Hotell i Grand Mound

“There were only two luggage carts which was not even close to being enough. I waited over 30 minutes for a cart and ended up making several trips to my car with an 8 year old because we had to transport our own luggage without a cart. Also, had to wait a half hour to make a waffle at breakfast. Not enough waffle makers or staff to keep the food containers filled. Staff was not helpful and seemed annoyed to answer questions. Will not use this hotel again.”

“Room was excellent. Bed comfortable. TV good. Would have like to had premade oatmeal for breakfast.”

“We reserved an Executive room through expedia and paid for that, but we were checked in to a small basic room. We were told it was expedias fault. AC makes a big loude noise , so was disturbing sleeping, a small shampoo tube, but was half empty, carpet felt sticky and dirty.”

“Improve coffee offer in room.”

“I”

“The customer service was excellent and the property was perfect.”

“Facilities dated and maintenance delayed”

“Had trouble entering my room due to the fact that the employee checking me in wrote down the wrong room number. Room was very clean and spacious and was very comfy”

“Great”

“Kanonfint läge på hotellet. Rent och fräscht. Trevlig personal. Bra frukost. Poolen var en bra aktivitet till barnen.”

“On the positive side, the bed was comfortable, it was quiet, and the property was well maintained—mostly. On the “needs improvement” side, the hot tub was broken and when we asked a housekeeper about it, she responded “long time”. The breakfast was nicely complete but needs to be replenished in a more timely manner and the tables need to be cleaned more often.”

“Staff at hotel and casino were great. Very helpful had answers to our questions. I wouldn't waste my time on the upscale restaurant Kellers, had reservations for 6:30pm. Hostess was busy talking to another staff member and we had to wait several minutes more, even after a waitress told her we were waiting. Then she takes us to our table and says our waitress will be right there to take care of us. Mind you we made reservation early before they got busy for a reason. As we sat looking over the...

“Run-down lobby but rooms were clean and decent.”

“The front desk lady was overly tired in turn made her come of as unfriendly”

“Newer hotel along the River. Quiet, spacious rooms, great breakfast selections, ample free parking. I’ll definitely return next time I’m in the Quad Cities!”

“Odd smell in the main spaces my children complained about, bare bones breakfast (but a breakfast nonetheless), easy to get to. Cheapest place I found in a relatively large area. Was fine for a brief late overnight, early start stay.”