Lobby
Se tillgänglighet

Recensioner av Comfort Suites near Tanger Outlet Mall

2.5 out of 5
Comfort Suites near Tanger Outlet Mall
2821 Cabela's Parkway, Gonzales, LA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 392 av 635 recensioner" "
8 - Bra i betyg. 147 av 635 recensioner" "
6 - Okej i betyg. 53 av 635 recensioner" "
4 - Dåligt i betyg. 20 av 635 recensioner" "
2 - Väldigt dåligt i betyg. 23 av 635 recensioner" "

9,0/10

Renlighet

9,0/10

Personal och service

8,4/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Tyler

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No complainants. Everything was an expected.
Bodde här 1 natt i maj 2024
Svar från Laura Fuentes - General Manager 13 maj 2024
Tyler, thanks for the feedback! We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Christopher

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great. Breakfast was fantastic. Parking could be better if anything.
Bodde här 1 natt i maj 2024
Svar från Laura Fuentes - General Manager 7 maj 2024
Christopher, thanks for the great feedback! We appreciate your business and look forward to your next visit.

8/10 Bra

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 2 nätter i april 2024
Svar från Laura Fuentes - General Manager 16 apr. 2024
Katherine, thanks for the feedback!

10/10 Fantastiskt

Karina, Dallas

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Outside was very noisy
Bodde här 1 natt i mars 2024
Svar från Laura Fuentes - General Manager 13 mars 2024
Katrina, thanks for the feedback! We appreciate your business and look forward to your next visit.

8/10 Bra

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and quite
Bodde här 1 natt i mars 2024
Svar från Laura Fuentes - General Manager 11 mars 2024
Kevin, thanks for the feedback!We appreciate your business and look forward to your next visit.

6/10 Okej

Aaron

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Laura Fuentes - General Manager 5 mars 2024
Thanks for the feedback.Safe travels!

10/10 Fantastiskt

KIM

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed our stay! Rooms were large and clean. Breakfast variety was better than most complimentary breakfasts!.
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 4 mars 2024
Kim, thanks for the awesome feedback! We appreciate your business and look forward to your next visit. :)

6/10 Okej

Andreas

Affärsresenär
Gillade inte: Renlighet
Reinigen nur alle das 3 Tage die Zimmer. Trotzdem alles staubig
Bodde här 24 nätter i februari 2024
Svar från Laura Fuentes - General Manager 3 mars 2024
Andreas, thanks for the feedback!

8/10 Bra

Myles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 26 feb. 2024
Thanks for the feedback! We appreciate your business and look forward to your next visit.

8/10 Bra

Gerald

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice Hotel; Lower comfort rating due to the sleeper sofa being terrible.
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 22 feb. 2024
Gerald, thanks for letting us know how your stay was. We appreciate your business and look forward to your next visit.

6/10 Okej

KERISTIN

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 20 feb. 2024
Thanks for the feedback.Safe travels!

10/10 Fantastiskt

Farooq, Houston

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I checked in just before midnight on a windy, cold Saturday night. Faith (I am not sure of her name), the receptionist, made my day by helping me arrange my room in a very expedited manner. She was polite, friendly, and professional. The room was large and clean, with a very comfortable bed. The bath had an ample supply of towels. My preferred hotel is Comfort Suites. There was an ample supply of all kinds of items at the breakfast.
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 19 feb. 2024
Farooq, thanks for letting us know what a great stay you had! You were checked in by Crystal and I will definitely convey your compliment to her.We appreciate your business and hope to see you again soon!

4/10 Dåligt

Leslie

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
We did not continue our stay. We left a day early due to loud scratching in the wall. It was loud enough to hear from far away on a video. A terrible experience.
Bodde här 2 nätter i februari 2024
Svar från Laura Fuentes - General Manager 14 feb. 2024
Thanks for the feedback. That's a complaint we've NEVER had here so I'm unsure of what you heard.Safe travels!

10/10 Fantastiskt

Molly

Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 14 feb. 2024
Molly, thanks for letting us know how your stay was! We appreciate your business and look forward to your next visit.

6/10 Okej

Mauricio

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The place was dirty
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 13 feb. 2024
Thanks for the feedback. I don't agree but thanks.

10/10 Fantastiskt

Kristi

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy check-in. Staff very nice. Great option for breakfast! Rooms extremely clean
Bodde här 2 nätter i februari 2024
Svar från Laura Fuentes - General Manager 12 feb. 2024
Kristi, thank you so much for the awesome review! We appreciate your business and hope to see you again soon!

6/10 Okej

Brandi

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Customer Service
The hotel it self was great. Great location great breakfast. OK room. However, the front desk employees could have been more nicer. Not sure if they just don’t want to be there because of Mardi Gras or something but come on now. You asked for the job and needed it , why act like this ? Either find another job or have better customer service.
Bodde här 2 nätter i februari 2024
Svar från Laura Fuentes - General Manager 12 feb. 2024
Thanks for the feedback!Safe travels!

