Good day Thank you very much and hope to see you again. Regards Ronique Roberts

Dear Victoria Thank you for taking the time to review our lovely hotel. We are very happy that your stay was good and sincerely appreciate your positive feedback. We hope to welcome you as our guest again soon. With kindest regards

Dear ReneThank you for the feedback received. I do apologize for the delay in response.We profusely apologies for the poor experience you encountered at the restaurant. The conclusion of our investigations into the allegations of food poisoning, as well as the laboratory tests done, precludes the possibility of food poisoning at the hotel. The housekeeping and beverage service delivery matters has been addressed with the relevant department to best prevent re-occurrence.Kind regardsCourtyard Hotel

Dear LouiseWe are delighted to note that the team delivered on your expectations.Thank you for being our guest and we hope to welcome you back soon.Kind regardsCourtyard Hotel

Dear LouiseThank you for the positive review. We are delighted that you had a good experience. We hope to welcome you back soon.

Dear ElizeWe are pleased to note you had a wonderful stay.

Dear LindsayThank you for the generally good rating, we are looking forward to welcoming you back.Kind regards

Dear KevinThank you for the high rating, we are glad the team met your expectations.

Dear VeliswaThank you for the feedback, kindly advise where we went wrong in order to improve.

Dear GuestThank you for your positive review, we are very pleased to hear you had an enjoyable stay.We hope to welcome you back soon.Kind regards

Good day JohnThank you for the valued feedback. The matter will be attended to.Kind regards

Dear LungileThank you for the positive review. The team will continue to strive on delivery on the guests' expectations.We hope to welcome you back in the near future.

Dear JesvinWe are pleased to note you had an enjoyable stay to celebrate your wedding anniversary.Thank you for taking the time to share your experience.Kind regards

Good Day ThobileThe you for choosing to stay with us, we appreciate your feedback. Hope you welcome you back in the near future.

Dear HuiThank you for the feedback received. We are disappointed to hear we did not meet your expectations. The hotel have rooms on three different levels, the first level walks out on to the lawn and the second on the parking lost and last one lever up from the parking level. We will investigate the smell report. The hotel is willing to amend room numbers depending on the room category booked online and availability of rooms. Kindly contact the hotel to request a specific room location for future bookings as the room as not sold per location but per room type.Kind regardsCourtyard Port Elizabeth

Dear Robert, Thank you for the positive review, we appreciate it. Hope to welcome you back in the near future. Kind regards Courtyard Port Elizabeth

Dear TaraThank you for providing feedback, the hotel would appreciate if you could provide more detail in order to rectify and improve guest satisfaction.

Dear DeanThank your for the rate response, kindly provide the hotel with more information in regards to your experience.Kind regardsCourtyard Port Elizabeth

Dear SandisiweThank you for your feedback. The accommodation can be booked with or without breakfast on the website, kindly select to include breakfast on your next stay when your reserve your room.Kind regardsCourtyard Team

Dear VivianThank you for taking the time to provide feedback. The hotel is disappointed that we could not meet your expectations.The room category reserved online was not a sea facing room and the couple requested to be moved to a sea facing room. The only room available with a sea view was unfortunately a twin room. Due to the evening check in the guest requested to check out the in the afternoon on the next day, unfortunately the check out time is not dependant on the check in time and checking out late afternoon are being charged at an additional rate.Kind regardsCYPE

Dear SharonThank you for the positive feedback received. Hope to welcome you back to the hotel in the near future.Kind regardsCourtyard Port Elizabeth

Dear NhuongThank you for taking the time to provide feedback on the area.I am pleased to share that a new metro security office opened at the Humewood beach, which will have a positive effect on safety and security in the suburb.Kind regards

Dear ThiloThank you for the feedback received. The hotel is part of City Lodge Hotel group.The hotel require a credit or deposit on the room account in order to post expenses to an account.Kind regards

Thank you for taking your time to respond. We appreciate your feedback. We wish to see you in the near future.

Dear KarenThank you kindly for the positive review. We hope to welcome you back in the near future.Kind regardsCourtyard Port Elizabeth

Dear Lynette Thank you for taking the time to review our lovely hotel. We appreciate your great feedback. We hope to welcome you as our guest again soon. With kind regards Courtyard Port Elizabeth

Good day Rosalind. Thank you kindly for taking the time to rate your experience. We hope to welcome you back in the not to distant future. Kind regards Courtyard Port Elizabeth

Good day Morne, Thank you kindly for taking the time to rate your experience. We hope to welcome you back in the not to distant future. Kind regards Courtyard Port Elizabeth

Good dayThank you kindly for taking the time to rate your experience.We hope to welcome you back in the not to distant future.Kind regardsCourtyard Port Elizabeth

Dear Martin Thank you for taking the time to review our lovely hotel. We appreciate your great feedback and rating! We hope to welcome you as our guest again soon. With kind regards Courtyard Port Elizabeth

Dear Brenda Thank you kindly for your feedback and for being our guest. The no show confusions was an oversight from our side and we do apologize. With regards to the shuttle we have always used an out-sourced company. Kind Regards Courtyard Port Elizabeth

Dear Martin Thank you kindly for choosing the Courtyard Hotel Port Elizabeth, we are delighted to have met your expectations. We hope too welcome you back in the near future. Kind Regards Courtyard Port Elizabeth

Dear Elmarie Thank you choosing to stay with Courtyard Port Elizabeth and taking the time to provide feedback. Kind regards

Dear Selwyn Thank you kindly for being our guest, we are delighted to have met your expectations. We hope you welcome you back in the near future. Kind Regards Courtyard Port Elizabeth

Dear Lennox Thank you for taking the time to review our lovely hotel. We appreciate your great feedback and rating! We hope to welcome you as our guest again soon. With kind regards

Dear Arnold Thank you for being our guest. Hope to welcome you back soon. Kind regards Courtyard Hotel Port Elizabeth

Dear Alan Thank you kindly for being our guest, we are delighted to have met your expectations. We hope you welcome you back in the near future. Kind regards

Dear Diane Thank you for taking the time to provide feedback on your booking process and the hotel stay. Thank you for bringing the booking process and description under our attention. It will be addressed with the OTA to best prevent this from occurring again and to ensure the room description matches the room booked. I can confirm that non of the suite rooms that consists of the lounge and dining rooms are booking on the online websites, thus the rooms you booked was a standard room with no sleeper chair. Once again thank you for taking the time to bring this under our attention in order to rectify the matter We hope to welcome you back to Courtyard Port Elizabeth soon.

Dear Wilhelmina Thank you for your positive feedback received. Hope to welcome you back soon. Kind regards

Dear Peter Thank you for taking the time to provide constructive feedback. Hope you welcome you back soon. Kind regards

Dear David Thank you for being our guest. We hope to welcome you back soon. Kind Regards

Dear George Thank you kindly for your positive feedback. Hope to welcome you back soon. Kind regards The Courtyard Port Elizabeth Team

Good day Thank you kindly for your feedback and for being our guest. Kind Regards The Courtyard Port Elizabeth team