback regarding the indoor pool cleanliness is valued. It's certainly our goal to maintain all areas to the highest standard, and we will utilize your comments to ensure continuous improvements. We hope to serve you even better on your next visit. Thank you for choosing Hampton Inn Glenwood Springs.

8/10 Bra

Troy, Katy

Reste i grupp
Gillade: Renlighet och personal och service
Great Mexican food in the area
Bodde här 1 natt i mars 2024
Svar från GM 6 mars 2024
Thanks for coming! We hope to see you again.

10/10 Fantastiskt

khanh

Bodde här 1 natt i februari 2024
Svar från Customer Service 21 mars 2024
Khanh, it's great to see you had an excellent stay! We're delighted that Hampton Inn Glenwood Springs met your expectations. We thank you for your rating and hope to welcome you back soon.

10/10 Fantastiskt

Melinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
We love the perfect scores. Thanks!

10/10 Fantastiskt

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från GM 2 mars 2024
Fantastic to see! Thank you!

10/10 Fantastiskt

Leland

Bodde här 1 natt i januari 2024
Svar från M.D 31 jan. 2024
Thank you for your amazing review, Leland ! We are glad that you enjoyed your stay and hope to see you again soon!

8/10 Bra

Katherine

Reste med familjen
Gillade: Personal och service och rummets bekvämlighet
Nice but expensive.
Bodde här 1 natt i januari 2024
Svar från M.D 11 jan. 2024
Thank you for your review, Katherine! We are glad that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Esmeralda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från M.D 11 jan. 2024
Thank you for your amazing review, Esmeralda ! We are glad that you enjoyed your stay and hope to see you again soon!

4/10 Dåligt

Elizabeth

Affärsresenär
Gillade inte: Renlighet och personal och service
Bathroom was not clean and bedding did not seem to be new/changed. Very loud, sounded like people running late into night and furniture moving
Bodde här 1 natt i januari 2024
Svar från M.D 11 jan. 2024
Thank you for your review, Elizabeth ! We are sorry about your stay and hope you give us another chance.

6/10 Okej

Min, Seattle

Reste med familjen
There are a couple of issues. First, the options for breakfast are very limited and the food is not that good compared to the same hotel chain at other locations. Second, the shampoo and conditioner bottles are empty when we moved in. Even after requesting for refill multiple times, the housekeeping didn't do anything. We ended up getting a few sample conditioner from the front desk. Lastly, the air conditioner is loud and noisy. Compared to other issues, this is somewhat acceptable. Overall, I feel the stay experience at this location is subpar.
Bodde här 4 nätter i december 2023
Svar från M.D 11 jan. 2024
Thank you for your review, Min ! We are sorry about you stay and hope you give us another chance.

4/10 Dåligt

Amy

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från M.D 11 jan. 2024
Thank you for your review, Amy! We are sorry about you stay and hope you give us another chance.

4/10 Dåligt

Joseph

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Needs lots of attention. Carpet in rooms was way overdue to be cleaned. Tiles all lifted and loose in room. Would not recommend staying on the backside of the hotel on the second floor- literally right on the road. Two treadmills in exercise room- neither working. Stay at Hamptons often- this one is sadly not up to standard. Great location and truly wouldn’t take much to improve.
Bodde här 1 natt i november 2023
Svar från M.D 5 dec. 2023
Joseph, We apologize for you stay, we hope you give us another chance.

4/10 Dåligt

Robert, New Roads

Reste med familjen, Reste med husdjur
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Very thin walls and ceilings, noisy kids hollering and running around till 11 pm. Breakfast not very good.
Bodde här 1 natt i november 2023
Svar från M.D 5 dec. 2023
Robert, We apologize for you stay, we hope you give us another chance.

8/10 Bra

David

Bodde här 2 nätter i november 2023
Svar från M.D 11 jan. 2024
Thank you for your amazing review, David ! We are glad that you enjoyed your stay and hope to see you again soon!

4/10 Dåligt

Margaret

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was overall … fine… but run down and needing repairs here and there
Bodde här 2 nätter i november 2023
Svar från M.D 5 dec. 2023
Margaret, We apologize for you stay, we hope you give us another chance.