6/10 Okej

Mauricio

Reste med familjen
Gillade inte: Renlighet
Overall it was okay, they need to seriously make an improvement on the cleanliness.
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 12 feb. 2024
Thanks for the feedback!Safe travels!

10/10 Fantastiskt

ROBIN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Laura Fuentes - General Manager 8 feb. 2024
Robin, thanks for the feedback! We appreciate your business and hope to see you again soon!

10/10 Fantastiskt

Marilyn

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Laura Fuentes - General Manager 21 jan. 2024
Marilyn, thanks for letting us know how your stay was! We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Tracie

Bodde här 1 natt i januari 2024
Svar från Laura Fuentes - General Manager 14 jan. 2024
Tracie, thanks for letting us know how your stay was. We appreciate your business and look forward to your next visit :)

2/10 Väldigt dåligt

Angelina

My reservation was cancelled prior to my arrival because of a credit card they had on file over 5 years ago. I refused to go through with another reservation and choose another hotel.
Bodde här 2 nätter i december 2023
Svar från Laura Fuentes - General Manager 1 jan. 2024
Angelina, we tried contacting you through Expedia to update your card, which was the card you booked on Expedia with, without a valid card we have no choice but to cancel your reservation. It's up to you to update your payment method on Expedia. Safe travels!

8/10 Bra

Leigh

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Hard beds!
The hotel was fine overall. But the bed was super hard. We woke up with sore backs.
Bodde här 1 natt i december 2023
Svar från Laura Fuentes - General Manager 31 dec. 2023
Leigh, thanks for the feedback! I'm sorry to hear that the bed was too hard for you. We appreciate your business!

6/10 Okej

Scott

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not expecting to return any time soon.
Not all that great. Staff was friendly depending on who you worked with. 1st staffer would not refund our last night saying we needed to talk with the 3rd party source who booked it (Hotels.com). Another staffer was quick and effective at refunding our last night (depending on who you work with). Room was sub-par at best. AC was full of dust and didn't work well (RM 208). The room also had old, dilapidated coach and furnishings. Smelled like smoke. Not a great experience. Sorry for the sh!t news Comfort Suites.
Bodde här 3 nätter i december 2023
Svar från Laura Fuentes - General Manager 31 dec. 2023
Scott, sorry you didn't enjoy your stay. The Front Desk agent was following policy. We didn't have to refund you at all but I did it as a courtesy (no good deed goes unpunished). I do agree that the furnishings need to be updated and we due for a renovation soon. Maybe you'll give us another shot after that happens.

10/10 Fantastiskt

Tamma

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay
Bodde här 3 nätter i december 2023
Svar från Laura Fuentes - General Manager 23 dec. 2023
Tamma, thanks for letting us know what a great stay you had! We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Courtney

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Laura Fuentes - General Manager 15 dec. 2023
Courtney, thanks for letting us know how your stay was! We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Sterling

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pre-Christmas family trip
The hotel was easy accessible to food locations and highway. The staff was courteous and helpful.
Bodde här 1 natt i december 2023
Svar från Laura Fuentes - General Manager 15 dec. 2023
Sterling, thanks for the feedback! We appreciate your business and look forward to your next visit.

8/10 Bra

quynh

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
comfortable stay
the decor was nice, and the flooring was a plus that it wasn't carpet which tends to feel dirty when it gets old. the hallways smelled nice, there was some sort of deodorizer or spray that kept it from smelling. the red color was pleasing.
Bodde här 3 nätter i november 2023
Svar från Laura Fuentes - General Manager 1 dec. 2023
Quynh, thanks for letting us know how your stay was. I'm happy to hear that you had a great stay! We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Edward, Beaumont

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Laura Fuentes - General Manager 1 dec. 2023
Edward, thanks for the feedback! We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Juanita

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my 2nd time staying here. Last was 5 years ago. Just as updated and gorgeous and comfortable as before. The staff are very nice and the rooms are top notch with all amenities. It’s so wonderful it’s hard to leave! There are many hotels in this area, choose this one! Trust me!
Bodde här 2 nätter i november 2023
Svar från Laura Fuentes - General Manager 29 nov. 2023
Juanita, thank you for the awesome feedback! We hope you continue to choose us the next time you are visiting the area. We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Beverly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Easy access to interstate.
Bodde här 1 natt i november 2023
Svar från Laura Fuentes - General Manager 29 nov. 2023
Beverly, thanks for the feedback. We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Marshall

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Safe
Bodde här 1 natt i november 2023
Svar från Laura Fuentes - General Manager 29 nov. 2023
Marshall, thanks for letting us know how your stay was. We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Thomas

Reste med sin partner
Very clean room, breakfast area etc. alAll staff very courteous and helpful.
Bodde här 1 natt i november 2023
Svar från Laura Fuentes - General Manager 18 nov. 2023
Thomas, thank you so much for the feedback! We appreciate your business and look forward to your next visit.

4/10 Dåligt

Bernetta

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Laura Fuentes - General Manager 15 nov. 2023
Thanks for the feedback. What were the issues?

