Thank you very much for your comment Jean. We appreciate enormously your valoration. We are looking forward to welcome you soon at our establishments. Kind regards

Thank you so much for your evaluating us. We appreciate this in order to keep improving at our establishments. Kind regards

Thank you very much for your review. We are looking forward to welcome you soon at our establishments. Kind regards

Muchas gracias por su reseña. Desde el equipo de Poem Suites le agradecemos enormemente su estancia con nosotros. Esperamos volver a recibirle muy pronto. Uns aludo

Dear Gracie, First of all we want to apologize for the experience you told us. We have a very professional cleaning team, which gives great importance to ensuring that everything is correct and in perfect condition for the satisfaction and peace of mind of our guests. Likewise, we have a room cleaning control in which all cleaning is recorded, including photos. If we had known that you were not satisfied with the cleanliness, or with the room, we could have found a solution to make you and your partner comfortable. Performing extra cleaning or changing rooms. We understand your annoyance and displeasure in order to solve the problem and your discomfort. At Poem suites our team is made up of professionals who are responsible for making our clients' stay a pleasant one. That is why we insist that any discomfort that a client may feel or disagreement be made known to us so that we can resolve it. Regarding the refund, we do not believe that it is the correct solution since, as I mentioned, we are at your disposal 24 hours a day to offer you solutions. Your stay was until March 7 and we thought that you were in your room, not that you had left before. We are not notified of his departure and we are not aware of it. We invite you to visit us again and give us a new opportunity where we can have a discount if you like and offer you one of our best rooms. Since we have different types to enjoy. Thanking you for the trust placed and your opinion.

Thank you very much for your comment Lain. We appreciate enormously your valoration. We are looking forward to welcome you soon at our establishments. Kind regards

Thank you very much for your comment Lain. We appreciate enormously your valoration. We are looking forward to welcome you soon at our establishments. Kind regards

Thank you very much for your valoration. We are looking forward to welcome you soon. From Poem Suites we work really hard to make the stay of our clients successfully. Kind regards

Thank you very much for your comment John. We appreciate enormously your valoration. We are looking forward to welcome you soon at our establishments. Kind regards

Thank you very much for your comment Stephen. We appreciate enormously your valoration. We are looking forward to welcome you soon at our establishments. Kind regards

thank your for staying with poem suites. we are looking forward to welcome you very soon. kind regards

Buenos días David. Agradecemos enormemente su opinión. En Poem Suites estamos constantemente trabajando en mejorar y proporcionar al cliente la mejor estancia posible. Nuestros apartamentos presentan ventanas insonorizadas, le invitamos nuevamente a visitarnos pronto. Un saludo

Gracias por habernos valorado. Desde el equipo de Poem Suites esperamos recibirle pronto y poder ofrecerle un mejor servicio aun. Buena tarde

Good morning Paul. From Poem Suites we are grateful about your high rate. For us is really important the opinion of our guests. We are looking forward to welcome you soon at our establishments. Kind regards

Good morning Sijainti. From Poem Suites we would like to thanks you personally for the great review you have given us. For us is really important the opinion of our guests. We are looking forward to welcome you soon back again. Bests regards

Wir von Poem Suites danken Ihnen sehr für Ihre Meinung. Wir freuen uns darauf, Sie bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen

Desde Poem Suites agradecemos enormemente la valoración que nos ha dado. Esperamos recibirle muy pronto nuevamente. Un saludo

Muchas gracias Inés. Desde Poem Suites esperamos volver a recibirla pronto. Recibas un cordial saludo

Desde Poem Suites nos alegramos enormemente de su valoración. Para nosotros es muy importante la opinión de nuestros huéspedes. Esperamos volver a recibirle pronto. Un saludo

Buenos días Alberto, muchas gracias por su comentario, nos alegramos de que su experiencia en Poem Suites haya sido de su gusto. Esperamos verle de nuevo pronto. Que tenga buen día.

Desde Poem Suites agradecemos enormemente la opinión de nuestros huéspedes. Esperamos recibirle pronto nuevamente. Gracias por confiar en nosotros, Salek

Desde Poem Suites agradecemos enormemente la puntuacion que nos ha dejado. Esperamos recibirla muy pronto de nuevo. Saludos cordiales

Desde Poem Suites agradecemos enormemente su opinion. Esperamos volver a recibirla muy pronto en nuestros establecimientos. Un saludo

From Poem Suites we would like to thank you for your review. We apreciate enormously the gratitude of our guests. We hope to see you back again very soon. Kind regards.

Muchas gracias Begoña, agradecemos muchísimo su comentario y la confianza depositada en Poem Suites para su estancia en Las Palmas de Gran Canaria, reciba un cordial saludo.

Dear Samir, we are very pleased to know that you had a great stay in our accommodation, we appreciate your confidence in Poem for your stay in Las Palmas de Gran Canaria. We are very sorry for the inconvenience you had with the noise from the street, receive a warm greeting from all the Poem Suites team.

Estimado Javier, agradecemos enormemente su comentario y su confianza en Poem Suites para su estancia en Las Palmas, esperamos verle pronto, reciba un cordial saludo de parte de todo el equipo

Muchas gracias Rogelio, por su comentario tan positivo, agradecemos su confianza y esperamos verle muy pronto, reciba un cordial saludo

Muchas gracias por dejarnos su reseña tan positiva, agradecemos su tiempo y la confianza depositada en Poem Suites para su estancia en Las Palmas de Gran Canaria. Esperamos verle pronto, reciba un cordial saludo

Thank you very much for your positive review, we appreciate your confidence in Poem suites for your stay in Las Palmas de Gran Canaria, we hope to see you soon, receive a warm greeting.

Thank you very much for your positive review, we appreciate your confidence in Poem suites for your stay in Las Palmas de Gran Canaria, we hope to see you soon, receive a warm greeting.

thank you very much for your positive review, we appreciate your confidence in Poem suites for your stay in Las Palmas de Gran Canaria, we hope to see you soon, receive a warm greeting.

thank you very much for your positive review, we appreciate your confidence in Poem suites for your stay in Las Palmas de Gran Canaria, we hope to see you soon, receive a warm greeting.

Dear Sr:thank you very much for your positive review, we appreciate your confidence in Poem suites for your stay in Las Palmas de Gran Canaria, we hope to see you soon, receive a warm greeting.

Dear Bernd :thank you very much for your positive review, we appreciate your confidence in Poem suites for your stay in Las Palmas de Gran Canaria, we hope to see you soon, receive a warm greeting.