6/10 Okej

Sarah

Gillade inte: Personal och service och boendets skick och faciliteter
Pool was green-no trash removal over 2 days
Bodde här 2 nätter i november 2023
Svar från m.d 14 nov. 2023
We're sorry to hear that you've didn't have a good stay. We hope you give us another chance to show you a better experience. Thank you

10/10 Fantastiskt

Urszula

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place, very nice staff, safe and quiet area, very good breakfast ,
Bodde här 1 natt i november 2023
Svar från M.D 7 nov. 2023
Thank you for your amazing review, Urszula! We are glad that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Sheryl

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed 2 nights at the Hampton Inn in Glenwood Springs, and were very happy with everything! It is clean and comfortable, the staff is friendly and happy, and the free breakfast is great! Waffles, oatmeal, scrambled eggs, boiled eggs, sausage, bacon, potatoes, cereal, rolls, yogurt, fruit and more! We will stay here again!
Bodde här 2 nätter i oktober 2023
Svar från M.D 7 nov. 2023
Thank you for your amazing review, Sheryl ! We are glad that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Elizabeth

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a very nice and clean property. The beds are always comfortable at Hampton Inns. I love their pillow selection. Great stay.
Bodde här 1 natt i oktober 2023
Svar från M.D 8 nov. 2023
Thank you for your amazing review, Elizabeth! We are glad that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

TIMOTHY MICHAEL

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean rooms, great service, excellent breakfast!
Bodde här 4 nätter i oktober 2023
Svar från M.D 8 nov. 2023
Thank you for your amazing review, Timothy! We are glad that you enjoyed your stay and hope to see you again soon!

8/10 Bra

Cynthia

Bodde här 2 nätter i oktober 2023
Svar från M.D 11 jan. 2024
Thank you for your great review, Cynthia! We are glad that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Brenda

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från AR 29 okt. 2023
Thank you for the amazing review Brenda! We are glad that you enjoyed your stay and we hope to see you again soon!

2/10 Väldigt dåligt

Rebecca

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från AR 29 okt. 2023
We are sad to hear you didn't have a good stay with us. Please reach out to our front desk supervisor to share your experience so we can address any shortcomings on our end.

6/10 Okej

Larry

Reste med familjen
This property could have been better. The recipe for success was there, just missing some main ingredients. The beds were awful. Although clean, the matresses, if I were to guess, were from the hotel matress wars from 15 years ago. You rolled to the middle of them. They need replaced. The pillows were just as terrible. Offered in room complimentary hair and body soap but just another hotel that does not fill them to actually use. The body soap was full! Shampoo, just enough for one female to shower and zero conditioner. Tables, chairs and couch were actually comfy and well placed in the room. Lighting was nice. The air conditioner worked well too. The blackout shades were nice. Room had some stains on the walls near trash cans and light switches had not been wiped down. The bed's box spring cover sheets do not get changed often from the looks of it. Overall quiet hotel. We were located second floor by a stairwell. Pool was green. Hot tub was passable. We did not use either one, which was a bummer to our 11 and 13 year old. Breakfast was great! The attendant was friendly and it was plentiful including a belgium waffle maker. The attendant kept it clean and full. We were down to enjoy about 8:45 to 9:30. Parking was super easy and the entrance and exit to the hotel was convenient.
Bodde här 1 natt i oktober 2023
Svar från AR 17 okt. 2023
Thank you for the comprehensive review Larry. We will take your critiques into consideration. We hope your stay was enjoyable and that you choose us should you be in the area again.

10/10 Fantastiskt

Tasha

Bodde här 1 natt i oktober 2023
Svar från M.D 7 nov. 2023
Thank you for your amazing review, Tasha! We are glad that you enjoyed your stay and hope to see you again soon!

8/10 Bra

Pamela

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel is conveniently located. The staff was friendly, helpful, and knowledgeable about the area. The breakfast provided a good selection of hot and cold items and all selections were continually available. The staff was diligent to being sure that nothing ran out. Very nice to see! The hotel was very clean, both the rooms and the public areas. The carpeting and the bathroom vanity in our room were showing "wear", but were kept clean, so this is just a note on "appearance. We would recommend staying here.
Bodde här 2 nätter i september 2023
Svar från AR 2 okt. 2023
Thank you for the great review Pamela! We are glad that you enjoyed your stay. We hope to see you again soon!