6/10 Okej

Jamaal

Reste med familjen
Disappointing
The hotel itself was located in a good location. The rooms need updating and the smell throughout was really smoky. I was charged double and was told it was a hold. The hood and the coat of the 2 room 2 night stay was charged/held. When asked she said “Oh, it should drop off soon”. The charges did NOT drop off soon or at check in.
Bodde här 2 nätter i november 2023
Svar från Laura Fuentes - General Manager 13 nov. 2023
Jamaal, the pending hold WILL drop in 2 or 3 business days. The banks aren't open on the weekend to process it.Safe travels!

6/10 Okej

Matthew

Reste med familjen
Gillade: Personal och service
The hotel is fine. It could use some cleaning and upgrade to items, a little TLC would go a long way. The remote for the tv only worked periodically which was very frustrating. The breakfast was a little skimpy but alright. The big problem was when we returned to the room later in the evening, there were no parking spaces and there were several cars already parked on the grass. We had to park down the street.
Bodde här 2 nätter i november 2023
Svar från Laura Fuentes - General Manager 13 nov. 2023
Matthew, thanks for the feedback!

6/10 Okej

Aracely

Gillade inte: Personal och service
Bodde här 1 natt i oktober 2023
Svar från Laura Fuentes - General Manager 29 okt. 2023
Thanks for the feedback. Safe travels!

8/10 Bra

Andrea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Laura Fuentes - General Manager 20 okt. 2023
Andrea, thanks for letting us know how your stay was!We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Shalonda

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A+++++
This hotel will not disappoint. From check in to check out, everything was WONDERFUL! The room was absolutely immaculate. Very clean, and no rust anywhere in the bathroom. We have stayed at other hotels before, but hands down, this Comfort Inn Suites in Gonzales have jumped to the very top spot on my list. Definitely would stay again.
Bodde här 2 nätter i oktober 2023
Svar från Laura Fuentes - General Manager 17 okt. 2023
Shalonda, I love your energy! We were happy to have you and we hope to see you again :)

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Laura Fuentes - General Manager 16 okt. 2023
James, I'm happy to hear that you enjoyed your stay with us! We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Sara

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Thank you to the front desk for being so accommodating!
Bodde här 3 nätter i oktober 2023
Svar från Laura Fuentes - General Manager 10 okt. 2023
Sara, thanks for the feedback! We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Joshua

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Breakfast was great, a little for everyone. We had a nice relaxing stay overnight on our drive back to Dallas
Bodde här 1 natt i september 2023
Svar från Laura Fuentes - General Manager 3 okt. 2023
Joshua, thanks for the feedback! I'm glad you enjoyed breakfast! We appreciate your business and hope to see you again the next time you're passing through.

10/10 Fantastiskt

Pamela

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023
Svar från Laura Fuentes - General Manager 3 okt. 2023
Pamela, thanks for letting us know how your stay was! We appreciate your business and look forward to your next visit.

10/10 Fantastiskt

Dwayne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
It was very relaxing
Bodde här 1 natt i september 2023
Svar från Laura Fuentes - General Manager 25 sep. 2023
Dwayne, thanks for letting us know what a great stay you had! I'm happy to hear that you were able to get some relaxation:) We appreciate your business and look forward to your next visit.

4/10 Dåligt

Amber

Affärsresenär
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Everyone was so nice and helpful but the room was dirty. White mold on the headboard and dirty floors. Also saw a few bugs.
Bodde här 2 nätter i september 2023
Svar från Laura Fuentes 19 sep. 2023
Thanks for the feedback! I'm sorry to hear that you thought the room was dirty.Safe travels!

10/10 Fantastiskt

slime

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I
Bodde här 1 natt i september 2023
Svar från Laura Fuentes 17 sep. 2023
Slime, thanks for letting us know how your stay was! We appreciate your business and hope to see you again soon.

6/10 Okej

Karen

Reste med sin partner
Gillade: Renlighet och personal och service
The hotel was clean but the beds were uncomfortable and the overall decor was very dated. The breakfast left a lot to be desired. The location is convenient to shopping and numerous dining options. It was ok for a quick overnight but I think I would have to choose another hotel for anything longer than that.
Bodde här 1 natt i september 2023
Svar från Laura Fuentes 11 sep. 2023
Thanks for the feedback, Karen.Safe travels!

10/10 Fantastiskt

Malcolm

Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Property and Room were very nice and very clean. Property apeared to be relatively new...
Bodde här 1 natt i september 2023
Svar från Laura Fuentes 8 sep. 2023
Malcolm, thanks for the feedback! The hotel is actually 10 years old but we try to take very good care of it :) I'm happy that you enjoyed your stay and I look forward to your next visit.

8/10 Bra

Gary

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i augusti 2023
Svar från Laura Fuentes 17 aug. 2023
Gary, thanks for letting us know how your stay was. We appreciate your business and look forward to your next visit.

6/10 Okej

Danielle

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The morning breakfast staff was very friendly and helpful.
Bodde här 1 natt i augusti 2023