Lyxhotell i Golfkusten

"I’ve never written a hotel review before, but this experience left me no choice. As a well-traveled guest from Sweden, I’ve never felt so deceived. My friend and I carefully chose this hotel based on its photos and descriptions of a beachfront location with included umbrellas, beach towels, and chairs. Upon arrival, we were shocked to learn our room was in a separate, rundown motel-style building across the street, next to a parking lot. Instead of a beachfront stay, we were stuck behind a noisy indoor pool in a room that reeked of chlorine and had black mold in the bathroom. Appliances were rusty and dirty; the kitchen sink and oven still had old food in them. The entire space felt neglected and unhealthy. There were no included beach amenities. We were told to pay $40/day for chairs and umbrellas because they aren’t hotel-owned, despite being advertised multiple times as part of the stay. Even the beach vendor said he has to explain this “all the time” because the hotel continues to mislead guests. Management offered no help, blamed us for “booking the wrong room,” and claimed the hotel was fully booked—though vacant rooms available online and clearly visible adjacent to ours. There are no pictures with clear description of the two-story annex across the street in the booking process. No accountability. No transparency. A complete bait and switch. If I could give negative stars, I would. Avoid this place at all costs."

"Mycket tillgängligt och nära till vad clearwater beach har att erbjuda. Duktiga på att hantera högt tryck och många gäster. Fin strand och bra beach club"

"Great and nice security people. Bad cleaning 3 out of 4 days (towels looked dirty, half made bed, old plastic cup left on table etc). Tried to tip extra to get better cleaning, but no. When we did not tip, the cleaning was good, so probably we tipped wrong person. Tried breakfast in the bar, but waiting time was long and the serving was stopped in the kitchen at the same time we got to order. Interior in public areas are beautiful. Pool area nice, but really cold water. Good location. "

"Poolen var mycket smutsig och vi fick säga till flera gånger. De dammsög aldrig poolen,tråkigt på ett så trevligt ställe."