Dear Helen, thank you for your visit and your feedback. We are sorry to read that we could not meet your expectations. In winter time there are not many children in the hotel and it is correct that we do not have a special entertainment for children. It is strange to read that our staff is not friendly. If you check the reviews on all social media channels, our staff is very well valued, so if in this case it was not, we are sorry for that and we will see what we can do to improve. Best regards, Fabienne LGuest Relations

Dear valued guest, Thank you for your visit and taking your time to give us a feedback regarding your stay. We want to apologize that it seems there was no soap in the room. Usually there is shampoo and showergel in the dispensers and you have one dispenser with soap. Breakfast opens at 8.00 , but on departure day or if you go on an excursion ,you can make a reservation for early breakfast at our reception the day before and then you can have your breakfast from 4.00 a.m in the morning .It is a pity you did not ask me or our reception desk. We all hope you will visit us again. Please do not hesitate to ask for any issue you might have. Best regards from Labranda Bronze Playa.

Dear guest, thank you very much for this excelent feedback and the beautiful pictures you made. We are happy to read that you enjoyed your stay and we are already looking forward to welcoming you again . Just send us an email before. Best regards, Fabienne LGuest Relations

Dear guest ,thank you very much for your feedback. we all would love to see you once again at our hotel. Kind regards , Fabienne L

Dear guest,thank you for your visit and your feedback. We are happy to read that overall you had a good stay with us. We are sorry to read that you had some issues with the food, and be sure our head of kitchen and management is already informed. We all hope to welcome you .soon again. Kind regards, Fabienne LGuest Relations

Dear Guest,greetings from Gran Canaria, Thank you very much for letting us know your feedback. We all woulds love to welcoming you back here soon.Best regards,Fabienne LGuest Relations

Dear guest, thank you for your feedback . We all hope to meet you soon again in Gran Canaria Kind regards, Fabienne LGuest Relations

Dear guest, thank you very much for your visit and your feedback. We all hope to meet you soon again. Kind regards ,Fabienne LGuest Relations

Dear guest, thank you for your feedback. We are sorry to read that we could not meet your expectations. Regarding your room: if you did not like your room because it was on the ground floor, you could have asked at our reception desk to change the room. We have 178 rooms on 5 different floors, so it would have been very easy to change a room if not the same day then the next day. Kind regards, Fabienne L Guest Relations Labranda Bronze Playa

Dear guest , thank you very much for your feedback regarding your stay with us . Sorry to read we could not meet all your expectations. Kind regards, Fabienne L Guest Relations Labranda Bronze Playa

Dear guest, thank you for your feedback. Kind regards and we hope meeting you soon again. Fabienne L Guest Relations Labranda Bronze Playa

Estimado cliente, Esperamos sinceramente que haya disfrutado de su estancia en el Hotel LABRANDA Bronze Playa, llevándose unos bonitos recuerdos a casa. Esperamos verle de nuevo en nuestro hotel o en uno de los otros hoteles de la cadena Labranda. Con un cordial saludo, Fabienne L Relaciones Públicas Labranda Bronze Playa

Dear guest, thank you for your rating. We are happy to read that we got 4 from 5 points, so we nearly met your expectations. We hope to meet you soon again. Kind regards, Fabienne L Guest Relations

Dear Guest, thank you for choosing Hotel LABRANDA BRONZE PLAYA and taking time for your feedback. We are happy to hear that you enjoyed your stay at our hotel as well as in Gran Canaria. We are already looking forward to warmly welcome you back soon. Best regards, Fabienne L Guest Relations

Dear Guest, thank you for choosing Hotel LABRANDA BRONZE PLAYA and taking time for your feedback. We are happy to hear that you enjoyed your stay at our hotel as well as in Gran Canaria. We are already looking forward to warmly welcome you back soon. Best regards, Fabienne L Guest Relations Labranda Bronze Playa

Dear Guest, thank you for choosing Hotel LABRANDA BRONZE PLAYA and taking time for your Feedback. We are happy to hear that you enjoyed your stay at our hotel as well as in Gran Canaria. We are already looking forward to warmly welcome you back soon. Best regards, Fabienne L Guest Relations publicrelations.bronzeplaya@labranda.com

Dear Guest, thank you very much for recently staying at the Hotel LABRANDA BRONZE PLAYA.It was our pleasure to welcome you as our guest and it is great to hear that you enjoyed your time at our hotel. We are already looking forward to welcome you back at your favourite hotel in Gran Canaria. Best regards, FabienneL Guest Relations publicrelations.bronzeplaya@labranda.com

Dear Guest, thank you very much for recently staying at the Hotel LABRANDA BRONZE PLAYA.It was our pleasure to welcome you as our guest and it is great to hear that you enjoyed your time at our hotel. We are already looking forward to welcome you back at your favourite hotel in Gran Canaria. Best regards, FabienneL Guest Relations publicrelations.bronzeplaya@labranda.com

Estimado cliente, muchas gracias por elegir Hotel LABRANDA BRONZE PLAYA y por compartir sus impresiones y opinion sobre el hotel . Nos alegra mucho saber que ha disfrutado de su estancia con nosotros y en Gran Canaria. Seria un placer volver a darle la bienvenida pronto. Un saludo, FabienneL Relaciones Publicas publicrelations.bronzeplaya@labranda.com

Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,FAbienne LGuest Relations Labranda Bronze Playa

Dear Marc, thank you for your feedback. We all hope to welcoming you soon again .Best regards, Fabienne LGuest RelationsLabranda Bronze Playa

Estimado Guillermo, agradecemos sus amables palabras sobre la atención del personal y la limpieza. Lamentamos los inconvenientes mencionados y tomaremos medidas para mejorar los detalles señalados. Esperamos recibirle nuevamente en Labranda Bronze Playa. Saludos cordiales, Fabienne LRelaciones Públicas Labranda Bronze Playa.

