6/10 Okej
Pamela, Cedar Hill
Reste med sin partner
28 maj 2024
Gillade: Personal och service
We have never stayed in a Holiday Inn Express. It is very basic and room though we had a King Suite was basic and felt industrial with gray/blue paint. Toilet in bathroom was too low for us. Bed was too high for me to get in and out of. Cleaning staff missed our room on day Saturday of our stay. A woman in charge quickly got us clean towels. I brought our 2 waste baskets to staff to empty.
Shower needs to be regrouted and cleaned better.
Front desk staff was friendly and helpful especially Jackie and Karin. Karin also prepares the breakfast and is a great asset to this property.
On Saturday night, a woman around 4am possibly intoxicated was talking loud and disruptive and couldn't sleep. People above our room walked heavy a lot during the night. Traffic in front where we stayed could be heard from the highway.
It was a most unpleasant stay for us except for the front desk team.
Pamela
Bodde här 2 nätter i maj 2024