8/10 Bra

Eric

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2023
Svar från AR 2 okt. 2023
Thank you for the great review Eric! We are glad that you enjoyed your stay and hope to see you again soon!

10/10 Fantastiskt

Paula

Bodde här 1 natt i september 2023
Svar från AR 15 okt. 2023
Thank you for the amazing review Paula! We are glad that you enjoyed your stay and we hope to see you again soon!

8/10 Bra

Sherry

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från AR 15 sep. 2023
Thank you for the great review Sherry! We hope to see you again soon!

10/10 Fantastiskt

denita

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great job
Very clean and welcoming- staff very professional
Bodde här 1 natt i september 2023
Svar från AR 15 sep. 2023
Thank you for the amazing review Denita! We are glad that you enjoyed your stay and that our staff treated you well! Hope to see you again soon!

10/10 Fantastiskt

Emilia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great breakfast
Bodde här 1 natt i september 2023
Svar från AR 12 sep. 2023
Thanks for the amazing review Emilia! We are glad that you enjoyed your stay! We hope to see you again soon!

4/10 Dåligt

farid

Reste i grupp
Gillade: Renlighet
Gillade inte: Boendets skick och faciliteter
The HVAC was old and very noisy; the room was close to noisy streets. The staff were not helpful in relocating us to a room away from the street although they promised to do that as soon as one room was cleaned.
Bodde här 2 nätter i september 2023
Svar från AR 10 sep. 2023
We are sorry you were not happy with your stay. As it was explained, the room type you booked only existed on the side of the hotel you wanted to not be on and there was no availability to switch your room type. We hope to see you again.

10/10 Fantastiskt

Genya

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly stuff, clean and comfortable, great breakfast, easy parking
Bodde här 1 natt i augusti 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

10/10 Fantastiskt

Brayan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Soo good 👍
Bodde här 1 natt i augusti 2023
Svar från AR 7 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay with us! Hope to see you again soon!

10/10 Fantastiskt

Joseph

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The rooms are spacious and clean. The breakfast has a variety of fresh food. It was an excellent stay.
Bodde här 1 natt i augusti 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

10/10 Fantastiskt

Dawit

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Family friendly
Very nice for families. Very close to the park and ride. Friendly and hard working employs. Quiet place. break fast for kids with good choices and convenient
Bodde här 3 nätter i augusti 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

10/10 Fantastiskt

Manuela

Bodde här 2 nätter i augusti 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

8/10 Bra

Cecily

Bodde här 4 nätter i augusti 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

10/10 Fantastiskt

Terrie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

10/10 Fantastiskt

Lizzy

Bodde här 1 natt i juli 2023
Svar från AR 5 sep. 2023
Thanks for the amazing review! We are glad that you enjoyed your stay! Hope to see you again soon!

8/10 Bra

ingried

Reste med familjen
Gillade: Renlighet och personal och service
it needs to be modernized the furniture is very old and very dark
Bodde här 2 nätter i juli 2023
Svar från Lauri 25 juli 2023
Thank you for your feedback. The hotel had a remodel in 2020 with new furniture, decor, carpeting, drapes and more.

2/10 Väldigt dåligt

Lisa

Bodde här 1 natt i juli 2023
Svar från Lauri 25 juli 2023
Please contact the hotel directly to discuss your stay.

6/10 Okej

ADRIANA ELIZABETH

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
No nos gusto como realizaban la limpieza de los cuartos
Svar från Lauri 13 juli 2023
Safe travels!

10/10 Fantastiskt

james

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoy
Bodde här 1 natt i juli 2023
Svar från Lauri 13 juli 2023
We are delighted that you enjoyed your stay at the newly renovated Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Safe travels!

10/10 Fantastiskt

Debbie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Enjoyed our stay! Staff very friendly!
Bodde här 1 natt i juni 2023
Svar från Lauri 13 juli 2023
We are delighted that you enjoyed your stay at the newly renovated Hampton Inn Glenwood Springs. We are ideally located within walking distance of Glenwood Caverns Adventure Park, Glenwood Hot Springs and Iron Mountain Hot Springs. Safe travels!