Privat strand, solstolar, parasoller och strandhanddukar
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Recensioner av Ocean Villas Apart Hotel

3 out of 5
Ocean Villas Apart Hotel
20 Ocean Villas, Royal Road, Grand-Baie

Recensioner

6,6
10 - Fantastiskt i betyg. 1 av 13 recensioner" "
8 - Bra i betyg. 5 av 13 recensioner" "
6 - Okej i betyg. 4 av 13 recensioner" "
4 - Dåligt i betyg. 2 av 13 recensioner" "
2 - Väldigt dåligt i betyg. 1 av 13 recensioner" "

7,0/10

Renlighet

7,4/10

Personal och service

4,0/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

Recensioner

4/10 Dåligt

Marcella

Reste med familjen
Gillade inte: Bekvämligheter
PESSIMA SISTEMAZIONE. EXPEDIA NON SPIEGA IN ALCUN MODO CHE NEL RESORT OCEAN VILLAS CI SONO DUE TIPOLOGIE DI BUNGALOW CON SERVIZI DIVERSI. LA MAGGIOR PARTE GESTITA DAL SIG.CLIFFORD , E LE RESTANTI (COME I BUNGALOW N.20 E 21 DOVE SIAMO STATI) GESTITE DA UN ALTRO PRIVATO CHE NON SI E' MAI PRESENTATO E CHE SIAMO RIUSCITI A CONTATTARE SOLTANTO DOPO L' INTERVENTO DELLA POLIZIA DUE GG DOPO IL NOSTRO ARRIVO. EXPEDIA NON PRECISA CHE LE OULIZIE NON SONO QUOTIDIANE E CHE IL PROPRIETARRIO NON DA SLCUNA ASSISTENZA SABATO E DOMENICA GAS NON FUNZIONANTE, ACQUA CALDA AD INTERMITTENZA, CASSAFORTE BLOCCATA (CON SPESE DI INTERVENTO TECNICO IMPUTATE A NOI!!). NONOSTANTE IL NOSTRO BUNGALOW FOSSE NEL RESORT DEL SIG.CLIFFORD QUESTI NON CI HA IN ALCUN MODO SUPPORTATO NE DATO ALCUN TIPO DI AIUTO TECNICO, ANZI NON HA RISPOSTO ALLE NOSTRE RICHIESTE DI ASSISTENZA, VIETANDO AL SUO STAFF DI AIUTARCI.SCONSIGLIO VIVAMENTE QUESTA STRUTTURA

8/10 Bra

Karis

Gillade: Renlighet och rummets bekvämlighet
Bodde här 5 nätter i mars 2020

2/10 Väldigt dåligt

Cedric

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2020

8/10 Bra

ANDREAS

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Privater Strand
Bodde här 3 nätter i januari 2020
Svar från Ocean Villas Management Team 10 mars 2020
Thank you so much Andreas for this great review. It was a great pleasure having you reside with us and we hope to see you again sometime soon.

6/10 Okej

Hayley

Reste i grupp
RUDE AND UNPROFESSIONAL OWNER OF APARTMENT
The apartment is not part of Ocean Villas Hotel and is owned by someone else. On arrival we found our apartment by speaking to the reception at Ocean Villas as there was no one to great us and advise us how payment was to be made. The key was left outside our apartment. We were informed that the owner would contact us and that we would pay the owner. After 5pm on our last evening there the owner sent his cleaning lady to collect money from us. We did not have any rupees on us and had just got back from a catamaran trip. We told the lady we did not have money right now as we did not know we would have to pay in cash and we asked if she could come back at about 8pm as we would have been able to draw money by then. We were exhausted from our day trip and did not want to go into town immediately. The lady proceeded to phone the owner who was extremely rude to us demanding that we take the lady with and draw the money immediately as she will not leave without the money. His attitude and the way he treated us was completely unprofessional and he implied that we did not want to pay him yet how were we to pay him if we never even saw him and he never arranged a time for payment. The accommodation itself was ok for self catering purposes and it was a quick walk to the pool and beach. The apartment could definately be cleaner. I would definitely not return to this place. The way the owner operates and treats guests is completely unprofessional.
Bodde här 3 nätter i oktober 2019
Svar från Ocean Villas Apart Hotel 1 dec. 2019
Hi Hayley, Many thanks for your review. Whilst we appreciate all reviews and comments from all of our guest we also believe that you have fail to mention a few points. You indicated you will arrive at 4pm the day in your arrival and came late at night without giving us any update. Our representative was waiting for you on the day and when you call to let you know you arrived you apologized for your lateness. We then told you that payment also was due which you were aware that we would collect from you. We failed to get hold of you in the coming days as you were constantly out even having told you that we would be coming. Our maid were there daily but you didn’t leave the money with them either and it was left until last day when we had my maid wait a whole day for you at the hotel until 5pm as you mentioned. You then inform the maid that you have no funds on you knowing that payment is outstanding since your check in and is asking you to make payment. Then you asked her to come again at 8pm Which is not possible for her and you had a car to withdraw your funds. As owners we expect payment and clients to inform us of their arrival but you had very poor communication from day one. I sadly don’t know what you expected for us to do as up to your last day you hadn’t paid us. I spoke to your partner who was fully aware of payment needed in cash since check in day and the fact you chose the option to pay onsite instead through Expedia itself online. Whilst you may be dissatisfied with the manner in which we ask for our payment. I believe as owners we allowed you enough days and had messaged you regularly for collection of payment during your stay. Considering you checked in late without i forming us either I would suggest you to also highlight these issues when leaving a feedback. Ps: also note that we are not private we belong to the hotel but payments are managed by our company and not the hotel itself. You have access to all facilities like any other guest at the hotel. We would like to Nevertheless thank you for your stay.