Buenas tardes,gracias por su comentario. Nos ayuda a mejorar.Un saludo,

Dear Collin,Thank you for your comment, it helps us continue on the path to improvement, to welcome our next guests.

Thank you for your visit. We would like to know why your experience was not complete with us. Regards,

Buenas tardes,gracias por su tiempo y su comentario. Lamentamos no haber cubierto sus expectativas y haremos lo posible por mejorar de cara a su próxima visita. Un saludo

Estimada María Asunción,Muchas gracias por compartir su opinión con nosotros. Nos alegra saber que disfrutó de su estancia en nuestro hotel y que nuestro personal, especialmente Alba y Ángeles, le brindó una excelente atención en recepción. También nos complace saber que disfrutó de nuestra variedad de platos bien cocinados y de la limpieza de nuestras amplias y cómodas habitaciones, las cuales cuentan con un buen balcón y una buena insonorización. Nos alegra que haya disfrutado de la zona de la piscina bien cuidada y de la buena temperatura.Tomamos nota de su sugerencia sobre la iluminación en el espejo del baño, la cual será considerada para futuras mejoras. Agradecemos su retroalimentación ya que nos ayuda a mejorar constantemente.Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro.Atentamente,Fabienne LRelaciones PúblicasLabranda Bronze Playa

Estimada Ainara,Agradecemos sinceramente su amable reseña sobre su experiencia en Labranda Bronze Playa. Nos alegra saber que encontró una excelente relación calidad-precio durante su estancia. Transmitiremos sus amables palabras a Sheila y Peppe, quienes sin duda estarán encantados de recibir su reconocimiento.Esperamos poder darle la bienvenida nuevamente en un futuro cercano.Atentamente,Fabienne LRelaciones PúblicasLabranda Bronze Playa

Beste Peter,Bedankt dat u de tijd heeft genomen om uw ervaring bij Labranda Bronze Playa te delen. We waarderen uw positieve opmerkingen over ons vriendelijke personeel, de soepele incheck- en uitcheckprocedure en de goede kamers met balkon. We zullen uw feedback in gedachten houden om onze service verder te verbeteren.Met vriendelijke groet,Fabienne LGuest Relations Labranda Bronze Playa

Dear Jere,Thank you for sharing your feedback about your recent stay at Labranda Bronze Playa. We appreciate your positive comments regarding our location and food selection. We understand the importance of catering to guests with dietary restrictions and will certainly take your suggestion into consideration regarding the addition of signs on the buffet table to inform allergens of the dishes.Your input is valuable to us, and we will continue to strive for excellence in meeting the needs of all our guests. Thank you once again for your review.Best regards,Labranda Bronze Playa

Estimado Rafael, Muchas gracias por la visita y su posterior reseña. Esperamos volver a verlo muy pronto. saludos, Fabienne LRelaciones Públicas

Dear guest, thank you very much for your visit and your posterior feedback. We are happy to read that we could meet your expectations and we all hope to welcoming you soon again. Best regards, Fabienne LGuest RelationsLabranda Bronze Playa

Dear Shawna, thank you very much for your visit and your feedback regarding your stay. We all hope to welcoming you soon again. Best regards,Fabienne LGuest Relations

Dear Jukka, thank you for your visit and your lovely feedback. We are happy to read that you enjoyed your stay, you liked the food and overall we could meet your expectations .If the beds were too hard, next time please do not hesitate to ask for a topper. It is correct that the walls are a little bit thin. Our staff is delighted to read that they could meet your expectations. Best regards, Fabienne LGuest Relations

Dear Helen, thank you for this beautifule feedback. We are happy to read that you enjoyed your stay with us and we all hope you will visit us soon again. Best regards, Fabienne LGuest Relations

Estimada Maria Jose, Muchas gracias por la visita y su posterior reseña referente a su estancia. Estamos contentos que haya tenido unos días estupendas y esperamos volver a verla nuevamente. Gracias y saludos, Fabienne LRelaciones Públicas

Estimada Izabela, Muchas gracias por su visita y por tomar parte de su tiempo para compartir su experiencia. Estamos contentos de leer que hemos podido cumplir su expectativa y esperamos volver a verla muy pronto. Saludos Cordiales, Fabienne LRelaciones Públicas

Beste Kenny, hartelijk dank voor het herhaalde bezoek aan Labranda Bronze Playa. Mooi om te lezen, dat wij aan uw verwachtingen hebben voldaan. Wij hopen uiteraard u snel weer te mogen verwelkomen. Met vriendelijke groet, Fabienne LGuest Relations

Estimada Soledad, Mil gracias por la visita y por su posterior valoración. Hasta la próxima.Fabienne LRelaciones Públicas

Estimada Yesica, gracias por su visita. Lamentamos que no hemos podido sus expectativas referente a las comidas. Puedo confirmar que estamos intentando de mejorar nuestros servicios de la comida y esperamos que aunque ahora mismo no quiere volver a visitarnos, quizás en un futuro nos puede dar otra oportunidad. Un saludo, Fabienne LRelaciones Públicas

Estimado Victor, Muchísimas gracias por su visita y su posterior comentario. Nos alegra mucho que han tenido un timepo de descanso y de relax en Labranda Bronze Playa y nos gustaría volver a recibirle de nuevo muy pronto. Un saludo, Fabienne LRelaciones Públicas

Dear guest, thank you for choosing Labranda Bronze Playa . We are happy to read that overal you had a nice stay and we are very sorry to read that you did not like the food, only breakfast. We will try to improve with our F&B Manager and maybe we may welcome you once again in the future. Best regards, Fabienne LGuest Relations