Hotell i Gowainghat

“Communication ”

“All good”

“ We booked a hotel based on what was shown on the website, but upon arrival, we were given a completely different hotel — Al Ebraj Hotel — which looks nothing like the photos on the booking site. They told us this is our hotel, but it does not match what we originally booked. Regards, M. Khan ”

“Poor decoration and non standard bathroom shower. ”

“I booked this property for 5 nights after seeing it in a YouTube video, which turned out to be a mistake. There was no dedicated manager onsite, and the bedsheets and pillows were used and not cleaned. I couldn’t sleep at night because of mosquito bites. For showering, I was only given hand soap. Breakfast was terrible. I waited outside in the morning hoping to speak to someone and eat, but no staff appeared until 9:40 am. I was served two parathas, egg cutlets, and chalkumra curry — with no...

“Rooms were pretty much like the pictures, staff really stood out and were very helpful. Whether it’s laundry, direction, literally anything you might want/need, the staff there can organize it for you. ”

“Is it including the breakfast?”

“Fantastic hotel in the heart of the town. Very clean and comfortable. Hotel staff are friendly and welcoming. On Arrival we was greeted by the staff and gave us welcome drinks which was very nice. Plate of fruits was also provided in the room. In my opinion it is better than the 5 star hotel near sylhet Airport which is middle of nowhere.”