8/10 Bra

grégory

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 6 nätter i oktober 2019
Svar från The Management Team 31 okt. 2019
Many thanks Gregory for your stay at our resort. We are really pleased to see that you had a marvelous stay at Ocean Villas Hotel.

4/10 Dåligt

Damini

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i juli 2019
Svar från Management Team at Ocean Villas Apartments Hotel 29 juli 2019
Thanks for your review. We take all feedback very constructively. Thanks for choosing Ocean Villas Apartment Hotel. We hope to see you again sometime soon.

8/10 Bra

Anne Karin

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 8 nätter i april 2019
Svar från Management Team at Ocean Villas Apart Hotel 29 juli 2019
Thanks Anne for such a great review we are really pleased that overall you enjoyed your stay at our resort. It was a real pleasure having you with us and hope to see you again sometime soon.

6/10 Okej

Verifierad resenär

Gillade: Personal och service och rummets bekvämlighet
Gillade inte: Renlighet
Ocean Villas Apartments arvostelu
Ocean Villans Apartments isäntä oli tosi mukava ja avulias. Järjesti meille kuljettajat ja retket mitä pyysimme. Siisteydessä olisi ollut pikkusen parantamisen varaa. Paikan ravintola oli epäsiisti, mutta me kävimme syömässä kylällä. Huoneiston sijainti oli ok. Allasalue oli erittäin pieni.
Bodde här 7 nätter i januari 2019
Svar från Ocean Villas Management Team 29 jan. 2019
Thanks for your review it was a pleasure having you reside with us and we hope to see you again sometime soon. Regards

6/10 Okej

sophilily, grasse

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Ce n’est pas une chambre d’hotel que nous louons
Petit hôtel (point positif) mais en travaux ( point négatif) ! L’entretien est très moyen ( des détritus sur les côtes de la plage etc...bref ce n’est pas le grand luxe évidemment). Le studio est bien décoré mais quelques soucis ( quand il pleut très fort, des grosses fuites, mon mari a dormi 3 nuits en vivant le supplice chinois de l’eau qui fuyait du toit et inondation venant de la fenêtre, la valise en toile trempée.) Réponse : y a qu’a mettre des serviettes pour éponger ... Rien n’est un pb, le frigo immonde quand on est arrivé, la terrasse envahie de fientes de pigeon ... Nous avons toutefois eu à faire à des gens très sympa ( dédicace à la femme de ménage indienne très chouette) Disons qu’on est loin de la chambre insalubre et loin de la chambre d’un hôtel 3 étoiles ... C’est pas mal pour un studio mais on a connu bien bien mieux ! Notamment peu pratique pour se faire à manger ... on campe ( que 2 fauteuils et 2 chaises hautes et une petite table basse ...)
Bodde här 10 nätter i februari 2018

10/10 Fantastiskt

Sinan cem

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sıcacık Bir Tatil
Çok güzel iki katlı, 2 yatak odalı, 2 banyolu, 1 mutfak ve 1 salonlu villa, kendine ait otoparkı ve plajı var, denize sıfır, her gün temizlik geliyor, alıșveriș ve gezme için araba șart, super u iyi bir market ama çok yakın değil, yanında yemek yerleri de var, deniz ve kumsal güzel ötesi, tek kötü yanı evdeki kocaman karafatmalar!!!
Bodde här 7 nätter i januari 2018

8/10 Bra

oli, saint pierre

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Plage privé
Séjour agréable, beaucoup d espaces, chambre confortable. Nous avons profité de la piscine et la plage privée.
Bodde här 6 nätter i januari 2018

6/10 Okej

John, Halifax, Canada

Gillade: Renlighet, personal och service och rummets bekvämlighet
Comfortable apartment close to the beach.
Generally it was a comfortable hotel with attractive pleasant surrounds. Beach facilities and water sports were good. The staff were very helpful and went out of their way to be assist us in any way.